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Alarm and Error Reporting
Issue 1 May 2002
1-5
555-233-143
Similarly, the presence of an ON-BOARD alarm will cause every alarm against
that MO to report as ON-BOARD.
NOTE:
To determine the actual level and origin of each alarm when there are more
than one against the same MO, you must consult the Hardware Error Log
Entries table for that MO.
The alarm log is restricted in size. If the log is full, a new entry overwrites the
oldest resolved alarm. If there are no resolved alarms, the oldest error that is not
alarmed is overwritten. If the full log consists of only active alarms, the new alarm
is dropped and not recorded.
Alarm Reporting
Every major or minor alarm is reported to the Avaya alarm receiver system to
generate a trouble report in the Avaya Services Ticketing System. Some warning
alarms can be upgraded in conjunction with the Enhanced Remote Support (ERS)
offer. These alarms are external to the product and the customer can choose
these options for an additional charge. See the following flowchart.
Table 1-1.
Multiple Alarms Against an MO
If...
And...
Then...
An active error causes
a minor alarm
An active error causes
a major alarm
The alarm log shows two major alarms.
The minor alarm is
resolved first
The error is marked as alarmed until the
major alarm is resolved, and
the alarm log shows two major alarms.
The major alarm is
resolved first
The error is marked as alarmed until the
minor alarm is resolved, and
the alarm log shows two minor alarms.
Continued on next page
Содержание S8700 Series
Страница 50: ...Maintenance Architecture 555 233 143 1 26 Issue 1 May 2002 ...
Страница 74: ...Initialization and Recovery 555 233 143 3 12 Issue 1 May 2002 ...
Страница 186: ...Alarms Errors and Troubleshooting 555 233 143 4 112 Issue 1 May 2002 ...
Страница 232: ...Additional Maintenance Procedures 555 233 143 5 46 Issue 1 May 2002 ...
Страница 635: ...status psa Issue 1 May 2002 7 379 555 233 143 status psa See status tti on page 7 406 ...
Страница 722: ...Maintenance Commands 555 233 143 7 466 Issue 1 May 2002 ...
Страница 1121: ...CARR POW Carrier Power Supply Issue 1 May 2002 8 399 555 233 143 Figure 8 19 Power Distribution Unit J58890CH 1 ...
Страница 1447: ...E DIG RES TN800 reserve slot Issue 1 May 2002 8 725 555 233 143 E DIG RES TN800 reserve slot See ASAI RES ...
Страница 1735: ...LGATE AJ Issue 1 May 2002 8 1013 555 233 143 LGATE AJ See BRI SET LGATE BD See BRI BD LGATE PT See BRI PT ...
Страница 1846: ...Maintenance Object Repair Procedures 555 233 143 8 1124 Issue 1 May 2002 Figure 8 62 TN787 MMI MULTIMEDIA INTERFACE CIRCUIT PACK ...