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AXIS Q60 Series

Troubleshooting

Important

Make sure the cover is attached during upgrade to avoid installation failure.

Important

Make sure the product remains connected to the power source throughout the upgrade process.

Note

When you upgrade the product with the latest firmware in the active track, the product receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release before upgrading the
firmware. To find the latest firmware and the release notes, go to

axis.com/support/firmware

.

AXIS Device Manager can be used for multiple upgrades. Find out more at

axis.com/products/axis-device-manager

.

To watch this video, go to the web version of this document.

www.axis.com/products/online-manual/58173#t10095327

How to upgrade the firmware

1. Download the firmware file to your computer, available free of charge at

axis.com/support/firmware

.

2. Log in to the product as an administrator.

3. Go to

Settings > System > Maintenance

. Follow the instructions on the page. When the upgrade has finished, the

product restarts automatically.

Technical issues, clues and solutions

If you can’t find what you’re looking for here, try the troubleshooting section at

axis.com/support

.

Problems upgrading the firmware

Firmware upgrade failure

If the firmware upgrade fails, the device reloads the previous firmware. The most common reason
is that the wrong firmware file has been uploaded. Check that the name of the firmware file
corresponds to your device and try again.

Problems setting the IP address

The device is located on a
different subnet

If the IP address intended for the device and the IP address of the computer used to access the
device are located on different subnets, you cannot set the IP address. Contact your network
administrator to obtain an IP address.

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Содержание D201-S XPT Q6075

Страница 1: ...AXIS Q60 Series AXIS Q6074 PTZ Network Camera AXIS Q6075 PTZ Network Camera ExCam XPT Q6075 Explosion protected Camera User Manual...

Страница 2: ...endations 20 Bitrate control 20 Capture modes 22 Privacy masks 22 Overlays 22 Pan tilt and zoom PTZ 22 Streaming and storage 23 Applications 23 Security 24 Troubleshooting 25 Reset to factory default...

Страница 3: ...P address or host name of the Axis device If you do not know the IP address use AXIS IP Utility or AXIS Device Manager to find the device on the network 2 Enter the username and password If you access...

Страница 4: ...portant Axis devices send the initially set password in clear text over the network To protect your device after the first login set up a secure and encrypted HTTPS connection and then change the pass...

Страница 5: ...AXIS Q60 Series Get started Webpage overview 1 Live view control bar 2 Live view 3 Product name 4 User information color themes and help 5 Video control bar 6 Settings toggle 5...

Страница 6: ...AXIS Q60 Series Get started 7 Settings tabs 6...

Страница 7: ...he focus setting saved in the focus recall area The maximum number of focus recall areas is 20 Create a focus recall area 1 Pan tilt and zoom into the area where you would like to have focus As long a...

Страница 8: ...ngs Image Exposure and move the Blur noise trade off slider toward Low noise Note A high max shutter value can result in motion blur To slow down the shutter speed set max shutter to the highest possi...

Страница 9: ...cles wdr Verify the pixel resolution To verify that a defined part of the image contains enough pixels to for example recognize license plates you can use the pixel counter ABC 123 1 Go to Settings Sy...

Страница 10: ...s online manual 58173 t10106902 How to change the appearance of the mask Show an image overlay You can add an image as an overlay in the video stream 1 Go to Settings Overlay 2 Click Image list 3 Uplo...

Страница 11: ...e text size and appearance 8 To position the text overlay choose Custom or one of the presets Create a rule 9 Go to System Events Rules and add a rule 10 Type a name for the rule 11 In the list of con...

Страница 12: ...ositions either in a predetermined or random order and for configurable periods of time 1 Go to Settings PTZ Guard tours 2 Click 3 To edit the guard tour s properties click 4 Type a name for the guard...

Страница 13: ...password 6 Click Connect Record and watch video To record video you must first set up network storage see Set up network storage on page 13 or have an SD card installed Record video 1 Go to the live...

Страница 14: ...motion Make sure that AXIS Video Motion Detection is running 1 Go to Settings Apps AXIS Video Motion Detection 2 Start the application if it is not already running 3 Make sure you have set up the app...

Страница 15: ...elect a video motion detection condition under Application 4 From the list of actions select Go to preset position 5 Select the preset position you want the camera to go to 6 Click Save Record video w...

Страница 16: ...otion Detection 2 Create a profile that covers the entrance of the gate and then save the profile Create a rule 1 Go to Settings System Events and add a rule 2 Name the rule Gatekeeper 3 In the list o...

Страница 17: ...gh HTTP Record video when the camera detects impact Shock detection allows the camera to detect tampering caused by vibrations or shock Vibrations due to the environment or to an object can trigger an...

Страница 18: ...gger on dark images This will trigger an alarm if the lens is sprayed covered or rendered severely out of focus 3 Set a duration for Trigger after The value indicates the time that must pass before an...

Страница 19: ...ettings Edit the stream profile which is used for the recording 3 Go to Settings Stream and click Stream profiles 4 Select the stream profile and click Audio 5 Select the checkbox and select Include 6...

Страница 20: ...itrate control you can manage the bandwidth consumption of your video stream Variable bitrate VBR With variable bitrate the bandwidth consumption varies based on the level of activity in the scene The...

Страница 21: ...te option You can define the total storage required to store the video stream for a specified amount of time retention time when image quality is adjusted to meet the specified target bitrate Specify...

Страница 22: ...mask on all snapshots recorded video and live streams You can use the VAPIX application programming interface API to turn off the privacy masks Important If you use multiple privacy masks it may affe...

Страница 23: ...client license To install additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller How do Image Stream and Stream profile settings relate to...

Страница 24: ...moving objects The application is best suited for open areas with no obscuring objects and where movement is unusual When the camera doesn t track an object it returns to its home position Important A...

Страница 25: ...pport LTS tracks Being on the active track means continuously getting access to all the latest product features while the LTS tracks provide a fixed platform with periodic releases focused mainly on b...

Страница 26: ...Download the firmware file to your computer available free of charge at axis com support firmware 2 Log in to the product as an administrator 3 Go to Settings System Maintenance Follow the instructio...

Страница 27: ...address can be assigned manually For instructions go to axis com support The device is accessible locally but not externally To access the device externally we recommend using one of the following ap...

Страница 28: ...neous viewing of different streams resolution compression by different clients affects both frame rate and bandwidth Use identical streams wherever possible to maintain a high frame rate Stream profil...

Страница 29: ...rol button 7 Status LED indicator 8 SD card slot LED indicators Status LED Indication Unlit Connection and normal operation Green Shows steady green for 10 seconds for normal operation after startup c...

Страница 30: ...d States other countries or both Buttons Control button The control button is used for Resetting the product to factory default settings See Reset to factory default settings on page 25 Power button P...

Страница 31: ...green 3 5 mm output for audio line level that can be connected to a public address PA system or an active speaker with a built in amplifier A stereo connector must be used for the audio out I O termin...

Страница 32: ...ting unconnected to deactivate 0 to max 40 V DC Configurable Input or Output 3 6 Digital output Internally connected to pin 1 DC ground when active and floating unconnected when inactive If used with...

Страница 33: ...User Manual Ver M7 2 AXIS Q60 Series Date May 2021 Axis Communications AB 2019 2020 Part No T10142380...

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