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AXIS Q1700-LE License Plate Camera

Troubleshooting

Troubleshooting

If you can’t find what you’re looking for here, try the troubleshooting section at

axis.com/support

.

Reset to factory default settings

Important

Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.

To reset the product to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the control button while reconnecting power. See

Product overview on page 4

.

3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.

4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset

to the factory default settings. If no DHCP server is available on the network, the default IP address is

192.168.0.90

.

5. Use the installation and management software tools to assign an IP address, set the password, and access the video stream.

The installation and management software tools are available from the support pages on

axis.com/support

.

It is also possible to reset parameters to factory default through the web interface. Go to

Settings > System > Maintenance

and

click

Default

.

Check the current firmware

Firmware is the software that determines the functionality of network devices. One of your first actions when troubleshooting a
problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular
problem.

To check the current firmware:

1. Go to the product’s webpage.

2. Click on the help menu.

3. Click

About

.

Upgrade the firmware

Important

Preconfigured and customized settings are saved when the firmware is upgraded (provided that the features are available in
the new firmware) although this is not guaranteed by Axis Communications AB.

Important

Make sure the product remains connected to the power source throughout the upgrade process.

Note

When you upgrade the product with the latest firmware in the active track, the product receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release before upgrading the
firmware. To find the latest firmware and the release notes, go to

axis.com/support/firmware

.

19

Содержание Q1700-LE

Страница 1: ...AXIS Q1700 LE License Plate Camera User Manual...

Страница 2: ...te capture 8 Long distance connections 8 Image quality 9 Privacy masks 12 Overlays 12 Pan tilt and zoom PTZ 13 Streaming and storage 13 Events 15 Applications 17 Troubleshooting 19 Reset to factory de...

Страница 3: ...plates of passing cars With additional third party applications you can use these images to Perform license plate recognition Track number of passing cars based on license plate Capture forensic evid...

Страница 4: ...1 Network connector 2 Part nu mber P N Serial number S N 3 Safety wire 4 Power connector 5 I O connector 6 Audio connector 7 Control button 8 microSD card slot 9 Function button 10 Status LED indicato...

Страница 5: ...rences If you do not know the IP address use AXIS IP Utility or AXIS Device Manager to find the device on the network 2 Enter the username and password If you access the device for the first time you...

Страница 6: ...rs preferably created by a password generator Don t expose the password Change the password at a recurring interval at least once a year Webpage overview 1 Live view control bar 2 Live view 3 Product...

Страница 7: ...AXIS Q1700 LE License Plate Camera Get started 7 Settings tabs 7...

Страница 8: ...oll angle to keep the license plates horizontal in the image Tighten the screw in the arm 7 Click Next 8 The assistant suggests Image settings that should provide good images for your installation To...

Страница 9: ...s Auto The camera automatically adjusts focus based on the entire image Area The camera automatically adjusts focus based on a selected area of the image Manual The focus is set manually at a fixed di...

Страница 10: ...If you maximize details in an image the bitrate will probably increase and you might get a reduced frame rate Set the compression as low as possible Select MJPEG streaming Turn off Zipstream functiona...

Страница 11: ...on where straight lines appear increasingly bent closer to the edges of the frame A wide field of view often creates barrel distortion in an image Barrel distortion correction compensates for this dis...

Страница 12: ...rivacy masks Important If you use multiple privacy masks it may affect the product s performance Hide parts of the image with privacy masks Create a privacy mask to hide a part of the image 1 Go to Se...

Страница 13: ...o Settings PTZ Limits Streaming and storage Bitrate control By setting the bitrate control you can manage the bandwidth consumption for your video stream Variable bitrate VBR With variable bitrate the...

Страница 14: ...otion video is perceived at 30 NTSC or 25 PAL frames per second The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained i...

Страница 15: ...in the Stream tab it doesn t affect ongoing streams but it will take effect when you start a new stream The Stream profiles settings override the settings from the Stream tab If you request a stream...

Страница 16: ...tion is running 1 Go to Settings Apps AXIS Video Motion Detection 2 Start the application if it is not already running 3 Make sure you have set up the application according to your needs Create an act...

Страница 17: ...ach other Certain combinations of applications might require too much processing power or memory resources when run in parallel Verify that the applications work together before deployment License pla...

Страница 18: ...the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management versio...

Страница 19: ...s are available from the support pages on axis com support It is also possible to reset parameters to factory default through the web interface Go to Settings System Maintenance and click Default Chec...

Страница 20: ...may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the device If you receive Request timed out this means that the IP address...

Страница 21: ...en back to autofocus If it is difficult to get a good focus use a focus window at the position of the road where the license plate will be To remove motion blur change Max shutter to a smaller value f...

Страница 22: ...Heavy usage of event settings affects the product s CPU load which in turn affects the frame rate Using HTTPS may reduce frame rate in particular if streaming Motion JPEG Heavy network utilization du...

Страница 23: ...page 23 Color Buzzer Camera position Fixed green Continuous beep Level Flashing green Fast beeps Almost level Flashing orange Medium beeps Not level Flashing red Slow beeps Far from level SD card slo...

Страница 24: ...level when the buzzer beeps continuously To view the Status LED Press the button once to light up the Status LEDs Press again to turn them off The LEDs will turn off automatically after 10 seconds Co...

Страница 25: ...al I O connector Use the I O connector with external devices in combination with for example motion detection event triggering and alarm notifications In addition to the 0 V DC reference point and pow...

Страница 26: ...x 50mA 3 I O configured as input 4 I O configured as output Power connector 2 pin terminal block for DC power input Use a Safety Extra Low Voltage SELV compliant limited power source LPS with either a...

Страница 27: ...User Manual Ver M2 1 AXIS Q1700 LE License Plate Camera Date September 2019 Axis Communications AB 2019 Part No T10138414...

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