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AXIS Q6054 PTZ Dome Network Camera

Access the Product

Click on the

Focus recall

minus button to remove the focus recall area at the current pan/tilt/zoom

position. For information about the focus recall function, see

page 13

Click

Snapshot

to save a snapshot of the video image. This button is primarily intended for use when

the AXIS Media Control viewer toolbar is not available. Enable this button from

Live View Config >

Action Buttons

The

Audio clip

drop-down list allows you to play an audio clip from the Live View page. Select the

audio clip and click the

Play

button.

The product’s fans are controlled by the ambient temperature and are turned on and off automatically.
If required, the fans can be activated manually by clicking the

Fan

button. To show the button, go to

Setup > Live View Config

. Under

Action Buttons

, select

Show fan button

and specify the number of

minutes the fans should be activated.

Enable or disable the

Gatekeeper

by selecting On or Off from the drop-down list. For more information

about the Gatekeeper, see

page 32

Manual Trigger

The

Manual Trigger

is used to trigger an action rule from the Live View page. The manual trigger can for example be used to

validate actions during product installation and configuration.

To configure the manual trigger:

1. Go to

Setup > Events

2. Click

Add

to add a new action rule.

3. From the

Trigger

drop-down list, select

Input Signal

4. From the second drop-down list, select

Manual Trigger

5. Select the desired action and configure the other settings as required.

For more information about action rules, see

Events on page 40

To show the manual trigger buttons in the Live View page:

1. Go to

Setup > Live View Config

2. Under

Action Buttons

, select

Show manual trigger button

AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is available in Internet Explorer only. See

AXIS Media Control (AMC) on page 15

for more

information. The toolbar displays the following buttons:

The

Play

button connects to the Axis product and starts playing a media stream.

The

Stop

button stops the media stream.

The

Snapshot

button takes a snapshot of the video image.

Содержание Q6054

Страница 1: ...AXIS Q6054 PTZ Dome Network Camera User Manual ...

Страница 2: ... are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2014 30 EU See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2014 35 EU See Safety on page 2 Restrictions of H...

Страница 3: ...irective 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Busin...

Страница 4: ...ream profiles 21 About ONVIF media profiles 21 Camera Settings 21 About overlays 23 Privacy Mask 25 Set Up Audio 25 Audio Clips 27 Configure the Live View Page 28 PTZ Pan Tilt Zoom 30 About preset positions 30 Autotracking 31 Gatekeeper 32 About guard tours 32 OSDI Zones 33 Advanced 34 Control Queue 35 Detectors 36 Shock Detection 36 Motion Detection 36 Audio Detection 37 Applications 38 Applicati...

Страница 5: ...ce 59 Support 59 Advanced 60 Reset to Factory Default Settings 60 Axis multicable 62 Troubleshooting 63 Check the Firmware 63 Upgrade the Firmware 63 Symptoms Possible Causes and Remedial Actions 63 Technical Specifications 67 Connection Diagrams 70 Performance Considerations 70 5 ...

Страница 6: ...ould result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoided could result in damage to property Other Message Levels Important Indicates significant information which is essential for the product to function correctly Note Indicates useful information wh...

Страница 7: ...Buttons For technical specifications see page 67 Network Connector RJ45 Ethernet connector with Power over Ethernet Plus PoE NO NO NOTICE TICE TICE Use the supplied midspan NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable STP All cables connecting the product to the network shall be intended for their specific use Make sure that the network devices are installed...

Страница 8: ...luded For SD card recommendations see www axis com Control Button For location of the control button see Hardware Overview on page 7 The control button is used for Resetting the product to factory default settings See page 60 Connecting to an AXIS Video Hosting System service See page 52 To connect press and hold the button for about 3 seconds until the Status LED flashes green Connecting to AXIS ...

Страница 9: ...out how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferences 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on pa...

Страница 10: ...rd has now been configured The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page Click ...

Страница 11: ... Off from the drop down list For more information about the Gatekeeper see page 32 Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup Events 2 Click Add to add a new action rule 3 From the Trigger drop do...

Страница 12: ...king and listening Simplex speaker only mode To send audio the Talk and Microphone buttons must both be active Click either button to stop audio transmission PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options Security Users With the PTZ Control Queue enabled the time each user is in control...

Страница 13: ...e changing the brightness level will not disable auto iris automatic exposure Brightness bar Click on a position on the brightness bar to adjust the image brightness This setting will not be saved To make a saved change go to Setup Video Camera Settings Brightness and adjust the brightness The PTZ controls can be disabled under PTZ Advanced Controls see Controls on page 34 About focus recall When ...

Страница 14: ...tor How to add a focus recall area 1 Pan tilt and zoom into the area where you would like to have focus 2 Set the focus either use the autofocus or adjust manually by using the focus bar 3 Click on the focus recall button The button toggles from plus to minus to show that the focus recall area is added How to remove a focus recall area 1 Pan tilt and zoom to enter the focus recall area 2 Click on ...

Страница 15: ... there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of ...

Страница 16: ...n maintains an open HTTP connection to the browser and sends data as and when required for as long as required Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used QuickTimeTM The following paths can be used Note ip IP address The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It m...

Страница 17: ...p axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media media amp QuickTimeTM supports G 711 and AAC audio encoding The following paths can be used rtsp ip axis media media amp rtsp ip axis media media 3gp 17 ...

Страница 18: ... Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 48 See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 48 2 TCP IP See page 51 3 Date Time See page 50 4 Video Stream See page 19 5 Audio Settings See page 25 The Basic Setup menu c...

Страница 19: ...requirement for example in face recognition The pixel counter can be used When setting up a video stream see Set Up Video Streams on page 19 Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When accessing the Live View pag...

Страница 20: ...lly increase as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient But if bandwidth is limited it is recommended to control the bit rate by selecting Maximum bit rate MBR When the activity in the scene increases VBR adjusts the bit rate according to the complexity using up more bandwidth for increased activity in the scene and le...

Страница 21: ...rame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value About stream profiles A stream profile is a set of predef...

Страница 22: ... be used in most situations The shutter speed is automatically set to produce optimum image quality Use Manual if you have special requirements for the exposure setting and wish to lock it Select the desired exposure time from the drop down list Max exposure time Shutter speed also called exposure time stands for the length of time the camera shutter is open thereby exposing the camera sensor to l...

Страница 23: ...ise reduction may increase the amount of motion blur Stabilizer When monitoring environments that are subject to vibrations e g traffic control images may appear to be unsteady Select the frequency High or Low that gives the best improvement in image quality See the online help for more information Image freeze on PTZ Select All movements to freeze the image while the camera is moving during a pan...

Страница 24: ...ng a modifier To display the pan position as a text overlay 1 Go to Setup Video Video Stream 2 Under Overlay settings select Include text Enter x to show the pan position Enter y to show the tilt position 3 Configure the optional size color and position of the text overlay 4 Click Save 5 Go to the Live View page to confirm the setting About overlay images An overlay image is a static image superim...

Страница 25: ...s positioned outside the video image the overlay image will be moved so that the whole image is visible 6 Click Save Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video Audio Privacy Mask shows all the masks that are curren...

Страница 26: ...mode from the Audio mode drop down list Audio Input An external microphone or a line source can be connected to the Audio in connector Configure the audio input settings under Video Audio Audio Settings Note An Axis multicable is required when connecting external audio equipment to the Axis product See Axis multicable on page 62 Use the Input gain to control the volume of the audio input If the so...

Страница 27: ...ol the volume of the line audio output If the sound is too low choose a higher dB value If the sound is too high choose a lower dB value Audio Clips An audio clip is a sound file that can be played when events occur or directly from the Live View page The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product To add download modify or remove audi...

Страница 28: ... a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Viewer Settings To configure options for the viewer go to Live View Config Viewer Settings Select Show viewer toolbar to display the AXIS Media Co...

Страница 29: ...cted to the Axis product s output ports can be controlled directly from the Live View page Note To enable this setting at least one I O port must be configured as an output port See I O Ports on page 58 To display output buttons in the Live View page 1 Go to Setup Live View Config 2 Under Output Buttons select the type of control to use Pulse activates the output for a defined period of time The p...

Страница 30: ...ion 3 Write a name in the Current position field 4 If required select Use current position as Home 5 Click Add to save the preset position How to include the preset position name in an overlay text 1 Go to Video Audio 2 Select Include overlay text 3 Write the modifier P in the field 4 Click Save Set the Home Position The Home position is readily accessible by clicking the Home button on the Live V...

Страница 31: ...nfiguration Start Stop Autotracking Click Start to enable autotracking To disable autotracking click Stop Settings The Movement trigger sensitivity level can be set to Low Medium or High Medium is usually a good choice depending on the size of the moving objects and the image contrast a low or high sensitivity might be more suitable Exclude Areas Exclude areas are areas where movement is to be ign...

Страница 32: ...ctive Go to Events and set up an action rule with PTZ Preset Reached or Autotracking as trigger About guard tours A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser The guard tour capability in this Axis ...

Страница 33: ...ve name 4 Specify the pause length between runs 5 Click to start recording the Pan Tilt Zoom movements 6 When satisfied click 7 Click OK Note Only the name of the recorded tour and pause between runs can be modified Starting a new recording will overwrite the existing guard tour The recorded tour can be activated from the Live View and Guard Tour pages or through events For more information see th...

Страница 34: ...etlights or other cameras placed close to the camera To make the camera focus on the areas of interest set the near focus limit to a value that is greater than the distance at which the uninteresting objects tend to appear See illustration below where x is the near focus limit value Move speed sets the speed of the camera s pan and tilt movements The default setting is maximum speed When using a j...

Страница 35: ...ntrol for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 48 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 ...

Страница 36: ... can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Set Up Action Rules on page 40 Note Using the motion detection feature may decrease the product s overall performance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will ...

Страница 37: ...tection windows rather than one large window and select a low object size To avoid triggering on small objects select a high object size While monitoring an area where moving objects are not expected select a high history level This will cause motion detection to trigger as long as the object is present in the window To only detect flashing light select a low sensitivity In other cases high sensit...

Страница 38: ...or instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be install...

Страница 39: ...e Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default Settings on page 60 39 ...

Страница 40: ... 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To use more than one trigger for the ac...

Страница 41: ...er the rule when autotracking starts or stops See Autotracking on page 31 Error Trigger the rule if the PTZ functionality is not working correctly This can for example be used to send maintenance notifications Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to r...

Страница 42: ...Record video and audio to a selected storage To record audio use AAC audio encoding and make sure that audio is enabled in the selected stream profile Send Images Send images to a recipient Send Notification Send a notification message to a recipient Send SNMP Trap Send an SNMP trap message to the operator Make sure that SNMP is enabled and configured under System Options Network SNMP Send Video C...

Страница 43: ...y between the Axis product and the HTTPS server also specify the proxy settings Network Share Send Images Send Video Clip A network share can also be used as a storage device for recorded video Go System Options Storage to configure a network share before setting up a continuous recording or an action rule to record video For more information about storage devices see Storage on page 56 TCP Send N...

Страница 44: ...ample to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop...

Страница 45: ...nfigured under System Options Date Time see Date Time on page 50 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous recordings S...

Страница 46: ...ding dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback window Continuous Recording The Axis product can be configured to continuously save video to a storage device For information about storage devices s...

Страница 47: ...tting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matc...

Страница 48: ...aded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Ba...

Страница 49: ...rt based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication ...

Страница 50: ...icate and provide the requested information How to create and install a CA signed certificate 1 Create a self signed certificate see How to create a self signed certificate on page 50 2 Go to Setup System Options Security Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed...

Страница 51: ...bled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 60 and then perform the installation again To use a static IP ad...

Страница 52: ...ion with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options Network TCP IP Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One...

Страница 53: ...he DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options Network TCP IP Advanced Select Obtain host name via I...

Страница 54: ...ore than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is 0 a port number is automatically selected when enabling NAT traversal Note An alternative HTTP port can be used or be active even if NAT traversal is dis...

Страница 55: ...by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on import...

Страница 56: ...s data stored on the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on the System Options Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is ...

Страница 57: ...rted file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card 4 Click Format and select the desired file system 5 Click OK to start formatting the card Encrypt SD Card Data To prevent unauthorized individuals and systems from accessing recorded video the SD card ...

Страница 58: ...ear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Setting...

Страница 59: ...the control button see Reset to Factory Default Settings on page 60 To test the product s PTZ mechanics click Test under PTZ Status For information about firmware upgrade see Upgrade the Firmware on page 63 Support Support Overview The System Options Support Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubl...

Страница 60: ...formation see www axis com developer File Upload Files for example webpages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options Advanced File Upload Uploaded files are accessed through http ip address local user file name where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Confi...

Страница 61: ...ctory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the password and access the video stream It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance and click Default 61 ...

Страница 62: ...C output the I O connector provides the interface to Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface output buttons on the Live View page or by an Action Rule The output will show as active shown under System Options Port Devices Port Status if the alarm device is activated Digital input An ala...

Страница 63: ...with each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade Server click Browse and locate the file on your computer 4 Click Upgrade 5 Wait approximately 10 minutes while the product is bei...

Страница 64: ...n IP Address and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date Time on page 50 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data tr...

Страница 65: ... under Setup Video Audio Video Stream and Setup Video Audio Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance No audio Incorrect setup Check the sou...

Страница 66: ...he System Log under System Options Support Logs Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 40 Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount NO NO NOTICE TICE TICE Form...

Страница 67: ... Resolutions HDTV 720p 1280x720 to 320x180 Frame rate Up to 30 25 fps 60 50 Hz in all resolutions Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Axis Zipstream technology Controllable frame rate and bandwidth VBR MBR H 264 Image settings Manual shutter time compression color brightness sharpness white balance exposure control exposure zones fine tuning of behav...

Страница 68: ...input Digital input Event actions Day night mode overlay text video recording to edge storage pre and post alarm video buffering send SNMP trap PTZ PTZ preset start stop guard tour File upload via FTP SFTP HTTP HTTPS network share and email Notification via email HTTP HTTPS and TCP External output activation audio recording to edge storage play audio clip Data streaming Event data Built in install...

Страница 69: ...ndows decoder 1 user license Optional accessories Multi connector cable AXIS T91 Mounting Accessories AXIS T8415 Wireless Installation Tool AXIS T90 Illuminators AXIS T8310 Video Surveillance Control Board Multi user decoder license pack Video management software AXIS Camera Companion AXIS Camera Station Video management software from Axis Application Development Partners available on www axis com...

Страница 70: ...ession levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event setti...

Страница 71: ...User Manual Ver M2 2 AXIS Q6054 PTZ Dome Network Camera Date June 2016 Axis Communications AB 2016 Part No 1599313 ...

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