Customers and Stores - Please help us give you the best possible service by
emailing your parts and service needs to:
Emails are responded to quickly and are the fastest and most accurate way to
communicate item/parts needs.
PLEASE KEEP ORIGINAL RECEIPT AND INSTRUCTION MANUAL
for possible future
reference
.
Original receipt is required for any warranty claims
In addition to your purchase receipt please include the following information in your email:
Item Name
Bar Height Folding Patio Set
Item Code /UPC Code (Begins with 6-81129-)
909851 /6-81129-09851-4; 910986/6-81129-10986-9
Specific Issue
Part Needed—Please Identify from Assembly
Instructions
Your Shipping Address
Parts and parts listings for many of our products can be found at:
https://backyard-expressions.com/collections/replacement-parts
PRODUCT WARRANTY SHALL NOT APPLY TO ANY PRODUCT OR ANY PART THEREOF, WHICH HAS BEEN
SUBJECT TO ACCIDENT, NEGLIGENCE, WEATHER RELATED DAMAGE, ALTERATION, ABUSE, OR MISUSE
OR TO PRODUCT SOLD AS-IS, END OF SEASON, OPEN BOX OR OTHER SUBSTANTIALLY DISCOUNTED
PRODUCT. DDI MAKES NO WARRANTY WHATSOEVER IN RESPECT TO ACCESSORIES OR PARTS NOT
SUPPLIED BY US.
DDI IS NOT RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHICH MAY ARISE OUT
OF THE PURCHASE OR USE OF ANY DDI PRODUCT. PRODUCT LIABILITY FOR ANY BREACH OF THIS
WARRANTY SHALL BE AT THE DISCRETION OF DDI AND LIMITED TO REPAIR OR REPLACEMENT OF THE
DEFECTIVE PRODUCT.
WARRANTY CLAIMS RECEIVED 90 DAYS AFTER PURCHASE DATE (RECEIPT REQUIRED) MAY BE SUBJECT TO
ADDITIONAL COSTS AND ARE ASSESSED BY THE WARRANTY CLAIM DEPARTMENT.
If you prefer you may also leave a message or send a text to
1-612-888-7550
Your message will be responded to during normal weekday business hours in the order received.
