OmniCarePLUS Multi-Exchange EVC
Installation Instructions
OmniCarePLUS issue 1
29
6.2 T
O
A
NSWER
I
NCOMING
C
ALLS
An incoming call will be announced by the monitor ringing and
the relevant console indicator flashing "Incoming Call".
Figure 6.6 — Console Indicator showing Incoming Call
• Lift the handset,
• Tap on the relevant console and the console view will be
displayed, if there is only one incoming call then it will
automatically be answered.
• If there are multiple incoming calls all calling Remote Units
will flash with a green background:
Figure 6.7 — Typical Remote Unit showing "Incoming Call"
6.2.1 To Answer an Incoming DRS Call
• Tap on the "Lift Handset" of the required Remote Unit.
• The operator can now speak to the caller.
• The Remote Unit will now show that a conversation is in
progress (has orange background):
Figure 6.8 — Disabled Refuge Remote Unit showing "In Conversation"
• To end a Disabled Refuge call (and leave the Remote unit
occupied) either hang up the handset or tap the "End Call"
button in the icon.
Figure 6.9 — Disabled Refuge Remote Unit showing "Occupied"
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