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AXIS M30 Network Camera Series

Troubleshooting

‘Error reading video stream’
message in browser when
using the Java applet

the same resolution, frame rate, compression, video format, rotation etc. For more information see
the white paper “Max number of unique video stream configurations”, available at

axis.com

.

Performance considerations

When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors
affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the
CPU reaches its maximum, this also affects the frame rate.

The following factors are the most important to consider:

High image resolution or lower compression levels result in images containing more data which in turn affects the
bandwidth.

Rotating the image in the GUI will increase the product's CPU load.

Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.

Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and
bandwidth.

Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that
streams are identical.

Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.

Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.

Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.

Heavy network utilization due to poor infrastructure affects the bandwidth.

Viewing on poorly performing client computers lowers perceived performance and affects frame rate.

Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and
the general performance.

19

Содержание M30 Series

Страница 1: ...AXIS M30 Network Camera Series AXIS M3044 V Network Camera AXIS M3045 V Network Camera AXIS M3046 V Network Camera User Manual ...

Страница 2: ...Set up rules and alerts 10 Learn more 13 View area 13 Capture modes 13 Overlays 13 Streaming and storage 13 Applications 15 Troubleshooting 16 Reset to factory default settings 16 Firmware options 16 Check the current firmware 16 Upgrade the firmware 17 Technical issues clues and solutions 17 Performance considerations 19 Specifications 20 Product overview 20 LED Indicators 21 SD card slot 21 Butt...

Страница 3: ...AXIS M30 Network Camera Series Solution overview Solution overview 3 ...

Страница 4: ...erences If you do not know the IP address use AXIS IP Utility or AXIS Device Manager to find the device on the network 2 Enter the username and password If you access the device for the first time you must set the root password See Set a new password for the root account on page 4 3 The live view page opens in your browser Set a new password for the root account Important The default administrator...

Страница 5: ...s preferably created by a password generator Don t expose the password Change the password at a recurring interval at least once a year Webpage overview 1 Live view control bar 2 Live view 3 Product name 4 User information color themes and help 5 Video control bar 6 Settings toggle 5 ...

Страница 6: ...AXIS M30 Network Camera Series Get started 7 Settings tabs 6 ...

Страница 7: ...ings Image Exposure and select between the following exposure modes For most use cases select Automatic exposure For environments with certain artificial lighting for example fluorescent lighting select Flicker free For environments with certain artificial light and bright light for example outdoors with fluorescent lighting at night and sun during daytime select Flicker reduced To lock the curren...

Страница 8: ...r 270 2 If the device doesn t rotate the view automatically log in to the webpage and go to Settings System Orientation 3 Click 4 Rotate the view 90 or 270 Find out more at axis com axis corridor format Reduce noise in low light conditions To reduce noise in low light conditions you can adjust one or more of the following settings Set the exposure mode to automatic Note A high max shutter value ca...

Страница 9: ... in an image the bitrate will probably increase and you might get a reduced frame rate Make sure to select the capture mode that has the highest resolution Set the compression as low as possible Select MJPEG streaming Turn off Zipstream functionality View and record video To learn more about settings for viewing and recording video see Streaming and storage on page 13 Reduce bandwidth and storage ...

Страница 10: ... network you need to set up network storage 1 Go to Settings System Storage 2 Click Setup under Network storage 3 Enter the IP address of the host server 4 Enter the name of the shared location on the host server 5 Move the switch if the share requires a login and enter username and password 6 Click Connect Record and watch video To record video you must first set up network storage see Set up net...

Страница 11: ...tion Detection is running 1 Go to Settings Apps AXIS Video Motion Detection 2 Start the application if it is not already running 3 Make sure you have set up the application according to your needs Add the overlay text 4 Go to Settings Overlay 5 Enter D in the text field 6 Choose text size and appearance Create a rule 7 Go to System Events Rules and add a rule 8 Type a name for the rule 9 In the li...

Страница 12: ...tions under Application select AXIS Video Motion Detection VMD 4 In the list of actions under Recordings select Record video while the rule is active 5 Select an existing stream profile or create a new one 6 Set the prebuffer time to 5 seconds 7 Set the postbuffer time to 60 seconds 8 In the list of storage options select SD card 9 Click Save 12 ...

Страница 13: ... in the product The capture mode setting affects the camera s field of view and aspect ratio The lower resolution capture mode is cropped out from the highest resolution The image shows how the field of view and aspect ratio can change between two different capture modes Which capture mode to choose depends on the requirements of frame rate and resolution for the specific surveillance setup For sp...

Страница 14: ...this tab it immediately affects all video streams and recordings The Stream tab contains settings for video streams You get these settings if you request a video stream from the product and don t specify for example resolution or frame rate When you change the settings in the Stream tab it doesn t affect ongoing streams but it will take effect when you start a new stream The Stream profiles settin...

Страница 15: ...an run at the same time but some applications might not be compatible with each other Certain combinations of applications might require too much processing power or memory resources when run in parallel Verify that the applications work together before deployment AXIS People Counter AXIS People Counter is an analytic application that can be installed on a network camera The counter is embedded in...

Страница 16: ...o factory default through the web interface Go to Settings System Maintenance and click Default Firmware options Axis offers product firmware management according to either the active track or the long term support LTS tracks Being on the active track means continuously getting access to all the latest product features while the LTS tracks provide a fixed platform with periodic releases focused ma...

Страница 17: ... been uploaded Check that the name of the firmware file corresponds to your device and try again Problems setting the IP address The device is located on a different subnet If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets you cannot set the IP address Contact your network administrator to obtain an IP address Th...

Страница 18: ... H 264 and Motion JPEG Modify the settings for your graphics adapter Go to the adapter s documentation for more information Lower frame rate than expected See Performance considerations on page 19 Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Lower the image res...

Страница 19: ...he bandwidth Rotating the image in the GUI will increase the product s CPU load Access by large numbers of Motion JPEG or unicast H 264 clients affects the bandwidth Simultaneous viewing of different streams resolution compression by different clients affects both frame rate and bandwidth Use identical streams wherever possible to maintain a high frame rate Stream profiles can be used to ensure th...

Страница 20: ...et go to the product page at axis com and locate Support Documentation Product overview AXIS M3044 V 1 Dome cover 2 Status LED 3 microSD card slot 4 Control button 5 Network connector PoE 6 Focus ring AXIS M3045 V and AXIS M3046 V 1 Dome cover 2 HDMI connector 3 Status LED 4 microSD card slot 5 Control button 20 ...

Страница 21: ...hese colors depending on viewing angle SD card slot NO NO NOTICE TICE TICE Risk of damage to SD card Do not use sharp tools metal objects or excessive force when inserting or removing the SD card Use your fingers to insert and remove the card Risk of data loss and corrupted recordings Do not remove the SD card while the product is running Unmount the SD card from the product s webpage before remov...

Страница 22: ...AXIS M30 Network Camera Series Specifications Network connector RJ45 Ethernet connector with Power over Ethernet PoE 22 ...

Страница 23: ...User Manual Ver M11 2 AXIS M30 Network Camera Series Date February 2020 Axis Communications AB 2017 2020 Part No T10106753 ...

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