AFTER SALES SUPPORT
800-372-5715
USA
MODEL: AU160131 PRODUCT CODE: 11215 10/2019
AFTER SALES SUPPORT
800-372-5715
USA
MODEL: AU160131 PRODUCT CODE: 11215 10/2019
16
15
Frequently asked questions
Question
Answer
How do I turn off the Jump Start
Power Bank?
The power bank will power off
automatically when no load is detected
or when charging is complete
When the Jump Start Power Bank
has been fully charged, how many
times can you start a vehicle?
Around 15 times
How many times can the Jump Start
Power Bank fully charge my cell
phone?
It depends on the battery capacity of
your cell phone. For example, iPhone 8
can be fully charged 3~4 times
What are the safety protections of
the smart battery clamp?
Short-circuit protection, over-
temperature protection, over-voltage
protection, over-charge protection,
over-discharge protection, over-current
protection and reverse polarity
protection
What happens when jumper cables
are incorrectly connected?
If the cables are incorrectly connected,
the LED will be solid red. The user must
reconnect the cables correctly before
starting, otherwise the car battery and
the jump start may be at risk of damage
and potential fires or explosions
How long does the jump start power
bank take to charge?
It varies when the user uses different
adapters. It takes 5-6 hours to fully
charge the battery from flat if the
adapter output is 5V 2A. It takes more
than 10 hours to do so if the adapter
output is 5V 1A
User maintenance instructions
1. Clean your Jump Start Power Bank with a dry cloth. DO NOT use liquid to clean
the product.
2. If your Jump Start Power Bank stops working, DO NOT attempt to repair it by
yourself. It is strongly recommended that you contact Balco Lifestyle
customer service.
3. DO NOT use the product to start a bulging, cracked, leaking or damaged car battery
4. When the product is not in use, please ensure that the output ports are fully
covered using the rubber seal
5. Store the product in a shaded, well-ventilated area
6. Please handle the product with care and do not abuse it. Avoid dropping or
striking the product heavily and repeatedly
7. DO NOT disassemble or modify the product
8. DO NOT use detergents to clean the product
9. DO NOT place the Jump Start Power Bank in a high-temperature environment for
long periods. The operating temperature of this product is 32
o
F - 104
o
F / 0
o
C - 40
o
C.
The storage temperature of the product should not exceed 95
o
F / 35
o
C
10. Check the battery level of the product at least once every three months and
charge the product if required
11. Keep the product away from children and pets
Operation instructions