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PARTNER
®
Advanced Communications System Installation, Programming, and Use
Call Forwarding/Call Follow-Me (F11,XX,XX)
8-12
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You can program Call Forwarding on a button on a system telephone. Use a button with
lights if you want a visual indication when your calls are forwarded. When the green light is on,
your calls are forwarded; when the green light is off, calls ring at your extension.
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If you press the Call Forwarding button after a call starts to ring, that call is not forwarded.
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If the Call Forwarding feature code and optional originating and destination extensions are
programmed on a button with lights, you can use the button to turn Call Forwarding on and
off with one touch. (The lights show when Call Forwarding is on, even if calls are forwarded to
a different extension than the one stored on the button, and you can still use the button to turn
Call Forwarding off.)
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An extension’s outside calls on lines or pools assigned to the extension are eligible for Call
Forwarding only if Line Ringing is set to Immediate Ring or Delayed Ring and Line Access
Restriction or Pool Access Restriction is set to No Restriction or In Only.
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If an extension in a Hunt Group activates Call Forwarding, the system considers the
extension unavailable when a call goes to the Hunt Group.
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If an extension has VMS Cover and Call Forwarding active, calls ring at the Call Forwarding
destination extension; they are not covered by the voice messaging system.
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If an extension has Call Coverage and Call Forwarding active, calls are routed to the Call
Forwarding destination extension (Call Forwarding takes precedence).
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Calls forwarded and unanswered at both the originating extension and the forwarded
extension are logged as unanswered calls by the Caller ID Logging feature at both
extensions. If the forwarded call is answered at the forwarded extension, it is not logged
unless the Caller ID Log Answered Calls (#317) feature is set to log answered calls.
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Call Forwarding does not apply to parked calls. See “Call Park” on page 8-14 .
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You can use this feature while using Call Screening (F25).
Programming
8
To program a Call Forwarding button:
1. Press
f00
.
2. Press a programmable button, preferably a button with lights.
3. Do one of the following:
■
Press
f11
.
■
Press
f11
and the number of the originating extension.
■
Press
f11
, the number of the originating extension, and the number of the
destination extension.
4. Program another button for this extension, or exit programming mode.