BARIX Retail Player S400 Скачать руководство пользователя страница 17 | Manualshive

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Rescue Image Process

The application of the RetailPlayer runs on a removable flash memory card that comes in a microSD format. There might be cases where the
application cannot be loaded correctly anymore from the flash memory. In this case, it is possible to run a rescue process to restore the original
factory firmware on a new microSD. (i.e. if your device was shipped with firmware 5.2.0 and you were using 5.3.0, by doing this process the
firmware will be restored to firmware version 5.2.0 and all the settings reset to factory defaults, including network settings)

The procedure:

If your RetailPlayer device is powered, shut it off
Make sure the device is connected to internet. For this process to work the device will attempt a connection to Barix Download server via
HTTP (port 80), if successful it will download the rescue image from this server
While the device is off, press the reset button
Keep the button pressed while powering up the device (S400: connect the power cable / SP400: connect the ethernet cable)
Keep the button pressed in for 34 seconds after the device is powered
Release the button, the rescue process starts
The device restarts and the LED will blink orange indicating a FW update/downgrade process is in progress
When the LED will turn green (blinking or steady), reboot the device

Your device now is reset to default to the last Firmware released

Reboot Page

This page is dedicated to the reboot of the RetailPlayer device.

The reboot is the process of power cycling the device (ON OFF ON). It’s a complete power cycle.

The reboot can be performed from the web user interface or from the reset button located on the front panel of the device.

Reboot from the web user interface

Click "Reboot the device" to restart the device. While restarting a screen showing a countdown of 10 seconds appears. At the end of the
countdown, the device is rebooted. Wait approximately 20 seconds and then reload the web page or click on the text shown “click

to return

here

to the home page”.

Please clear the cache or restart your browser to ensure the web interface of your device is displayed correctly after the update.

Do not disconnect the power supply during the update. The software update can take up to several minutes depending on the size of the
firmware.

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Содержание Retail Player S400

Страница 1: ...Defaults Page Reset to factory defaults Soft reset Reboot Page The RetailPlayer Portal Portal Login Devices management Device registration Device Settings Device Control Device Status Automation Opening Hours Scheduler Weekly Streaming Channel Scheduler Asset Scheduler Trigger Sets Remote Control Channel Management Create a new channel Channel Lists Add channel lists IMPORTANT How to play only tra...

Страница 2: ...e when the RetailPlayer is first operated In stand alone mode the RetailPlayer devices do not connect to the Portal and are configured singularly via their own web user interface It is possible to configure a device in Portal or stand alone mode in its web user interface Applications RetailPlayer is suitable for Distributing background music e g in retail stores restaurants gyms hotels etc Radio d...

Страница 3: ...igured audio streams or channels and connecting to the amplification system In the following chapters are described in detail their physical connections and their web user interface s functions Both the S400 and SP400 are ultra compact and sturdy devices that can be easily installed anywhere by almost anyone Little maintenance is required The MTBF Mean Time Between Failures value of 200 000 hours ...

Страница 4: ...it 44 1kHz stereo big endian CPU Barix IPAM400 processor module Quad Core ARM Cortex A7 User Interface Web user interface for configuration RetailPlayer management Portal Memory 2GB DDR3 SDRAM 16MB SPI Flash 8GB SD Card Flash Power requirements 5VDC 10 Watt max IEEE802 3af PoE Dimensions 78mm x 70mm x 26mm 3 07 x 2 76 x 1 02 Weight 140g Connecting the RetailPlayer S400 SP400 The RetailPlayer offer...

Страница 5: ...nic IP announced If you are using S400 connect the power cable to the power connector The device will boot as soon as the current is flowing Listen to the Sonic IP announced Boot is finished when the LED is solid green Portal connection established or blinking Portal connection not established but device is ready Retrieve the IP address using the Discovery Tool Other than the Sonic IP function the...

Страница 6: ...ortal mode which means that its configuration is managed by the Portal In the following paragraphs the settings and the different sections of the web user interface are described The Settings Page As soon as the web user interface is accessed it visualizes the SETTINGS page The window is organized in The top navigation bar settings status logs defaults update reboot In addition on the top right co...

Страница 7: ... be indicated in the main URL field Player Volume In Portal mode the volume is set from the Portal Only available in stand alone mode It sets the output audio volume in percentage from 0 to 100 Main URL In Portal mode the Main URL is set from the Portal s channel configuration Only available in stand alone mode It is the URL from which the device expects an incoming stream to be played The device ...

Страница 8: ...are downloaded by the device one by one when the channel list is assigned to the device in the Portal If a channel list is already assigned the failover tracks can be modified in real time and the device will update the tracks when the user saves the modified channel list The maximum number of failover tracks supported per each channel list is 200 Network Settings Ethernet In this area it is possi...

Страница 9: ...f the USB ports no matter which one you choose Refresh the web user interface from your web browser or if your device was powered off power it on You should now see an indication stating not configured close to the WIRELESS label Select the SSID to which you intend to connect to from the drop down list Set the Security protocol to WPA Insert the password for the SSID selected The method for IP ass...

Страница 10: ...in Auto the DHCP server will provide the address of a DNS server to contact for the IP name resolution process DNS Manual If DNS is set to Manual the device expects the Primary and Alternative DNS server fields to be filled with the related information When Ethernet IP method is set to Static DNS will always be set Manual and it is mandatory to provide the address information Primary DNS and Alter...

Страница 11: ...e to associate an IP Address to the DN or an IP Address It is possible to check the system time in the Status page of the device or from the Portal status page NTP is used to set the time only at device boot when the connection with the Portal is established the time is set by the Portal where it is also possible to choose the Time Zone where the device is installed to set the time accordingly Sec...

Страница 12: ...n the settings page This is the stream with the highest priority if it is received it will overlap any other stream currently playing Main stream The main stream URL configured on the settings page Failover stream The failover stream URL configured on the settings page Current playback volume The playback volume of the player currently set If the device is used in Portal mode the volume is set fro...

Страница 13: ... interface to the network IP Address The current IP address of the Ethernet interface Netmask The subnet mask on which the device is operating Wireless Connection Status Shows if the device is connected via the Ethernet interface to the network MAC Address Media Access Control address This is the hardware address of the wireless interface of the inserted WiFi USB dongle SSID The Service Set Identi...

Страница 14: ...e web user interface Reset to factory defaults Hard reset On the RetailPlayer device It is also possible to perform a hard reset A hard reset will revert all settings to factory defaults including the network settings To perform a hard reset locate the reset button on the front panel of the RetailPlayer device and keep it pressed for approximately 10 seconds using a sharp pointed tool while the de...

Страница 15: ...n be forced by power cycling the RetailPlayer device At boot the device will look for the new firmware version and if it sees the value on the Portal changed it will update the firmware accordingly In the Portal is possible to set an automatic FW update by selecting from the drop down menu a x release i e Firmware 6 x In this way any release that will be available within the Firmware version 6 x w...

Страница 16: ... indication bar will show up indicating the upload process completion Wait until the process is finished don t disconnect power supply during this operation Once the upload is complete the device will reboot automatically Reload the page or click the home link to go back to the home page ...

Страница 17: ... pressed in for 34 seconds after the device is powered Release the button the rescue process starts The device restarts and the LED will blink orange indicating a FW update downgrade process is in progress When the LED will turn green blinking or steady reboot the device Your device now is reset to default to the last Firmware released Reboot Page This page is dedicated to the reboot of the Retail...

Страница 18: ...port of QR codes More details are provided in the upcoming chapters The Portal is accessible using a web browser at https manage barix com Portal Login When purchasing the RetailPlayer solution get in touch with Barix Support team or with your local distributor to receive support barix com your RetailPlayer Portal credentials required to login In the Login area enter the credentials The first time...

Страница 19: ...ualize the name of the logged user It is possible to assign a user to multiple organizations and give to the same user different permissions to access or not the areas on the Portal If a user is assigned to more than one Organization Continue the reading to learn more about how users and organizations are handled Devices management The Devices button gives access to the device list All the registe...

Страница 20: ...r Online the device successfully established a connection with the Portal It s possible to monitor its status and control the playback Offline the device is not connected with the Portal If it was connected at least once in the past the reported information are the last ones reported before disconnecting if it was never connected there is no reported information or status In this state the device ...

Страница 21: ...introduced in FW 6 2 make sure to update your players to see this information Volume Device volume indication in visible when overlaying the icon with the mouse Device not connected with the Portal if the device was ever connected the mouse overlay shows the last reported volume NAME This column shows the device s name it is the default sorting used in the table Clicking on the arrow it is possibl...

Страница 22: ...ted Give a Name to the device and if needed write a note about it Select the time zone the device is running in Complete the registration Device Settings After the registration the user goes into the Device Settings to finalize the configuration of the device just being added the same section can be used to modify the configuration of an existing device ...

Страница 23: ...e playback sequence is random and looped the files must be present in the USB root folder for the device to be able to play them This playback source has priority over anything else configured in the Portal including audio files scheduled main and fallback streams failover tracks but not on Priority URL Organization Assign the device to an organization this field cannot be empty Channel list Assig...

Страница 24: ...Indicates which resource is playing among a stream that can be set locally on the Player to play an RTP or HTTP Priority URL stream i e for paging purposes when Play from USB is enabled audio clips scheduled to play Local USB Event Main URL Indicates no resource is playing Fallback URL Failover Track None ACTIVE STREAM Indicates the currently playing stream or track for the track is shown the ID o...

Страница 25: ...eed in case the stream that is playing fails The max size is 60s TIME ZONE Indicates the time zone retrieved from the device settings tab LOCAL TIME Indicates the actual device local time as configured in the Settings tab of the device Automation The automation tab is where the user can find The opening hours scheduler Configured at the DEVICE level means it has to be configured for every single d...

Страница 26: ...ive Use the mouse to switch between green and gray drag n drop vertically on each day to switch between green on or gray off Use the buttons all or none to switch the playback on or off To apply the settings click on in the top right corner to confirm Weekly Streaming Channel Scheduler This function allows the possibility to trigger the playback of specific streaming channels to play at specific t...

Страница 27: ...ings Asset Scheduler The weekly asset scheduler in the device section allows the possibility for store managers to view the schedule activity for the selected device and eventually change the assigned schedule picking it up from the list of Schedules configured for the same organization To see how to create an Asset Schedule and assign it to multiple devices visit this chapter When overlay over th...

Страница 28: ... to be used The QR Code can have a name it can be scanned directly on the screen after creation or it can be sent via email to the user that requires access simply click on the email icon to enter the email details It s possible to enable or disable the access from a QR Code link by using the corresponding flag on the left side of the QR Code name The QR Code reports the last access timestamp and ...

Страница 29: ... case the main URL is not reachable or down for any reason Once the settings are defined click on SAVE in the upper right corner When configuring channels always remember that RetailPlayer can deal with the following audio algorithms MP3 Decoding MP3 MPEG 1 Audio Layer III or MPEG 2 Audio Layer III MP2 MPEG 1 Audio Layer II or MPEG 2 Audio Layer II AAC Decoding Formats m4a and aac Profiles LC low ...

Страница 30: ...Y ONLY TRACKS This flag has been introduced in Portal release 3 2 1 When flagged and SAVE all the RetailPlayer devices that are playing the corresponding Channel List will switch to play Fallback Tracks only It essentially avoid the devices to parse the streams and play only tracks This way it is possible to create playlists of music tracks up to 200 To go back to play streams un flag and SAVE If ...

Страница 31: ...cks in the list At this point the Tracks are being downloaded by the RetailPlayer devices if any is set to play this channel list Wait for all the tracks to be downloaded on the players It is possible to monitor the status from the Device tab Status Report PLAYLIST TRACKS In the Channel List area click on PLAY ONLY TRACKS All the RetailPlayer devices configured to play this channel list will play ...

Страница 32: ... section to open the Audio Files Manager Audio Files Manager The audio files manager window shows all the audio files uploaded for the organization currently browsed In the below example the ORG is Davide s Office and the files listed are part of this ORG The big button on the top upload files here allows to upload files from the local PC where the Portal is accessed Audio Files format supported m...

Страница 33: ...llowed to play the schedule How to schedule audio files Upload your audio files in the Audio Files Manager Access the Audio Files Scheduler and click on the ADD button to add a new schedule If a schedule was already created and has to be modified simply select the desired schedule from the drop down menu Assign the Scheduler a name Choose an Asset from the drop down menu The files uploaded in the ...

Страница 34: ...gate to the device and Audio Files from the left side navigation menu From this tab clicking on the button the user can go to the schedule assigned From the drop down menu is possible eventually to select another schedule to be assigned to the device where the user is making modifications It s important that the schedule is always in the same ORG of the device where the schedule must run When a sc...

Страница 35: ... and Audio Files Triggers Click on ADD or if a set is already created select it from the drop down menu and click on EDIT Assign a Name to the SET Click on to add a new BUTTON up to 10 buttons can be added to a set Click on CONFIGURE ME to open the editing area of the selected button For each button is possible to assign a name this will also be displayed on the UI of the remote control app and an...

Страница 36: ...the streams main fallback and failover tracks but not over the priority URL if configured and the USB Tracks PLAY from USB function active Organizations management This chapter and the following are dedicated to organizations and user management thus the administration side of the Portal RetailPlayer s platform is organized in a way that users are given configurable permissions to control organiza...

Страница 37: ...licking on Users The user list table gives an overview of the user s details LOGIN the username used for login in the Portal NAME the user s last name FIRST NAME the user s first name EMAIL the user s email address Click on any row to edit the information of the corresponding user Add new user Click on in the top right bar to add a new user and fill out the corresponding fields in addition create ...

Страница 38: ...ilege to see the DEVICE STATUS panel in the device editing section Device Remote Control Gives the user the privilege to see the REMOTE CONTROL panel in the device editing section and allows the user to add remote controls Channel Admin Gives the user the privilege to see the Channel Menu Item which allows managing channels Channel List Admin Gives the user the privilege to see the Channel List Me...

Страница 39: ...tically a complete computer system and could run any software there is no way to download and run malware Since the firmware is a closed package that only accepts Barix software SSH or Shell connection is not possible hence the installation of 3rd party software is not possible The only application running on the device is the RetailPlayer software changing this is not possible To catch any virus ...

Страница 40: ...vices are covered under the Barix Terms Conditions and our Privacy Policy Please follow the Safety and Precaution Recommendations Barix is a ISO 9001 2015 certified company All rights reserved All information is subject to change without notice All mentioned trademarks belong to their respective owners and are used for reference only ...

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