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Chapter 12 Customer Service
The AVerTV utility provides a convenient tool, which allows users to
contact AVerMedia’s customer service department easily via the e-mail
for any troubleshooting requests.
To contact the customer service for troubleshooting:
1. Click
the
Setup
button
and click the
System Information
tab.
2. You will see all of your system’s information is listed under this
tab.
3. Select the e-mail address which is near or in your country from the
Office
drop-down list, and then click
Send
to e-mail the system
information.
