Avaya WLAN Security Switch 2300 Series, Руководство по устранению неполадок и отладке, Страница: 34 / 74

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NN47250-700 (Version 04.01)
Password lost for the WLE2340 Admin User
To verify the lost password for the WLE2340 Admin user, perform the following:
Reset the Admin Password to the Factory Default
This requires physical access to the WLE2340. Connect through the serial cable connection. There is a 5-
second delay before the prompt is shown. During this delay, hit the Escape key on the keyboard. The
WLE2340 prompts whether to return to the default factory password ("password").
Administrative Web User Interface
The administrative Web User Interface is the series of Web pages available when connecting to port 8003 of
the WLE2340 through SSL. It includes issues related to database access, system updates, and network and
time configuration.
Examples
"We uploaded a system update but the old version number still shows."
Network configuration
There is a general availability issue if the user is describing the problem as "The WLE2340 does not come up"
or "We browse to the Web UI for the WLE2340, and get the Firefox message - 'Server not Found'".
Verify system availability for Administrative Web User Interface
To verify the system availability, do the following:
„
In the Web browser, check if the Web UI shows up on port 443.
„
Check the Administrative Web UI through SSL on port 8003.
„
Check if the command line for the WLE2340 is available, if neither Web UI is available.
This can be done at the WLE2340 with a serial connection.
Web User Interface
This includes issues related to the performance and functionality of the Web User Interface. This is for the
Web pages available when connecting through SSL to the standard SSL port 443 of the WLE2340.
General Availability
There is a general availability issue if the user is describing the problem as "The WLE2340 does not come up"
or "We browse to the Web UI for the WLE2340, and get the Firefox message - 'Server not Found'".
Verify system availability for Web User Interface
To verify the system availability, do the following:
„
In the Web browser, check if the Web UI shows up on port 443.
„
Check the Administrative Web UI through SSL on port 8003.