System Status
System time
The device's current local time
Uptime
How long the device is powered on
Logs Page
The Logs page displays the events occurring operation of the RetailPlayer device.
Logs are useful for debugging issues, they give a detailed insight into every process within the RetailPlayer OS.
On the top-right corner, it is possible to click the button “
” to download all log files.
Download all messages
Defaults Page
Reset to factory defaults - Soft reset
The defaults page on the web UI of the RetailPlayer device allows performing a soft-reset. Such operation reverts all settings except the network
settings back to factory defaults (it doesn't perform a firmware downgrade, just a reset of the settings for the running application).
The reset to factory defaults can be enabled or disabled from the settings page, under "Security Settings".
When the button is clicked the device starts a 10 seconds countdown, after which it is possible to reload the web user interface.
Reset to factory defaults – Hard reset
On the RetailPlayer device, It is also possible to perform a hard reset. A hard reset will revert all settings to factory defaults including the network
settings.
To perform a hard reset locate the reset button on the front panel of the RetailPlayer device and keep it pressed for approximately 10 seconds
using a sharp-pointed tool while the device is powered. The status led will blink green 3 times, informing that the reset operation is started. After a
few seconds, the device will reboot with factory defaults. Reload the page after the operation is completed.
When contacting the Barix support it is useful to take a screenshot of this page and attach it in the communication along with the Logs
downloaded from the corresponding page. Do not forget to give a description as much detailed as possible about the steps made that led
to the issue.
When contacting the Barix support it is useful to attach along with the communication the Log files downloaded and the status page
screenshot. Do not forget to give a description as much detailed as possible about the steps made that led to the issue.
