H323 Telephone Installation
Page 44
Issue 23e (Friday, February 15, 2019)
IP Office™ Platform 11.0
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2.5 User and Extension Creation
When a new H.323 telephone registers with the system, the IP Office can automatically create a new extension entry for
the telephone in its configuration. It can also automatically create a new user entry for the telephone. Alternatively if the
phone registers using an extension number for which entries already exist, those entries are used so long as no other
phone is already using them.
For new installations, the use of Auto-creation is recommended for ease of installation. The auto-create options must be
disabled after installation. If Auto-creation is not used, extension and user entries need to be manually added to the
configuration before attempting to install the phones.
2.5.1 Default Extension Password
Registration of most SIP phones requires entry of a password. This can set through the system's
Extension Default
Password
setting. Alternatively, for a particular extension a specific password can be set through the
.
The auto-create extension settings in a system cannot be enabled until this value is set. It is then used as the password
for any auto-created extensions.
To view/set the default extension password:
1. Using either IP Office Manager or IP Office Web Manager in offline mode, load the system configuration.
2. Select
System
or
System Settings | System
.
3. Select
VoIP
.
4. Select
VoIP Security
.
5. In the
Extension Default Password
section:
·
Click on the icon to view/hide the current password.
·
If required, change or remove the password. The password can either be blank or between 9 to 13 digits (0-9)
in length.
6. If you have changed the password, save the settings.
2.5.2 Manually Creating Users
If the
Auto-create User
, you must manually create a user entry for each phone being installed.
Use the procedure below to manually create an entry. It will also prompt whether a matching extension entry should also
be created.
To manually create user entries:
1. Using IP Office Manager, receive the system's configuration.
2. To display the list of existing users, click
User
in the left-hand panel. Right-click on the right-hand panel and
select
New
.
a. In the
User
tab set the following:
·
Name
Enter a name for the extension user. The name must be unique. If voicemail is in use, this name will be
used as the basis for a new mailbox with matching name.
·
Extension
This must match the extension number.
b. Click on
OK
.
c.
IP Office Manager prompts whether it should also create a matching extension. Select
H.323 Extension
and
enter the phone password for the extension click
OK
. The phone password is used for registration.
3. Save the configuration changes back to the system.
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