8 Troubleshooting
8.1
Typical Error Pattern
Pattern
Reason
Removal
No or low discharge at
the outlet
■
Inlet vavle closed
■
Inlet strainer
clogged
■
External medium
supply interrupted
■
Open inlet strainer
■
Clean inlet strainer
■
Check external medium supply
Air bubbles within the
monitoring system
■
Poor ventilation
after maintenance
activities
■
Inlet not free of air
bubbles
■
Degassing of the
measured medium
■
Increase discharge for short time to remove
air bubbles
■
Improve inlet. Check if inlet valve is fully
open. Perform autobrush cleaning before
every measurement.
Incorrect readings after
compressed air cleaning
■
Waiting time after
compressed air
cleaning too short
■
Extend the waiting time after compressed air
cleaning
■
Extend discharge
8.2
Return Consignment (RMA - Return Material Authorization)
Return consignments of the s::can monitoring system, or parts of the system, shall be done in a packaging that
protects the device (original packaging or protective covering if possible). Before returning a consignment, you
have to contact your s::can sales partner or s::can customer support ([email protected]). A RMA number will be
assigned for each device, independent if the reason of the return consignment is service, repair or demo equip
-
ment.
RMA numbers can be requested from the s::can Customer Portal available on the s::can website directly. Return
consignments without an RMA number will not be accepted. The customer always has to bear the costs for return
consignment.
micro::station / nano::station, 03-2023 Release
Copyright © s::can GmbH
www.s-can.at
28 / 36
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