BARTINGTON INSTRUMENTS
Page 9 of 13
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7. Troubleshooting
Your Mag613 is unlikely to suffer any defects in normal use and it is not user serviceable.
Note:
Attempting to open any part of the instrument, for any reason, will invalidate your
warranty. If you are experiencing problems with your Mag613, which cannot be corrected
by following the instructions in the table below, contact the Bartington Instruments
Helpdesk.
The most likely causes of failure, and their solutions, are detailed in the following table:
Cause
Solution
Power supply
Check the power supply, as detailed in
Cables
Check the power supply/data acquisition cable, as detailed
in
Section 5.3: Pre-installation Tests
.
Power voltage drop
If no fault can be found in the power supply or cables,
ensure the cable length is not too long, causing excessive
voltage drop between the power supply and magnetometer.
Refer to the specifications defined in
.
Damaged sensor
If any physical damage is apparent to the module and /
or the casing then the sensor may need to be repaired or
replaced. Return the unit to Bartington Instruments for
repair and / or calibration. For information about disposal of
a damaged unit, refer to
Section 9: End of Life Disposal
.
Inaccurate measurements
after being subjected to
high magnetic fields
Degauss the magnetometer to reverse the effect. Contact
Bartington Instruments for advice if needed.
Damaged or malfunctioning
sensor head
Sensor heads are independent. Failure of one will not
affect the correct operation of the other sensor heads.
However, if sensor head repair is required then return the
whole instrument to Bartington Instruments for repair or
replacement.