setup call appearance is still dialing,
Toggle Swap
is ignored without a broken flutter. Toggle
swapping the hold status of call appearances can be confusing to the user.
Related links
Communication Manager Administration
on page 72
Call conferencing
This section provides information about conference call behaviors to consider when administering
the call server. The deskphone application presents a user interface, based in part on the
deduction of the call state. The following call states might result when the server-based features
interact with the user interface:
• The system parameter Abort Conference Upon Hang-up is set to
Yes
:
The user must dial and press the
Join
softkey for the conference to be completed. If the user
hangs up during conference setup before pressing
Join
, the conference is cancelled with the
held party remaining on [hard] hold. When the system parameter Abort Conference Upon
Hang-up is set to
No
, the user can hang up immediately after dialing, dial a third party, and
then press the
Join
softkey to have the conference proceed normally.
• The system parameter No Dial Tone Conferencing is set to
No
and the
Conference
or
Add
softkey is pressed:
The call server automatically selects an idle call appearance for the user to dial on. This
action allows the user to add the next conferee. When the system parameter No Dial Tone
Conferencing is set to
Yes
, the user must manually select a call appearance after pressing
the
Conference
or
Add
softkey.
Conferencing behavior changes significantly when you set the Select Line Conferencing to
Yes
.
Then the No Dial Tone Conferencing is automatically set to
Yes
. Specifically the following
scenarios can occur:
• If the user finishes dialing the intended conferee, pressing the initial call appearance
completes the conference, as if the
Join
softkey was pressed.
• If the user has not finished dialing the intended conferee, pressing the initial call appearance
cancels the conference set up. Note: The initial conference is placed on soft hold when
Conference
or
Add
button is pressed.
• If the user presses the
Conference
or
Add
softkey, then immediately presses a hard-held
call appearance, the previously held call appearance is retrieved from hold and joins the
existing conference.
When you set the system parameter Select Line Conferencing to
No
, the user can cancel the
conference setup by pressing the call appearance on soft hold before pressing
Join
. Selecting a
hard-held call appearance during conference setup establishes the held call as the intended
conferee.
For either Select Line Conferencing setting, if the user is in conference setup and answers an
incoming call, the incoming call is established as the intended conferee. Then the user must press
Join
to add the answered call to the conference. If the user does not want the incoming call to be
Communication Manager Administration
May 2018
Installing and Administering Avaya J169/J179 IP Phone H.323
77