
ImagePRO-II • User’s Guide
103
4. Menu Orientation
Using the Tech Support Menu
rëáåÖ=íÜÉ=qÉÅÜ=pìééçêí=jÉåì
The
Tech Support Menu
, shown in the following illustration, provides quick access to
Customer Support contact information, and also shows you the software version for your
ImagePRO-II.
Figure 4-95.
Tech Support Menu
This menu displays:
•
The software version your ImagePRO-II uses. This number changes when you
update system software. Refer to Appendix C,
Upgrading Firmware,
on
page 207 for software upgrade instructions.
•
The Customer Support telephone number. This number is accessible from 6 a.m.
to 10 p.m. (PST), 7 days per week.
•
The Customer Support web site address.
oÉëíçêáåÖ=c~Åíçêó=aÉÑ~ìäí=pÉííáåÖë
Two options in the
Setup Menu
allow you to restore the ImagePRO-II to its factory default
condition. The following attributes constitute a factory default condition:
•
The
Status Menu
is shown in the display screen.
•
Input 1
is powered on.
•
All other menu buttons and effects buttons are off.
•
The Area of Interest is the default active area for each output.
•
There is no logo stored in memory. If you saved a logo, the logo is
deleted.
•
All custom configurations, views, and formats are deleted.
The
Factory Reset Menu
provides two options for restoring factory default settings:
•
Factory Reset
— If you use this option,
all
of your custom input, output, and
system configuration files are deleted. All custom views and formats are deleted.
If you have a stored logo, it is deleted.
•
Factory Reset, Save IP
— This option performs a factory reset, but retains the IP
address of the ImagePRO-II.
TECH SUPPORT
Version
2.00
Phone
866-374-7878
w w w . b a r c o . c o m / e s u p p o r t
Note
It is advisable to clear all saved configurations when you use
the ImagePRO-II for the first time, or when returning an
ImagePRO-II from an event.