Chapter 4: Video Viewer
43
Alignment
If your mouse or keyboard no longer responds properly, you may align the mouse to re-establish
proper tracking or reset the PS/2 connection.
Alignment causes the local cursor to be aligned with the cursor on the remote server. Resetting
causes the appliance to simulate a mouse and keyboard reconnect at the device as if you had
disconnected and then reconnected them.
To realign the mouse:
Click the
Align Local Cursor
button in the Video Viewer toolbar.
To reset the PS/2 connection:
1. Select
Tools - Session Options
from the Video Viewer menu. The Session Options dialog
box appears.
2. Click the
Mouse
tab.
3. Click the
Reset PS/2
button. A dialog box prompts you to confirm.
4. Enable the
Reset PS/2 Connection at the Device
checkbox and click
OK
.
Using Scan Mode
You may view multiple devices using the scan mode Thumbnail Viewer. This view contains a
series of thumbnail frames, each containing a small, scaled, non-interactive version of a device’s
screen image. The device name and status indicator appear below each thumbnail as follows:
•
A green LED indicates that a device is currently being scanned.
•
A red X indicates that the last scan of the device was not successful. The scan may have failed
due to a credential or path failure (for example, the device path on the appliance was not avail-
able). The tool tip for the LED indicates the reason for the failure.
You may set up a scan sequence of up to 16 devices to monitor. The scan mode moves from one
thumbnail image to the next, logging into a device and displaying an updated device image for a
specified length of time (View Time Per Server), before logging out of that device and moving on
to the next thumbnail image. You may also specify a scan delay between thumbnails (Time
Between Servers). During the delay, you will see the last thumbnail image for all devices in the
scan sequence, though you won’t be logged into any devices.
When you first launch the Thumbnail Viewer, each frame will be filled with a white background
until a device image is displayed. An indicator light at the bottom of each frame displays the device
status. The default thumbnail size is based on the number of devices in the scan list.
Scan mode has a lower priority than an active connection. If you are connected to a device, that
device will be skipped in the scan sequence, and scan mode will proceed to the next device. No
login error messages will appear. After your interactive session is closed, the thumbnail will be
included in the scan sequence again.
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