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8. Trouble shooting

Barco – TransForm SCN – R5976968 – Revision 01 – May 2006

________________________________________________________________________________________________

8-1

Trouble shooting

Check this chapter for help, if your T

RANS

ORM

SCN does not operate properly and for information how to contact

the technical support of Barco.

Содержание TransForm SCN

Страница 1: ...User s manual TransForm SCN...

Страница 2: ...apter 3 new chapter 4 new chapter 5 new chapter 6 new chapter 7 new chapter 8 new new The corresponding chapters are new or completely revised corr Passages of the corresponding chapter were corrected...

Страница 3: ...ed immediately in writing of any complaints The period of guarantee begins on the date of transfer of risks in the case of special systems and software on the date of commissioning at the latest 30 da...

Страница 4: ...___________________________________ iv Revision sheet To Barco Control Rooms GmbH An der Rossweid 5 D 76229 Karlsruhe Phone 49 721 6201 0 Fax 49 721 6201 298 E mail docu de bcd barco com Web www barco...

Страница 5: ...erties 2 2 3 Getting started 3 1 3 1 Examining 3 2 3 1 1 TransForm SCN 3 2 3 2 Cabling 3 4 3 2 1 Power supply 3 4 3 2 2 Graphical data 3 5 3 2 3 Network 3 5 3 2 4 Remote Pointer 3 6 3 3 Starting up 3...

Страница 6: ...tings 4 19 4 3 11 Status summary 4 20 4 3 12 System Access Reboot 4 21 4 3 13 System access Devices 4 22 4 3 14 Firmware upgrade 4 23 4 3 15 Administration login logout 4 24 4 3 16 Change admin passwo...

Страница 7: ...____________________________________________________________________________ 1 1 1 Introduction This chapter explains the structure of the manual itself and the used typographic styles and symbols Saf...

Страница 8: ...bout the features of TRANSFORM SCN Getting Started describes the set up of TRANSFORM SCN Operating shows the capabilities which TRANSFORM SCN offers in decoding RGB data Maintenance describes the main...

Страница 9: ...this arrow marks a line that must be made up in two lines though meant to be one line If you do not heed instructions indicated by this symbol there is a risk of damage to the equipment If you do not...

Страница 10: ...00 3 2 EN61000 3 3 and the limits for a class A digital device pursuant to Part 15 of the FCC Rules Electromagnetic immunity of TRANSFORM SCN complies with EN55024 1 3 2 Precautions For your own prote...

Страница 11: ...to rest on the desktop power adapter and on the power cord Do not locate this prod uct where people will walk on the cord To disconnect the cord pull it out by the plug Never pull the cord it self If...

Страница 12: ...hen using the unit in a multi unit rack assembly or closed assembly the ambient temperature inside the assembly may not succeed the maximum rated ambient temperature When installed in a rack the insta...

Страница 13: ...the start page of the CD comes up If the CD does not start automatically open the file index htm from the CD in a browser There you will find the documen tation Acrobat Reader can be used to view R597...

Страница 14: ...nsForm SCN R5976968 Revision 01 May 2006 ________________________________________________________________________________________________ 2 1 2 Summary This chapter gives an overview about the feature...

Страница 15: ...ery for graphics data DDC loop through DDC generation if graphics loop through is not used hardware based encoding with optimal compression performance distribution of graphics stream via unicast and...

Страница 16: ...screen of the host PC This can either be the mouse and keyboard of the master PC or in combination with Barco s wall management software APOLLO the wall controller or another APOLLO client For remote...

Страница 17: ...co TransForm SCN R5976968 Revision 01 May 2006 ________________________________________________________________________________________________ 3 1 3 Getting started This chapter describes the set up...

Страница 18: ...LED 4 Ethernet activity blinking Ethernet activity 5 red LED 5 Fan on fan error on LED 1 and LED 5 blinking internal error 6 green LED 6 software heartbeat blinking OK otherwise there is an internal...

Страница 19: ...Base TX connection 16 green LED 2 Ethernet activity on valid link blinking traffic off no valid link 17 LED power OK 18 power connection Figure3 2 rear view of TRANSFORM SCN In the middle of the rear...

Страница 20: ...strip Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building The desktop power adapter of TRANSFORM SCN is designed to operate w...

Страница 21: ...s DVI I DVI I or VGA DVI A can be used depending on the connector type of the host PC If you want to loop through the signal and display it on a monitor or other displaying device connect the DVI out...

Страница 22: ...the TRANSFORM SCN The TRANSFORM SCN transforms the signal to a USB signal and sends it over a USB connection to the host computer For the USB connection a suitable USB cable is included in delivery C...

Страница 23: ...ng the TRANSFORM SCN to your company s network its network settings have to be adapted For the configuration of the network properties please refer to 6 1 Initial configuration of the network settings...

Страница 24: ..._____________________________________________________________________________________ 4 1 4 Operating This chapter shows the capabilities that TRANSFORM SCN offers for decoding graphical data and for...

Страница 25: ...out DDC capability an upper limit for the timing can be set and can be sent from the TRANSFORM SCN instead of looped through DDC data to the host PC The upper limit can also be used to optimize bandwi...

Страница 26: ...nt computer for Barco s wall management software APOLLO FRG viewer from APOLLO version 1 8 SR1 on Usage of mouse and keyboard of a PC via the TRANSFORM SCN web interface master PC This manual describe...

Страница 27: ...me environment on the master PC On the master PC the Sun Java Virtual Machine must be installed to provide the appropriate Java runtime envi ronment for operation of the remote pointer The installatio...

Страница 28: ...the TRANSFORM SCN web interface is open while the keyboard layout gets installed it has to be closed and restarted to make the changed keyboard layout available for the usage with remote pointer 2 Add...

Страница 29: ...r will display the configuration software 4 3 2 Structure of the TransForm SCN web interface When the TRANSFORM SCN web interface has started its home page can be seen On the left hand side there is a...

Страница 30: ...on the TRANSFORM SCN is operated with the default firmware version instead DSP Release Release version of the DSP Build date Build date of the DSP FPGA Code version version of the FPGA Code Compressio...

Страница 31: ...P origin static or DHCP IP address IP address of the TRANSFORM SCN only selectable if DHCP is disabled IP subnet mask IP subnet mask of the TRANSFORM SCN only selectable if DHCP is disabled Route IP d...

Страница 32: ...on is displayed same version is used as in the network version 1 is used version 2 is used version 3 is used Server Port Port for communication commands changing parameters etc between TRANSFORM SCN a...

Страница 33: ...transport parameters are determined IP Address A unicast or multicast IP address unicast IP address of the intended STREAMING VIDEO CARD multicast multicast group address of the stream ranges within 2...

Страница 34: ...n two consecutive frames intra frame complete autonomous frame TRANSFORM SCN reduces automatically the interval for intra frames if fast changing image contents are observed and additional bandwidth r...

Страница 35: ...f the graphic only this portion is encoded If the image is also downscaled then the values entered here refer to the scaled size The default value 1 means no cropping values are entered in pixels Hori...

Страница 36: ...gs the timing settings have to be entered manu ally five additional textboxes are displayed and have to be filled in Horizontal Resolution Horizontal resolution of graphics output of the host PC Verti...

Страница 37: ...the TRANSFORM SCN may create a DDC signal to request a special resolution please refer to section 4 1 2 DDC Timing Select a resolution for DDC from the list Figure 4 10 TRANSFORM SCN web interface enc...

Страница 38: ...01 May 2006 _______________________________________________________________________________________________ 4 15 4 3 8 Encoder settings status The Status screen lists the detected timing Figure 4 11...

Страница 39: ...the screen of the host PC To enable remote keyboard and mouse a USB connection between TransForm SCN and the host PC has to be established Extensive information about remote pointer can be found in s...

Страница 40: ...inter actions it is required to see the decoded image of the host PC activate remote control Move the mouse pointer into the screen representation and click deactivate remote control Keep the Ctrl key...

Страница 41: ...the remote pointer window keep the Ctrl key pressed while moving the mouse pointer and go back to it by clicking in it The keyboard shall work again If it does not help close the remote pointer web pa...

Страница 42: ...ault 6000 Please consider requirement of the software of the master PC Keyboard settings Keyboard Select Enabled if you want to use a remote keyboard default is Disabled Mouse Settings Mouse Select En...

Страница 43: ...ation is divided in four sections The sections General Settings Network Settings and Stream Settings repeat information from other screens of the web interface The Logging section contains mainly the...

Страница 44: ...ilable in administration mode The TRANSFORM SCN can be rebooted by clicking the Reboot button While the TransForm SCN reboots no stream is sent out and the looped through image for the monitor might b...

Страница 45: ...devices are only listed for information in administrator mode the IP settings of a selected TRANSFORM SCN can also be changed Figure 4 17 TRANSFORM SCN web interface system access devices IP IP addres...

Страница 46: ...n the TRANSFORM SCN with a newer version The upgrade software can be found on the TRANSFORM SCN CD R5976969 or the Barco support will provide you with it The file needs to be of the format firmware sc...

Страница 47: ...ogin Figure 4 19 TRANSFORM SCN web interface login logout admin administration login left and changed menu after login right If you entered a valid user name and password you get administration access...

Страница 48: ..._______________________ 4 25 4 3 16 Change admin password The Firmware Upgrade screen is only available in administration mode You have to enter the current password twice and a new password After an...

Страница 49: ...1 Cleaning Use a soft cloth to periodically clean the cabinet Stubborn stains may be removed with a cloth lightly dampened with mild detergent solution Never use strong solvents such as thinner or be...

Страница 50: ...SCN R5976968 Revision 01 May 2006 ________________________________________________________________________________________________ 6 1 6 Advanced configuration This chapter provides help to initially...

Страница 51: ...a network without DHCP server For the configuration you need a crossed network cable to connect a PC to the TRANSFORM SCN Please follow the steps below First consult the network administrator to get a...

Страница 52: ...Power supply On the right side face of the TRANSFORM SCN there is a small hole with the reset button 19 in it 19 Figure 6 1 TRANSFORM SCN side view front panel is shown on the left back panel is show...

Страница 53: ...01 May 2006 ________________________________________________________________________________________________ 7 1 7 Technical appendix This chapter provides tabular overview about the technical detail...

Страница 54: ...ctangular 10 100Base 8 pin Table 7 1 Codec input up to UXGA digital or analog up to 160 MSPS colors input format up to 24 bpp signal processing sync recovery DDC supported auto detect for standard VES...

Страница 55: ...K OK OK OK OK OK OK OK OK OK 800 600 56Hz OK OK OK OK OK OK OK OK OK OK OK OK OK 800 600 60Hz OK OK OK OK OK OK OK OK OK OK OK OK OK 800 600 72Hz OK OK OK OK OK OK OK OK OK OK OK OK OK 800 600 75Hz OK...

Страница 56: ...nnected 12 not connected 20 not connected 3 RMDS data2 shield 11 RMDS data1 shield 19 RMDS data0 shield 2 RMDS data2 10 RMDS data1 18 RMDS data0 1 RMDS data2 9 RMDS data1 17 RMDS data0 Figure 7 1 DVI...

Страница 57: ...___________________________________ 7 5 Network adapter For complete cabling details please refer to the IEEE802 3 specification section 8 4 Coaxial Cables and Electrical Parameters 8 1 1 TD 5 2 TD 6...

Страница 58: ...________________________________________________ 7 6 7 3 Order codes Documentation R5976968 user s manual TRANSFORM SCN English Hardware R9842470 TRANSFORM SCN Spare parts R9832191 desktop power adapt...

Страница 59: ...006 ________________________________________________________________________________________________ 8 1 8 Trouble shooting Check this chapter for help if your TRANSFORM SCN does not operate properly...

Страница 60: ...1 1 General errors Error Applies when Action to be taken The looped through image on the monitor shows dis turbances If the host PC generates analog graphical output but a digital display is connected...

Страница 61: ..._________________________________________________________ 8 3 8 2 Contact Hot line Feel free to contact us if you have any further questions Barco N V Projection Systems Europe Noordlaan 5 B 8520 Kuur...

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