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AXIS M7116 Video Encoder

Troubleshooting

Troubleshooting

Reset to factory default settings

Important

Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.

To reset the product to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the control button while reconnecting power. See

Product overview on page 20

.

3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.

4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset

to the factory default settings. If no DHCP server is available on the network, the default IP address is

192.168.0.90

.

5. Use the installation and management software tools to assign an IP address, set the password, and access the video stream.

The installation and management software tools are available from the support pages on

axis.com/support

.

It is also possible to reset parameters to factory default through the web interface. Go to

Settings > System > Maintenance

and

click

Default

.

Firmware options

Axis offers product firmware management according to either the active track or the long-term support (LTS) tracks. Being on the
active track means continuously getting access to all the latest product features, while the LTS tracks provide a fixed platform with
periodic releases focused mainly on bug fixes and security updates.

Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system
offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest
active track. With LTS, the products can maintain cybersecurity without introducing any significant functional changes or affecting
any existing integrations. For more detailed information about Axis product firmware strategy, go to

axis.com/support/firmware

.

Check the current firmware

Firmware is the software that determines the functionality of network devices. One of your first actions when troubleshooting a
problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular
problem.

To check the current firmware:

1. Go to the product’s webpage.

2. Click on the help menu

.

3. Click

About

.

Upgrade the firmware

Important

Preconfigured and customized settings are saved when the firmware is upgraded (provided that the features are available in
the new firmware) although this is not guaranteed by Axis Communications AB.

16

Содержание M7116

Страница 1: ...AXIS M7116 Video Encoder User Manual...

Страница 2: ...Set up rules and alerts 12 Learn more 14 Image quality 14 Pan tilt and zoom PTZ 14 Streaming and storage 14 Applications 15 Troubleshooting 16 Reset to factory default settings 16 Firmware options 16...

Страница 3: ...he IP address or host name of the Axis device If you do not know the IP address use AXIS IP Utility or AXIS Device Manager to find the device on the network 2 Enter the username and password If you ac...

Страница 4: ...ds Important Axis devices send the initially set password in clear text over the network To protect your device after the first login set up a secure and encrypted HTTPS connection and then change the...

Страница 5: ...AXIS M7116 Video Encoder Get started Webpage overview 1 Live view control bar 2 Live view 3 Product name 4 User information color themes and help 5 Video control bar 6 Settings toggle 5...

Страница 6: ...AXIS M7116 Video Encoder Get started 7 Settings tabs 6...

Страница 7: ...ameras after setting up the device 1 Go to Settings System Video input 2 Select Manual and set the video input settings for each channel you want to change 3 Click Apply and restart Adjust the image T...

Страница 8: ...privacy masks to hide parts of the image To watch this video go to the web version of this document www axis com products online manual 45133 t10106902 How to create a privacy mask 1 Go to Settings Pr...

Страница 9: ...when the camera detects motion Make sure that AXIS Video Motion Detection is running 1 Go to Settings Apps AXIS Video Motion Detection 2 Start the application if it is not already running 3 Make sure...

Страница 10: ...lect driver to use and select PTZ driver from the drop down list 5 Select a video channel 6 Enter the Device id and select Device type from the drop down list To decide which device type to use see th...

Страница 11: ...are used for both H 264 and H 265 Turn on dynamic GOP and set a high GOP length value Increase the compression Turn on dynamic FPS Note Web browsers do not support H 265 decoding Use a video manageme...

Страница 12: ...be met to trigger the action If you specify more than one condition for the rule all of the conditions must be met to trigger the action 3 Select which Action the device should perform when the condit...

Страница 13: ...roducts online manual 45133 t10106687 How to send an email notification if someone spray paint the lens 1 Go to Settings System Detectors 2 Turn on Trigger on dark images This will trigger an alarm if...

Страница 14: ...nds Streaming and storage Video compression formats Decide which compression method to use based on your viewing requirements and on the properties of your network The available options are Motion JPE...

Страница 15: ...in the Stream tab it doesn t affect ongoing streams but it will take effect when you start a new stream The Stream profiles settings override the settings from the Stream tab If you request a stream w...

Страница 16: ...ther the active track or the long term support LTS tracks Being on the active track means continuously getting access to all the latest product features while the LTS tracks provide a fixed platform w...

Страница 17: ...puter available free of charge at axis com support firmware 2 Log in to the product as an administrator 3 Go to Settings System Maintenance Follow the instructions on the page When the upgrade has fin...

Страница 18: ...the name has been configured If required a static IP address can be assigned manually For instructions go to axis com support The device is accessible locally but not externally To access the device e...

Страница 19: ...ever possible to maintain a high frame rate Stream profiles can be used to ensure that streams are identical Accessing Motion JPEG and H 264 video streams simultaneously affects both frame rate and ba...

Страница 20: ...Indication Green Steady for connection to a 1 Gbit s network Flashes for network activity Amber Steady for connection to a 10 100 Mbit s network Flashes for network activity Unlit No network connecti...

Страница 21: ...NC connector Connect a 75 Ohm coaxial video cable the recommended maximum length is 250 m 800 ft Note 75 Ohm video termination can be enabled disabled for the video input through the product s webpage...

Страница 22: ...wire RS422 simplex Four wire RS422 full duplex point to point communication Function Pin Notes RS485 RS422 TX A 1 RS485 RS422 TX B 2 TX For full duplex RS485 RS422 RS485 RS422 RX TX A 3 RS485 RS422 R...

Страница 23: ...User Manual Ver M1 9 AXIS M7116 Video Encoder Date April 2021 Axis Communications AB 2021 Part No T10156403...

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