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Errors Opening the User Interface
85
Checking theSecurity Software
The user interface cannot be displayed in the web browser.
Security software is blocking access to the user interface.
Security software like firewalls can prevent access to the user
interface of the FRITZ!Box. Configure exceptions for the
FRITZ!Box in all of the enabled security software.
Opening the User Interface of the FRITZ!Box
The FRITZ!Box is equipped with a fixed IP address that cannot
be changed. FRITZ!Box always can be reached at this IP ad-
dress. This fixed IP address is:
Proceed as follows to open the FRITZ!Box user interface using
this IP address:
1.
Connect the FRITZ!Box to the computer using the net-
work cable (yellow). For more information, see the sec-
tion
Connecting a Computer to the LAN Port from
2.
Make sure that the computer obtains its IP address auto-
matically. You can check this setting in the computer’s IP
settings (see section
Obtaining an IP Address Automati-
3.
Restart your computer.
4.
Start your Internet browser and enter FRITZ!Box’s fixed IP
address:
Cause
Remedy
If you would like to exit security software to test access to the
FRITZ!Box, remove the coaxial cable from the “CABLE” socket
first! After testing, first start the security software before rein-
serting the coaxial cable and connecting to the Internet!
Fixed IP address
169.254.1.1