Restore the AI Appliance to Factory Default
Settings
You may have to restore the AI Appliance to the original factory default settings if you forget the
administrator password and have no backup administrator account with a known password, or if the firmware
becomes unusable.
Important:
All configuration data is deleted when you restore the AI Appliance to its factory default
settings. The firmware installed on the machine at the factory before it was delivered is restored.
After the appliance is restarted, you must reconfigure the appliance as though it was newly
installed, and upgrade the firmware to the latest release.
To restore the factory settings:
1. Connect a monitor and keyboard to the AI Appliance to the connections on the rear of the appliance.
1. VGA connector (for monitor)
2. USB connector (for keyboard)
Tip:
Alternatively, you can uhe USB connectors on the front of the appliance.
2. Press the power button on the front of the appliance to powercycle the appliance and start the
reboot process.
The Avigilon logo and a progress bar appear on the monitor while the BIOS is loading.
3. When the progress bar indicates the BIOS loading is nearly complete, press and hold down the
f
key
on the keyboard.
Within a minute the bootloader welcome screen appears. The first progress message indicates that
the factory reset button has been pressed.
4. Release the
f
key when the progress message “reset latched -- waiting for release” appears.
5. After the AI Appliance has completed the reboot, it must be completely reconfigured. Complete the
procedure
Starting the AI Appliance for the First Time
Restore the AI Appliance to Factory Default Settings
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