A wholly-owned subsidiary of NTT Europe, NTT Europe Online provides managed hosting,
security and application management services to enterprises around the world. With
over 10 years of experience and a proven track record of reliability, NTT Europe Online
provides its customers scalable solutions that enable growth as their businesses evolve,
while giving them the peace of mind that their Web infrastructures are held in a secure and
reliable environment. Key to being able to deliver that secure and reliable environment are
the Cyclades ACS console servers and Cyclades
®
PM power devices from Avocent that
NTT Europe Online leverages to help manage its globally distributed data centers.
Performance and Economies of Scale in Data Center Management
With data centers in London, Paris, Geneva, Frankfurt and Madrid, NTT Europe Online
needs to be able to: 1) manage its data center operations centrally and remotely in order to
minimize the size of its onsite engineering teams, 2) streamline administrative efficiencies,
and 3) respond faster and with greater effectiveness to the needs of its customers. As a
result, NTT Europe Online uses Avocent Cyclades
®
ACS console servers to enables its
central support team at its London customer support center (CSC) to perform reliable and
secure data center management of its IT assets distributed across Europe. Likewise, to
enable remote power management and control of its data center servers and equipment, the
hosting provider leverages Avocent power management devices.
“We need to run our data centers on a 24x7 basis,” says Craig Pennington, VP of
European Operations for NTT Europe Online. “However, to run eight data centers with
eight separate support teams would be quite expensive. The Avocent solutions enable
us to run them all from one location, giving us a tremendous financial advantage that also
saves our customers’ money. Our customers can have their solutions spread over two or
three data centers across Europe and with Avocent we can manage them from a single
view at our London CSC. The economies of scale we gain with Avocent not only saves on
costs, but it increases the performance of our team.”
Significant Manpower Savings
The console servers from Avocent give the central support team at NTT Europe Online
a direct serial management connection to any of its geographically distributed data
center servers and equipment. “Once we have servers racked in the data center, the
build engineers, technical architects, and the rest our team can use Avocent to access
them remotely, build them, and manage them as if they were there on the premises,”
Pennington says. “It reduces the number of people required in each datacenter and keeps
them predominantly focused on new builds and physical hardware problems. That alone
probably saves us about £ 900,000 a year.”
Business Needs
Optimize the central administration
and power management of the
devices in its eight data center
located all across Europe.
Solution
• Avocent Cyclades
®
ACS
console servers
• Avocent Cyclades
®
PM intelligent
power distribution units
Business Benefits
• Enjoy a single, centralized
management view of all of its
distributed data centers
• Save £ 900,000 a year in data
center IT manpower costs
• Leverage immediate remote
server troubleshooting and
response
• Minimize data center hot spots
and more efficiently manage
power consumption
“With Avocent we have found
a partner that works with us,
that can provide us what we
need, when we need it and to
a quality that makes our data
centers perform the way we
need. We’re very happy with
the Avocent solution.”
Craig Pennington
VP of European Operations
NTT Europe Online
NTT Europe Online
Optimized Data Center Management, Efficiency, and Savings
Case Study
