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details of the configured supervisors using the XSI connection. If the phone does not have the XSI

connection, you can use the 

46xxsettings.txt

 file or the web interface of the phone.

Agent

The call center agent is a user who either periodically receives ACD-related calls along with direct

inbound calls or who handles a high volume of inbound ACD calls in addition to making outbound

calls. Using the BroadWorks web portal you can configure the agents of a call center and assign

them to the call center and the supervisors.

For more information, see 

https://supportcenter.broadsoft.com/

Related links

Configuring Settings

 on page 125

Customer originated trace

Agents can initiate a call trace on obscene, harassing, or threatening call by using the Customer
originated trace feature. They can initiate the feature on an active call or an immediate last call.

You can enable the feature from the BroadWorks web interface. For more information, see 

https://

supportcenter.broadsoft.com/

Escalation calls to supervisor

The agents can escalate a call to their supervisors using the Escalation feature. You must assign
the agents to the call center and the supervisors. The agents can choose the supervisors from the
list of assigned supervisors during escalation.

Note:

If the BroadWorks call center feature is disabled, the agent cannot involve a supervisor in the
escalation call.

Emergency escalation

In case of an escalation while handling a call center call, the call center agents can escalate an
active call immediately to their supervisors using the Emergency escalation feature. You have to
assign the agents to the call center and to the supervisors. The agents can choose the
supervisors from the list of assigned supervisors during escalation.

Note:

If the BroadWorks call center feature is disabled, the agent cannot involve a supervisor in the
escalation call.

Call disposition codes

Call disposition codes are available to the agents of the premium call centers to address multiple
scenarios related to the call center calls. For instance, the agent can capture the result of a call,
the call disposition could be the following: Requires Follow-Up, Issue Resolved, or Contacted
Sales Rep etc. You can configure the call disposition codes using the BroadWorks XSI. If the

Feature configuration

April 2020

Installing and Administering Avaya J100 series IP Phones in an Open SIP

environment

209

Comments on this document? [email protected]

Содержание J100 Series

Страница 1: ...Installing and Administering Avaya J100 series IP Phones in an Open SIP environment Release 4 0 5 Issue 1 April 2020 ...

Страница 2: ...TERMS AVAILABLE ON THE AVAYA WEBSITE HTTPS SUPPORT AVAYA COM LICENSEINFO UNDER THE LINK AVAYA SOFTWARE LICENSE TERMS Avaya Products OR SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AVAYA CHANNEL PARTNER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AVAYA CHANNEL ...

Страница 3: ...CTLY FROM THE THIRD PARTY SUPPLIER AN AVAYA CHANNEL PARTNER S HOSTING OF AVAYA PRODUCTS MUST BE AUTHORIZED IN WRITING BY AVAYA AND IF THOSE HOSTED PRODUCTS USE OR EMBED CERTAIN THIRD PARTY SOFTWARE INCLUDING BUT NOT LIMITED TO MICROSOFT SOFTWARE OR CODECS THE AVAYA CHANNEL PARTNER IS REQUIRED TO INDEPENDENTLY OBTAIN ANY APPLICABLE LICENSE AGREEMENTS AT THE AVAYA CHANNEL PARTNER S EXPENSE DIRECTLY ...

Страница 4: ...ic Development Canada technical specifications Japan Statements Class B Statement This is a Class B product based on the standard of the VCCI Council If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Denan Power Cord Statement Danger Please be careful of the following while...

Страница 5: ...ts and other relevant provisions of EMC Directive 2014 30 EU and LVD Directive 2014 35 EU A copy of the Declaration may be obtained from https support avaya com or Avaya Inc 4655 Great America Parkway Santa Clara CA 95054 1233 USA WiFi transmitter Frequencies for 2412 2472 MHz transmit power 17 8 dBm Frequencies for 5180 5240 MHz transmit power 19 14 dBm General Safety Warning Use only the Avaya a...

Страница 6: ...0 Automatic phone provisioning 30 Automatic phone provisioning using Device Enrollment Services 31 Disabling DES 33 Manual phone provisioning 33 Phone initialization 37 Cloud configuration 38 Configuration through a cloud server 38 Phone setup process on a cloud server 38 Settings file contents on a cloud server 39 MAC address file contents on a cloud server 39 Chapter 4 Open SIP operation modes 4...

Страница 7: ... Configuring IPv4 from the web interface 75 Configuring a DHCP server in the dual and IPv6 only environments 76 Chapter 6 Phone configuration 78 Configuring the phone using Administration menu 78 Accessing the Admin menu during phone startup 79 Accessing the Admin menu after log in 79 Accessing the Ethernet IPv4 settings 79 Using the debug mode 81 Setting the Ethernet interface control 82 Group id...

Страница 8: ...ngs 164 Configuring Background and Screen Saver of the Phone 165 Configuring Calendar of the phone 167 Configuring Multicast Paging 168 Setting Pre configuration of keys 170 Configuring Softkey 172 Configuring Shared Lines 173 Restarting your phone through web interface 175 Resetting the phone to Default 175 Configuring the phone using the settings file 176 Contents of the settings file 176 Modify...

Страница 9: ... Phone screen width 242 Shared Lines 244 Scrolling mode 250 Shared Parking 251 Selection of a higher priority line after ending a call 252 Server initiated Update 253 Simultaneous Ring Personal 254 WML browser 254 Voicemail 256 Chapter 8 Security configurations 258 Security overview 258 Locking and unlocking the phone 259 Phone lock configuration parameter 259 Access control and security 260 Geogr...

Страница 10: ...rver redundancy 276 Redundancy in generic Open SIP 276 Redundancy in a Broadsoft environment 278 Redundancy in a Netsapiens environment 280 DNS resolution 282 User experience when redundancy is configured 283 User interface notification parameter 283 Chapter 11 Backup and restore 284 Backup and restore process 284 Chapter 12 Maintenance 286 Phone installation best practices 286 Device upgrade proc...

Страница 11: ...of WML elements 494 WML syntax specifications for Avaya J100 Series IP Phones 496 Appendix B Public CA Certificates 511 Public CA Certificates 511 Appendix C Network progress tones overview 518 Contents April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 11 Comments on this document infodev avaya com ...

Страница 12: ...el who install administer and maintain Avaya J100 Series IP Phones The administration engineers or the support personnel must have the following knowledge and skills Knowledge DHCP SIP 802 1x and VLAN Skills Administering and configuring DHCP server HTTP or HTTPS server Microsoft Exchange Server April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 12 Comme...

Страница 13: ... 1 April 2019 Extended Feature and application configuration chapter Updated Appendix Release 4 0 2 July 2019 Extended Feature and application configuration chapter Updated Phone configuration chapter Extended Servers VLAN and IP configuration chapter Updated Appendix Release 4 0 3 October 2019 Added Avaya J159 IP Phonespecification and features Extended Feature and application configuration chapt...

Страница 14: ...Updated Phone configuration chapter Restructured Initial set up and connectivity chapter Extended Servers VLAN and IP configuration chapter Updated Appendix Introduction April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 14 Comments on this document infodev avaya com ...

Страница 15: ... a survivable scalable infrastructure that delivers reliable performance and flexible growth as business needs change Increase performance by deploying Gigabit Ethernet within your infrastructure Reduce energy costs by using efficient Power over Ethernet PoE including sleep mode which lowers energy consumption significantly Enhance audio quality by using amplified handset mode To connect your phon...

Страница 16: ...ion Module JEM24 Note The button modules are supported only by Avaya J169 J179 IP Phones JBM24 Button Module provides 24 additional lines for incoming calls outgoing calls autodialing and calling features The Avaya J100 Expansion Module provides 72 additional lines You can connect up to three button modules to Avaya J100 Series IP Phones Each button module can be placed in both stand and wall moun...

Страница 17: ...and Bluetooth connectivity for an Avaya J179 IP Phone Avaya J100 Series IP Phones SIP software version 2 0 0 and higher supports Wi Fi in Avaya J129 IP Phone and Avaya J179 IP Phone SIP software version 4 0 4 and higher supports Wi Fi in Avaya J159 IP Phone Avaya J100 Series IP Phones SIP software version 4 0 0 and higher supports Bluetooth Hardware specifications Avaya J100 Series IP Phones suppo...

Страница 18: ...osition Dual position Call appearance s 1 4 4 on primary display and 24 on secondary display 8 8 N A N A Display type Monochrom e Color Color Grayscal e Color Grayscale Grayscale and color Display 2 3 128 x 32 pixels 2 8 320 x 240 pixels 2 8 320 x 240 pixels primary display 2 4 240 x 320 pixels secondary display 3 5 320 x 240 pixels 3 5 320 x 240 pixels 3 3 160 x 320 pixels 4 3 272 x 480 pixels Du...

Страница 19: ...s Avaya J100 Series IP Phones can be powered using Power over Ethernet PoE or a 5V DC adapter You must purchase the power adapter separately Avaya J100 Series IP Phones are ENERGY STAR compliant Important Avaya J129 IP Phone Avaya J159 IP Phone and Avaya J179 IP Phone support the wireless module Avaya J139 IP Phone is a Class 1 device and does not support peripherals Avaya J159 IP Phone supports a...

Страница 20: ...tar in Watts Conservation Typical Maximum Standby J129 1 26 1 31 1 64 1 04 J139 1 40 1 67 2 24 1 55 J159 1 75 2 32 3 03 J169 1 72 1 84 2 34 1 85 J179 1 74 2 10 2 71 1 85 JBM24 0 19 0 69 1 35 NA JEM24 1 70 1 90 2 00 NA Wi Fi BT module 0 90 0 90 0 90 NA USB device PoE slide switch in L position 0 5 0 5 0 5 NA USB device PoE slide switch in H position 1 25 1 25 1 25 NA The power requirements of the p...

Страница 21: ...ore button modules Note Use 5V DC adapter if you simultaneously connect a wireless module along with one or more button modules of any model Supported codecs Avaya J100 Series IP Phones supports the following codecs Models J129 J139 J159 J169 J179 Codecs G 711a G 711µ G 729 G 729a G 729ab G 726 G722 OPUS G 711a G 711µ G 729 G 729a G 729ab G 726 G722 OPUS G 711a G 711µ G 729 G 729a G 729ab G 726 G7...

Страница 22: ... Specifications 2 Read and understand the regulatory safety sheet provided with the shipping Download all the relevant documentation for the phone from the Avaya support website https support avaya com documents 3 Optional Install the wireless module on the phone Note The wireless module is supported only by Avaya J129 IP Phone Avaya J159 IP Phone and Avaya J179 IP Phone Installing the wireless mo...

Страница 23: ...supply and network with the Ethernet cable Power specifications on page 19 10 Perform the phone initialization following the tasks for one of the selected methods Phone initialization on page 37 Hardware installation Installing the wireless module Before you begin Obtain the following items Phillips 1 screw driver to install the screw of the Avaya J100 Wireless Module A flat screw driver that fits...

Страница 24: ...direction of the arrow 3 Insert the Avaya J100 Wireless Module to the edge connector Initial setup and connectivity April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 24 Comments on this document infodev avaya com ...

Страница 25: ...iver to fasten the module 5 Slide the module panel inward to close Hardware installation April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 25 Comments on this document infodev avaya com ...

Страница 26: ...phone model Use the following part numbers to order the wall mount kit J129 phones 700512707 J139 J159 J169 J179 and J189 phones 700513631 Before you begin Obtain the following items Wall mounting kit containing a wall mount bracket and an Ethernet cable Four 8 screws The screws are not provided with the wall mounting kit If the wall plate is pre installed you do not need the screws Procedure 1 Do...

Страница 27: ...tach the phone to the wall mount bracket insert the two upper tabs of the bracket into the slots on the back panel of the phone The lower pair of tabs rest against the back panel The phone does not move when you press a key on the phone Hardware installation April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 27 Comments on this document infodev avaya com...

Страница 28: ...ule The part number of the wall mount kit is 700514338 Before you begin Obtain the following items Wall mount kit containing a wall mount bracket Two 8 screws The screws are not provided with the wall mounting kit Procedure 1 Remove the phone from the wall mount Initial setup and connectivity April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 28 Comments...

Страница 29: ...aya J100 Expansion Module to the wall mount bracket insert the upper tab of the bracket into the slot on the back panel of the expansion module 4 Attach the phone to the wall mount bracket Hardware installation April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 29 Comments on this document infodev avaya com ...

Страница 30: ...ent Services DES The web interface of the phone Automatic phone provisioning Device Enrollment Services server Device Enrollment Services is an Avaya cloud service used to automate the deployment of phones especially during initial deployment Device Enrollment Services exposes interfaces to allow different entities to interact with the service Installing the phone by using Device Enrollment Servic...

Страница 31: ...nters the enrollment code the phone will contact Device Enrollment Services again to obtain data on its configuration server and will contact the configuration server for downloading the settings The user can cancel the operation of entering the enrollment code In this case he will be prompted to enter the configuration server manually No This option indicates that the phone should not use Device ...

Страница 32: ...rver to install a DES HSM root certificate on the phone for mutual TLS authentication with a provisioning server During mutual TLS authentication the phone validates the certificate provided by the provisioning server and in its turn presents an identity certificate to the provisioning server To validate it the provisioning server must trust the root CA certificate used for issuing the phone ident...

Страница 33: ...r 1 in DHCP option 242 by setting DES_STAT as 0 or 1 in the 46xxsettings txt file by disabling DES Discovery in the phone web interface Management Device Enrollment Service DES Discovery Manual phone provisioning This section describes the procedure to install the phone without invoking the Device Enrollment Services discovery process Prerequisites Check the prerequisites to ensure that you have t...

Страница 34: ...re a parameter through more than one method the device applies the settings of the method that has a higher precedence The following list shows the precedence of the methods in the order from highest to lowest 1 Administration menu on the phone 2 Web UI The web interface of the phone has the same precedence than the Administration menu 3 Settings file 4 DHCP 5 LLDP When configured using LLDP netwo...

Страница 35: ...tware release ensure that you download the latest software distribution package and read any Product Support Notices PSNs associated with the new release Both are available on the Avaya support website Review the release notes and any Read Me files associated with a distribution package Ensure that the Settings file is not cached in your browser To do this clear the browser cache before downloadin...

Страница 36: ...editor 3 Set the values of the parameters that you want to provision 4 Save the 46xxsettings txt file Result On the next poll the phones download the 46xxsettings txt file and apply the configuration settings Installation checklist Use this checklist to gather record and verify the information during the installation No Task Reference 1 Check the prerequisites Prerequisites on page 33 2 Administer...

Страница 37: ...ss or a Fully Qualified Domain Name FQDN To enter the dot symbol in the field press the alphanumeric soft key to toggle to the alphanumeric mode d The phone verifies the VLAN ID and starts tagging the data and voice packets accordingly e The phone queries the HTTP server directory defined by HTTPDIR to find the upgrade and the Settings file If the files cannot be found the phone reverts to looking...

Страница 38: ...ecific settings are generated for each customer through the MAC address of the phone A text file containing the MAC address of the phone must be hosted on the staging area file server The staging area file server must host the following files J100Supgrade txt 46xxsettings txt MACADDR txt Software upgrade files available from Avaya Phone setup process on a cloud server The phone does the following ...

Страница 39: ...settings for a specific order MAC address file contents SET FORCE_SIP_USERNAME Username SET FORCE_SIP_PASSWORD Password SET FORCE_SIP_EXTENSION Extension_number SET TLSDIR Path_to_the_TLS_directory SET HTTPSRVR where FORCE_SIP_USERNAME is the name of the parameter that assigns the username FORCE_SIP_PASSWORD is the name of the parameter that assigns the password FORCE_SIP_EXTENSION is the name of ...

Страница 40: ...or more information about configuring Avaya J100 Series IP Phones for the BroadSoft server see https supportcenter broadsoft com and Phone configuration on page 78 3CX mode The phone supports the basic and advance set of features in the 3CX mode You can use the 3CX mode by setting the 3PCC_SERVER_MODE to 2 In 3CX mode you can configure Avaya J100 Series IP Phones by using the PnP provisioning For ...

Страница 41: ...a J100 Series IP Phones identify the call control server as a generic SIP server When set to 1 Avaya J100 Series IP Phones identify the call control server as BroadSoft server When set to 2 Avaya J100 Series IP Phones identify the call control server as 3CX server When set to 3 Avaya J100 Series IP Phones identify the call control server as Netsapiens server When set to 4 Avaya J100 Series IP Phon...

Страница 42: ...ver Application Server 2 Application Server 1 XSP Xtended Services Platform Media Gateway SBC Session Border Controller Open SIP operation modes April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 42 Comments on this document infodev avaya com ...

Страница 43: ...P Phones The phone does not require an Open SIP provisioning server and connects automatically to the Broadsoft server Avaya J100 Series IP Phones support the following types of Broadsoft Device Management authentication MAC based authentication HTTP digest authentication TLS mutual authentication Device management configuration The following initial configuration parameters should be set for the ...

Страница 44: ...NVIRONMENT is set to 1 Value operation 0 Default Generic 1 BroadSoft ENABLE_OOD_RESET_NOTIFY 0 Specifies whether the phone supports Out Of Dialog OOD SIP NOTIFY message with Event resync or Event check sync only Value operation 0 Default OOD is not supported 1 OOD is supported To support Broadsoft Device Management this value should be set to 1 Table continues Open SIP operation modes April 2020 I...

Страница 45: ... www 3cx com For deploying the Avaya J100 Series IP Phones in 3CX mode see 3CX PnP Provisioning on page 45 Related links Open SIP operation modes on page 40 3CX PnP Provisioning In RFC 1918 Address allocation for private Internets compliant local networks if the 3CX server and the phones are in the same subnet the phones can auto discover the provisioning server by using 3CX Plug and play PnP prov...

Страница 46: ...ing the web UI or DHCP option 242 by setting parameter PNP_ENABLED to 0 For more information on the 3CX PnP process see https www 3cx com docs manual Related links Open SIP operation modes on page 40 TR 87 in 3CX servers TR 87 is a technical report published by European Computer Manufacturers Association ECMA The report describes how Computer Supported Telecommunications Applications CSTA can be u...

Страница 47: ...ERVER_MODE 0 Specifies the server mode Value operation 0 Generic 1 BroadSoft 2 3CX ENABLE_DND 0 Specifies that the do not disturb feature is enabled Value operation 0 Disabled 1 Enabled You can enable the DND feature through the 3CX web application Related links Open SIP operation modes on page 40 3CX configuration April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP ...

Страница 48: ...HCP server is used to assign IP addresses to the devices The device receives the file server address from Device Enrollment Services Related links File Server configuration on page 48 File Server configuration A file server is an HTTP or an HTTPS server that is required to download and save the software distribution package and the Settings file On restarting the phone checks for software updates ...

Страница 49: ...le Manages power and provides configurable parameters for provisioning Network server Switch LLDP F I L E S E R V E R Avaya Aura Communication Manager Avaya Aura Session Manager Primary Avaya Aura Session Manager Secondary Avaya Aura System Manager Avaya Aura System Manager Figure 1 Diagram Phone setup in Avaya Aura environment Server configuration April 2020 Installing and Administering Avaya J10...

Страница 50: ...dure to configure an HTTP or HTTPS file server You can use the file server to download and store distribution packages and settings files for the phones Procedure 1 Install the HTTP or HTTPS server software according to the software vendor s instructions For HTTPS connections you must initially install a trust certificate through an HTTP server and then transfer to an HTTPS server Ensure that the ...

Страница 51: ...an configure the DHCP server to provide the following information to the device IP address Subnet mask IP address of the router IP address of the SNTP server IP address of DNS You can configure the DHCP server to Dynamically assign IP addresses to the Avaya J100 Series IP Phones Provide various configuration parameters to the Avaya J100 Series IP Phones by configuring SSON site specific option in ...

Страница 52: ...and the dotted decimal addresses The phone attempts to resolve a non ASCII encoded dotted decimal IP address by checking the contents of DHCP Option 6 At least one address in Option 6 must be a valid nonzero dotted decimal address otherwise the DNS address fails Option 12 Avaya J100 Series IP Phones identify themselves to the DHCP server by sending the host name in Sub Option 12 in DHCP DISCOVER a...

Страница 53: ...h a value of 6889 The value 6889 is an Avaya enterprise number All values are interpreted as strings of ASCII characters that are accepted with or without a null termination character Any invalid value is ignored and the corresponding parameter value is not set Cannot be used simultaneously with DHCP SSON Option 242 Option 51 Specifies the DHCP lease time If this option is not received the DHCPOFF...

Страница 54: ...lue of T2 rebinding timer is used Option 242 Specifies the site specific option SSON It is optional but cannot be used simultaneously with Option 43 If you do not configure this option ensure that one of the following parameters is configured appropriately elsewhere HTTPSRVR TLSSRVR DHCP vendor specific option You can set DHCP vendor specific parameters by using DHCP option 43 The supported codes ...

Страница 55: ...one will attempt to reach a DHCP server every 60 seconds When a DHCP server becomes available and a lease is renewed or new lease obtained the phone performs a duplicate address detection on the offered IP address If no conflicts are detected this IP address is assigned to the local network interface for use Parameter configuration through DHCP Avaya J100 Series IP Phones support the DHCP configur...

Страница 56: ...ite specific configuration parameters that you can define for the device Parameter Description ADMIN_PAS SWORD Specifies the security string used to access local procedures The string can contain alphanumeric characters The default is 27238 This parameter replaces PROCPSWD as it provides a more secure password syntax HTTPDIR Specifies the path to the configurations and data files in HTTP and HTTPS...

Страница 57: ...time in seconds for IP address reuse The default is 60 seconds SIP_CONTR OLLER_LIST Specifies the SIP proxy or registrar server IP or DNS addresses The list contains 0 to 255 characters The IP address must be in the dotted decimal name format separated by commas and without intervening spaces The default is null TLSDIR Specifies the path to the configurations and data files in HTTPS GET operations...

Страница 58: ... frames does not begin until an LLDP frame is received The first LLDP frame is transmitted within 2 seconds after the first LLDP frame is received After transmission begins an LLDPDU is transmitted every 30 seconds A delay of up to 30 seconds in phone initialization might occur if the file server address is delivered by LLDP and not by DHCP These phones do not transmit 802 1AB multicast LLDP packe...

Страница 59: ...for voice L2 Priority DSCP Value TIA LLDP MED Inventory Hardware Revision MODEL Full Model Name TIA LLDP MED Inventory Firmware Revision Firmware version TIA LLDP MED Inventory Software Revision Software version or filename TIA LLDP MED Inventory Serial Number Device serial number TIA LLDP MED Inventory Manufacturer Name Avaya TIA LLDP MED Inventory Model Name MODEL with the final Dxxx characters ...

Страница 60: ...ubstring voice in lower case upper case or mixed case ASCII characters anywhere in the VLAN name L2Q L2QVLAN L2QAUD DSCPAUD TIA LLDP MED Network Policy Voice TLV L2Q set to 2 off if T the Tagged Flag is set to 0 and to 1 on if T is set to 1 L2QVLAN Set to the VLAN ID in the TLV L2QAUD Set to the Layer 2 Priority value in the TLV DSCPAUD Set to the DSCP value in the TLV A check is made as to whethe...

Страница 61: ...IST will be set to the IP addresses in this TLV value Note This parameter cannot be used in an environment where both SIP phones and H 323 phones exist TLSSRVR and HTTPSRVR Proprietary File Server TLV L2Q Proprietary 802 1 Q Framing If the value of TLV 1 L2Q is set to 1 On If the value of TLV 2 L2Q is set to 2 Off If the value of TLV 3 L2Q is set to 0 Auto A check is made as to whether a reset is ...

Страница 62: ...eate a NAT binding and discover the corresponding public IP address and the port Through NAT the phone sends a STUN Binding Request from its private SIP signaling RTP or RTCP source IP address and port to the STUN server This creates a NAT binding NAT overwrites the private source IP address and port of the packet IP header with the bound public IP address and the port The STUN server replies with...

Страница 63: ...r port will default to 3478 The following characters are allowed 0 9 a z A Z dot For example SET STUN_SERVER_ADDRESS 192 168 161 54 or SET STUN_SERVER_ADDRESS domain com STUN_UDP_INITIAL_TIMEOUT_ MSEC 500 Determines the initial timeout in milliseconds to wait for a Response to a STUN Request sent over UDP The timeout value is internally doubled after each re transmission Valid values are positive ...

Страница 64: ... until the total number of requests has been sent Initial timeout in milliseconds to wait for a Response to a STUN Request sent over UDP for media is 500 msec The timeout value is internally doubled after each re transmission Valid values are 1 through 4 NAT_SIGNALING_KEEPALIVE_ ENABLED 1 Determines whether the telephone sends keep alives to refresh NAT bindings for the phone s private signaling I...

Страница 65: ... 1Q This standard describes in detail the 802 1Q protocol and how Ethernet frames get an additional four byte tag inserted at the beginning of the frame This additional VLAN tag describes the VLAN ID that a particular device belongs to and the priority of the VLAN tagged frame Voice and video traffic typically get a higher priority in the network as they are subject to degradation caused by networ...

Страница 66: ...rames This traffic can be received from the PC port or LAN port The filtering of the frames is done by the CPU itself In order to reduce unnecessary traffic to the CPU the administrator should configure only the necessary VLANs on the external switch port in particular voice VLAN and data VLAN Full VLAN separation mode This is the default mode In this mode the CPU port of the phone receives tagged...

Страница 67: ...t the VLAN binding in no VLAN separation mode This is because the internal phone switch does not filter the frames and the CPU of the phone is subjected to all the traffic going through the phone In full VLAN separation mode the internal phone switch filters any tagged VLAN frames with VLANs other than voice VLAN and data VLAN However you must configure only the necessary VLANs on the external swi...

Страница 68: ...2QVLAN does not match with the VLAN being assigned to the network access switch When the phone starts to connect it tries to contact the DHCP server with a VLAN ID L2QVLAN If the phone does not receive a DHCPOFFER with that particular VLAN ID then it eventually fails back The phone tries to contact the DHCP server again if L2Q is set to 0 and the VLAN tag is not set The VLANTEST parameter determin...

Страница 69: ...through Local admin procedure A name equal to value pair in DHCPACK message SET command in a settings file DHCP option 43 LLDP VLANTEST 60 Specifies the number of seconds that the phone waits prior to failing back to a different VLAN ID if no response is received from the DHCP server Valid values are 0 through 999 Value operation 0 The phone continues to attempt a DHCP REQUEST forever VLANTEST is ...

Страница 70: ...ines whether or not VLAN tags are stripped on Ethernet frames going out of the Computer PC port Value operation 0 Strip tags VLAN tags are stripped from Ethernet frames leaving the computer PC port of the phone 1 Does not strip tags VLAN tags are not stripped from Ethernet frames leaving the Computer PC port of the phone PHY2TAGS is configured through the settings file Table continues Servers VLAN...

Страница 71: ...ugh 4094 PHY2VLAN is configured through SET command in a settings file LLDP L2QAUD 6 Specifies the value of the VLAN priority portion of the VLAN tag when the phone generates tagged Ethernet frames from the internal CPU of the phone These values are inserted into the VLAN tag for audio frames RTP RTCP SRTP SRTCP All other frames except those specified by the L2QSIG parameter are set to priority 0 ...

Страница 72: ... within the protocol Depending on your network you need to know what ports or ranges are used in the operation of the phones Related links Received packets destination SIP phone on page 72 Received packets destination SIP phone Destination port Source port Use Protocol UDP or TCP The number used in the Source Port field of the packets that the HTTP client of the phone sends Any Packets that the HT...

Страница 73: ... the Source Port field of the SNTP query that the phone sends Any Received SNTP messages UDP 161 Any Received SNMP messages UDP Related links TCP and UDP ports on page 72 Transmitted packets source SIP phone Destination port Source port Use Protocol UDP or TCP 53 Any unused port number Transmitted DNS messages UDP 67 68 Transmitted DHCP messages UDP 80 unless explicitly specified otherwise Any unu...

Страница 74: ...t number reserved for CNA RTP tests plus or minus one as for PORTAUD above RTCP packets transmitted to the far end of the audio connection UDP RTCPMONPORT PORTAUD 1 if PORTAUD is even or PORTAUD 1 if PORTAUD is odd RTCP packets transmitted to an RTCP monitor UDP System specific Any unused port number Transmitted signaling protocol packets UDP IPv4 and IPv6 Avaya J100 Series IP Phones support IPv4 ...

Страница 75: ...ion and press Select 6 Scroll to Ethernet IPv4 and press Select 7 Scroll to Use DHCP and press Toggle to enable or disable DCHPv4 8 Press one of the following Save OK 9 Optional Press Cancel to exit the menu without saving the changes Configuring IPv4 from the web interface Before you begin Obtain the access code to Administration menu On the phone use Administration menu for the following Enable ...

Страница 76: ...n the dual environment install the DHCPv4 and DHCPv6 server software according to instructions provided by your vendor In the IPv6 only environment install the DHCPv6 server Procedure 1 Depending on the environment do one of the following In the dual environment specify the IP address of the file server using DHCPv4 In the IPv6 only environment specify the IP address of the file server using DHCPv...

Страница 77: ...38 9eb5 MCIPADD 2000 54 SIG SIP Next steps In the dual environment it is recommended to set DUAL_IPPREF to 6 to override the default value of 4 in the 46xxsettings txt file This parameter is used only in dual mode to apply Site Specific Option Number SSON parameters either from a DHCPv4 or a DHCPv6 server IPv4 and IPv6 April 2020 Installing and Administering Avaya J100 series IP Phones in an Open ...

Страница 78: ...the settings file on page 176 Configuring the phone using Administration menu The Administration menu can be accessed from the Main Menu of the phone For more information about accessing the Administration menu see Accessing the Admin menu after log in on page 79 The Administration menu contains the following sections IP Configuration Debug Network interfaces Group Get Updates Log Log out Ping Res...

Страница 79: ...t the time of initial installation Procedure 1 Press Main Menu soft key 2 On the Access code screen enter the admin menu password using the dialpad 3 Press Enter Accessing the Admin menu after log in Procedure 1 Navigate to Main Menu Administration 2 In the Access code field enter the administration password The default access code is 27238 3 Press Enter Accessing the Ethernet IPv4 settings Proced...

Страница 80: ...802 1Q Choose one of the following options Auto Automatic mode On Turns on the configuration Off Turns off the configuration VLAN ID Specifies the ID for VLAN The available format is dddd VLAN Test Specifies the time in seconds the phone waits for the DHCP server response The available format is ddd The following parameters are available in the Servers menu HTTP server Specifies the IP address of ...

Страница 81: ...the Settings file that is capable of receiving a phone report from the phone BRURI parameters can receive only phone report It has no effect on any other debugging setting Procedure 1 Press Main Menu Administration 2 In the Access code field enter the admin menu password 3 Press Enter 4 Select Debug The phone displays the following debug options Serial port mode Port mirroring Phone report SSH acc...

Страница 82: ... Arrow key or the Toggle soft key to change the Ethernet setting to one of the following Auto 10Mbps half 10Mbps full 100Mbps half 100Mbps full 7 Use the Right Arrow key or the Toggle soft key to change the PC Ethernet setting to one of the following Auto 10Mbps half 10Mbps full 100Mbps half 100Mbps full Disabled 8 Press Save Group identifier A group identifier is a number assigned to a particular...

Страница 83: ... code field enter the admin menu password 3 Press Enter 4 Select Group 5 Enter any Group value between 0 to 999 When you change the Group value the phone restarts after you exit the admin menu 6 Press Save Setting event logging Procedure 1 Press Main Menu Administration 2 In the Access code field enter the admin menu password 3 Press Enter 4 Select Log 5 Use the Right and Left Arrow keys to select...

Страница 84: ...he user for example for Feature Access Code FAC entry any one character within the brackets is a valid match for a dial plan string any one digit between the bounds within the brackets inclusive is a match the character following the can repeat 0 or more additional times for a valid match An individual valid dial plan is any combination of the above characters If there are multiple valid dial plan...

Страница 85: ...tgoing number PHNLAC A string representing the deskphone s local area code When set this parameter indicates the endpoint s local area code which along with the parameter LOCAL_DIAL_AREA_CODE allows users to dial local numbers with more flexibility Example SET PHNLAC 617 LOCAL_DIAL_AREA_CODE A flag indicating whether the user must dial the area code for calls within same area code regions When the...

Страница 86: ... or the phone login and password Configuring Wi Fi using phone UI About this task Use this procedure to configure a Wi Fi network by using phone UI Note that switching networks causes a reboot of the phone Procedure 1 Navigate to Main Menu Administration 2 In the Access code field enter the administration password The default access code is 27238 3 Press Enter 4 Select Network Interfaces 5 Use the...

Страница 87: ...ose one of the following SIP global settings SIP proxy server 6 Press Select or OK to change any of the following SIP global settings SIP Domain Changes the domain parameter of SIP Avaya Environment Specifies whether the available SIP Avaya environment is in effect The two modes to detect the available environment are as follows Auto Detects the Avaya environment automatically No Does not detect t...

Страница 88: ...eate new server properties User ID Field Specifies whether during logging in the User ID field will be displayed on the phone screen or not 7 Select SIP proxy server to change SIP proxy server settings Caution Do not configure proxy settings manually while a user is logged in to the phone The phone displays the IP address of the server that you selected 8 Press Select and use the Up and Down Arrow...

Страница 89: ...ic addressing Perform this procedure if you are using DHCP addressing and the DHCP option number is changed from the default number Accessing the View menu About this task Use this procedure to view the parameters associated with the administration procedures Procedure 1 Navigate to Main Menu Admin 2 In the Access code field enter the Administration menu password and press Enter 3 Scroll to View a...

Страница 90: ... gateway HTTPS server The list of IP or DNS addresses of TLS servers for HTTPS file download settings file or language files during startup TLSSRVR HTTPS port The port used for HTTPS file downloads from non Avaya servers TLSPORT HTTPS dir The path name to prepend to all file names used in HTTPS GET operations during startup TLSDIR HTTP server The list of IP or DNS addresses of TLS servers for HTTP...

Страница 91: ...UN server menu contains the following information Field name Description Status The current status of the STUN server The possible statuses are Active displayed in the following cases The STUN server is configured as an IP address The STUN server is configured as a Fully Qualified Domain Name FQDN and it can be resolved through the DNS server Failed displayed when the STUN server is configured but...

Страница 92: ...T parameter If you use the settings file to configure 802 1x make sure to align this change with layer 2 switch and the RADIUS server You can perform this step in a staging environment before deploying the phones for production use Warning Improper configuration of this feature can result in site wide outage of IP phones Procedure 1 Press Main Menu Administration 2 In the Access code field enter t...

Страница 93: ...e the phone firmware to a new version Procedure 1 Press Main Menu Administration 2 In the Access code field enter the Administration menu password 3 Press Enter 4 Scroll to Get updates and press Select The phone displays the Update may require a phone reboot notification 5 To apply the new settings or upgrade the phone to a new firmware version press Update If the file server contains the new sett...

Страница 94: ... mapped to d e f For example if the phone MAC address is A0 09 ED 05 80 51 the key sequence is Mute 200933058051 This is applicable to the phones in an Open SIP environment only Note Avaya J100 Series IP Phones parameters stored for a particular user are not reflected in other phones for example it is not reflected in 9600 Series IP Deskphones even if the SIP user is the same Configuring the phone...

Страница 95: ... Note On configuring some of the parameters you are required to reboot the phone after you log out of the web interface These parameters are marked with an asterisk On configuring some of the parameters you are required to reboot the phone immediately These parameters are marked with two asterisks Enabling access to web interface of the phone Administrators can enable access to the web interface o...

Страница 96: ...Press Enter 5 Scroll to Web Server and press Select 6 Scroll to Web on HTTP and press Toggle to Yes 7 Press one of the following Save OK Web interface access through the settings file Use the 46xxsettings txt file to set the following parameter to enable or disable access to the web interface Parameter Default value Description ENABLE_WEBSERVER 0 Specifies whether the HTTP or HTTPS web server is e...

Страница 97: ...log in for the first time you must change the default password and re login with the new password Procedure 1 In your browser enter the IP address of the phone and press Enter The login page displays 2 Enter the following In the Username field The user name is always admin In the Password field The default password is 27238 for the first time log in for subsequent login enter the password you set ...

Страница 98: ...llowed special characters are tilde exclamation mark at pound dollar percent carat ampersand asterisk underscore _ minus plus equal back quote pipe back slash parenthesis braces brackets colon semicolon quote single quote lesser than greater than comma period question mark forward slash Note The new web admin password rule is available for the phone software version 4 0 5 and later You can continu...

Страница 99: ... a In the Current Password field enter your current password b In the New Password field enter your new password c In the Confirm Password field re enter your new password d Click Save Viewing the status of the phone configuration About this task In the web interface of the phone the Status tab displays all the configurations of the phone You can see the latest values of the configurations on the ...

Страница 100: ...the group value set in the phone MAC Address Specifies the MAC address of the phone Serial Number Specifies the serial number of the phone Product ID Specifies the product ID of the phone Device Type Specifies the device type Example Avaya SIP or Open SIP Server Mode Specifies the server mode set in the phone Last settings update Specifies the date and the time when the settings or the firmware we...

Страница 101: ... PNP Status Specifies the PNP status Configuration Server Address HTTPS Server Specifies the address of the HTTPS server HTTP Server Specifies the address of the HTTP server DNS Server Specifies the address DNS server Backup Restore Server for User data Specifies the address of the Backup Restore server SIP Account Registration Status Specifies whether the SIP account is registered or not SIP User...

Страница 102: ...P Port Specifies the port on which Webserver can be accessed on HTTP HTTPS Port Specifies the port on which Webserver can be accessed on HTTPS Configuring network settings About this task When you click on any configuration field the screen displays the details of that field in the Parameter Help section Procedure 1 Log in to the web interface as an administrator 2 In the navigation pane click Net...

Страница 103: ...lue is IP addresses in dotted decimal format separated by commas without any intervening spaces The default value is empty Note You can add up to 16 DNS servers DNS Domain Specifies the domain name of the DNS server Valid value must be in the DNS name format The default value is empty ICMP Destination Unreachable Message Control Specifies the type of the ICMP destination unreachable messages The o...

Страница 104: ...erval Valid value is an integer from 5 to 60 The default option is 10 seconds Web Server Web Server On HTTP Specifies whether HTTP access to the web interface is enabled or disabled The options are Yes default No HTTP Listen Port Specifies the port number of the web server when the web interface is accessed using HTTP The valid value is an integer from 80 to 65535 The default port number is 80 HTT...

Страница 105: ...ax transmissions Specifies the number of times the phone will transmit a STUN Request until a Response is received after which the Request will be treated as failed Valid values are positive integers from 1 to 7 The default value is 7 UDP max transmissions for media Specifies the number of times the phone transmits a STUN Request to get NAT bindings for the phone s RTP or RTCP IP address and ports...

Страница 106: ...nfiguration field the screen displays the details of that field in the Parameter Help section Procedure 1 Log in to the web interface as an administrator 2 In the navigation pane click Ethernet 3 Configure the following areas IP Configuration IPv4 Configuration IPv6 Configuration 802 1X Supplicant Operating Mode VLAN QoS LLDP Ethernet Interface 4 Click one of the following Save To save the configu...

Страница 107: ...o assign the IPv4 address manually to your phone Note To assign the IP address manually you must also configure the IP Address Subnet Mask and Gateway IP Address fields manually Continue to use DHCP information after lease expiry Specifies whether the DHCP information can be used after the lease expires The options are Yes default To use the assigned IP address after the DHCP lease expires No To s...

Страница 108: ...he IPv4 address manually to your phone Continue to use DHCPv6 information after lease expiry Specifies whether the DHCPv6 will comply with the IETF RFC 8415 standard and immediately stop using an IPv6 address if the address valid lifetime expires The options are Yes default No IPv6 Address Specifies the IPv6 address of the phone Value format eight groups of four hexadecimal digits The default valu...

Страница 109: ... 1X pass through operating mode Pass through refers to the forwarding of EAPOL frames between the phone s Ethernet line interface and the secondary PC Ethernet interface The options are Without proxy logoff default With proxy logoff Disabled Authentication Method Specifies the authentication method to be used by 802 1X The options are MD5 default TLS VLAN VLAN Specifies whether the VLAN tagging is...

Страница 110: ... the computer port The options are Do not remove Remove default QoS Audio Priority Layer 2 Specifies the Layer 2 priority value for audio RTP and RTCP streams The valid value is an integer from 0 to 7 The default value is 6 Signaling Priority Layer 2 Specifies the Layer 2 priority value for signaling protocol messages The valid value is an integer from 0 to 7 The default value is 6 Audio DiffServ ...

Страница 111: ...The options are Disable Auto negotiate default 10Mbps half duplex 10Mbps full duplex 100Mbps half duplex 100Mbps full duplex PC Ethernet auto MDIX Specifies the status of the auto MDIX on PHY2 The options are Enable default Disable Configuring Wi Fi settings About this task When you click on any configuration field the screen displays the details of that field in the Parameter Help section Procedu...

Страница 112: ...Specifies the country code to define the Wi Fi radio parameters permitted by the local regulatory domain Value format two character country code The default value is US Use of 802 11d Configures the 802 11d specifications automatically to the local regulatory domain for the WLAN network The options are Disable default Enable WLAN Active SSID Displays active SSID when Wi Fi is active This is an int...

Страница 113: ...tication failures The options are 0 1 2 3 default 4 IP Configuration Use DHCP Specifies whether DHCP is used in the Wi Fi network The options are Yes default No IP Address Specifies the IP address of the phone The valid value is the IP address in the dotted decimal name format The maximum number of characters is 15 The default value is 0 0 0 0 Subnet Mask Specifies the Wi Fi network mask address T...

Страница 114: ...s in the Wi Fi network The valid value is up to 26 alphanumeric characters that can be the following Blank 0 9 A F The value must include 10 hexadecimal digits for 64 bit keys and 26 hexadecimal digits for 128 bit keys The default value is empty WEP Key 2 Specifies the WEP key values for the Wi Fi network The valid value is up to 26 alphanumeric characters that can be the following Blank 0 9 A F T...

Страница 115: ...gits for 128 bit keys The default value is empty WPA2 Enterprise 802 1x EAP Authentication Method Specifies the type of EAP authentication method The options are PEAP default TLS EAP Phase 2 Authentication Method Specifies the type of EAP Phase 2 authentication method The options are None default MSCHAPV2 Authentication Identity Specifies the authentication identity The valid value is a string of ...

Страница 116: ...Specifies the Layer 2 priority value for signaling protocol messages The options are from 0 to 7 The default value is 3 Audio DiffServ Layer 3 Specifies the layer 3 Differentiated Services DiffServ code point for audio frames generated by the phone The valid value is an integer from 0 to 63 The default value is 46 Signaling DiffServ Layer 3 Specifies the layer 3 Differentiated Services DiffServ co...

Страница 117: ...nt Registration Status Displays the SIP account status The field is automatically populated The status can be the following Not Configured Not Registered Registered Display Name Specifies Caller ID displayed for the remote party instead of a phone number or an extension number Valid value is a text string of non ASCI symbols Table continues Configuring the phone using the web interface April 2020 ...

Страница 118: ...ase characters Numbers from 0 to 9 Spaces Special characters The allowed characters are the following _ Authentication Password Specifies the authentication password You can also type the password in this field if authentication is enabled on the SIP server Note The password can contain maximum 31 ASCII characters The default value is empty XSI XSI State Specifies the status of XSI The values are ...

Страница 119: ...tion method is used Busy Lamp Field BLF BLF list URI Specifies a unique name for the list of BLF users to monitor on the phone The valid value is a string of up to 255 ASCII characters without any intervening spaces which can be entered in either of the following formats sip list name domain list name The default value is empty Note Restart the phone to apply the changes to this settings Allow Use...

Страница 120: ...ls alphagreensm01 avaya com 5061 transport tls Note To use TLS signaling set the ENFORCE_SIPS_URI parameter to 0 SIP Proxy Server Automatic Specifies the SIP proxy server settings as received from the 46xxsettings txt file Register to Proxy Server Specifies whether the phone registers simultaneously to a proxy server The options are Simultaneous default Alternate Number of Line Appearances Specifi...

Страница 121: ...ference This parameter is used by SIP signaling only on a dual mode phone phone with both IPv4 and IPv6 addresses configured to select the preferred SIP controller IP addresses The default value is IPv4 Media IP Preference Specifies the preference of SDP media group lines and the SDP answer offer format when phone is in dual mode The default value is IPv4 Codecs and DTMF OPUS Specifies whether the...

Страница 122: ...r is used when the media request is sent to the far end in an INVITE or 200 OK when INVITE with no Session Description Protocol SDP is received The valid value is an integer from 96 to 127 The default value is 116 G 726 Payload Specifies the RTP payload type to be used for the G 726 codec The valid value is an integer from 96 to 127 The default value is 110 DTMF Payload Specifies the RTP payload t...

Страница 123: ... 500 milliseconds SIP Timer T2 Specifies the maximum retransmit interval in milliseconds for non INVITE requests and INVITE responses The valid value is an integer from 2 000 to 40 000 The default value is 4 000 milliseconds SIP Timer T4 Specifies the maximum duration in milliseconds for which a message remains in the network The valid value is an integer from 2 500 to 60 000 The default value is ...

Страница 124: ...us delay time The valid value is an integer from 2 to 3600 The default value is 2 seconds Remote Data Source maximum retry time Specifies the maximum delay interval in seconds after which the phone stops to contact the PPM server The valid value is an integer from 2 to 3 600 The default value is 600 seconds Remote Data Source initial retry attempts Specifies the number of attempts the PPM adaptor ...

Страница 125: ...he contact header published by phone during registration The options are Disable default Enable Privacy header in Incoming message Specifies whether AOR received in Request URI of an incoming call must be private in the contact header published by the phone during registration The options are Display CallerID information default Display Restricted Configuring Settings About this task In the web in...

Страница 126: ...s Enhanced Local Dialing Rules Admin MLPP Guest Login Save Extension Bluetooth CCMS Brightness USB available only in Avaya J159 IP Phone Downloadable Directory available in 3CX and Asterisk server modes 4 Click one of the following Save To save the configuration changes Reset to Default To revert to the default values Related links Call center agent and supervisor on page 208 Call disposition code...

Страница 127: ...ile name from 0 to 32 characters for example Korean xml The default value is empty Feature Access Call Forward Specifies the status of the Call Forwarding feature The options are Off default Unconditional Busy Unconditional and Busy No answer Unconditional and No answer Busy and No answer Unconditional No answer and Busy Number of Ring cycle before Call Forward Specifies the number of ring cycles ...

Страница 128: ...conds after which the phone plays the hold reminder tone The valid value is an integer from 0 to 999 The default value is 0 seconds Conference continues on host hangup Specifies whether a conference call continues after the host hangs up The options are Yes No default Presence Specifies the status of the Presence feature The options are Do Not Allow Allow default Prioritize own incoming call Speci...

Страница 129: ... park shortcut action is available only in the Broadworks environment Shortcut action Contact Specifies the shortcut action performed by activating the Contact line during an active call or in case of Call Park during an active or a held call The options are Call to Contact destination default Transfer to Contact destination Blind transfer to Contact destination Conference to Contact destination P...

Страница 130: ...ptions The options are Disabled Default 486 method By selecting this value you enable the Call decline policy for the user 486 method indicates that the call ringing location is not available to take the call However the ringing continues in other locations 603 method By selecting this value you enable the Call decline policy for the user 603 method indicates that no location is available to take ...

Страница 131: ...C DTMF Provide the CALL_PARK_DYNAMIC_FAC digits into the active call The default value is Blind transfer Call Paging Groups Specifies a comma separated list of paging groups a user is allowed to call PagingGroupLabel PagingGroupAddress PagingGroupLabel is a string describing the PagingGroupAddress PagingGroupAddress is the address or number of the PagingGroupLabel PagingGroupLabel can be of 32 uni...

Страница 132: ...a higher priority call or reset to select the first line if the phone is idle Enable keep the current line selection The default value is null Phone screen mode Specifies the default layout of the main phone screen Also specifies if the user can change the layout or not This option is available only in Open SIP environment The options are Full user adjustable Half user adjustable Half locked Full ...

Страница 133: ...ple Code description 1 coffee break DND Do Not Disturb Disposition codes You can enter a list of disposition codes which the agent can select when they categorise a call Example Call center ID Code Description 1 Follow up required sales 2 New customer Disposition code does not support special characters Supervisors You can add supervisors to the call centers whom the agents can select when they ha...

Страница 134: ... to an extension The default value is Null Call Page Group Specifies that a Call Page Group FAC specifies the feature access code that phone will prepend to a user selected Paging Group call If the Call Page Group FAC is not defined then a user selected Paging Group address will be dialed directly The default value is Null Call UnPark Specifies that a Call UnPark FAC can be used to retrieve a park...

Страница 135: ...on can be modified by the user The options are Do Not Allow to Modify Allow to Modify default Call Log Call Log Specifies whether to enable or disable the Call Log application on the phone The options are Do Not Allow Allow default Redial Softkey Specifies whether the Redial soft key is available The options are Do Not Allow Allow default Redial in Phone Menu Specifies whether phone redials the la...

Страница 136: ...is parameter is set to forced then the Redial Softkey Options parameter will be ignored and the option to pick effect of redial button disappears from Phone UI user menu The options are Last number redial Default Redial list Last number redialed Forced Redial list Forced Contacts Local Contacts Specifies whether to enable or disable the Contacts application on the phone The options are Do Not Allo...

Страница 137: ...address or a fully qualified domain name FQDN of the LDAP directory server The valid value is an IPv4 or IPv6 address in the dotted decimal format or a FQDN Server Port Specifies the port number for the LDAP directory server Valid values are positive integers from 1 to 65535 The default value is 389 Search Base Specifies LDAP search base parameters Valid value is a string of parameter settings sep...

Страница 138: ...ttributes separated by commas The default value is cn Number Attributes Specifies LDAP fields that contain a callable number The first number in the sequence becomes the primary number The valid value is a string of LDAP search attributes which contain a callable number separated by commas For example telephoneNumber mobile DoD SIP URI The attributes may vary from one LDAP server to another Alerti...

Страница 139: ... Not Allow default Allow Phone Lock Idle Time Specifies the idle time in minutes after which the phone is locked The valid value is an integer from 0 to 10080 The default value is 0 minutes Count of PIN password attempts Specifies the number of failed attempts that you can permit to unlock the phone After the user exceeds the permitted limit the user is blocked from attempting again for a specifie...

Страница 140: ...Recents 4 Voicemail Value format numbers from 0 to 4 and a comma The default value is 0 1 2 Branding Volume Specifies the volume level at which the Avaya audio brand is played The options are 12db below nominal 9db below nominal 6db below nominal 3db below nominal Nominal default 3db above nominal 6db above nominal 9db above nominal Phone Mute Alert Specifies whether the Mute Alert feature is bloc...

Страница 141: ... Contact header The options are Do not ignore Default Ignore Home Idle Timeout Specifies that the phone activates the home view if it remains idle for the specified period of time in minutes The options are Minimum value is 0 the feature is disabled Maximum value is 30 Default value is 10 minutes Application Header Appearance Context Specifies whether appearance context should be displayed on appl...

Страница 142: ...level of side tone in the handset The options are Normal level default Three levels softer than Normal Off One level softer than Normal Two levels softer than Normal Four levels softer than Normal Five levels softer than Normal Six levels softer than Normal One level louder than Normal Two levels louder than Normal Ringtone Style Specifies the style of the classic ring tone The options are North A...

Страница 143: ... the time in seconds during which the phone waits for a digit to be dialed after going off hook and before generating a warning tone The valid value is an integer from 0 to 60 The default value is 20 seconds Inter digit Wait Timer Specifies the time in seconds during which phone waits after a digit is dialed before sending a SIP INVITE The valid value is an integer from 0 to 10 The default value i...

Страница 144: ...ification of an incoming priority call Alternate Number 1 Displays a list of ringtones for you to select a default ringtone for notification of an incoming call from the first alternate number Available only in a BroadSoft environment Alternate Number 2 Displays a list of ringtones for you to select a default ringtone for notification of an incoming call from the second alternate number Available ...

Страница 145: ...ingtone Menu Item Specifies whether the priority alert ringtone menu item is displayed in the phone user menu The options are Show Default Hide Alternate Number 1 Ringtone Menu Item Specifies whether the alternate number 1 ringtone menu item is displayed in the phone user menu The options are Show Default Hide Alternate Number 2 Ringtone Menu Item Specifies whether the alternate number 2 ringtone ...

Страница 146: ...1 Internal Extension Number Length Specifies the length of an internal extension number The valid value is an integer from 3 to 13 The default value is 5 National Telephone Number Length Specifies the length of a national phone number The valid value is an integer from 5 to 15 The default value is 10 Outside Line Access Code Specifies the number for making an outside call i e a local call in a pub...

Страница 147: ... Enable default Disable MLPP Enable MLPP Specifies whether the MLPP feature is enabled The options are Disable default Enable Maximum Precedence Level Specifies the maximal allowed precedence level for the user The options are from 1 to 5 The default value is 1 MLPP Network Domain Specifies the MLPP Network Domain The valid values are empty uc and dsn The default value is empty MLPP Precedence Dom...

Страница 148: ... or a visiting user The valid value is an integer from 1 to 15 The default value is 5 minutes Save Extension Show Last Extension Specifies whether the extension is displayed after logging out The options are Disable default Enable Bluetooth Bluetooth Enable Specifies whether Bluetooth can be enabled in the phone menu The options are Disable Enable default CCMS Media Preservation Specifies whether ...

Страница 149: ...ton module If no button modules are attached to the phone this field is disabled The options are from 1 to 5 The default value is 4 Button Module 3 Display Brightness Adjusts the display brightness of the third attached button module If no button modules are attached to the phone this field is disabled The options are from 1 to 5 The default value is 4 Downloadable Directory Downloadable Directory...

Страница 150: ...dddmmmht or Dmmmht where o represents a one character ordinal adjective For example 1 for first 2 for second 3 for third 4 for fourth or L for last D represents 1 or 2 ASCII digits or characters representing the date of the month ddd represents three characters containing the English abbreviation for the day of the week For example Sun for Sunday Mon for Monday etc mmm represents a three character...

Страница 151: ... an NTP server If an NTP server is not configured or cannot be accessed a SIP server is used If the phone operates in CCMS mode in IP Office environment and connects to the SIP server to get date and time and displays in correct date and time values the SIP server may have an incorrect or inaccurate date and time configuration Configuring management settings About this task When you click on any c...

Страница 152: ... file server The valid value is the IP address in the dotted decimal name format DNS name format or colon hex The default value is 0 0 0 0 HTTP Server Directory Path Specifies the path to the configurations and data files in HTTP and HTTPS GET operations during device bootup This path is relative to the root of the HTTPS file server to the directory in which the device configuration and date files...

Страница 153: ...figured path then such macro is replaced with its actual value The valid value is a string of up to 127 ASCII characters without spaces This field is empty by default HTTPS Port Specifies the HTTPS port address The valid value is an integer from 0 to 65535 The default value is 443 Authentication Credentials to Provisioning Server User Name Specifies the username for the HTTP Provisioning Server au...

Страница 154: ... file to take effect Export Configuration File Enables the user to export a configuration file To export the configuration file click Export Firmware Software Version Displays the version of the SIP software This field is empty by default Backup Software Version Displays the backup software version This field is empty by default Firmware Upgrade You can import the firmware upgrade file from a loca...

Страница 155: ...erver directory restarts or upgrades to a new firmware version Changing the password of the phone Administrator menu About this task You can change the administrator password for the Administration menu on the phone The administration password must be between 6 to 31 alphanumeric characters You can use special characters such as tilde exclamation mark at pound dollar percent carat ampersand asteri...

Страница 156: ...Click one of the following Save To save the configuration changes Reset to Default To revert to the default values Debugging field descriptions Name Description Log Logging Specifies the logging status The options are Off default On Syslog Server Specifies the IP or the DNS address of the Syslog server The valid value is a string of up to 255 ASCII characters The default value is empty Table conti...

Страница 157: ...tring The valid value is a string of up to 32 ASCII characters The default value is empty SNMP Address Specifies the IP addresses for SNMP queries The valid value is a string of up to 255 ASCII characters without any intervening spaces The default value is empty RTCP Monitoring RTCP Monitor Address Specifies the IP or DNS address of the RTCP monitor The valid value is a string of up to 255 ASCII c...

Страница 158: ...ne Report Phone Report Server Address Specifies the file server address to send the phone report Click on Generate Phone Report The valid value is a string of up to 255 ASCII characters Note The phone report also provides details such as product ID default server type and DES support information SSH SSH Allowed Specifies whether Secure Shell SSH is supported The options are Enable Disable default ...

Страница 159: ... Monitor Agent Specifies the status of the SLA Monitor Agent The field displays the value as set in the 46xxsettings txt file SLA Monitor Server Address Specifies the IP address of the SLA Monitor server Valid value is in the dotted decimal name format The default value is 0 0 0 0 0 Packet Capture sniffing Specifies whether the SLA Monitor agent supports packet capture The options are Disable defa...

Страница 160: ...ection Procedure 1 Log in to the web interface as an administrator 2 In the navigation pane click Certificates 3 Configure the following areas Certificates Online Certificates Status Protocol OCSP SCEP PKCS12 Web Server 4 Click one of the following Save To save the configuration changes Reset to Default To revert to the default values Certificates field descriptions Name Description Certificates A...

Страница 161: ...ficate re check hours Specifies the time interval in hours for rechecking the expiration and revocation status of the certificates used to establish any existing TLS connections The valid value is an integer from 0 to 32767 The default value is 24 hours Warning on number of days before Certificate expiration Specifies the number of days before the expiration of a certificate that a warning must fi...

Страница 162: ...CSP Address Preferred Specifies the preferred OCSP responder URI The options are Use OCSP address configured first and then OCSP field of AIA extension of the certificate being checked default Use OCSP field of AIA extension of the certificate being checked first and then OCSP address configured OCSP Trusted Certificates Specifies the trusted OCSP certificates to be downloaded It also acts as a se...

Страница 163: ...ional Unit Organization Location State and Country The valid value is a string of up to 255 ASCII characters without any intervening spaces The default value is empty CA Identifier Specifies the Certificate Authority Identifier Certificate Authority servers may require a specific CA Identifier string to accept GetCA requests If the device works with such a Certificate Authority the CA identifier s...

Страница 164: ...tity Certificate Specifies the trust certificates used as trust points for TLS connections Upload Identity Certificate Displays available trust certificates for the phone You can also browse and upload the certificates from the local PC by clicking Browse Import Web Server Available Webserver Certificate Specifies the trust certificates used as trust points for TLS connections The valid value must...

Страница 165: ...ng Background and Screen Saver of the Phone About this task You can configure the background and screen saver of the phone using the web interface for all the models of Avaya J100 Series IP Phones except Avaya J129 IP Phone Note When you click on any configuration field the screen displays the details of that field in the Parameter Help section Procedure 1 Log in to the web interface 2 In the navi...

Страница 166: ... intervening spaces The default value is empty Screen Saver Screen Saver Image Selectable by User Specifies whether the user can select the screen saver image The options are Enable default Disable Selected Screen Saver Image Specifies the file name of the selected screen saver image The file name must be from the list of screen saver images see Screen Saver Image List below The valid value is a s...

Страница 167: ...isable default Exchange User Domain Specifies the user domain for the Microsoft Exchange Server The valid value is a string of up to 255 characters The default value is empty Exchange Email Domain Specifies the email domain for the Microsoft Exchange Server The valid value is a string of up to 255 characters The default value is empty Exchange Server List Specifies the list of Microsoft Exchange S...

Страница 168: ...Multicast Paging tab configure the following fields Multicast Paging State Multicast Paging Codec 4 Configure the incoming and outgoing paging groups in the following sections Multicast Paging Groups To Listen Multicast Paging Groups To Send 5 Click one of the following Save To save the changes Reset to Default To revert to the default values Related links Multicast Paging on page 233 Multicast Pa...

Страница 169: ...PS_TO_LISTEN value IP the multicast IP address of the group Port the IP port of the Multicast Paging group The valid value is an even integer from 1024 to 65534 Priority the group priority Label the group label which the phone displays when the incoming page is played Multicast Paging Groups To Send If the Multicast Paging feature is enabled you can add edit or delete outgoing multicast page group...

Страница 170: ...owing Keys BM 1 25 48 BM 2 49 72 BM 3 73 96 4 For any key of the selected tab enter the required value in the following fields Type Name Attribute 1 Attribute 2 Label 5 To clear the key configuration click the Delete icon on the right If your browser displays the Confirm Delete Key notification do not select the Prevent this page from creating additional dialogs check box Selecting it disables del...

Страница 171: ...3 73 96 73 to 96 keys of the third attached button module Type Contains the types of key configuration The values are Feature Application Line Autodial Contact BLF In Asterisk and 3CX environments if a value for the BLF type is not set you can add edit and delete it Name Displays the values corresponding to the selected type Attribute 1 The field is available when the selected type and name of the...

Страница 172: ...he softkey values and revert to the default values The softkeys configured using the 46xxsettings txt file are ignored if you configure the sofkeys using the web interface Deleting Softkey About this task You can remove or delete the softkey Before you begin Ensure that there is at least one softkey configured on the phone to delete it Procedure 1 Log in to the web interface 2 In the navigation pa...

Страница 173: ...modules you can enter up to 8 characters Configuring Shared Lines About this task Use this procedure to configure Shared Lines and chose between Shared Call Appearance SCA and Bridged Lines Appearance BLA modes Procedure 1 Log in to the web interface as an administrator 2 In the navigation pane click Shared Line Configuration 3 In the Shared Line Configuration tab configure the following fields Sh...

Страница 174: ... menu You can configure the phone to allow users to access a fully configurable Shared Lines menu in settings a read only menu or no menu This setting is disabled in BLA mode Show Call for for Primary You can enable or disable the displaying of Call for message on a Primary line for an incoming call SCA Line Seize Duration Select a Line Seize duration time in seconds Individual Shared Line configu...

Страница 175: ...earance mode Restarting your phone through web interface Procedure 1 Log in to the web interface as an administrator 2 In the navigation pane click Restart 3 In the confirmation window Phone will restart if the phone is in idle state Do you want to continue click OK Resetting the phone to Default Procedure 1 Log in to the web interface as an administrator 2 In the navigation pane click Reset to De...

Страница 176: ...otes ACSII 34 can be used Note The unsupported symbols for setting the parameters in the 46xxsettings txt file are the following the left double quotation mark ASCI 8220 and the right double quotation mark ASCII 8221 Contents of the settings file The settings file can include any of the six types of statements one per line Tags which are lines that begin with a single character followed by a singl...

Страница 177: ...nged from the default settings If the file cannot be obtained the phone continues processing the upgrade script file Also if the settings file is successfully obtained but this does not change any settings the phone continues to use HTTP The settings file is under your control and is where you can identify non default option settings application specific parameters etc You can download a template ...

Страница 178: ... the users of a particular phone model do not apply to other phone models even if the corresponding SIP user is the same Note This procedure applies to Avaya Aura environment only In IP Office the settings file is autogenerated and cannot be modified Procedure 1 On the file server go to the directory of the Settings file 2 Open the Settings file in a text editor 3 Set the values of the parameters ...

Страница 179: ... the Settings file and apply the configuration settings Configuring the phone using the settings file April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 179 Comments on this document infodev avaya com ...

Страница 180: ...your call history Recents on page 187 Feature name Description Reference Active call shortcut keys To use Busy Lamp Fields Autodial or Contacts keys as shortcuts to perform a specific action during an active or a held call Active call shortcut keys on page 193 Anywhere and Mobility To make and receive calls using any phone from any location Anywhere and Mobility on page 195 BroadWorks Directory To...

Страница 181: ...ser s hearing Long term acoustic protection on page 225 Multicast Paging To send a multicast page to a group of phones Multicast Paging on page 233 Pre configuration of keys To configure a set of phone keys for accessing features applications or line appearances Pre configuration of keys on page 239 Prioritization of codecs To set priority of use for all codecs Prioritization of codecs on page 236...

Страница 182: ...change Calendar is active appointments are displayed in the order of their start times and are removed after the meeting time expires Calendar information is updated whenever the user log in to the phone Calendar configuration Use 46xxsettings txt file to set the following parameters Parameter name Default Value Description EXCHANGE_SERVER_LIST Null Specifies a list of one or more Exchange server ...

Страница 183: ... Value operation 0 Use HTTP 1 Use HTTPS ENABLE_EXCHANGE_REMIND ER 0 Specifies whether or not exchange reminders will be displayed Value operation 0 Not displayed 1 Displayed EXCHANGE_SNOOZE_TIME 5 Specifies the number of minutes in which a reminder must be displayed again after it is temporarily dismissed Valid values are 0 through 60 Table continues Application configuration April 2020 Installing...

Страница 184: ...The value can contain 0 to 255 characters EXCHANGE_NOTIFY_SUBSCRI PTION_PERIOD 180 Specifies the number of seconds between re syncs with the Exchange server Valid values are 0 through 3600 EXCHANGE_REMINDER_TIME 5 Specifies the number of minutes before an appointment at which a reminder will be displayed Valid values are 0 through 60 EXCHANGE_REMINDER_TONE 1 Specifies whether or not a tone will be...

Страница 185: ... the Calendar synchronizes with the Microsoft Exchange Value operation 0 To disable synchronization 1 To enable synchronization Contacts list With the enabled Contacts list feature the end user can view add and edit the list of numbers and make calls by selecting a contact name or a number The user can also create a local Contacts group with the numbers added to the Contacts list search an availab...

Страница 186: ...S Specifies if the list of contacts and the function of the contacts application can be modified on the phone Value Operation 0 No 1 Yes USER_STORE_URI Specifies the URI path of HTTP HTPPS server for storing user data Configuring Groups list by using the web interface Procedure 1 Log in to the web interface as an administrator 2 In the navigation pane click Settings 3 In the Group Number field spe...

Страница 187: ...Call occurrence time Call duration Avaya J100 Series IP Phones store the call log in a file that is saved on the phone J100 series phone software version 4 0 3 and later always encrypts of the call log file If you downgrade the software of your phone to a version earlier than 4 0 3 you will lose the call log details Recents configuration Use 46xxsettings txt file to set the following parameter App...

Страница 188: ...ll Avaya J100 Series IP Phones have eighteen ringtones You can add additional ringtones by setting the parameter RINGTONES in the 46xxsettings txt file In an open SIP environment you can define whether the user can personalize the ringtone You can manage the user experience with the phone In a 3Cx environment that supports the central administration of default ringtones you can configure the defau...

Страница 189: ...on a BLF The operation values range between 1 to 18 RINGTONE_DEFAULT_BLF_INC OMING_CALL 1 Specifies the index of the default ringtone to be used when a notification is received of an incoming call on a BLF The operation values range between 1 to 18 RINGTONE_DEFAULT_CALL_F WD_RING 1 Specifies the index of the default ringtone to be used when an incoming call has been forwarded from another phone Th...

Страница 190: ...atching the call queue name as configured in the 3CX server SelectedRingtoneID is numerical index of one of the ringtones known to the phone The operation value of the SelectedRingtoneID is between 1 to 18 When the 3CX server is not configured for distinct ringtones per queue the only supported QueueID is queue Supported only in 3CX environment RINGTONE_DEFAULT_RING_R EMINDER 18 Specifies the inde...

Страница 191: ...enus are displayed PROVIDE_BLF_CALL_PARK_RI NGTONE 1 Specifies if the user menus related to the ringtones are displayed on the phone user interface and the web interface Value operation 0 The user menus are not displayed 1 The user menus are displayed PROVIDE_BLF_INCOMING_CAL L_RINGTONE 1 Specifies if the user menus related to the ringtones are displayed on the phone user interface and the web int...

Страница 192: ... menus are displayed PROVIDE_PRIORITY_ALERT_RI NGTONE 1 Specifies if the user menus related to the ringtones are displayed on the phone user interface and the web interface Value operation 0 The user menus are not displayed 1 The user menus are displayed PROVIDE_RING_REMINDER_RI NGTONE 1 Specifies if the user menus related to the ringtones are displayed on the phone user interface and the web inte...

Страница 193: ...environment The Active call shortcut keys feature can be configured in either of the following ways by setting the corresponding parameters in the 46xxsettings txt file by assigning shortcut actions to the required keys in the web interface Related links Settings field descriptions on page 127 Active call shortcut keys configuration Use the 46xxsettings txt file to set the following parameters for...

Страница 194: ...l features with the help of DTMF Using soft keys allows users to avoid remembering and entering digital codes to activate in call features You can configure this feature through the web Interface or in the 46xxsettings txt file You can configure up to 10 soft keys for in call features Note IP Office in CCMS mode does not support this feature Configuration of DTMF soft keys in the 46xxsettings txt ...

Страница 195: ...abel Record Type value can only be DTMF The following symbols are allowed for action 0 9 and Any UNICODE symbols are allowed for labels except the following Use the ADD command to configure up to 10 softkeys in the 46xxsettings txt file If you use several SET commands the last one overrides the previous ones Anywhere and Mobility With the Broadworks Anywhere feature the user can make and receive c...

Страница 196: ... from the phone remotely The phone auto answers the call from the soft client and initiates the outgoing call If the user initiates a second call from the phone by using a soft client then the phone puts the first call on hold and auto answers the second call and initiates the second outgoing call Remote call hold and resume User can hold an active call on the phone remotely Also can resume a held...

Страница 197: ...k Avaya J100 Series IP Phones deployed in a BroadSoft communication environment support BroadSoft Xsi Avaya J100 Series IP Phones use the Xsi interface to support the following Broadworks features Directory Simultaneous Ring Personal Call Park Unpark Call Forward Always Call Forward Busy Call Forward No Answer Do Not Disturb Call Waiting Anywhere Mobility Note If you configure BroadSoft Xsi the fo...

Страница 198: ...e After 50 of this time phone will reestablish Comet HTTP connection Valid values are 60 to 1440 minutes XSI_HEARTBEAT 15 Specifies the interval in seconds to send heartbeat messages over Comet HTTP connection to XSP server of BroadWorks Valid values are 1 to 999 seconds Note XSI_HEARTBEAT should equal to Broadsoft eventTimeout 2 The EventTimeout duration can be viewed in BroadSoft web interface F...

Страница 199: ...dle state Viewing outgoing call status Barging in on an active call Unparking a call available only in the Broadsoft environment You can also assign BLF users to pre configured line keys Note In the Broadsoft environment you can change BLF line mapping on the Phone screen but not edit the BLF list Related links Pre configuration of keys on page 239 BLF configuration Depending on the environment th...

Страница 200: ...parameters for this feature BLF_INCOMING_CALL_INDICATION BLF_PARKED_CALL_INDICATION BLF_INCOMING_CALL_INDICATION_MODE BLF_PARKED_CALL_INDICATION_MODE Note This feature is available in 3PCC environment for Avaya J159 IP Phoneand Avaya J169 J179 IP Phone Prioritizing an incoming call over a BLF call About this task You can configure the phone to select a higher priority for users own incoming calls ...

Страница 201: ...the Pickup soft key or a corresponding line key You can configure this feature through the 46xxsettings txt BLF_PICKUP_METHOD parameter file or through the Web Interface in BLF Pickup Method in the Settings tab Note This feature is available in Ring Central environment for Avaya J159 IP Phoneand Avaya J169 J179 IP Phone BLF parameters Use the 46xxsettings txt file to set the following parameters F...

Страница 202: ...ronment to set this parameter you must create a BLF URL on the Broadworks web portal or configure Resource List Subscription in the pjsip conf file on the Asterisk server For more information see Broadworks configuration guide and Asterisk Project documentation CALL_PICKUP_BARG EIN_FAC 33 Specifies the feature access code of Directed Call Pickup with Barge In CALL_PICKUP_FAC 97 Specifies the featu...

Страница 203: ...isual alerting for BLF incoming calls 3 Default the behavior isl based on BLF_INCOMING_CALL_INDICATION_MODE parameter value 4 Both both audible and visual alerting for BLF incoming calls Note This parameter is supported only in the 3PCC environment BLF_PARKED_CALL_ INDICATION 1 Specifies the indication type for a BLF parked call Valid values 0 None no alerting for BLF parked calls 1 Default the be...

Страница 204: ...d only in the 3PCC environment BLF_PARKED_CALL_ INDICATION_MODE 1 Specifies the indication move for a BLF parked call Valid values 0 None no alerting for BLF parked call 1 Audible only audible alerting for BLF parked call 2 Visual only visual alerting for BLF parked call 3 Both both audible and visual alerting for BLF parked call 4 Force None forced only audible alerting for BLF parked call 5 Forc...

Страница 205: ...address list of an enterprise Group directory To view work extension and mobile numbers of contacts You can place a call to anyone in this directory Group common directory To view names and phone numbers of the common contacts listed in the Group common directory Enterprise common directory To view names and phone numbers of common contacts listed in the Enterprise common directory Personal direct...

Страница 206: ...not processed 1 Enterprise directory contacts are processed BW_ENABLE_DIR_ENTERPRIS E_COMMON 1 Specifies if Enterprise common directory contacts are available for processing Operation values 0 Enterprise common directory contacts are not processed 1 Enterprise common directory contacts are processed BW_ENABLE_DIR_GROUP 1 Specifies if Group contacts are available for processing Operation values 0 G...

Страница 207: ...ON Group Common Specifies the display name for Group Common directory BW_DIR_PERSONAL_DESCRIP TION Personal Specifies the display name for Personal directory BW_DIR_CUSTOM_DESCRIPTI ON Custom Specifies the display name for Custom directory BW_DIR_ENTERPRISE_EXTEN SION BWEntr Specifies the display name for Enterprise directory extension BW_DIR_ENTERPRISE_COMM ON_EXTENSION BW EnCom Specifies the dis...

Страница 208: ... call centers Basic call center Supports a simple call distribution and queuing scenario for a small work group Inbound calls are distributed based on the agent s line state Standard call center Supports a normal call center environment with flexible routing options The agent s workflow in this call center includes the ACD states Any agent with a Standard or Premium call center license can be assi...

Страница 209: ...nts to the call center and the supervisors The agents can choose the supervisors from the list of assigned supervisors during escalation Note If the BroadWorks call center feature is disabled the agent cannot involve a supervisor in the escalation call Emergency escalation In case of an escalation while handling a call center call the call center agents can escalate an active call immediately to t...

Страница 210: ...se the 46xxsettings txt file to set the following parameters Parameter name Default value Description BS_CC_ENABLED 0 Specifies whether the BroadWorks Call Center feature is enabled or disabled Use this parameter only if XSI is disabled XSI_URL is empty Options are 0 Disables the parameter 1 Enables the parameter Note This parameter is available in Avaya J159 IP Phone Avaya J169 J179 IP Phone Tabl...

Страница 211: ...Phone Avaya J169 J179 IP Phone BS_CC_AUTOMATIC_STATE 0 Specifies whether the agent state changes on the phone automatically when the agent logs in and logs out of the phone The agent state is Sign in during log in and Sign out during log out Options are 0 The phone will not automatically change the agent state 1 The phone will automatically change the agent state Note This parameter is available i...

Страница 212: ...d sales 2 New customer helpdesk 3 Issue resolved 4 Issue unresolved Here 1 is available for all call centers 2 is specific for sales and 3 and 4 are specific for helpdesk Use this parameter only if XSI is disabled XSI_URL is empty Note This parameter is available in Avaya J159 IP Phone Avaya J169 J179 IP Phone Table continues Feature and application configuration April 2020 Installing and Administ...

Страница 213: ...r is available in Avaya J159 IP Phone Avaya J169 J179 IP Phone Call Park The Call Park feature is used to put an active call on hold at a parking extension and to retrieve the same parked call from another phone in the organization The phone supports two types of call parking Park call A user can park a call to a specific extension When a call is parked the extension where the call is parked displ...

Страница 214: ...aya J129 IP Phone does not support this feature Call forwarding on a generic SIP server With the Call Forwarding feature you can divert incoming calls to another number You can configure Call Forwarding on a generic SIP server in either of the following ways by enabling or disabling the feature on the phone web interface by setting the required parameters in the 46xxsettings txt file Configuring C...

Страница 215: ...rd or coverage address The default delay is one ring cycle CALLFWDSTAT 0 Sets the call forwarding mode of the phone by totaling the following values 0 Disables call forwarding 1 Permits unconditional call forwarding 2 Permits call forward on busy 4 Permits call forward no answer Example If you set a value of 6 the phone enables call forwarding on a busy tone and on no answer Note This parameter is...

Страница 216: ...e Main Menu of the phone through the Broadsoft web portal For more information about configuring Call Forwarding on the Broadworks web portal refer to Feature Reference documentation at https www broadsoft com For more details on feature configuration using the phone menu refer to Avaya J100 IP Phone Feature Reference Do Not Disturb and Call Forwarding Call Waiting The Call Waiting feature is to u...

Страница 217: ... to the directory of the phone Procedure 1 Enter the contact details in the xml file in the predefined syntax 2 Save the file in xml format 3 Store this file in the file server 4 Do one of the following Update the parameter DOWNLOADABLE_DIRECTORY in 46xxsettings txt with the name of the file from step 2 Update the Downloadable Directory File Name field in the Settings using web interface with the ...

Страница 218: ...group calls or calls received from outside of the group Distinctive Ringing feature has the following functions Priority Alert Ringing To assign a different ringtone as a priority notification for specific incoming calls in contrast to normal calls Alternate Number Ringing To enable different ringtones for alternate numbers of a contact which can be differentiated from the primary phone number Rin...

Страница 219: ...nd announce the parked calls to other users You can configure the slot numbers for Park and page When the user parks a call in one of the park slots the user or any other user who receives the page can dial that park slot number to unpark the call Dynamic park and page configuration Use the 46xxsettings txt file to set the following parameters Avaya J129 IP Phone does not support these parameters ...

Страница 220: ... the user The Park Dynamic and Page feature requires that the CALL_PARK_DYNAMIC_FAC code and CALL_PARK_DYNAMIC_METHO D are defined in order to park the call Value operation 0 Park Dynamic and Page feature is not available to the user Default 1 Park Dynamic and Page feature is available to the user CALL_PAGE_GROUP_FAC Null Specifies the Page feature access code that is used to inform the server to ...

Страница 221: ...fore the phone is deployed for usage This is a safety measure to protect files on the HTTP or HTTPS provisioning server from unauthorized access while still allowing the phone to access the server With the forced configuration of server credentials end users do not have to enter the username and password manually on their phones Using a keyboard administrators can create complex passwords for bett...

Страница 222: ...g symbols to avoid authentication and connection errors Double quote mark Apostrophe Comma Equal sign PnP provisioning If you use PnP to provision phones before the deployment you can obtain provisioning credentials from the URL in the OOD Notify message For example https alice myvoiceismypassword provisioning example ca 8080 Avaya 46xxsettings txt file configuration The server credentials are sto...

Страница 223: ...e mark Apostrophe Comma Equal sign FORCE_HTTP_AUTH_PASSWO RD Null Specifies the password for HTTP HTTPS provisioning server authentication The valid value is a string of up to 255 ASCII characters without any intervening spaces Double quotes must not be used in password string when you configure this parameter through the 46xxsettings txt file The following symbols are not supported when provision...

Страница 224: ...tication used in the host device configuration During the first boot up of the phone you must specify the BDM IP address as a provisioning server address If the phone has a different provisioning server address configured you can change this setting in the Administration menu or the web interface When configured the Flexible Seating feature is available in the Features menu of the host phone Depen...

Страница 225: ...e the 46xxsettings txt file to set the following parameter for Group Paging Parameter name Default value Description AUTO_ANSWER_MUTE_ENABL E 0 Controls the speakerphone muting when call is auto answered by phone Long term acoustic protection You can enable the long term acoustic protection feature to protect the ears of the headset user Long term acoustic protection is supported only in L100 Seri...

Страница 226: ... server Users can select an LDAP server as a contact search source in Applications Contacts Search Sources When enabled LDAP becomes the only available contact database other contact databases are disabled Users can search any public LDAP directory that supports anonymous and authenticated requests through startTLS or ldaps protocol The user can successfully connect to the selected LDAP server usi...

Страница 227: ...slMechanisms configuration attribute If DIRUSERNAME and DIRPASSWORD parameter values are correct when a user presses the Search soft key the phone successfully binds to the LDAP server and sends a search request If DIRUSERNAME and DIRPASSWORD are incorrect the phone displays the following error message LDAP search unsuccessful due to server error return code 23108 DIRAUTHTYPE is set to 1 DIRUSERNA...

Страница 228: ... client password The following characters are allowed 0 9 a z A Z The preferred way of configuring this parameter is through the web interface DIRSRVR Null Specifies the IP address or a fully qualified domain name FQDN of the LDAP directory server The valid value is an IPv6 or IPv4 address in the dotted decimal format or a FQDN For example SET DIRSRVR 192 168 161 54 or SET DIRSRVR domain com Table...

Страница 229: ...peration 2 Establish TLS connection using the Secure LDAP protocol LDAPS For example SET DIRSECURE 1 There is a difference between STARTTLS and LDAPS STARTTLS uses the same port as the LDAP protocol The DIRSRVRPRT parameter value must be the same as the port configured for the LDAP not for LDAPS protocol on the server side The LDAPS protocol uses a port different from LDAP The value for DIRSRVRPRT...

Страница 230: ...ished over TCP DIRSECURE is set to 0 DIGEST MD5 is the only supported mechanism DIRSEARCH_FIELDS cn sn telephoneNumber Specifies LDAP search attributes The exact number and names of the search attributes depend on the LDAP server configuration and can vary from one LDAP directory to another When configuring the DIRSEARCH_FIELDS parameter you must use attribute names that coincide with the selected...

Страница 231: ...k gn First Name office Office middle initials Middle Initial Display Name Full Name sn Last Name job title Job cn Common Name o Office c Country dep artment Department street S treet mail Mail Box l telephoneNumber Phone Number st mobile Mobile pos talCode Postal code facsimileTelephoneNumb er Fax DoD SIP URI Number In this example the format is as follows SET DIRSHOW_FIELDS LDAP Attributes Field ...

Страница 232: ..._FIELDS cn sn In this example each match on the search result list displays the last name and first name DIRNUMBER_FIELDS telephoneNumber Specifies the LDAP fields that contain a number a user can call to The first number listed becomes the primary number For example SET DIRNUMBER_FIELDS telephoneNumber mobile DoD SIP URI Table continues Feature and application configuration April 2020 Installing ...

Страница 233: ...Multicast Paging group is defined by setting specific multicast IP address and port The list of groups can be configured for every phone in the network and a priority level can be defined for each outgoing group Outgoing and incoming multicast page groups are configured separately so that the list of senders and recipients can vary An incoming multicast page is played on the phone speaker The Phon...

Страница 234: ...oes not depend on the SIP server and can be configured independently However the network used for Multicast Paging configuration must support multicast transmission This feature is supported in all the environments Related links Configuring Multicast Paging on page 168 Multicast Paging configuration on page 234 Multicast Paging configuration Use the 46xxsettings txt file to set the following param...

Страница 235: ...he valid value is an even integer ranging from 1024 to 65534 Priority is the priority of a group Allowed values are 1 through 16 with smaller values indicating a higher priority Label is a group label which is displayed in notification messages when the incoming page from this group is played All the above listed settings are required For example SET MP_GROUPS_TO_LISTEN 239 0 0 0 1208 1 Security 2...

Страница 236: ...ing transmissions Valid values 1 G 729 codec is used 2 G 711u codec is used 3 G 711a codec is used MP_PACKET_SIZE 20 Specifies the size of an RTP packet in milliseconds The valid values are 10 through 80 The value must be valid for the selected codec and therefore must not be changed unless necessary Prioritization of codecs This feature allows the administrator to set priority of use for all code...

Страница 237: ... the trusted server The Push Agent requests a URI of Push content from a trusted Push server The Push content is usually a WML file used by the WML browser or an XML file for setting up an RTP audio stream displaying a message on the Top line etc The requested Push capability can be one of the following types audio the phone receives or transmits a non call associated unicast RTP audio stream The ...

Страница 238: ...SHCAP value of 21202 2 controls phonexml Push requests 1 controls transmit audio Push requests 2 controls receive audio Push requests 0 controls display Push requests 2 controls top line Push requests Note The display Push request the WML browser is not supported by the Avaya J129 IP Phone and the Avaya J139 IP Phone PUSHPORT 80 Specifies the TCP port number to be used by the HTTP server for Push ...

Страница 239: ...s the speakerphone muting when call is auto answered by the phone Value operation 0 Speakerphone is unmuted when the call is auto answered 1 Default Speakerphone is muted when the call is auto answered Pre configuration of keys With the Pre configuration of keys feature you can configure a set of phone keys for accessing features applications or line appearances You can also add BLF lines and set ...

Страница 240: ...abel optional Forced optional where n1 corresponds to the number of the phone key to be configured The allowed values are positive integers from 1 to 96 Feature Application Line Autodial corresponds to the functionality to be assigned to a key The allowed values are feature application line or autodial name depending on the functionality entered in Type can be either of the following the name of t...

Страница 241: ... applied If Forced is not set and the location is already occupied the new definition is dropped If Forced is not set and the location is empty but this key type is already configured for a different location the new definition is dropped Related links Setting Pre configuration of keys on page 170 Pre configuration of keys on page 239 PHONEKEY parameter values on page 489 Viewing PHONEKEYLIST para...

Страница 242: ...e screen width is set in either of the following ways by configuring the PHONE_SCREEN_MODE parameter in the 46xxsettings txt file by enabling the required mode in the web interface Related links Settings field descriptions on page 127 Phone screen width configuration Configure the following parameter in the 46xxsettings txt file for setting the default screen width on the phone Important If the us...

Страница 243: ...ng will have no effect 2 Forced Half Screen mode is used on the phone and this setting cannot be changed by the user 3 Forced Full Screen mode is used on the phone and this setting cannot be changed by the user Phone screen width limitations The following are the limitations for changing the phone screen width When you change the PHONE_SCREEN_MODE parameter value from Forced to Non forced mode the...

Страница 244: ...Key System might include four different extensions where the primary extension is configured as shared All users with the same configuration will share the same extensions Each configured extensions can be associated with a Direct Inward Dialing DID line and the incoming calls roll over to the next line when a line is busy Attendant Console An Attendant Console configuration supports one phone to ...

Страница 245: ...so possible to manually configure these files The capabilities of both methods are same and all SCA settings are available Related links Broadsoft Device Management on page 43 Shared Lines parameters on page 246 Bridged Lines Appearance mode This mode allows efficient distribution of incoming calls within a shared line group eliminating the chances of missing an incoming call The same caller ID is...

Страница 246: ...Call Appearance SCA mode is used Value operation 0 Indicates Shared Call Appearance mode 1 Indicates Bridged Line Appearance mode PRIMARY_LINE_TYP E 0 Specifies whether the phone s primary line is a private or shared line If the primary line is a shared line other settings that control the primary line behavior are not affected Value operation 0 Indicates a private line 1 Indicates a shared line P...

Страница 247: ...e the server ignores it SCA n _SIPUSERID Null Specifies the Address or Record AOR for each shared line This parameter is required for both the SCA and BLA modes n can be a number of 1 to 8 This parameter should only specify the handle as the domain is specified independently Note Shared lines are only supported for the same SIP domain as the primary line SCA n _USERNAME Null Specifies the user nam...

Страница 248: ...a BroadSoft server When it is enabled a user can barge into a call at a different location on the n shared line using a line key or a soft key n can be a number of 1 to 8 Value operation 0 Barge in is disabled for the shared line 1 Barge in is enabled for the shared line Note Ring Central Server does not support Barge in This parameter value is ignored if the selected line mode is BLA SCA_LINE_SEI...

Страница 249: ...answered on other phones in the group Value operation 0 The phone indicates calls answered on other phones of the shared line as missed 1 The phone logs calls answered on other phones of the shared line to answered calls SHOW_CALLFOR_O N_PRIMARY 0 Specifies whether incoming call pop up messages are displayed with Call for when a call is addressed to a primary private or shared line only Value oper...

Страница 250: ... a single column mode where user scrolls the lists by lines using navigation keys Page scrolling mode Page scrolling mode is a double column mode where use scrolls between pages with the help of Left and RIght navigation keys and uses Up and Down navigation keys to navigate lines When a selected line is in another page in this mode it remains highlighted until the user manually deselects it You ca...

Страница 251: ...on In addition to visual indication when the call is parked the phone plays an audio alert in the same way as for a BLF line in the parked state You can customize the SP alert by selecting the required ringtone type in the Settings menu of the phone The call parking mode is determined by the SHORTCUT_ACTION_BLF_PARK parameter and can be either of the following by performing a blind transfer to the...

Страница 252: ...ted on the user phone screen The user can manually switch to another line When the feature is disabled after an active call ends the CA is automatically switched to another line The following priority order applies The line with an active call The line with the most recently held call or conference call The line with the most recently held conference call The first available line on the Phone scre...

Страница 253: ...e phone receives a SIP NOTIFY message about available updates it checks the J100Supgrade txt file and compares the firmware version it contains to the current firmware version If the file server has a new firmware version the phone reboots and upgrades to that version If the firmware version stored on the file server and that of the phone match the phone downloads the 46xxsettings txt file to appl...

Страница 254: ...ttps www broadsoft com For more details on feature configuration using the phone menu refer to Avaya J100 IP Phone Feature Reference Simultaneous Ringing Personal WML browser The WML browser feature allows the user to view WML web pages Wireless Markup Language WML is an XML based markup language used by Avaya J100 Series IP Phones With the WML browser feature the user can access a pre configured ...

Страница 255: ...DLETIME parameter The allowed value must contain not more than one URL of up to 255 characters WMLIDLETIME 10 Specifies the idle time in minutes after which the web page set as the value of WMLIDLEURI will be displayed The allowed value is a positive integer from 1 to 999 Note If WMLIDLEURI is set to null the web page will not be displayed when the phone is idle WMLPORT 8080 Specifies the TCP port...

Страница 256: ...he Voicemail feature is used to dial the configured voice mail number to receive a voice message Configuring Voicemail by using the web interface About this task To configure the Voicemail list using the web interface do the following steps Procedure 1 Log in to the web interface as an administrator 2 In the navigation pane click SIP 3 In the Miscellaneous area specify the number to access the voi...

Страница 257: ...129 IP Phone screen The features are defined as follows 0 Redial 1 Contacts 2 Emergency 3 Recents 4 Voicemail Note Emergency calls are not supported in an Open SIP environment Feature configuration April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 257 Comments on this document infodev avaya com ...

Страница 258: ...ocation status of an X 509 Digital certificate Supports Public Key Infrastructure PKI for users that use third party certificates for all Avaya services including database Supports VLAN separation mode using system parameter Supports synchronization of system clock at configured intervals using system parameter Supports display of SSH fingerprint in the ADMIN menu Displays version of OpenSSH and O...

Страница 259: ...ttempts and the time for blocking the user 46xxsettings txt file Web interface of the phone If you do not set a PIN the SIP password is the default value for unlocking the phone Even if you use the default password you can set the limit on the number of failed attempts and set a time period to temporarily block the user Phone lock configuration parameter Configure the following parameters using th...

Страница 260: ...curity event logging Logs are maintained for the following events Successful and failed logins username lockouts and registration and authorization attempts by users and administrators Change in roles Firewall configuration changes Modification or access to critical data applications and files Private Key storage The phone stores the private key in PKCS 12 file format The phone sends the device id...

Страница 261: ...es are used to establish secure communication between network entities Server or mutual authentication can be used to establish a secure connection between a client and server The client always validates the certificate of the server and maintains a trust store to support this validation If the server additionally requires mutual authentication it requests an identity certificate from the client T...

Страница 262: ...2 168 0 1 ejbca publicweb apply scep pkiclient exe PKCS12 File by using the 46xxsettings txt file parameter PKCS12URL SET PKCS12URL http 192 168 0 1 client_ MACADDR_cert p12 You can view the following attributes of the certificate using an SNMP MIB browser Serial Number Subject Name Issuer Name Validity Period notBefore and notAfter dates Thumbprint Hash of the certificate Basic Contraints Subject...

Страница 263: ...ile provisioning the phone with the FQDN of HTTPS server you need two attributes in the SAN field DNS attribute with FQDN IP attribute IP address Trusted certificates Trusted certificates are the root certificates that are used to verify the received certificates These certificates are installed on the phone through the http server using settings file and are used to validate server certificates d...

Страница 264: ... checked for the presence of a Key Usage extension When enabled a server certificate is rejected if the Key Usage extension is missing Value operation 0 Key Usage checking is disabled 1 Key Usage checking is enabled Related links Key Usage check for security certificates on page 264 Parameter configuration for secure installation For a secure installation configure the following parameters Paramet...

Страница 265: ... the phones serial number If the value includes the string MACADDR that string will be replaced by the phones MAC address MYCERTDN String Null Specifies the common part of SUBJECT in SCEP certificate request This value defines the part of SUBJECT in a certificate request including Organizational Unit Organization Location State and Country that is common for requests from different devices MYCERTK...

Страница 266: ...s If the device works with such a Certificate Authority the CA identifier string can be set through this parameter SCEPPASSWORD String SERIA LNO Specifies a challenge password to use with SCEP The value of SCEPPASSWORD if non null is included in a challengePassword attribute in SCEP certificate signing requests If the value contains SERIALNO SERIALNO is replaced by the value of SERIALNO If the val...

Страница 267: ...taining personal data PD User data in memory Calls Remote party phone number Conference calls participant display name roster list End user preferences information Device configuration information Contacts retrieved from network User data on flash Device configuration information End user preferences information Call Logs on flash Local call logs User Passwords on flash User s SIP password WiFi pa...

Страница 268: ...cation craft account has limited access to filesystem Web Admin Access is limited to a predefined admin account where the password is defined by the customer Access provides the ability to download a Phone Report which contains log files Related links Personal data programmatic or API access controls on page 268 Personal data programmatic or API access controls User data in memory Internal program...

Страница 269: ...ontrols User data in memory TLS 1 2 to send receive data with servers User data on flash TLS 1 2 HTTPs to send receive data with servers SSH Call Logs on flash TLS 1 2 HTTPs to receive data with servers Data is never transmitted out of the phone User Passwords on flash TLS 1 2 to send receive data with servers only the encrypted form is transmitted User data in logs on flash TLS 1 2 HTTPs to send ...

Страница 270: ...one Administration menu an Administrator can generate a Phone Report containing configuration data which is transmitted if an external backup server is configured via the BRURI setting While logged in to craft via SSH configuration data can be transmitted While logged into an Admin Web page configuration data can be viewed and exported or a Phone Report can be generated and saved Call Logs on flas...

Страница 271: ...unction in the Admin web page User Passwords on flash The User cannot directly modify passwords The Administrator can delete all passwords using the Reset to Defaults function in the Administration menu on the phone The Administrator can delete all passwords using the Reset to Defaults function in the Admin web page User data in logs on flash The User has no ability to modify or delete log files T...

Страница 272: ...enerate a new phone report in secure mode but the phone deletes it 8 hours after its creation Secure mode activation By default Secure mode is off on the phones You can activate secure mode by using one of the following methods In the 46xxsettings txt file set the ENABLE_GDPR_MODE parameter to 1 In web interface navigate to Settings Privacy GDPR mode and set it to Enable Secure mode deactivation Y...

Страница 273: ...ng 46xxsettings txt parameter SET ENABLE_CONTACTS 0 Recents disable by setting the following 46xxsettings txt parameter SET ENABLE_CALL_LOG 0 Note The phone deletes existing Recents logs when you apply this setting Force HTTPS for configuration and disable Web Server set the following 46xxsettings txt parameters SET ENABLE_WEBSERVER 0 SET AUTH 1 Logs by default logs are protected because the SSH s...

Страница 274: ...gs are turned off by default but if you want to ensure that data privacy is maintained as required make sure you observe the following settings SET SNMPADD SET TPSLIST SET SLMSTAT Use HTTPS values for the following settings USER_STORE_URI XSI_URL CONFIG_SERVER_SECURE_MODE do not set to 0 Use TLS values for the following settings SIP_CONTROLLER_LIST SIP_CONTROLLER_LIST_2 SET SIPSIGNAL 2 TLS is used...

Страница 275: ...m the phone interface and the web interface and the administrator cannot enable SRTP Geographical restrictions on encryption April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 275 Comments on this document infodev avaya com ...

Страница 276: ...er a phone for a redundant connection in different modes Related links Redundancy in generic Open SIP on page 276 Redundancy in a Broadsoft environment on page 278 Redundancy in a Netsapiens environment on page 280 Redundancy in generic Open SIP In a generic Open SIP environment phone connects to the recommended Open SIP server Related links SIP server redundancy on page 276 Redundancy parameters ...

Страница 277: ...port1 transport1 xxx host2 port2 transport2 xxx Host can be an IPV4 address or FQDN Host cannot be IPV6 address Port and transport values are optional However if these values are known provide them in the settings An example setting SIP_CONTROLLER_LIST proxy1 sample com tcp 5060 10 10 10 10 tcp 5060 Note When SIP_CONTROLLER_LIST contains FQDN phone uses DNS to resolve the FQDN into IP addresses If...

Страница 278: ...e sequence of the servers as primary server followed by secondary server For more information on the Broadsoft redundancy deployment see Broadsoft documentation at https xchange broadsoft com Related links SIP server redundancy on page 276 Redundancy parameters Broadsoft on page 278 Redundancy parameters Broadsoft To configure the phone for redundant signaling mode in a Broadsoft environment use 4...

Страница 279: ...etting SIP_CONTROLLER_LIST servers sample com tcp 5060 Note When SIP_CONTROLLER_LIST contains FQDN phone uses DNS to resolve the FQDN into IP addresses If an FQDN resolves to multiple IP addresses phone uses the first two resolved entries If the FQDN resolves to one entry or if the host in SIP_CONTROLLER_LIST contains an IPV4 address though supported it is not a redundant signaling configuration S...

Страница 280: ...documentation at HTTPS NETSAPIENS COM Related links SIP server redundancy on page 276 Redundancy parameters Netsapiens on page 280 Redundancy parameters Netsapiens To configure the phone for redundant signaling mode in a Netsapiens environment use 46xxsettings txt file to set the following parameters Parameter name Default value Required settings SIPREGPROXYPOLICY simultaneous This must be set to ...

Страница 281: ... IP addresses If an FQDN resolves to multiple IP addresses phone uses the first resolved entries The number of entries phone uses is determined by MAX_DNS_DISCOVERED_SIP_ CONTROLLERS If the FQDN resolves to one entry or if the host in SIP_CONTROLLER_LIST contains an IPV4 address though supported it is not a redundant signaling configuration MAX_DNS_DISCOVERED_SIP_ CONTROLLERS 2 This parameter spec...

Страница 282: ...combination of the following DNS records to resolve a user domain into a prioritized list of sets in the format IP address protocol port Name Authority Pointer NAPTR record Used to identify the preferred protocol to be used for a specific service The protocol can be UDP TCP or TLS It provides the information required for the subsequent DNS SRV record lookup SRV record Used to identify the list of ...

Страница 283: ...ver when the primary is unavailable Related links User interface notification parameter on page 283 User interface notification parameter Set the following parameter in the 46xxsettings txt file to control the UI notification during making a call Parameter name Default value Description WAIT_FOR_CALL_OPERATION_ RESPONSE 3 Specifies the time in seconds before providing a response for user initiated...

Страница 284: ...ot match or authentication fails the phone displays an HTTP Authentication Failure interrupt screen on the Status or the Prompt Line of the phone with the following message Authentication Failed Backup process The parameter USER_STORE_URI is set with the URI of the backup server in the 46xxsettings txt file If USER_STORE_URI parameter value ends with a a forward slash only the file name is appende...

Страница 285: ...data is removed from the phone Backup process is only initiated when there is a successful retrieval of the user specific data Restore process HTTP server requests the file The phone sends the backup file HTTP server returns the file to the phone If the automatic restore process fails the phone displays the following message Retrieval Failed Backup and restore process April 2020 Installing and Adm...

Страница 286: ...t value of SNTPSRVR server is 0 avaya pool ntp org If you are not using the default SNTP servers or if these servers are not reachable then you can configure the phone with an alternate list of SNTP servers setting the following SNTPSRVR parameter value in the 46xxSettings txt file ntp server 1 ntp server 2 proving IP address or FQDN of the desired NTP server s Specifying the correct SNTPSRVR prev...

Страница 287: ... 1 0 1 to a newer one will take an hour and a half During this time the expansion module is operable you can make and receive calls with it and have access to other functionality When the upgrade is complete the Avaya J100 Expansion Module displays the following notification This device will be out of service for 3 minutes to apply the update Press the corresponding line button for Apply now or Ap...

Страница 288: ... SIP phones Post installation checklist To ensure that the phone is properly installed and running properly verify that the following requirements are complete No Task Reference 1 Has the phone acquired an IP address 2 Are you able to make a call from the phone 3 Are you able to perform backup restore 3 Are you able to modify the phone s Settings file parameters and end user settings Configuration...

Страница 289: ...Documents 4 In Enter your Product Here type the product name and then select the product from the list 5 In Choose Release select the appropriate release number The Choose Release field is not available if there is only one release for the product 6 In the Content Type filter click a document type or click Select All to see a list of all available documents For example for user guides click User G...

Страница 290: ...ction Save a PDF of selected content in a collection and download it to your computer Share content in a collection with others through email Receive collection that others have shared with you Add yourself as a watcher by using the Watch icon Navigate to the Manage Content Watchlist menu and do the following Enable Include in email notification to receive email alerts Unwatch selected content all...

Страница 291: ...ntor videos on YouTube go to www youtube com AvayaMentor and do one of the following Enter a key word or key words in the Search Channel to search for a specific product or topic Scroll down Playlists and click a topic name to see the list of videos available for the topic For example Contact Centers Note Videos are not available for all products Support Go to the Avaya Support website at https su...

Страница 292: ...alue operation 0 Not included 1 Included 3PCC_SERVER_MODE 0 Specifies the server mode Value operation 0 Generic 1 BroadSoft 2 3CX 3 Netsapiens 4 RCO Avaya J129 IP Phone does not support this value 5 ACO Avaya J129 IP Phone does not support this value A Table continues April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 292 Comments on this document infode...

Страница 293: ...ED_TIME 10 Specifies the duration for lockout when a user reaches the maximum attempts limit for accessing the Admin menu Valid values are from 5 min to 1 440 min ADMIN_PASSWORD 27238 Specifies an access code for accessing the Admin menu Valid values are from 6 to 31 alphanumeric characters Note If this parameter length is set below 6 or above 31 alphanumeric characters then the parameter is treat...

Страница 294: ...ronment does not support this parameter AGCHAND 1 Specifies the status of Automatic Gain Control AGC for the handset Value operation 0 Disables AGC for the handset 1 Enables AGC for the handset AGCHEAD 1 Specifies the status of Automatic Gain Control AGC for the headset Value operation 0 Disables AGC for the headset 1 Enables AGC for the headset Table continues Customizable parameters April 2020 I...

Страница 295: ...rameter is supported only in the Broadworks environment Avaya J129 IP Phone does not support this feature Value operation 0 The user cannot add or delete monitored phone extensions 1 The user can only delete monitored phone extensions 2 The user can only add monitored phone extensions 3 The user can add and delete monitored phone extensions Table continues List of configuration parameters April 20...

Страница 296: ...ation 0 appearances context will not be shown on the Application Header Line default 1 appearances context will be shown on the Application Header Line If this parameter is enabled but both SHORT_FORM_USER_ID and DISPLAY_NAME are null then the userid of the registered SIP user will be displayed Note Avaya J129 IP Phonedoes not support this parameter Table continues Customizable parameters April 20...

Страница 297: ...g User can adjust ringer volume and can turn off audible alerting Note Avaya J129 IP Phone does not support this parameter AUDIOENV 0 Specifies the audio environment index and enables you to customize the phone s audio performance Valid values are 0 through 299 This parameter affects settings for AGC dynamic range and handset noise reduction thresholds Always consult Avaya before changing this par...

Страница 298: ...headset Value operation 0 Normal 1 Softer by one level 2 Softer by two levels 3 Softer by three levels 4 OFF 5 Louder by one level Note Avaya J159 IP Phone and Avaya J169 J179 IP Phone supports this feature Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 298 Comments on this document infodev avaya com ...

Страница 299: ... two levels Note Avaya J159 IP Phone and Avaya J169 J179 IP Phone supports this feature AUTH 0 Specifies if the script files are to be downloaded from an authenticated server over an HTTPS link Value operation 0 Optional 1 Mandatory To revert the configured value of 1 to the default one reset the phone to defaults Table continues List of configuration parameters April 2020 Installing and Administe...

Страница 300: ...ing is complete AUTO_ANSWER_DURING_CALL 0 Specifies auto answer calls during another active call Value operation 0 Do not auto answer when there is an active call 1 Auto answer when there is an active call Note Avaya J129 IP Phone does not supports this feature AUTO_ANSWER_MUTE_ENABLE 1 Specifies the status of the mute function for the auto answered calls Value operation 0 Disabled 1 Enabled Table...

Страница 301: ...ter CONF_TRANS_ON_PRI MARY_APPR is set to 0 Note Avaya J129 IP Phone does not support this feature AWAY_TIMER 1 Specifies whether the phone must report an away state Value operation 0 Disabled 1 Enabled AWAY_TIMER_VALUE 30 Specifies the number of minutes of idle time after which the phone assumes that the user is away from the phone Valid values are from 1 to 1500 minutes B Table continues List of...

Страница 302: ...xels Avaya J169 J179 IP Phone color depth is 16 bits Avaya J129 IP Phone screen resolution is 128 pixels x 32 pixels The files shall be stored in the same directory defined by HTTPDIR TLSDIR Example SET BACKGROUND_IMAGE xxx jpg BACKGROUND_IMAGE_DISPLAY Null Specifies the background image to be displayed Note If BACKGROUND_IMAGE_ SELECTABLE is set to 1 the end user may override this setting Note Av...

Страница 303: ...ies a list of background images to be used on the secondary screen Phone supports up to 5 background images with the following limitation Only jpeg format files are supported The maximum file size is 256 KB The file names are case sensitive Example background_example1 jpg background_example2 jp eg Note This parameter is supported only in Avaya J159 IP Phone Table continues List of configuration pa...

Страница 304: ...LE_SECONDARY 1 Allows the end user to select background images for the secondary screen Value operation 0 The user can not use a background images from the phone UI 1 The user can select a background images from the phone UI This parameter overrides the value configured using BACKGROUND_IMAGE_ DISPLAY_SECONDARY p arameter Note This parameter is supported only in Avaya J159 IP Phone Table continues...

Страница 305: ...ser settings Note Avaya J129 IP Phone does not support this feature BLF_LIST_URI None Specifies a unique name for the BLF list of users that you want to monitor on the phone See BLF parameters on page 201 for more details Note Avaya J129 IP Phone does not support this feature Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an ...

Страница 306: ...for BLF incoming calls 3 Default the behavior isl based on BLF_INCOMING_CALL _INDICATION_MODE parameter value 4 Both both audible and visual alerting for BLF incoming calls Note This parameter is supported only in the 3PCC environment Avaya J129 IP Phone does not support this feature Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an O...

Страница 307: ...e only audible alerting for BLF parked call 3 Visual only visual alerting for BLF parked call 4 Both default both audible and visual alerting for BLF parked call Note This parameter is supported only in the 3PCC environment Avaya J129 IP Phone does not support this feature Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Ope...

Страница 308: ...ce None forced only audible alerting for BLF incoming call 5 Force Audible forced only audible alerting for BLF incoming call 6 Force Visual forced only visual alerting for BLF incoming call 7 Force Both forced both audible and visual alerting for BLF incoming call Note This parameter is supported only in the 3PCC environment Avaya J129 IP Phone does not support this feature Table continues Custom...

Страница 309: ... parked call 4 Force None forced only audible alerting for BLF parked call 5 Force Audible forced only audible alerting for BLF parked call 6 Force Visual forced only visual alerting for BLF parked call 7 Force Both forced both audible and visual alerting for BLF parked call Note This parameter is supported only in the 3PCC environment Table continues List of configuration parameters April 2020 In...

Страница 310: ...r Note This parameter is available in Avaya J139 IP Phone Avaya J159 IP Phone Avaya J169 J179 IP Phone BLOCK_CERTIFICATE_WILDCARDS 0 Specifies whether the endpoint will accept server identity certificates with wildcards Value operation 0 Accept wildcards in certificate 1 Do not accept wildcards in certificates Table continues Customizable parameters April 2020 Installing and Administering Avaya J1...

Страница 311: ...th the URI of the server defined by this parameter To send the report go to Main Menu Admin Debug Phone report BS_CC_ENABLED 0 Specifies if the Broadsoft Call Center needs to be enabled on the phone This parameter is used only if XSI is disabled XSI_URL is empty Options are 0 To disable the parameter 1 To enable the parameter Note Avaya J129 IP Phone does not support this feature Table continues L...

Страница 312: ...ple 1 coffee break 2 Tea party dnd Do Not Disturb Note Avaya J129 IP Phone does not support this feature BS_CC_AUTOMATIC_STATE 0 Specifies if the phone automatically changes the agent state during logging in and logging out Options are 0 To disable the parameter 1 To enable the parameter Note Avaya J129 IP Phone does not support this feature Table continues Customizable parameters April 2020 Insta...

Страница 313: ... 2 New customer helpdesk 3 Issue resolved 4 Issue unresolved meaning 1 is available for all call centers 2 is specific for sales and 3 and 4 are specific for helpdesk This parameter is used only if XSI_URL is empty Note Avaya J129 IP Phone does not support this feature Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SI...

Страница 314: ...desk 6553 Supervisor3 6554 Supervisor4 meaning 6551 is available for all call centers 6552 is specific for sales and 6553 and 6554 are specific for helpdesk This parameter is used only if XSI_URL is empty Note Avaya J129 IP Phone does not support this feature Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 314 C...

Страница 315: ...sabled cc release Button invokes the cc release feature null All buttons operate normally BW_ENABLE_DIR 1 Specifies if directory contacts are available for processing Value operation 0 Directory contacts are not processed and directory sources are not displayed to the user 1 Directory contacts are processed and directory sources are displayed to the user Note Avaya J129 IP Phone does not support t...

Страница 316: ...lable for processing Value operation 0 Enterprise common directory contacts are not processed 1 Enterprise common directory contacts are processed BW_ENABLE_DIR_GROUP 1 Specifies if Group contacts are available for processing Value operation 0 Group contacts are not processed 1 Group contacts are processed Note Avaya J129 IP Phone does not support this feature Table continues Customizable paramete...

Страница 317: ...cts are available for processing Value operation 0 Personal contacts are not processed 1 Personal contacts are processed Note Avaya J129 IP Phone does not support this feature BW_ENABLE_DIR_CUSTOM 1 Specifies BroadWorks Custom directory availability state Value operation 0 disabled 1 enabled Note Avaya J129 IP Phone does not support this feature Table continues List of configuration parameters Apr...

Страница 318: ...IP Phone does not support this feature BW_DIR_GROUP_COMMON_DESCRIPTION Group Common Specifies the display name for Group Common directory Note Avaya J129 IP Phone does not support this feature BW_DIR_PERSONAL_DESCRIPTION Personal Specifies the display name for Personal directory Note Avaya J129 IP Phone does not support this feature BW_DIR_CUSTOM_DESCRIPTION Custom Specifies the display name for C...

Страница 319: ...s the display name for Group directory extension Note Avaya J129 IP Phone does not support this feature BW_DIR_GROUP_COMMON_EXTENSION BW GrCom Specifies the display name for Group Common directory extension Note Avaya J129 IP Phone does not support this feature BW_DIR_PERSONAL_EXTENSION BW Pers Specifies the display name for Personal directory extension Note Avaya J129 IP Phone does not support th...

Страница 320: ... screen for an incoming call This is the default value 1 486 method is used By selecting this value you enable the Call decline policy for the user 486 method indicates that the call ringing location is not available to take the call However the ringing continues in other locations 2 603 method is used By selecting this value you enable the Call decline policy for the user 603 method indicates tha...

Страница 321: ...default delay is one ring cycle CALLFWDSTAT 0 Sets the call forwarding mode of the phone by summing following the values 1 Permits unconditional call forwarding 2 Permits call forward on busy 4 Permits call forward no answer 0 Disables call forwarding Example a value of 6 allows call forwarding on busy and on no answer CALL_PICKUP_BARGEIN_FAC 33 Specifies the feature access code of Directed Call P...

Страница 322: ...et to Park 4 Note Avaya J129 IP Phone does not support this feature CALL_PARK_DYNAMIC_METHOD 0 Specifies the method the phone will use to park an active call to a dynamic parking slot assigned by the server Value operation 0 Blind Transfer the active call is blind transferred to the CALL_PARK_DYNAMIC _FAC Default 1 DTMF provide the CALL_PARK_DYNAMIC _FAC digits into the active call Note Avaya J129...

Страница 323: ...cess code that is used to inform the server to perform a page to an extension Note Avaya J129 IP Phone does not support this parameter CALL_PAGE_GROUP_FAC Null Specifies the Page feature access code that is used to inform the server to perform a page to an extension Note Avaya J129 IP Phonedoes not support this parameter Table continues List of configuration parameters April 2020 Installing and Ad...

Страница 324: ...Groups when performing Park and Page PagingGroupLabel up to 32 unicode chars PagingGroupAddress up to 64 alphanumeric chars an extension an address or sip uri PagingGroupLabel and PagingGroupAddress can not contain CALL_UNPARK_FAC 88 Specifies the feature access code to unpark a call for a BLF user Note This parameter is supported only in the Broadworks environment Note Avaya J129 IP Phone does no...

Страница 325: ... and syslog message will also be generated The warning will reappear every seven days Valid values are from 0 to 99 Value operation 0 No certificate expiration warning will be generated CERT_WARNING_DAYS_EASG 365 Specifies how many days before the expiration of EASG product certificate that a warning should first appear on the phone screen Syslog message will be also generated Valid values are fro...

Страница 326: ...ame and the number will be displayed 1 Only the name will be displayed default 2 Only the number will be displayed Note Avaya J129 IP Phoneand Avaya J139 IP Phonedo not support this feature Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 326 Comments on this document infodev avaya com ...

Страница 327: ...p then setup will use idle bridged call appearance of same extension If an idle bridged call appearance of the same extension is not available and AUTO_SELECT_ANY_I DLE_APPR is set to 1 then setup will use any idle call appearance However if AUTO_SELECT_ANY_I DLE_APPR is set to 0 and if same bidged call extension is not available the setup initiated on a bridged call appearance will be denied 1 To...

Страница 328: ...an Open SIP environment Valid values contain zero or one URI where a URI consists of a dial string followed by and then the domain name which must match the routing pattern configured in System Manager for Adhoc Conferencing Depending on the dial plan the dial string can need a prefix code such as a 9 to get an outside line The domain portion of the URI can be in the form of an IP address or an FQ...

Страница 329: ...ameter is set to 0 in IP Office environment CONFIG_SERVER_SECURE_MODE 1 Specifies whether HTTP or HTTPS is used to access the configuration server Value operation 0 HTTP 1 HTTPS 2 Use HTTPS if SIP transport mode is TLS otherwise use HTTP CONTACT_NAME_FORMAT 0 Specifies how contact names are displayed Value operation 0 The name format is Last name First name 1 The name format is First name Last nam...

Страница 330: ...zil use keyword Brazil For Canada use keyword USA For France use keyword France For Germany use keyword Germany For Italy use keyword Italy For Ireland use keyword Ireland For Mexico use keyword Mexico For Spain use keyword Spain For United Kingdom use keyword UK For United States use keyword USA Country names with spaces must be enclosed in double quotes D Table continues Customizable parameters ...

Страница 331: ...receded by is reproduced exactly For example the phone topline to read mm dd and the ScreenSaver to read mm dd yy set m d y Similarly for dd mm and dd mm YYYY set d m Y DAYLIGHT_SAVING_SETTING_MODE 2 Specifies daylight savings time setting for phone Value operation 0 Daylight saving time not activated 1 Daylight saving time is activated Time set to DSTOFFSET 2 Activates automatic daylight savings ...

Страница 332: ...tempted during the boot process Specifies if DES discovery is to be attempted during the boot process if there is no configuration file server provisioned on the phone Value operation 0 DES discovery is allowed 1 DES discovery is not attempted DES can still be initiated from the Administration menu 2 DES discovery is prohibited Table continues Customizable parameters April 2020 Installing and Admi...

Страница 333: ...he devices to automatically use DES without the need to select yes on the prompt DHCPSTAT 3 Specifies whether DHCPv4 DHCPv6 or both are used if IPv6 support is enabled by IPV6STAT Note DHCPv4 is always enabled in IPv4 only and dual mode DHCPv4 is disabled in IPv6 only mode Value operation 1 run DHCPv4 only 2 run DHCPv6 only 3 run both DHCPv4 and DHCPv6 Table continues List of configuration paramet...

Страница 334: ...inating the need to wait for the INTER_DIGIT_TIMEOUT timer to expire The value can contain 0 to 1 023 characters The default value is null DIALING_MODE_DEFAULT 1 Specifies the dialing mode If this parameter is set to Automatic or Manual then it specifies default dialing mode If this parameter is set to forced then the option to pick dialing mode disappears from Phone UI user menu Table continues C...

Страница 335: ...ot support this parameter DIRPASSWORD Null Specifies the LDAP client password The following characters are allowed 0 9 a z A Z The preferred way of configuring this parameter is through the web interface Note Avaya J129 IP Phone does not support this parameter Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environ...

Страница 336: ...TTLS uses the same port as the LDAP protocol The DIRSRVRPRT parameter value must be the same as the port configured for the LDAP not for LDAPS protocol on the server side The LDAPS protocol uses a port different from LDAP The value for DIRSRVRPRT needs to correspond to server port for the LDAPS connection Note Avaya J129 IP Phone does not support this parameter Table continues Customizable paramet...

Страница 337: ... record 1 Simple LDAP Authentication and Security Layer SASL If a connection is established over TLS DIRSECURE is set to 1 or 2 DIGEST MD5 or PLAIN authentication mechanisms are supported If the connection established over TCP DIRSECURE is set to 0 DIGEST MD5 is the only supported mechanism Note Avaya J129 IP Phone does not support this parameter Table continues List of configuration parameters Ap...

Страница 338: ...other attributes pressing the Details soft key T The attributes specified in this parameter must be a subset of the attributes specified in DIRNAME_FIELDS For example SET DIRNAME_FIELDS cn sn In this example each match on a search result list displays a last name and a first name Note Avaya J129 IP Phone does not support this parameter Table continues Customizable parameters April 2020 Installing ...

Страница 339: ...of the search attributes depend on the LDAP server configuration and can vary from one LDAP directory to another When configuring this parameter you must use attribute names that coincide with the selected LDAP server attribute names For example SET DIRSEARCH_FIELDS givenName mail middle initials telephoneNumber sn mob ile o department Ra nk office DoD SIP URI Note Avaya J129 IP Phone does not sup...

Страница 340: ... You need to configure startTLS for the secure LDAP connection Value operation 0 Use TCP 1 Use TLS For example SET DIRSECURE 1 Note Avaya J129 IP Phone does not support this parameter Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 340 Comments on this document infodev avaya com ...

Страница 341: ...als Middle Initial Display Name Full Name sn Last Name job title Job cn Common Name o Office c Countr y department Departmen t street Street mail M ail Box l telephoneNumber PhoneNumber st mobile Mobile postalCode Post al code facsimileTelephon eNumber Fax DoD SIP URI Number In this example the format is as follows SET DIRSHOW_FIELDS LDAP Attributes Field Names LDAP Attribute 1 Field Name1 Note Av...

Страница 342: ...r DIRSRVRPRT 389 Specifies the port number for the LDAP directory server Valid values are positive integers from 1 to 65535 For example SET DIRSFVFRT 389 Note Avaya J129 IP Phone does not support this parameter DIRTOPDN Null Specifies the LDAP search base For example SET DIRTOPDN dc global dc avaya dc com Note Avaya J129 IP Phone does not support this parameter Table continues Customizable paramet...

Страница 343: ...URI extension email department zipCode country for number types work home mobile other Note Avaya J129 IP Phone does not support this parameter DIR_LDAP_DESCRIPTION LDAP Directory Specifies a custom label to be used for the LDAP directory in the Contacts application Valid value is a text string Note Avaya J129 IP Phone does not support this parameter Table continues List of configuration parameter...

Страница 344: ...o the phone or does not receive a response the phone assumes that AST features are not available 0 The phone operates in a mode where AST features are not available Note Set the parameter to 0 for an Open SIP environment DISPLAY_NAME Null Specifies that the display name will be used for the remote party if the server supports a phone providing its own display name This parameter is used only in 3P...

Страница 345: ...format separated by commas without spaces DOMAIN Null Specifies a character string that will be appended to parameter values that are specified as DNS names before the name is resolved The value can contain 0 to 255 characters The default value is null This parameter can be set through DHCP The settings file Setting this parameter through the settings file overwrites any values set through DHCP Ta...

Страница 346: ...e phone Ethernet line interface and its secondary PC Ethernet interface Value operation 0 EAPOL multicast pass through enabled without proxy logoff 1 EAPOL multicast pass through enabled with proxy logoff 2 EAPOL multicast pass through disabled DOT1XEAPS MD5 Specifies the authentication method to be used by 802 1X Valid values are MD5 and TLS Table continues Customizable parameters April 2020 Inst...

Страница 347: ...rameter can also be set through the LLDP which overwrites any value in the settings file DSCPAUD_FL 43 Specifies the DSCP value for flash precedence or priority level voice call Valid values are from 0 to 63 DSCPSIG 34 Specifies the layer 3 Differentiated Services DiffServ Code Point for signaling frames generated by the phone Valid values are 0 through 63 This parameter can also be set through LL...

Страница 348: ... at 2 AM local time Dmmmht for example 10Mar5L which corresponds to March 10 at 5 AM local time DSTSTOP 1SunNov2L Specifies when to stop applying the offset for daylight savings time You can set the date and time when the offset is stopped in the following formats odddmmmht for example 1SunNov2L which corresponds to the first Sunday in November at 2 AM local time Dmmmht for example 7Nov5L which co...

Страница 349: ...icians when they don t have access to the Avaya network to generate EASG responses for SSH login The URLs must be separated by commas without any intervening spaces Valid values are 0 to 255 ASCII characters EEESTAT 1 Specifies Energy Efficient Ethernet 802 3az is enabled on PHY1 and PHY2 Value operation 0 EEE is disabled on both PHY1 and PHY2 1 EEE is enabled on both PHY1 and PHY2 This parameter ...

Страница 350: ...thm will be applied for System Numbers Busy Indicators and Auto Dials Value operation 0 Disable ELD for System Numbers 1 default Enable ELD for System Numbers Note Avaya J139 IP Phone does not support the Busy Indicator feature ENABLE_3PCC_ENVIRONMENT 1 Specifies that the phone is working in an Open SIP environment Value operation 0 Disabled 1 Enabled Table continues Customizable parameters April ...

Страница 351: ...nvironment Value operation 0 Configured for a third party proxy with SIPPING 19 features 1 Configured for Avaya with AST features Note Set the parameter to 0 for an Open SIP environment ENABLE_BLIND_TRANSFER 1 Specifies that whether the blind transfer is enabled or not Value operation 0 Disabled 1 Enabled Note Avaya J129 IP Phone does not support this feature Table continues List of configuration ...

Страница 352: ...NABLE_DND 1 Specifies that the do not disturb feature is enabled Value operation 0 Disabled 1 Enabled Note This parameter is only applicable if an Open SIP environment is configured If the 3PCC_SERVER_MODE is 3CX then the default value is 0 Then you can enable the DND feature through the 3CX web application Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 ...

Страница 353: ...Specifies if the phone sets up a voice channel to the called party before the call is answered Value operation 0 No 1 Yes Setting this parameter to 1 can speed up call setup ENABLE_EXCHANGE_REMINDER 0 Specifies whether or not exchange reminders will be displayed Value operation 0 Not displayed 1 Displayed Note Only Avaya J129 IP Phone supports this feature Table continues List of configuration par...

Страница 354: ...dec is enabled Value operation 0 Disabled 1 Enabled ENABLE_G726 1 Specifies if the G 726 codec is enabled Value operation 0 Disabled 1 Enabled ENABLE_G729 1 Specifies if the G 729A codec is enabled Value operation 0 Disabled 1 Enabled without Annex B support default 2 Enabled with Annex B support Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP P...

Страница 355: ... phones stores unencrypted private data for no longer than 24 hours Value operation 0 GDPR mode is disabled 1 GDPR mode is enabled Avaya J129 IP Phone does not support this parameter Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 355 Comments on this document infodev avaya com ...

Страница 356: ...a Aura failover mode 1 The phone supports IP Office in a native environment 2 The phone supports IP Office with additional features driven by the IP Office proxy Avaya J129 IP Phone supports value 0 and 1 Avaya J139 IP Phone Avaya J159 IP Phoneand Avaya J169 J179 IP Phonesupports value 0 and 2 ENABLE_MLPP 0 Specifies that whether the Multiple Level Precedence and Preemption MLPP is enabled or not ...

Страница 357: ...user s behalf Value operation 0 No 1 Yes Note Multiple registered phones can lead to service disruption ENABLE_OOD_MSG_TLS_ONLY 1 Specifies if an Out Of Dialog OOD REFER must be received over TLS transport to be accepted Value operation 0 No TLS is not required 1 Yes TLS is required Note A value of 0 is only intended for testing purposes Table continues List of configuration parameters April 2020 ...

Страница 358: ...and Page feature is available to the user The Park Dynamic and Page feature requires that the CALL_PARK_DYNAMIC_ FAC code and CALL_PARK_DYNAMIC_ METHOD are defined in order to park the call Value operation 0 Park Dynamic and Page feature is not available to the user Default 1 Park Dynamic and Page feature is available to the user Note Avaya J129 IP Phone does not support this parameter Table conti...

Страница 359: ...On Avaya J129 IP Phone the Lock option is in the Main menu There is no Lock soft key or feature button ENABLE_PUBLIC_CA_CERTS 1 Specifies whether the out of the box phone can validate server certificates against a list of well known public Certificate Authority certificates Value operation 0 Embedded public CA certificates are only trusted when TRUSTCERTS is empty 1 Embedded public CA certificates...

Страница 360: ... redials last number or displays list of recently dialed numbers Value operation 0 Last number redial 1 Select the last number redial or from the redial list Note Avaya J129 IP Phone do not support this feature ENABLE_RFC5922 1 Specifies to enable or disable the RFC5922 certificate validation Value operation 0 disable validation 1 enable validation Table continues Customizable parameters April 202...

Страница 361: ...d with a confirmation screen ENABLE_SHOW_EMERG_SK_UNREG 2 Specifies if an Emergency soft key with or without a confirmation screen is displayed when the phone is not registered All emergency numbers will always be supported Value operation 0 Emergency soft key is not displayed 1 Emergency soft key is displayed without a confirmation screen 2 Emergency soft key is displayed with a confirmation scre...

Страница 362: ...gainst AOR and Contact header during phone registration Value operation 0 No validation 1 Validates the phone registration ENABLE_UDP_TRANSPORT 1 Specifies that the UDP option is available on the phone user interface for selection The UDP option is available along with TCP and TLS Value operation 0 Disabled 1 Enabled ENABLE_WEBSERVER 0 Enables or disables the web server to configure the phones in ...

Страница 363: ...TLS signaling must be set to 0 ENHDIALSTAT 1 Specifies if the algorithm defined by the parameter is used during certain dialing behaviors Value operation 0 Disables algorithm 1 Enables algorithm but not for Contacts 2 Enables algorithm including Contacts 3 Unconditionally apply enhanced dialing rules Table continues List of configuration parameters April 2020 Installing and Administering Avaya J10...

Страница 364: ... Code to invoke Escalation feature Note This parameter is available in Avaya J159 IP Phone Avaya J169 J179 IP Phone EVENT_NOTIFY_AVAYA_MAX_USERS 20 Specifies the maximum number of users to be included in an event notification message from CM AST II Valid values are 0 through 1 000 This parameter is used only for development and debugging purposes Table continues Customizable parameters April 2020 ...

Страница 365: ...sername ExchangeUserAccount if ExchangeUserDomain is empty Note Only Avaya J129 IP Phone supports this feature EXCHANGE_EMAIL_DOMAIN Null Specifies the Exchange email domain The value can contain 0 to 255 characters Note Only Avaya J129 IP Phone supports this feature EXTEND_RINGTONE Null Provides a way to customize ring tone files This is a comma separated list of file names in xml format F Table ...

Страница 366: ...rough 32 Value of 0 means that this timer is disabled FIPS_ENABLED 0 Specifies whether the usage of FIPS 140 approved cryptography is enabled or not Value operation 0 Default Disables FIPS 140 approved cryptographic algorithms 1 Enables only FIPS 140 approved cryptographic algorithms FORCE_SIP_EXTENSION Null Specifies whether the phone prompts to enter the User ID after the phone powers up FORCE_S...

Страница 367: ...umeric characters FORCE_XSI_USER_ID Null Specifies the BroadSoft user ID which the phone must use for XSI authentication BroadSoft user Id is the SIP user Id excluding at and domain Valid values are 0 to 255 ASCII characters FORCE_XSI_WEB_PASSWORD Null Specifies the BroadSoft s web portal password which the phone must use for XSI web authentication If the value is null then SIP authentication meth...

Страница 368: ...e of Subject Alternative Names includes FQDN instead of IP address and the SIP_CONTROLLER_LIST is defined using IP address This parameter is supported with phone service running over TLS however the main use case is for Avaya Aura SM PPM services This parameter must not to be used as an alternative to a DNS lookup or reverse DNS lookup G G726_PAYLOAD_TYPE 110 Specifies the RTP payload type to be u...

Страница 369: ...OUP can be set manually in a phone by using the GROUP local craft procedure The default value of GROUP in each phone is 0 and the maximum value is 999 GUESTDURATION 2 Specifies the duration in hours before a Guest Login or a visiting user login is automatically logged off if the phone is idle Valid values are integers from 1 to 12 Note This parameter is supported by J159 and J169 179 phones Table ...

Страница 370: ... number of minutes before time specified by GUESTDURATION that a warning of the automatic logoff is initially presented to the Guest or Visiting User Valid values are integers from 1 to 15 H HANDSET_PROFILE_DEFAULT 1 Specifies the number of the default handset audio profile Valid values are 1 through 20 Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 seri...

Страница 371: ...me should be displayed for the corresponding profile Names might contain spaces but if any do the entire list must be quoted There is no way to prevent a profile from being displayed HEADSET_PROFILE_DEFAULT 1 Specifies the number of the default headset audio profile Valid values are 1 through 20 Note Avaya J129 IP Phonedoes not support this feature Table continues List of configuration parameters ...

Страница 372: ...d There is no way to prevent a profile from being displayed Note Avaya J129 IP Phonedoes not support this feature HEADSYS 0 Specifies whether the phone goes on hook if the headset is active when the disconnect message is received Value operation 0 The phone goes on hook if the disconnect message is received when the headset is active 1 Disconnect messages are ignored when the headset is active 2 H...

Страница 373: ...r other models Specifies the number of minutes of idle time after which the Home screen is displayed Valid values are 0 through 30 A value of 0 means that the Home screen is not displayed automatically when the phone is idle Note Only Avaya J129 IP Phone supports this feature HOTLINE Null Specifies zero or one hotline number Valid values can contain up to 30 dialable characters ranging from 0 to 9...

Страница 374: ...e to the root of the HTTPS file server to the directory in which the device configuration and date files are stored If MACADDR and or MODEL4 and or SERIALNO macro is present in the configured path then such macro is replaced with its actual value The value can contain 0 to 127 ASCII characters without space HTTPPORT 80 Sets the TCP port used for HTTP file downloads from non Avaya servers Values ra...

Страница 375: ...to 255 characters HTTPSRVR Null Specifies zero or more HTTP server IP addresses to download configuration script files The addresses must be separated by commas without any intervening spaces The format of specifying IP addresses are Dotted decimal Colon hex DNS name The parameter can be set by using LLDP Valid values contains 0 to 255 ASCII characters I Table continues List of configuration param...

Страница 376: ...INE_KEY 0 Specifies if the action of Softkey1 on the phone screen is performed or ignored when the user s call appearance is on an active call and the user presses the line key associated with the active call Value operation 0 No 1 Yes Note Avaya J129 IP Phone does not support this feature Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones i...

Страница 377: ...pecifies the power level of tone expressed in dBm0 Values can range from 20dBm to 7dBm INTER_DIGIT_TIMEOUT 5 Specifies the number of seconds that the phone waits after a digit is dialed before sending a SIP INVITE Valid values are 1 through 10 IPV6DADXMITS 1 Specifies whether Duplicate Address Detection is performed on tentative addresses as specified in RFC 4862 Value operation 0 DAD is disabled ...

Страница 378: ...ine is ended Valid values 0 Disable When a call on the selected line is ended the selection is moved from the current Call Appearance to session line with a higher priority or to the first available line if the phone becomes idle 1 Enable default When a call on the selected line is ended the highlighted line is not changed L Table continues Customizable parameters April 2020 Installing and Adminis...

Страница 379: ...an support VLAN tagging The IP phone sends tagged frames with VLAN L2QVLAN even if L2QVLAN is set to 0 2 Off VLAN functionality is disabled Note This parameter can also be set through Local admin procedure A name equal to value pair in DHCPACK message SET command in a settings file DHCP option 43 LLDP Table continues List of configuration parameters April 2020 Installing and Administering Avaya J1...

Страница 380: ...ues in the settings file L2QSIG 6 Specifies the layer 2 priority value for signaling frames generated by the phone Valid values are 0 through 7 Note This parameter can also be set through SET command in a settings file LLDP AADS Setting this parameter through LLDP or AADS overwrites values in the settings file Table continues Customizable parameters April 2020 Installing and Administering Avaya J1...

Страница 381: ...ge text The file name can contain 0 to 32 ASCII characters When you set the parameter to the default value null the Text Size option is not available Note Avaya J169 J179 IP Phone supports this parameter LANGUAGES Null Specifies the language files that must installed or downloaded to the phone Filenames can be full URL relative pathname or filename comma separated filenames ending with xml Table c...

Страница 382: ...area code for calls within same area code regions Value operation 0 User don t need to dial area code 1 User need to dial area code When enabled the area code parameter PHNLAC should also be configured Note This parameter is supported when the phone is failed over Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment ...

Страница 383: ...itical Alert and Emergency events are logged 3 Error Critical Alert and Emergency events are logged default 4 Warning Error Critical Alert and Emergency events are logged 5 Notice Warning Error Critical Alert and Emergency events are logged 6 Informational Notice Warning Error Critical Alert and Emergency events are logged 7 Debug Informational Notice Warning Error Critical Alert and Emergency eve...

Страница 384: ...cified to log events below the Error level The list can contain up to 255 characters Category names are separated by commas without any intervening spaces H1xx SIP R1 0 and later the default is ALL which implies all categories New categories for H1xx compare to 96x1 SIP include ANDROID and KERNEL Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP P...

Страница 385: ...th a remote party number in the call history 1 Dialed digits are logged in call history exactly as they were entered by the user default LOGSRVR Null Specifies one address for a syslog server in dotted decimal formatl IPv4 colon hex format IPv6 if supported or DNS name format The value can contain 0 to 255 characters M Table continues List of configuration parameters April 2020 Installing and Admi...

Страница 386: ...ultiple sources for example Exchange or locally the contact name saved first is displayed MAX_TRUSTCERTS 10 Specifies the maximum number of trusted certificates defined by the TRUSTCERTS parameter that can be downloaded to the phone Each trusted certificate file may contain more than one certificate MAX_TRUSTCERTS enforces the number of certificates Valid values are from 1 to 10 MAX_DNS_DISCOVERED...

Страница 387: ...DP answer in Avaya environment 4 IPv4 Note 1 and 3 6 IPv6 Note 1 and 3 46 Follow the remote preference 64 Follow the remote preference Value operation SDP answer in Non Avaya environment 4 IPv4 Note 1 and 3 6 IPv6 Note 1 and 3 46 Prefer IPv4 if available in SDP offer only if MEDIA_NEG_PREFER ENCE is set to local otherwise grants the remote preference 64 Prefer IPv4 if available in SDP offer Table ...

Страница 388: ...es with non zero port NOTE2 Answerers are always ANAT capable NOTE3 MEDIA_ADDR_MODE 4 or 6 enforces a dual stack phones which are configured with both IPv4 and IPv6 address to behave as IPv4 only or IPv6 only phone MEDIA_NEG_PREFEREN CE is ignored when MEDIA_ADDR_MODE is 4 or 6 Example Setting to use IPv6 only SET MEDIA_ADDR_MODE 6 Example Setting to preference of IPv6 over IPv4 SET MEDIA_ADDR_MOD...

Страница 389: ...a preservation when ENABLE_IPOFFICE is set to 2 Value operation 0 Phone tries to preserve a call for a duration specified by PRESERVED_CALL_D URATION settings parameter 1 Phone does not preserve a call As soon as the phone detects link failure to IP Office the phone drops a call and makes re registration attempt Table continues List of configuration parameters April 2020 Installing and Administeri...

Страница 390: ...enc 7 aescm128 hmac80 unenc unauth 8 aescm128 hmac32 unenc unauth 9 none default 10 aescm256 hmac80 11 aescm256 hmac32 The list of media encryption options are ordered from high left to low right options The phone publishes this list in the SDP OFFER or chooses from SDP OFFER list according to the list order defined in MEDIAENCRYPTION Table continues Customizable parameters April 2020 Installing a...

Страница 391: ...this feature If this parameter is not set other parameters listed below will be ignored Valid values 0 Multicast Paging is disabled 1 Multicast Paging is enabled Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 391 Comments on this document infodev avaya com ...

Страница 392: ... valid value is an even integer ranging from 1024 to 65534 Priority is the priority of a group Allowed values are 1 through 16 with smaller values indicating a higher priority Label is a group label which is displayed in notification messages when the incoming page from this group is played All the above listed settings are required For example SET MP_GROUPS_TO_LISTEN 239 0 0 0 1208 1 Secu rity 23...

Страница 393: ... For example SET MP_GROUPS_TO_SEND 239 0 0 0 1208 Sales 239 1 2 3 1210 Team MP_CODEC 1 Specifies a codec which will be used to code and decode Multicast Paging transmissions Valid values 1 G 729 codec is used 2 G 711u codec is used 3 G 711a codec is used MP_PACKET_SIZE 20 Specifies the size of an RTP packet in milliseconds The valid values are 10 through 80 The value must be valid for the selected...

Страница 394: ...operation 0 the speakerphone is unmuted 1 the speakerphone is muted Note This parameter is set to 0 in IP Office environment MYCERTCAID CAIdentifier Specifies an identifier for the CA certificate with which the SCEP certificate request is to be signed if the server hosts multiple Certificate Authorities The value can contain zero to 255 ASCII characters Table continues Customizable parameters Apri...

Страница 395: ...an SCEP certificate request that is common for all phones The value must begin with a and can include Organizational Unit Organization Location State and Country The value can contain Zero to 255 ASCII characters Note must be used as a separator between components Commas do not work with some servers MYCERTKEYLEN 2048 Specifies the bit length of the public and private keys generated for the SCEP c...

Страница 396: ...SR to the SCEP server The valid values can range from Zero to 255 ASCII characters The default value is null MYCERTWAIT 1 Specifies the phone s behavior if the SCEP server indicates that the certificate request is pending for manual approval Value operation 0 Poll the SCEP server periodically in the background 1 Wait until a certificate is received or the request is rejected N Table continues Cust...

Страница 397: ...NAT bindings for the phone signaling IP address and port Valid values None The phone will use the default value 15 900 The phone will use this value as the keep alive interval for every SIP registration and dialog NO_DIGITS_TIMEOUT 20 Specifies the number of seconds the phone waits for a digit to be dialed after going off hook and before generating a warning tone Valid values are 1 through 60 O Ta...

Страница 398: ...pecifies that OCSP is used to check the revocation status of the certificates Value operation 0 Disabled 1 Enabled for all peer TLS connections on SIP HTTPS and EAP TLS OCSP_HASH_ALGORITHM 0 Specifies the hashing algorithm for OCSP request Value operation 0 SHA1 1 SHA256 OCSP_NONCE 1 Specifies that whether a nonce is added in the OCSP requests and expected in the OCSP responses Value operation 0 N...

Страница 399: ... use in an OCSP request when more than one source is available Value operation 1 Checks the OCSP_URI and then the OCSP field of the Authority Information Access AIA extension of the certificate 2 Checks the OCSP field of the Authority Information Access AIA extension of the certificate and then the OCSP_URI OCSP_USE_CACHE 1 Specifies that the OCSP caching is in use Value operation 0 Checks the OCS...

Страница 400: ...country code for United States The value is 1 Valid values 1 to 999 PHNDAC Null Dial access code will be applied if the dialed number length the length of the Dial access code length equals the national number length This calculation does not include an outside line access code It is different from PHNLAC since PHNLAC is applied when the phone number length is more than ext number length and less ...

Страница 401: ...ters 0 9 PHNIC 011 Specifies the international access code For the United States the value is 011 Valid values are 0 to 4 dialable characters 0 9 PHNLAC Null Phone s Local Area Code indicates the phone s local area code which along with the parameter LOCAL_DIAL_AREA_CO DE allows users to dial local numbers with more flexibility PHNLAC is a string representing the local area code the phone Note Thi...

Страница 402: ...p to 30 dialable characters 0 9 PHNMUTEALERT_BLOCK 1 Specifies if the Mute Alert feature is blocked or unblocked Value operation 0 Unblocked 1 Blocked PHNNUMOFSA 3 Specifies the number of session appearances the phone must support while operating in an non Avaya environment Valid values are 1 through 10 PHNOL 9 Specifies the outside line access code This is the number you press to make an outside ...

Страница 403: ...led attempts that you permit to unlock the phone After the maximum is reached the user will be blocked from further attempts for a period of time before being allowed to attempt again If you set the value to 0 the user will never be blocked from attempting to unlock the phone PHONE_LOCK_PASSWORD_LOCKED_TIME 5 Specifies the length of time that you set where the user will be blocked from attempting ...

Страница 404: ...hone The value can be only digits ranging between 4 20 characters if you do not set any value here the SIP password can be used for unlocking the phone Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 404 Comments on this document infodev avaya com ...

Страница 405: ...is used at the first boot up of the phone The Display menu is available under the Settings menu and the user can change the screen width setting manually to override the PHONE_SCREEN_MO DE parameter value If PHONE_SCREEN_MO DE is set to 1 after the phone screen mode is set to Half this setting will have no effect 2 Forced Half Screen mode is used on the phone and this setting cannot be changed by ...

Страница 406: ...rdware otherwise auto negotiated PHY2_AUTOMDIX_ENABLED 1 Specifies whether auto MDIX is enabled on PHY2 Value operation 0 auto MDIX is disabled 1 auto MDIX is enabled PHY2PRIO 0 Specifies the layer 2 priority value to be used for frames received on the secondary Ethernet interface when VLAN separation is enabled Valid values are 0 through 7 Note J129 does not support this parameter Table continues...

Страница 407: ...r or not VLAN tags are stripped on Ethernet frames going out of the Computer PC port Value operation 0 Strip tags VLAN tags are stripped from Ethernet frames leaving the computer PC port of the phone 1 Does not strip tags VLAN tags are not stripped from Ethernet frames leaving the Computer PC port of the phone Note This parameter is configured through the settings file Table continues List of conf...

Страница 408: ...file LLDP PKCS12_PASSWD_RETRY 3 Specifies the number of retries for entering PKCS12 file password If user failed to enter the correct PKCS12 file password after PKCS12_PASSWD_RET RY retries then the phone will continue the startup sequence without installation of PKCS12 file Valid values are from 0 to 100 Value operation 0 No retry Table continues Customizable parameters April 2020 Installing and ...

Страница 409: ...ferred over SCEP if PKCS12URL is defined Value operation Null Default Specifies that the PKCS 12 identity certificate download is disabled 0 255 characters PLAY_TONE_UNTIL_RTP 1 Specifies whether locally generated ringback tone stops as soon as SDP is received for an early media session or whether it will continue until RTP is actually received from the far end party Value operation 0 Stop ringbac...

Страница 410: ...ONS 0 Specifies whether to preserver media connections for the servers that do not comply with RFC 3264 8 2 Value operation 0 Do not preserve media connections 1 Preserver media connections PRESERVED_CALL_DURATION 120 Specifies the time interval in minutes if ENABLE_IPOFFICE is set to 2 and if MEDIA_PRESERVATION is set to 1 The time interval can be from 10 minutes to 120 minutes Table continues Cu...

Страница 411: ... call on this line on another device Value operation 0 Indicates Barge in is disabled for the primary line 1 Indicates Barge in is enabled for the primary line This parameter is ignored in BLA mode Ring Central Server does not support Barge in This parameter value is ignored if the selected line mode is BLA Note This parameter is supported only by Avaya J139 IP Phone Avaya J159 IP Phone and Avaya ...

Страница 412: ... primary line behavior are not affected Value operation 0 Indicates a private line 1 Indicates a shared line Note This parameter is supported only by Avaya J139 IP Phone Avaya J159 IP Phone and Avaya J169 J179 IP Phone Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 412 Comments on this document infodev avaya co...

Страница 413: ...calls parked to the user s extension incoming calls to a monitored BLF key calls parked to a monitored BLF key Value operation 0 Sort the list of incoming alerts in the order they are received 1 Sort the list of incoming alerts by priority Note This parameter is available in Avaya J159 IP Phone Avaya J169 J179 IP Phone Table continues List of configuration parameters April 2020 Installing and Admi...

Страница 414: ...cifies an access code to access the admin menu procedures Valid values contain 0 through 7 ASCII numeric digits The default value is 27238 CRAFT unless indicated otherwise below A null value implies that an access code is not required for access Note Setting the value in this file is intended primarily for configurations with versions of phone or if server software that do not support setting this...

Страница 415: ...TERNATE_NUM2_RINGTONE 1 Specifies if the user menus related to the ringtones are displayed on the phone user interface and the web interface Value operation 0 The user menus are not displayed 1 The user menus are displayed PROVIDE_BLF_CALL_PARK_RINGTONE 1 Specifies if the user menus related to the ringtones are displayed on the phone user interface and the web interface Value operation 0 The user ...

Страница 416: ...is not provided default 1 The call forward ringtone option is provided PROVIDE_CALL_PARK_RINGTONE 1 Specifies if the user menus related to the ringtones are displayed on the phone user interface and the web interface Value operation 0 The user menus are not displayed 1 The user menus are displayed PROVIDE_EXCHANGE_CALENDAR 1 Specifies if menu items for exchange calendar are displayed Value operati...

Страница 417: ...2 Long 1000ms with user option 3 Very Long 2000ms with user option 4 No Repeat with user option 5 Default 500ms without user option 6 Short 250ms without user option 7 Long 1000ms without user option 8 Very Long 2000ms without user option 9 No Repeat without user option Note Avaya J129 IP Phonedoes not support this feature Table continues List of configuration parameters April 2020 Installing and ...

Страница 418: ...OVIDE_OPTIONS_SCREEN 1 Specifies if Options Settings menu is displayed on phone Value operation 0 No 1 Yes PROVIDE_PRIMARY_RINGTONE 1 Specifies if the user menus related to the ringtones are displayed on the phone user interface and the web interface Value operation 0 The user menus are not displayed 1 The user menus are displayed Table continues Customizable parameters April 2020 Installing and A...

Страница 419: ... user menus are displayed PROVIDE_RING_REMINDER_RINGTONE 1 Specifies if the user menus related to the ringtones are displayed on the phone user interface and the web interface Value operation 0 The user menus are not displayed 1 The user menus are displayed Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environmen...

Страница 420: ...s ignored in BLA mode Note This parameter is supported in Avaya J139 IP Phone Avaya J159 IP Phone and Avaya J169 J179 IP Phone PROVIDE_TRANSFER_TYPE 0 Provides the call transfer type in an Open SIP environment Values are 0 or 1 PSTN_VM_NUM Null Specifies the dialable string that is used to call into the messaging system For example when you press the Message Waiting button Note This parameter is s...

Страница 421: ...sh type The Push types controlled by each digit 11111 are the following The rightmost digit controls Top line Push requests The next digit to the left controls display WML browser Push requests The next digit to the left controls receive audio Push requests The next digit to the left controls transmit audio Push requests The next digit to the left controls phonexml Push requests Note The display P...

Страница 422: ...Specifies the TCP port number to be used by the HTTP server in the phone for push Valid values are 80 through 65 535 Q Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 422 Comments on this document infodev avaya com ...

Страница 423: ...tter compensation delay is 140ms 4 Packet loss is 3 or round trip network delay is 560ms or jitter compensation delay is 120ms 5 Packet loss is 2 or round trip network delay is 480ms or jitter compensation delay is 100ms 6 Packet loss is 1 or round trip network delay is 400ms or jitter compensation delay is 80ms Note Avaya J129 IP Phonedoes not support this parameter R Table continues List of conf...

Страница 424: ...is not generated default 1 Call recording tone is not generated RECORDINGTONE_INTERVAL 15 Specifies the number of seconds between call recording tones Valid values are from 1 to 60 Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 424 Comments on this document infodev avaya com ...

Страница 425: ...e transmit audio level 5 The tone volume is 25dB below the transmit audio level 6 The tone volume is 20dB below the transmit audio level 7 The tone volume is 15dB below the transmit audio level 8 The tone volume is 10dB below the transmit audio level 9 The tone volume is 5dB below the transmit audio level 10 The tone volume is equal to the transmit audio level Note Avaya J129 IP Phone does not sup...

Страница 426: ... phone tries again after a randomly selected delay of 50 to 90 of the value of RECOVERYREGISTERW AIT Valid values are from 10 to 36 000 REDIRECT_TONE 1 Specifies the tone to play when a call goes to coverage Valid values are from 1 to 4 Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 426 Comments on this documen...

Страница 427: ...pears from Phone UI user menu The value operations 0 Last number redial Default 1 Redial list Default for ACO 2 Last number redialed Forced 3 Redial list Forced Note Avaya J129 IP Phone does not support this feature REGISTERWAIT 900 Specifies the number of seconds between re registrations with the current server Valid values are from 30 to 86400 Table continues List of configuration parameters Apr...

Страница 428: ...the phone had the last time it successfully registered with a call server While reusing an address DHCP enters the extended rebinding state described above for DHCPSTD Valid values are 0 and 20 through 999 The default value is 60 A value of zero means that DHCP will try forever and there will be no reuse Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 ser...

Страница 429: ...ueID is queue Note The parameter is supported in OpenSIP environment only and when 3PCC_SERVER_MODE is set to 2 3CX RINGTONE_DEFAULT_ALTERNATE_NUM2 17 Specifies the index of the default ringtone to be used when an incoming call is from the second alternate number Specifies the index of the default ringtone to be used when an incoming call is from the second alternate number Note This parameter is ...

Страница 430: ...fault ringtone to be used when a notification is received of a parked call on a BLF Valid values are 1 18 Note This parameter is applicable only for Open SIP servers which support the BLF feature RINGTONE_DEFAULT_BLF_CALL_PARK 1 Specifies the index of the default ringtone to be used when a notification that a call has been parked on the logged in extension Valid values are 1 18 Note This parameter...

Страница 431: ... the index of the default ringtone to be used when a notification that a call has been parked on thelogged inextension Specifies the index of the default ringtone to be used when a notification that a call has been parked on thelogged inextension Note This parameter is applicable only for Open SIP servers which support the Call Parking feature RINGTONE_DEFAULT_PRIORITY_ALERT 15 Specifies the index...

Страница 432: ...fies a list of display names and file names or URLs for a custom ring tone files to be downloaded and offered to users The list can contain 0 to 1023 UTF 8 characters The default value is null Values are separated by commas without any intervening spaces Each value consists of a display name followed by an equals sign followed by a file name or URL Display names can contain spaces but if any do th...

Страница 433: ...lt 1 Phone checks for updated version of each ring tone file at startup RINGTONESTYLE 0 Specifies the style of ring tones that are offered to the user for personalized ringing when Classic is selected as opposed to Rich Value operation 0 North American ring tones are offered default 1 European ring tones are offered Table continues List of configuration parameters April 2020 Installing and Adminis...

Страница 434: ...ifies if VoIP Metrics Report Block as defined in RTP Control Protocol Extended Reports RTCP XR RFC 3611 is sent as part of the RTCP packets to remote peer or to RTCP monitoring server Value operation 0 No 1 Yes RTCPCONT 1 Specifies if the sending of RTCP is enabled Value operation 0 No 1 Yes RTCPMON Null Specifies the IP or DNS address for the RTCP monitor You can set this parameter only if the en...

Страница 435: ...PORT_LOW 5 004 Specifies the lower limit of the UDP port range to be used by RTP or RTCP connections The values can range from 1 024 through 65 503 RTP_PORT_RANGE 40 Specifies the range or number of UDP ports available for RTP or RTCP connections This value is added to RTP_PORT_LOW to determine the upper limit of the UDP port range The values can range from 32 through 64 511 S Table continues List...

Страница 436: ... does not support Barge in This parameter value is ignored if the selected line mode is BLA Note These parameters are supported only by Avaya J139 IP Phone Avaya J159 IP Phone and Avaya J169 J179 IP Phone SCA n _ENABLED 0 Specifies whether n shared line is enabled n can be a number of 1 to 8 Value operation 0 Indicates disabled 1 Indicates enabled Note These parameters are supported only by Avaya ...

Страница 437: ...may not coincide with user s login credentials This value is optional If not provided SCA n _SIPUSERID value is used Note These parameters are supported only by Avaya J139 IP Phone Avaya J159 IP Phone and Avaya J169 J179 IP Phone Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 437 Comments on this docum...

Страница 438: ...s to the number of shared call appearances that are be displayed on the phone for this shared line Ring Central Server supports only 1 call appearance for each shared line Even if the value is set otherwise the server ignores it Values ranges from 1 to 5 Note These parameters are supported only by Avaya J139 IP Phone Avaya J159 IP Phone and Avaya J169 J179 IP Phone Table continues Customizable par...

Страница 439: ...and Avaya J169 J179 IP Phone SCA n _SIPUSERID Null Specifies the Address or Record AOR for each shared line This parameter is required for both the SCA and BLA modes n can be a number of 1 to 8 This parameter should only specify the handle as the domain is specified independently Shared lines are only supported for the same SIP domain as the primary line Note These parameters are supported only by...

Страница 440: ...A If not provided SCA n _SIPUSERID value will be used The Ring Central Server ingnores this parameter and uses authentication credentials provided in SCA n _SIPUSERID Note These parameters are supported only by Avaya J139 IP Phone Avaya J159 IP Phone and Avaya J169 J179 IP Phone Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open S...

Страница 441: ...ted only by Avaya J139 IP Phone Avaya J159 IP Phone and Avaya J169 J179 IP Phone in 3PCC environments SCEPPASSWORD SERIALNO Specifies a challenge password to use with SCEP The value of SCEPPASSWORD if non null is included in a challengePassword attribute in SCEP certificate signing requests If the value contains SERIALNO SERIALNO is replaced by the value of SERIALNO If the value contains MACADDR M...

Страница 442: ...ed onto the phone Only the jpeg file format is supported and the maximum file size is 256KB Note that the image file name is case sensitive SCREENSAVER_IMAGE_DISPLAY N A Allows the administrator to display the desired screen saver image Note that if BACKGROUND_IMAGE_ SELECTABLE is set to 1 then the end user can override this setting Table continues Customizable parameters April 2020 Installing and...

Страница 443: ...re supported only by the Avaya J159 IP Phone and Avaya J169 J179 IP Phone SCREENSAVER_IMAGE_SELECTABLE 1 Allows the end user to select and change the screen saver images Value operation 0 End user can not select and change the screen saver images from the settings menu 1 End user can select and change the screen saver images from the settings menu Table continues List of configuration parameters A...

Страница 444: ...ported only in Avaya J159 IP Phone SCREENSAVER_IMAGE_DISPLAY_SECONDARY Null Specifies the screen saver image to be displayed on the Secondary screen The filename will be one of the filenames listed in SCREENSAVER_IMAGE_ SECONDARY Note that if SCREENSAVER_IMAGE_ SELECTABLE_SECONDA RY is set to 1 then the end user may override this setting Example screensaver_example1 jp g Note This parameter is sup...

Страница 445: ...ies if SDP capability negotiation is enabled Value operation 0 SDP capability negotiation is disabled 1 SDP capability negotiation is enabled default SEND_DTMF_TYPE 2 Specifies if DTMF tones are sent in band as regular audio or out of band using RFC 2833 procedures Value operation 1 in band 2 out of band default SERVER_CERT_RECHECK_HOURS 24 Specifies the time interval in hours for rechecking expir...

Страница 446: ...ing call pop up messages are displayed with Called for when a call is addressed to a primary private or shared line only Value operation 0 The Call for is not displayed 1 The Call for is displayed SHOW_LAST_EXTENSION 0 Specifies whether to display last extension after logout Value operation 0 To hide last extension after logout 1 To display the last extension after logout Table continues Customiza...

Страница 447: ... line is activated during an ongoing call Valid values 0 Blind transfer is performed to the SP extension number 1 The Park FAC and the SP extension number are dialed This option might not be available in all the environments SHORT_FORM_USER_ID Null Specifies if the users system extension number is different than the users FORCE_SIP_USERNAME and the user is monitoring other users via BLF When the m...

Страница 448: ...ess from SIP_CONTROLLER_LIST _2 This parameter is used by SIP signaling on a dual mode phone The single IPv4 mode phone ignores SIGNALING_ADDR_MOD E and SIP_CONTROLLER_LIST _2 and selects the SIP controller s IP addresses from SIP_CONTROLLER_LIST The single IPv6 mode phone ignores SIGNALING_ADDR_MOD E and SIP_CONTROLLER_LIST and selects the SIP controller s IPv6 addresses from SIP_CONTROLLER_LIST ...

Страница 449: ...rt transport xxx where host is an proxy address in dotted decimal or DNS name format In an Open SIP setup only DNS format is supported port is an optional port number transport xxx is an optional transport type where xxx can be TLS TCP or UDP For example SIP_CONTROLLER_LIST 10 138 251 56 506 0 transport tcp Table continues List of configuration parameters April 2020 Installing and Administering Av...

Страница 450: ...he SIP Proxy list has the following format host port transport xxx where host is IP addresses in dotted decimal format or hex format port is the port number The default value is 5 061 for TLS transport xxx is an optional transport type where xxx is either TLS or TCP The default value is TLS A dual mode controller has addresses of both families within curly brackets This parameter should not be set...

Страница 451: ...NVITE requests and INVITE responses Valid values are 2500 through 60000 Note This parameter is supported only for 3PCC environment SIP_TIMER_T4 5 000 Specifies the time in milliseconds and is an estimate of the maximum duration for a message to remain in the network Valid values are 500 through 10000 Note This parameter is supported only for 3PCC environment Table continues List of configuration p...

Страница 452: ...1 Continue conference Note This parameter is set to 1 in IP Office environment SIPDOMAIN Null Specifies the domain name to be used during SIP registration The value can contain 0 to 255 characters The default value is null SIPPORT 5 060 Specifies the port the phone opens to receive SIP signaling messages Valid values are 1 024 through 65 535 The default value is 5 060 Table continues Customizable ...

Страница 453: ...te value for this parameter only for IP Office and 3PCC environments SKILLSCREENTIME 5 Specifies the duration in seconds that the Skills screen is displayed Valid values are 0 through 60 The default value is 5 A value of 0 means that the Skills screen in not removed automatically when the agent logs in Note Avaya J129 IP Phoneand Avaya J139 IP Phonedo not support this parameter Table continues Lis...

Страница 454: ...f RTP packets capture using local admin procedures SLMCTRL 0 Specifies whether the SLA Monitor agent is enabled for phone control Value operation 0 Disabled 1 Enabled 2 Controlled from admin menu SLMPERF 1 Specifies whether the SLA Monitor agent is enabled for phone performance monitoring Value operation 0 Disabled default 1 Enabled Table continues Customizable parameters April 2020 Installing and...

Страница 455: ...fault port is not used both the SLA Mon agent and the server must be configured with the same port This parameter impacts the phone s SLA Mon agent configuration A corresponding configuration must also be made on the SLA Mon server agentcom slamon conf file Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environmen...

Страница 456: ...s must be in the dotted decimal format optionally followed by a colon and an integer port number from 0 to 65 535 To use a non default port set the value in the aaa bbb ccc ddd n format where aaa bbb ccc ddd is the IP addressof the SLA Mon server Note If default port is not used both the SLA Mon agent and server must be configured with the same port SLMSRVR impacts the phone s SLA Mon agent config...

Страница 457: ...Pv4 colon hex format IPv6 if supported or DNS name format separated by commas without any intervening spaces The list can contain up to 255 characters The default value is null SNMPSTRING Null Specifies a security string that must be included in SNMP query messages for the query to be processed Valid values contain 0 through 32 ASCII alphanumeric characters The default value is null Null disables ...

Страница 458: ...from 60 to 2 880 minutes SNTPSRVR Null Specifies a list of addresses of SNTP servers Addresses can be in dotted decimal or DNS name format separated by commas without any intervening spaces The list can contain up to 255 characters Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 458 Comments on this document inf...

Страница 459: ...ion 34 label Record Type value can only be DTMF The following symbols are allowed for action 0 9 and Any UNICODE symbols are allowed for action except the following You must keep the sequence of attributes the same as in example Use the ADD command to configure up to 10 softkeys in the 46xxsettings txt file If you use several SET commands the last one overrides the previous ones Table continues Li...

Страница 460: ...eakerphone Value operation 0 Speakerphone disabled 1 One way speaker also called monitor enabled 2 Full two way speakerphone enabled Note Avaya J129 IP Phone does not support this feature SSH_ALLOWED 0 Specifies if SSH is supported Value operation 0 Disabled 1 Enabled 2 Configured using local craft procedure When this mode is configured then by default the SSH server is disabled Table continues Cu...

Страница 461: ... 255 characters SSH_IDLE_TIMEOUT 10 Specifies the idle time in minutes after which an SSH connection is terminated Valid values are 0 through 32 767 A value of 0 means that the connection will not be terminated Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 461 Comments on this document infodev avaya c...

Страница 462: ...or 3PCC_SERVER_MODE 2 and ENABLE_3PCC_ENVIRONMENT 1 The following characters are allowed 0 9 a z A Z dot For example SET STUN_SERVER_ADDRESS 192 168 161 54 STUN_UDP_INITIAL_TIMEOUT_MSEC 500 Determines the initial timeout in milliseconds to wait for a Response to a STUN Request sent over UDP The timeout value is internally doubled after each re transmission Valid values are positive integers from 5...

Страница 463: ...ial timeout in milliseconds to wait for a Response to a STUN Request sent over UDP for media is 500 msec The timeout value is internally doubled after each re transmission Valid values are 1 through 4 SUBSCRIBE_LIST_NON_AVAYA Null Specifies comma separated list of event packages to subscribe to after registration Possible values are reg dialog mwi ccs message summary which is identical to mwi avay...

Страница 464: ...which the phone will send a subscribe message after the phone successfully registers with a call server or when a subscribe push request is received with a type attribute all The message is an HTTP GET for the URI with the phone s MAC address extension number IP address and model number appended as query values The list can contain up to 255 characters Values are separated by commas without any in...

Страница 465: ...n 0 Ignore the UDP source port number in received RTP datagrams 1 Discard received RTP datagrams default SYSLOG_ENABLED 0 Specifies if Syslog messages must be send or not Value operation 0 Sending Syslog messages is disabled default 1 Sending Syslog messages is enabled Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SI...

Страница 466: ... logged 4 Warning Error Critical Alert and Emergency events are logged Default 5 Notice Warning Error Critical Alert and Emergency events are logged 6 Informational Notice Warning Error Critical Alert and Emergency events are logged 7 Debug Informational Notice Warning Error Critical Alert and Emergency events are logged Table continues Customizable parameters April 2020 Installing and Administeri...

Страница 467: ...ecifies the number of seconds that the telephone waits before re transmitting a TCP keep alive TCP ACK message Valid values are from 5 to 60 TCP_KEEP_ALIVE_STATUS 1 Specifies if the phone sends TCP keep alive messages Value operation 0 Keep alive messages are not sent 1 Keep alive messages are sent default TCP_KEEP_ALIVE_TIME 60 Specifies the number of seconds that the telephone waits before sendi...

Страница 468: ...1 Enabled The redirection indication is displayed on all monitoring stations Note Avaya J129 IP Phoneand Avaya J139 IP Phone do not support Team Button feature TEAM_BUTTON_RING_TYPE 1 Specifies the alerting pattern to use for team buttons Valid values are 1 through 8 The default value is 1 Note Avaya J129 IP Phoneand Avaya J139 IP Phone do not support Team Button feature Table continues Customizab...

Страница 469: ... the settings Value operation 0 uses ADMINTIMEFORMAT 1 AM or PM format 2 24 hour format TLS_VERSION 0 Specifies the TLS version used for all TLS connections except SLA monitor agent Value operation 0 TLS versions 1 0 and 1 2 are supported 1 TLS version 1 2 only is supported Table continues List of configuration parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Op...

Страница 470: ... without any spaces TLSPORT 443 Specifies the TCP port used for HTTPS file downloads from non Avaya servers Valid values are from 0 to 65 535 TLSSRVR Null Specifies zero or more HTTPS server IP addresses which is used to download configuration script files The IP addresses can be specified in dotted decimal or DNS name format separated by commas without any intervening spaces Valid values contain ...

Страница 471: ...2 The parameter is configured through the 46xxsettings txt file TPSLIST Null Specifies a list of URI authority components optionally including scheme and path components to be trusted A URI received in a push request is only used to obtain push content if it matches one of these values The list can contain up to 255 characters Values are separated by commas without any intervening spaces If the va...

Страница 472: ...hout intervening spaces U UPDATE_DIALED_NUMBER_ON_ANSWER 0 Specifies whether displayed dialed number is updated or not based the number provided in 200 OK after an answer Value operation 0 Displayed dialed number is not updated based on 200 OK received after answer default 1 Displayed dialed number is updated based on the number provided in 200 OK after answer Table continues Customizable paramete...

Страница 473: ... supported only in Avaya J159 IP Phone USE_CONTACT_IN_REFERTO 1 Specifies which transfer target address should be used in Refer To a header of REFER SIP request on attended transfer Value operation 0 Use CONTACT URI of the transfer target in Refer To header of REFER SIP request 1 Use TO URI of the transfer target in Refer To header of REFER SIP request Table continues List of configuration paramet...

Страница 474: ...RI Nulll Specifies the URI path of IP Office for storing user data Note If the value of this parameter is set to null then the addition deletion and modification of Contacts is disabled UUIDISPLAYTIME 10 Specifies the duration in seconds that the UUI Information screen is be displayed Valid values are from 5 to 60 Note Avaya J129 IP Phoneand Avaya J139 IP Phonedo not support this feature V Table c...

Страница 475: ...e same to the value of PHY2VLAN as well as priority tagged and untagged frames is forwarded to the secondary PHY2 Ethernet interface Tagged frames received on the secondary Ethernet interface will have their VLAN ID changed to the value of PHY2VLAN and their priority value changed to the value of PHY2PRIO Value operation 0 Disabled 1 Enabled if L2Q L2QVLAN and PHY2VLAN are set appropriately defaul...

Страница 476: ...abled Note This parameter is configured through the settings file VLANTEST 60 Specifies the number of seconds that the phone waits prior to failing back to a different VLAN ID if no response is received from the DHCP server Valid values are 0 through 999 A value of zero means that DHCP tries with a non zero VLAN ID forever Note This parameter is configured through Settings file A name equal to val...

Страница 477: ...seconds before the popup display WAIT_FOR_INVITE_RESPONSE_TIMEOUT 60 Specifies the maximum number of seconds that the phone waits for another response after receiving a SIP 100 Trying response Valid values are 30 through 180 WAIT_FOR_REGISTRATION_TIMER 32 Specifies the number of seconds that the phone waits for a response to a REGISTER request If no response message is received within this time re...

Страница 478: ...annel WAV file coded in ITU T G 711 u law or A law PCM with 8 bit samples at 8kHz to be used as a call recording warning instead of the built in English warning The value can contain 0 to 255 characters WBCSTAT 1 Specifies whether a wideband codec indication is displayed when a wideband codec is used Value operation 0 Disabled 1 Enabled Note J129 does not support this parameter Table continues Cus...

Страница 479: ...he phone admin menu or the phone is reset to default Valid values are from 8 to 31 alphanumeric characters including upper lower and special characters WEB_HTTP_PORT 80 Specifies the port on which the Web Server running on the phone will be accessed using HTTP Valid values are 0 80 1024 to 65 535 WEB_HTTPS_PORT 443 Specifies the port on which the Web Server running on the phone will be accessed us...

Страница 480: ... possibly successive auth failures The valid values range from 0 to 4 WMLEXCEPT Null Specifies zero or more IP addresses or domains for which the HTTP proxy server specified by WMLPROXY will not be used The values are separated by commas without any intervening spaces The value can contain up to 255 characters Only Avaya J169 J179 IP Phones support this parameter Table continues Customizable param...

Страница 481: ... Phones support this parameter WMLIDLETIME 10 Specifies the idle time in minutes after which the web page set as the value of WMLIDLEURI will be displayed The allowed value is a positive integer from 1 to 999 Note If WMLIDLEURI is set to null the web page will not be displayed when the phone is idle Only Avaya J169 J179 IP Phones support this parameter Table continues List of configuration paramet...

Страница 482: ...es are from 0 to 65 535 Only Avaya J169 J179 IP Phones support this parameter WMLPROXY Null Specifies zero or one address for an HTTP proxy server that is used by the WML browser and by the Weather and World Clock applications on the 9621 9641 and 9670 The address can be in dotted decimal IPv4 or DNS name format separated by commas without any intervening spaces The value can contain up to 255 cha...

Страница 483: ... heartbeat messages over Comet HTTP connection to XSP server of BroadWorks Valid values are 1 to 999 seconds Note XSI_HEARTBEAT should equal to Broadsoft eventTimeout 2 The EventTimeout duration can be viewed in BroadSoft web interface XSI_URL Null Specifies BroadWorks Xtended Service Platform XSP server FQDN IP address HTTP or HTTPS mode and port If the port is not defined 80 is used for HTTP and...

Страница 484: ... user Value operation 0 Disabled 1 Enabled WLAN_ESSID N A Specifies the wireless network to be used The name of the SSID ranges up to 32 characters WLAN_SECURITY none Specifies the security standard to be used for the wireless network Value operation none No security standard is defined wep WEP security standard is defined wpa2psk WPA2 security standard with pre shared key is defined wpapsk WPA se...

Страница 485: ...the WEP key Value operation 40 bit 64 bit 128 bit WLAN_PASSWORD N A Specifies the pre configured Wi Fi network password This parameter is applicable if the WIFISTAT is enabled and WLAN_SECURITY is wpa2psk or WLAN_SECURITY is wpa2e WLAN_WPA2E_EAP_METHOD is PEAP and WLAN_WPA2E_EAP_PHASE2 is MSCHAPV2 The password must be from 8 to 63 characters Note that the space and ASCII 0x20 are not supported Tab...

Страница 486: ...e WLAN_WPA2E_ANONYMOUS_I DENTITY Null Specifies the pre configured Wi Fi network 802 1x anonymous identity This parameter is only applicable when WIFISTAT enables Wi Fi and WLAN_SECURITY is wpa2e and WLAN_WPA2E_EAP_METHOD is PEAP and WLAN_WPA2E_EAP_PHASE2 is MSCHAPV2 The value can contain 1 to 32 characters Valid characters are A Z a z 0 9 and the following The space character ASCII 0x20 is NOT su...

Страница 487: ...e The name must be from one to 32 characters Note that the space character and ASCII 0x20 are not supported WLAN_WPA2E_ANONYMOUS_I DENTITY N A Specifies the 802 1x anonymous name of pre configured Wi Fi network This parameter is applicable if WIFISTAT parameter is enabled WLAN_WPA2E_EAP_METHOD is set to PEAP and WLAN_SECURITY is set as wpa2e The name must be from one to 32 characters Note that the...

Страница 488: ...the directory file with the required contacts and store it in the file server Following is the criteria to update the directory file You can save maximum 200 contacts in the xml file You can have 31 characters for the first name and last name of each contact You can save maximum 4 phone numbers for each contact Important Save the Directory file in xml format Use the following syntax to upload the ...

Страница 489: ... parameter values and their definition The common syntax for the PHONEKEY parameter is the following SET PHONEKEY Key 1 Type feature Name autocallback where Type Name and Label can take other values Label is used for localization purposes and accepts non Latin symbols as valid values For the full list of allowed values refer to the table below For additional settings of the PHONEKEY parameter and ...

Страница 490: ...ll Forward callfwdna Call Forward No Answer callfwdbusy Call Forward Busy dnd Do Not Disturb autoanswer Auto Answer bwanywhere Broadworks Anywhere bwmobility Broadworks Mobility callretrieve Call Retrieve simultaneous Simultaneous Ring Personal bwguestlogin Flexible Seating Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP en...

Страница 491: ...2 is a null value then Attr1 is the destination extension Note The number of configured BLF lines must not exceed the total number of the phone lines Both Attr1 and Attr2 are used only in the RingCentral environment blfpark Shared Parking Specify the shared phone extension as attr1 SET PHONEKEY Key 5 Type feature Name blfpark att r1 SP1 broadworks call center Broadworks Call Center Activate the vi...

Страница 492: ...o activate the view to choose an unavailable code bwcc acd wrap up Broadworks Call Center Set the agent s state to Wrap Up bwcc acd sign in Broadworks Call Center Set the agent s state to Sign In bwcc acd sign out Broadworks Call Center Set the agent s state to Sign Out SendMpage Send multicast page Application Type appli cation lock Lock the phone logout User logout calendar Access Calendar scree...

Страница 493: ...quired phone extension as attr1 SET PHONEKEY Key 1 Type autodial Name autodial a ttr1 6837 Note In Open SIP mode automatic dialing can be configured only by setting the PHONEKEY parameter Enhanced local dialing rules can be applied to automatic dialing by setting the ELD_SYSNUM parameter in the 46xxsettings txt file To disable enhanced local dialing rules set ELD_SYSNUM to 0 Related links BLF conf...

Страница 494: ...hone key value must specify a particular phone extension as attr1 In RingCentral environment the BLF phone key value must specify a particular BLF ID or User ID as attr1 and phone extension as attr2 If you specify a null as attr2 specify phone extension as attr1 Apart from specifying the phone extension it is also possible to provide the value in the 1234 domain name format for example SET PHONEKE...

Страница 495: ... go postfield setvar prev setvar refresh setvar noop img input select optgroup option onevent go postfield setvar noop prev setvar refresh setvar option onevent go postfield setvar noop prev setvar refresh setvar Table continues Nesting of WML elements April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 495 Comments on this document infodev avaya com ...

Страница 496: ...ceptions to them Specification External standard reference Exception Support for HTTP and HTTPS to obtain files specified by URLs and negotiate to SSL 3 0 N A No WML 1 3 support Wireless Application Protocol Wireless Markup Language Specification Version 1 3 WAP 191 WML The following are the groups of 1 3 elements are their attributes which will be ignored by the Avaya J100 Series IP Phones WML br...

Страница 497: ...ore a new entry is added N A No Error messages are created in the following cases a WML file cannot be obtained a WML file is encoded in a non supported character encoding A card cannot be rendered A WML file is too large Avaya J100 Series IP Phones display the Page cannot be rendered notification N A Any undefined 4xx response code is treated as 400 Bad Request Any undefined 5xx response code is ...

Страница 498: ...d as title and its value is rendered as the title on the Title line of a WML browser card The following attributes are supported newcontext The following values are allowed true all variable bindings and the History Stack will be cleared false default onenterbackward specifies a URI to be processed if the card is rendered as the result of a prev task or as the result of a Back operation on the His...

Страница 499: ... p The following attributes are supported align specifies how the content is aligned The set alignment applies to all content except for input elements which always align left The following values are allowed left default right center mode specifies whether the text within the paragraph can rendered on multiple lines The following values are allowed wrap default nowrap style A WML element which de...

Страница 500: ...ormation about this attribute values see URI support on page 509 style title specified a title for the element This element provides a simpler alternative to an anchor element with an embedded go element anchor The following attributes are supported accesskey The value is one character which can be digits 0 9 or style title Enables nagivation between WML cards of the same deck or a different one T...

Страница 501: ...e of the phone screen width n The default value is 0 pixels src specifies the URL from which the image is obtained style vspace specifies the space above and below the image either in pixels n or as a percentage of the scroll panel height n The default value is 0 pixels A WML element used to include an image in a WML card Table continues Nesting of WML elements April 2020 Installing and Administer...

Страница 502: ...n be used to specify soft keys additional to default soft keys Note In Input mode the Edit soft key is added to empty locations If no do elements are specified the default soft keys are rendered the order of list items corresponds to four soft key labels from left to right empty Home Refresh Exit If one do element is specified it is displayed on the leftmost soft key and the default soft keys are ...

Страница 503: ...are specified they are displayed as follows Page 1 soft keys first do second do third do More Page 2 soft keys fourth do Home Refresh More Page 3 soft keys empty empty Exit More If five do elements are specified they are displayed as follows Table continues Nesting of WML elements April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 503 Comments on this do...

Страница 504: ... third do More Page 2 soft keys fourth do fifth do empty More Page 3 soft keys Home Refresh Exit More Table continues Customizable parameters April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 504 Comments on this document infodev avaya com ...

Страница 505: ...backward onenterforward and ontimer attribute values are allowed when the onevent element is included into a template or a card element A WML element used to handle events The Avaya J100 Series IP Phones WML browser supports four standard types of WML events This element is not visually rendered postfield The following attributes are supported name value A WML element used to send variables values...

Страница 506: ...closed in the do element This element is not visually rendered noop N A When the noop element is activated no task is performed This element is not visually rendered prev N A When the prev element is activated a Back operation is invoked This element is not visually rendered refresh N A When the refresh element is activated the card that contains this element is redownloaded and rerendered The His...

Страница 507: ...cifies the initial text entry mode for the input field The following values are allowed alpha sets the initial text entry mode to abc ALPHA sets the text entry mode to ABC Alpha sets the text entry mode to Abc Num sets the text entry mode to 123 ivalue specifies the text rendered in the input field when the input element is not activated if the value bound to the variable specified by the name att...

Страница 508: ...te optgroup Only style attribute is supported for this element A WML element used to group different options together in a list This element is not visually rendered option The following attributes are supported onpick specifies the URI processed if the element is activated This attribute has a higher priority than the type set in a onevent element style title value specifies the value bound to th...

Страница 509: ...ML element used to declare variables This element is not visually rendered timer The following attributes are supported name value Declares a timer in a WML card This element is not visually rendered Related links WML browser on page 254 Nesting of WML elements on page 494 URI support URI support is provided in a Avaya J100 Series IP Phones WML browser When an element containing an href attribute ...

Страница 510: ...card p anchor img option a input br optgroup and template If not defined specifically a style attribute value is applied to the element which contains this attribute and all its child elements Attribute syntax Values of the style attribute have the following syntax property value The default values for a style attribute are color black and background color white Allowed values are the following co...

Страница 511: ...ore CyberTrust Root Baltimore CyberTru st Root RSA 2048 bits SHA 1 02 00 00 B9 5 12 2025 7 59 D4 DE 20 D0 5E 66 FC 53 FE 1A 50 88 2C 78 DB 28 52 CA E4 74 Buypass Class 2 Root CA Buypass Class 2 Root CA RSA 4096 bits SHA 256 2 10 26 204 0 8 38 9A 11 40 25 19 7C 5B B9 5D 94 E6 3D 55 CD 43 79 08 47 B6 46 B2 3C DF 11 AD A4 A0 0E FF 15 FB 48 Buypass Class 3 Root CA Buypass Class 3 Root CA RSA 4096 bits...

Страница 512: ...igiCert Global Root CA DigiCert Global Root CA RSA 2048 bits SHA 1 08 3B E0 56 90 42 46 B1 A1 75 6A C9 59 91 C7 4A 11 09 203 1 8 00 A8 98 5D 3A 65 E5 E5 C4 B2 D7 D6 6D 40 C6 DD 2F B1 9C 54 36 DigiCert Global Root G2 DigiCert Global Root G2 RSA 2048 bits SHA 256 03 3A F1 E6 A7 11 A9 A0 BB 28 64 B1 1D 09 FA E5 1 15 2038 12 00 CB 3C CB B7 60 31 E5 E0 13 8F 8D D3 9A 23 F9 DE 47 FF C3 5E 43 C1 14 4C EA...

Страница 513: ...V 2009 RSA 2048 bits SHA 256 09 83 F4 11 5 2029 8 50 EE C5 49 6B 98 8C E9 86 25 B9 34 09 2E EC 29 08 BE D0 B0 F3 16 C2 D4 73 0C 84 EA F1 F3 D3 48 81 Entrust Root Certification Authority Entrust Root Certificati on Authority RSA 2048 bits SHA 1 45 6B 50 54 11 27 202 6 4 53 B3 1E B1 B7 40 E3 6C 84 02 DA DC 37 D4 4D F5 D4 67 49 52 F9 Entrust net Certification Authority 2048 Entrust Root Certificati o...

Страница 514: ... A 384 bits SHA 384 60 59 49 E0 26 2E BB 55 F9 0A 77 8A 71 F9 4A D8 6C 1 19 2038 3 14 17 9F BC 14 8A 3D D0 0F D2 4E A1 34 58 CC 43 BF A7 F5 9C 81 82 D7 83 A5 13 F6 EB EC 10 0C 89 24 GlobalSign GlobalSi gn RSA 2048 bits SHA 1 04 00 00 00 00 01 0F 86 26 E6 0D 12 15 202 1 4 00 75 E0 AB B6 13 85 12 27 1C 04 F8 5F DD DE 38 E4 B7 24 2E FE GlobalSign GlobalSi gn RSA 2048 bits SHA 256 04 00 00 00 00 01 21...

Страница 515: ... C6 NetLock Arany Class Gold Főtanúsítván y NetLock Arany Class Gold Főtanúsít vány RSA 2048 bits SHA 256 49 41 2C E4 00 10 12 6 2028 15 08 6C 61 DA C3 A2 DE F0 31 50 6B E0 36 D2 A6 FE 40 19 94 FB D1 3D F9 C8 D4 66 59 92 74 C4 46 EC 98 Network Solutions Certificate Authority Network Solutions Certificat e Authority RSA 2048 bits SHA 1 57 CB 33 6F C2 5C 16 E6 47 16 17 E3 90 31 68 E0 12 31 202 9 7 5...

Страница 516: ... 3B CF D2 96 92 D2 59 3E 7D 44 D9 34 FF 11 Sonera Class2 CA Sonera Class2 CA RSA 2048 SHA 1 1D 4 6 2021 3 29 37 F7 6D E6 07 7C 90 C5 B1 3E 93 1A B7 41 10 B4 F2 E4 9A 27 Starfield Class 2 Certificate Authority Starfield Class 2 Certificat e Authority RSA 2048 bits SHA 1 00 6 29 2034 1 39 AD 7E 1C 28 B0 64 EF 8F 60 03 40 20 14 C3 D0 E3 37 0E B5 8A Starfield Services Root Certificate Authority G2 Sta...

Страница 517: ...7D E1 54 8A 8E CA CD 01 45 98 BC 0B 14 3E 04 1B 17 05 25 52 T TeleSec GlobalRoot Class 3 T TeleSec GlobalRo ot Class 3 RSA 2048 bits SHA 256 1 10 1 2033 23 59 FD 73 DA D3 1C 64 4F F1 B4 3B EF 0C CD DA 96 71 0B 9C D9 87 5E CA 7E 31 70 7A F3 E9 6D 52 2B BD USERTrust ECC Certification Authority USERTru st ECC Certificati on Authority ECDS A 384 bits SHA 384 5C 8B 99 C5 5A 94 C5 D2 71 56 DE CD 89 80 C...

Страница 518: ...lowing six components Dialtone Ringback Busy Congestion Intercept Public Dialtone All countries listed in this appendix are applicable to the 96xx phones Some of the dialtone entries have changed from previous releases to be distinctively different than the public dialtone entries Alphabetical country list A Abu Dhabi Albania Argentina Australia Austria B Bahrain Bangladesh Belgium Bolivia Bosnia ...

Страница 519: ...cuador El Salvador Egypt F Finland France G Germany Ghana Greece Guatemala H Honduras Hong Kong I Iceland India Indonesia Ireland Israel J Japan April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 519 Comments on this document infodev avaya com ...

Страница 520: ...co Myanmar N Netherlands New Zealand Nicaragua Nigeria Norway O Oman P Pakistan Panama Paraguay Peru Philippines Poland Portugal Q Qatar Network progress tones overview April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 520 Comments on this document infodev avaya com ...

Страница 521: ... Swaziland Sweden Switzerland Syria T Taiwan Tanzania Thailand Turkey U Ukraine United Arab Emirates United Kingdom Urugua USA V Venezuela Vietnam Y Yemen April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 521 Comments on this document infodev avaya com ...

Страница 522: ...Z Zimbabwe Network progress tones overview April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP environment 522 Comments on this document infodev avaya com ...

Страница 523: ...180 assign agent 208 supervisor 208 automatic failback DHCP request 68 Avaya support website 291 B backup and restore user data 284 best practices installing the phone 286 BLF configuration 199 modes 494 Bridged Line Appearance configuration 246 overview 245 BroadSoft Xsi 197 Broadworks topology 42 BroadWorks advance call control 196 call center 208 Busy Lamp Field Alerting 200 monitored call pick...

Страница 524: ...network Using phone UI 86 Contacts list 185 configuration 185 content publishing PDF output 289 content continued searching 289 sharing 289 sort by last updated 289 watching for updates 289 countries 518 country list 518 CSS support 510 D debugging web interface 156 DES mutual authentication support 32 provisioning server 32 Device Enrollment Server disabling DES 33 Device Enrollment Service overv...

Страница 525: ...umentation center 289 Flexible Seating overview 224 G Group identifier 82 Group Paging configuration 225 overview 225 I identifying device type 288 identity certificates security configurations 262 initialize phone 37 initial setup and connectivity cloud server configuration 38 IP configuring 802 1Q 80 DNS server 80 gateway 80 HTTP server 80 HTTPS server 80 IP configuring Auto Provisioning 80 IPV4...

Страница 526: ...piens 280 password web interface 98 99 phone boot up 288 configuring 36 178 lock 259 unlock 259 wall mounting 26 phone configuration administration menu 78 methods 78 settings file 176 web interface 94 phone installation 30 33 PHONEKEY values 489 phone lock parameters 259 Phone screen width configuration overview 242 parameters 242 limitations 243 phone menu 243 phone setup process cloud configura...

Страница 527: ...ted Update continued overview 253 updating firmware 93 settings file Call Forward configuration 215 cloud configurations 39 configuring 36 178 Directory 205 dynamic park and page configuration 219 Recents configuration 187 Shared Call Appearance 246 Shared lines limitation 249 Shared Lines 246 overview 244 web UI field description 174 Shared Parking configuration settings file parameters 251 overv...

Страница 528: ... separation mode full VLAN separation mode 66 no VLAN 66 VLAN settings configure VLAN settings 65 VLAN tagging automatic failback 68 Voicemail configuration 256 overview 256 voice VLAN data VLAN 65 W wall mounting 26 watch list 289 web interface debugging 156 default phone web interface 98 log in 97 log out 98 password 98 restarting phone 175 wireless module 26 installation 23 without DES 33 WML b...

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