AWS Storage Gateway User Guide
Using Your Tape Gateway
2. Use the NovaStor DataCenter/Network software to restore the data. You do this by refreshing the
mail slot and moving each tape you want to retrieve into an empty slot, as you do when restoring
data from physical tapes. For instructions, see
in the NovaStor documentation.
Writing Several Backup Jobs to a Tape Drive at the Same Time
In the NovaStor software, you can write several jobs to a tape drive at the same time using the
multiplexing feature. This feature is available when a multiplexer is available for a media pool. For
information about how to use multiplexing, see
Define Backup Destination and Schedule
in the NovaStor
documentation.
Resolving an "External Program Did Not Exit Correctly" Error
When configuring your VTL devices to work with NovaStor DataCenter/Network version 6.4 or 7.1, you
might see an error message that reads
External Program did not exit correctly
. This error
occurs because the element assignment range from AWS Storage Gateway for storage drives and tape
drives exceeds the number that NovaStor DataCenter/Network allows.
Storage Gateway returns 3200 storage and import/export slots, which is more than the 2400 limit that
NovaStor DataCenter/Network allows. To resolve this issue, you add a configuration file that enables
the NovaStor software to limit the number of storage and import/export slots and preconfigures the
element assignment range.
To apply the workaround for an "external program did not exit correctly" error
1. Navigate to the Tape folder on your computer where you installed the NovaStor software.
2. In the Tape folder, create a text file and name it
hijacc.ini
.
3. Copy the following content, paste it into
hijacc.ini
file, and save the file.
port:12001
san:no
define: A3B0S0L0
*DRIVES: 10
*FIRST_DRIVE: 10000
*SLOTS: 200
*FIRST_SLOT: 20000
*HANDLERS: 1
*FIRST_HANDLER: 0
*IMP-EXPS: 30
*FIRST_IMP-EXP: 30000
4. Add and attach the library to the media management server.
5. Move a tape from the import/export slot into the library by using the following command as shown
the screenshots below. In the command, replace VTL with the name of your library.
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