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H.323 Telephone Installation

Page 3

15-601046 Issue 17e (Wednesday, November 14, 2012)

IP Office

Contents

IP Office H.323 IP Phones

..................................................................... 8

1.1 Supported Phones

..................................................................... 9

1.2 System Capacity

..................................................................... 10

1.3 Phone Firmware

..................................................................... 11

1.4 Simple Installation

..................................................................... 12

1.5 Installation Requirements

..................................................................... 13

1.6 Licenses

..................................................................... 14

1.7 Network Assessment

..................................................................... 15

1.8 Voice Compression Channels

..................................................................... 17

1.9 QoS

..................................................................... 17

1.10 Potential VoIP Problems

..................................................................... 18

1.11 User PC Connection

..................................................................... 19

1.12 Power Supply Options

..................................................................... 21

1.13 File Server Options

..................................................................... 22

1.14 File Auto-Generation

..................................................................... 22

1.15 Control Unit Memory Card

Installation

..................................................................... 25

2.1 Licensing

............................................................................ 25

2.1.1 Checking the Serial Number

............................................................................ 26

2.1.2 Adding Licenses

............................................................................ 26

2.1.3 Reserving Licenses

..................................................................... 27

2.2 System H.323 Support

............................................................................ 27

2.2.1 Enabling the H.323 Gatekeeper

............................................................................ 28

2.2.2 Setting the RTP Port Range

............................................................................ 29

2.2.3 Enabling RTCP Quality Monitoring

............................................................................ 31

2.2.4 Adjusting DiffServ QoS

............................................................................ 32

2.2.5 System Default Codecs

..................................................................... 33

2.3 DHCP Settings

............................................................................ 35

2.3.1 System DHCP Support

............................................................................ 36

2.3.2 System Site Specific Option Numbers

..................................................................... 37

2.4 File Server Settings

............................................................................ 38

2.4.1 System File Server Settings

............................................................................ 39

2.4.2 Creating/Editing the Settings File

............................................................................ 41

2.4.3 Loading Software Files onto the System

............................................................................ 44

2.4.4 Loading Files onto a 3rd Party Server

..................................................................... 45

2.5 User and Extension Creation

............................................................................ 45

2.5.1 Auto-Creation

............................................................................ 46

2.5.2 Manually Creating User

............................................................................ 46

2.5.3 Manually Creating Extensions

..................................................................... 48

2.6 Phone Connection

..................................................................... 49

2.7 Static Address Installation

..................................................................... 51

2.8 Phone Registration

..................................................................... 52

2.9 Backup/Restore Settings

............................................................................ 53

2.9.1 Example File

............................................................................ 54

2.9.2 IIS Server Configuration

............................................................................ 54

2.9.3 Apache Server Configuration

..................................................................... 55

2.10 Listing Registered Phones

..................................................................... 55

2.11 Other Installation Options

............................................................................ 55

2.11.1 VPN Remote Phones

............................................................................ 59

2.11.2 VLAN and IP Phones

Static Administration Options

..................................................................... 67

3.1 Secondary Ethernet (Hub)/IR Interface
Enable/Disable

..................................................................... 68

3.2 View Details

..................................................................... 70

3.3 Self-Test Procedure

..................................................................... 71

3.4 Resetting a Phone

..................................................................... 71

3.5 Clearing a Phone

..................................................................... 71

3.6 Site Specific Option Number

Restart Scenarios

..................................................................... 77

4.1 Boot File Needs Upgrading

..................................................................... 77

4.2 No Application File or Application File Needs
Upgrading

..................................................................... 77

4.3 Correct Boot File and Application File Already
Loaded

Infrared Dialing

..................................................................... 81

5.1 Enabling the IR Port

..................................................................... 81

5.2 Dialing Phone Numbers

..................................................................... 82

5.3 Beaming Files During a Call

Alternate DHCP Server Setup

..................................................................... 85

6.1 Alternate Options

..................................................................... 86

6.2 Checking for DHCP Server Support

..................................................................... 86

6.3 Creating a Scope

..................................................................... 86

6.4 Adding a 242 Option

..................................................................... 87

6.5 Adding a 176 Option

..................................................................... 89

6.6 Activating the Scope

WML Server Setup

..................................................................... 93

7.1 Testing 4620 WML Browsing Using Xitami

..................................................................... 95

7.2 Setting the Home Page

..................................................................... 96

7.3 Apache Web Server WML Configuration

..................................................................... 96

7.4 Microsoft IIS Web Server WML Configuration

..................................................................... 97

7.5 Open URL Entry

...............................................................................99

Index

Содержание IP Office H.323

Страница 1: ...15 601046 Issue 17e Wednesday November 14 2012 H 323 Telephone Installation IP Office ...

Страница 2: ...and ultimately utilized by End User License types Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location ...

Страница 3: ... Extension Creation 45 2 5 1 Auto Creation 46 2 5 2 Manually Creating User 46 2 5 3 Manually Creating Extensions 48 2 6 Phone Connection 49 2 7 Static Address Installation 51 2 8 Phone Registration 52 2 9 Backup Restore Settings 53 2 9 1 Example File 54 2 9 2 IIS Server Configuration 54 2 9 3 Apache Server Configuration 55 2 10 Listing Registered Phones 55 2 11 Other Installation Options 55 2 11 1...

Страница 4: ......

Страница 5: ...H 323 Telephone Installation Page 5 15 601046 Issue 17e Wednesday November 14 2012 IP Office IP Office H 323 IP Phones Chapter 1 ...

Страница 6: ......

Страница 7: ...CP versus Static IP Installation Though static IP installation of H 323 IP phones is possible installation using DHCP is strongly recommended The use of DHCP eases both the installation process and future maintenance and administration For static installations following a boot file upgrade all static address settings are lost and must be re entered Network Assessment High quality voice transmissio...

Страница 8: ...4 4W 4 2 Q4 2008 1603SW 2 4 4W 1608 2 3 7W 1616 2 2 7W 4600 Series 4601 2 3 5W 3 0 4602 1 2 1 4602SW 2 3 5W 4606 0 4 1W Up to 3 2 4610SW 1 2 4 0W 3 0 4612 0 4 1W Up to 3 2 4620 3 4 0W 2 0 4620SW 2 4621SW 1 2 5 75W 3 0 4624 0 4 1W Up to 3 2 4625 3 6 45W 3 2 5600 Series 5601 2 3 5W 3 0 5602 1 5602SW 2 4 1W 5610SW 1 2 3 1W 5620 3 3 6W 5621SW 1 2 3 2 9600 Series 9620L 1 2 0W 6 0 9620C 2 3 9W 9630G 2 4...

Страница 9: ...provide a voice compression channel in order for an IP phone to make calls These channels are provided by Voice Compression Modules VCMs installed in the IP Office system The number of VCM channels required and how long the channel is required will depend on a number of factors For further details see Voice Compression A simple summary is A VCM channel is required during call setup The VCM channel...

Страница 10: ...This file list the firmware files that 9608 9611 9621 and 9641 phones should load bin Files Following the instructions in the xxupgrade txt file the phone will load any bin files it requires if their versions differ from that which the phone already has loaded tar Files Instead of the bin file used by other phones the 9600 Series phones use tar archive files to download multiple files in a single ...

Страница 11: ...ce The IP Office system can use its own memory card to act as the file server for up to 50 phones For larger numbers a separate 3rd party HTTP server should be used The IP Office system is currently not supported as a file server for 9608 9611 9621 and 9641 phones This also applies to using the IP Office Manager application acting as the file server These phones are only supported when using a 3rd...

Страница 12: ...n an IP500 Legacy Card DHCP Server The IP Office Unit can perform this role for all the phones If another DHCP server is used for the network this may be able to do DHCP for the H 323 IP phones see Alternate DHCP Servers Also the IP Office system can be configured to only provide DHCP support to Avaya IP phones Static IP addressing can also be used for IP phone installation if required However tha...

Страница 13: ...nse will still be able to register but will be limited to making emergency calls only Dial Emergency short code calls The associated user will be treated as if logged off and the phone will display No license available If a license becomes available it will be assigned to any unlicensed DECT handsets first and then to any other unlicensed Avaya IP phone in the order that the phones registered For ...

Страница 14: ...eloping a network by integrating products from many vendors makes it necessary to test all the network components for compatibility with VoIP traffic A network assessment should include a determination of the following A network audit to review existing equipment and evaluate its capabilities including its ability to meet both current and planned voice and data needs A determination of network obj...

Страница 15: ...es a voice compression channel when played to an IP device Conference Resources and IP Devices Conferencing resources are managed by the conference chip which is on the IP Office s TDM bus Therefore a voice compression channel is required for each IP device involved in a conference This includes services that use conference resources such as call listen intrusion call recording and silent monitori...

Страница 16: ...pression channel usage Within the Resources section it displays the number of channel in use It also displays how often there have been insufficient channels available and the last time such an event occurred The IP500 VCM cards the level of channel usage is also indicated by the LEDs 1 to 8 on the front of the IP500 VCM card Installing VCM Cards Refer to the IP Office Installation manual ...

Страница 17: ...t and selection of the same voice compression header compression and QoS standards throughout all stages of the calls routing The start and end points must be using the same compression methods All intermediate points must support DiffServ QoS Avoid Hubs Hubs introduce echo and congestion points If the customer network requires LAN connections beyond the capacity of the IP Office Unit itself Ether...

Страница 18: ... Phones with a G suffix also support 1000Mbps Gigabit connections For phones without a PC port a separate Gigabit Adapter SAP 700416985 must be used This device splits the data and voice traffic before it reaches the phone providing a 10 100Mbps output for the phone and a 10 100 1000Mbps output for the PC The adapter is powered from the phone s existing power supply Refer to the Gigabit Ethernet A...

Страница 19: ...7W 5610SW 2 3 1W 4600 Series 4601 2 3 5W 5620 3 3 6W 4602 1 5621SW 2 4602SW 2 3 5W 9600 Series 9620L 1 2 0W 4606 0 4 1W 9620C 2 3 9W 4610SW 1 2 4 0W 9630G 2 4 6W 4612 0 4 1W 9640 2 3 9W 4620 3 4 0W 9640G 2 3 9W 4620SW 2 9650 2 4 7W 4621SW 1 2 5 75W 9650C 2 3 7W 4624 0 4 1W 9608 1 2 08W 4625 3 6 45W 9611G 1 2 8W 9621G 2 3 49W 9641G 2 3 44W These 1603 and 1603SW phones require a separate PoE Splitte...

Страница 20: ...lable Avaya 1151D2 Power Supply Unit Same as the 1151C1 above but with integral battery backup When AC mains supply is removed the battery will power the IP phone for between 8 hours at light load 2 Watts and 15 minutes at full load 20 Watts A green LED indicates when power is available A yellow LED indicates when the backup is charging The green LED flashes when the phone is running from the back...

Страница 21: ...dress for this server is defined by a separate address set found in the 46xxsettings txt file It is not necessarily the same server that is used for the phone firmware However for IP Office operation the address of the IP Office server is recommended for use as the backup restore file server The following options are available for the file server for IP phones being installed on an IP Office syste...

Страница 22: ...be set to indicate the IP Office memory as the file server location for backup and restore actions by the phones The LANG1FILE to LANG4FILE values for 1600 Series and 9600 Series phones for non English language files is determined from the best match to the system locale and the most common user locales in the IP Office system configuration Languages currently supported are Dutch French French Can...

Страница 23: ...H 323 Telephone Installation Page 23 15 601046 Issue 17e Wednesday November 14 2012 IP Office Installation Chapter 2 ...

Страница 24: ...is If the customer want to use their own DHCP server it will require additional configuration 6 Phone File Server Setting If the IP Office system is being used for DHCP it also needs to be configured with the address of the file server Whichever installation method and file server is selected the phone firmware files need to be added to the files available on the server 7 Extension and User Settin...

Страница 25: ...a card inserted in the back of the control unit For any licenses entered into the system configuration to be valid they must be licenses issued against that serial number B5800 Branch Gateway licenses are issued against a unique PLDS Host ID 1 Using IP Office Manager retrieve the configuration from the system 2 Select System 3 Select the System tab 4 The feature key serial number is shown by the D...

Страница 26: ... was not recognized check that it has been entered correctly 6 Save the configuration back to the system and then receive the configuration from the system again 7 The License Status should now be Valid 2 1 3 Reserving Licenses This particular process cannot normally be done until the extension entry has been created If using automatic extension creation the default this means that license reserva...

Страница 27: ...ting DIffServ QoS 2 2 1 Enabling the H 323 Gatekeeper Support for H 323 telephones and lines is enabled by default However the settings should be checked Enabling the H 323 Gatekeeper 1 Using IP Office Manager retrieve the configuration from the system 2 Select System 3 Select the LAN1 or LAN2 tab depending on which of the system s LAN interfaces you want to use to support H 323 extensions 4 Selec...

Страница 28: ...he range defined by the Internet Assigned Numbers Authority IANA for dynamic usage Checking the Port Range 1 Using IP Office Manager retrieve the configuration from the system 2 Select System 3 Select the LAN1 or LAN2 tab depending on which of the system s LAN interfaces you want to use to support H 323 extensions 4 Select the VoIP sub tab 5 Check the RTP Port Number Range shown Remember that the ...

Страница 29: ...f packet delay packet loss and jitter That information can be accessed using the System Status Application and IP Office System Monitor applications The system can also be configured to output alarms when the call quality values exceed set levels Enabling the RTCP Quality Monitoring 1 Using IP Office Manager retrieve the configuration from the system 2 Select System 3 Select the LAN1 or LAN2 tab d...

Страница 30: ...IP Office Manager documentation The settings below are used to set the levels which if exceeded will cause an alarm to be sent at the end of a call 1 Using IP Office Manager retrieve the configuration from the system 2 Select System 3 Select the System Events tab and then the Configuration sub tab 4 The QoS Parameters are used by the system to trigger alarms The default settings match the limits u...

Страница 31: ...to match those expected for voice calls and their associated control signalling Enabling the DiffServ QoS Settings 1 Using IP Office Manager retrieve the configuration from the system 2 Select System 3 Select the LAN1 or LAN2 tab depending on which of the system s LAN interfaces you want to use to support H 323 extensions 4 Select the VoIP sub tab 5 Check the DiffServ Settings that are being used ...

Страница 32: ...ferences 1 Using IP Office Manager retrieve the configuration from the system 2 Select System 3 Select the Codecs sub tab 4 The Available Codecs list shows which codecs the system supports The codecs in this list which enabled are those that can be used in other configuration forms including the adjacent default selection WARNING Deselecting a codec in this list will automatically remove it from a...

Страница 33: ...w to check and configure the system s DHCP settings If a separate DHCP server is used by the customer s network that DHCP server may need to be configured to support DHCP requests from IP phones see Alternate DHCP Server Setup The IP Office can be configured to only provide DHCP support for Avaya phones That option can be used to allow it to be used in conjunction with a separate customer DHCP ser...

Страница 34: ... of Addresses 2 Check the Site Specific Option Numbers The IP Office defaults match the defaults used by Avaya IP phones However it is important to check these values and to be aware of their potential usage 3 Set the File Server Settings If the IP Office system is set to provide DHCP for IP phones that role includes telling the phones the location of the file server they should use for phone firm...

Страница 35: ... the IP Address of the system as the starting point 6 Click the Advanced button or select the DHCP Pools tab if already visible 7 The settings on this tab allow adjustment of the DHCP setting including adding multiple ranges of DHCP numbers that the IP Office system can support Note that address ranges outside those of the IP Office systems own subnet may also require the creation of appropriate I...

Страница 36: ... can be altered For those phones using the IP Office system for DHCP the SSON numbers that the IP Office supports are set in the IP Office system s configuration The values used by the phones and supported by the IP Office system must match Changing the Systems SSON Settings 1 Using IP Office Manager retrieve the configuration from the system 2 Select System 3 Select the LAN1 or LAN2 tab depending...

Страница 37: ...ally installed the file server address is entered into the phone as part of the static addressing process The file server options are The IP Office system s own memory card can be used as the source for the files used by the 1100 1200 Series phones This is the recommended option and can be used for up to 50 phones The IP Office Manager application can also act as a file server for up to five 5 pho...

Страница 38: ...ile server This option is only supported for a maximum of 5 IP phones This option uses the separate Manager PC IP Address set in the configuration The default of 0 0 0 0 is used by the system to broadcast for any available IP Office Manager application on the network Custom This option uses the separate TFTP Server IP Address and HTTP Server IP Address values set in the configuration as the files ...

Страница 39: ...te LAN Administrator Manual This manual only contains a limited number of examples of the settings available Note also that the files contain a wide range of settings used on other Avaya telephone systems that may not work with IP Office systems 9600 Series IP Telephones Administrator Guide 16 300698 96x1 Series IP Telephones Administrator Guide 16 300699 1600 Series IP Telephones Administrators G...

Страница 40: ...alian txt Portuguese mlf_portuguese txt mlf_9600_portuguese txt Russian mlf_russian txt mlf_9600_russian txt Spanish mlf_spanish txt mlf_9600_spanish txt Spanish Latin American mlf_spanish_latin txt mlf_9600_spanish_latin txt The files to download to the phones are defined in the SETTINGS1603 SETTINGS1608 and SETTINGS1616 sections of the 46xxsettings txt file To have the phone download a language ...

Страница 41: ... Recreate SD Card option in IP Office Manager the firmware is automatically copied onto the card as part of that process If the system was upgraded using IP Office Manager s Upgrade Wizard if the Upload System Files option was selected the firmware is copied onto the card as part of that process The Upload System Files option is enabled by default IP500 Control Unit The compact flash memory card i...

Страница 42: ...older tree to navigate to System SD SYSTEM PRIMARY 7 Individual files can be copied onto the card by using drag and drop or by selecting File Upload File IP500 or File Upload System Files IP500 V2 The whole set of phone firmware files that IP Office Manager has available can be copied by selecting File Upload Phone Files The source files can be found on the IP Office Manager PC in C Program Files ...

Страница 43: ...ne system and click OK 4 Enter the name and password for the system These are the same as used for configuring the system 5 You may be prompted for which card you want to shutdown Select System and click OK 6 On the back of the control unit check that the LED for the memory card slot is off before removing the memory card 7 Place the card into the PC s memory card slot and examine the contents 8 F...

Страница 44: ...irectory By default the directory is found at c Program Files Avaya IP Office Manager The same firmware files can also be obtained directly from the software package used to install IP Office Manager without having to perform the installation The files are located in the program files Avaya IP Office Manager sub folder of the installation directory Note that these sets of files include bin files t...

Страница 45: ...figuration before attempting to install the phones Note Auto creation is not supported on B5800 Branch Gateway systems 2 5 1 Auto Creation We recommend that you use Auto creation to create extensions and user entries The settings can be disabled after installation Note Auto creation is not supported on B5800 Branch Gateway systems Switching Auto Create On Off 1 Using IP Office Manager receive the ...

Страница 46: ...tion is not enabled you must manually create an extension entry for each phone being installed This can be done either as part of the process of manually creating users or it must be done separately using the process below Manually Creating Extension Entries 1 Using IP Office Manager retrieve the system s configuration 2 To display the list of existing extensions click Extension in the left hand p...

Страница 47: ...sue 17e Wednesday November 14 2012 IP Office Installation User and Extension Creation 5 The Unused and Selected lists can be used to select which codecs the device uses and their order of preference 6 Save the configuration changes back to the system ...

Страница 48: ...and then display Starting If the phone displays No Ethernet check the connection to the LAN 5 The phone displays DHCP and a timer as it attempts to request an IP address and other information from a DHCP server To switch to static address installation Press whilst DHCP is shown See Static Address Installation 6 After a few seconds DHCP negotiation should be completed If the timer reaches more than...

Страница 49: ...s is the phone s IP address To accept the current value press or enter a value and then press If entering a new value press the key to enter a character between digits CallSv This is the address of the H 323 gatekeeper For IP Office systems this is the IP address of the IP Office LAN CallSvPort This is the Gatekeeper transport layer port number For Avaya IP phones the value used should be 1719 To ...

Страница 50: ... is the IP address of the IP Office LAN Router This is the address of the phone s default IP gateway For IP Office this is typically the IP address of the IP Office LAN To accept the current value press or enter a value and then press Mask This is the phone s IP Mask also called the subnet mask The mask is used with the IP address to indicate the phone s subnet This should match the IP mask set fo...

Страница 51: ...a VoIP extension entry within the IP Office configuration see Manually Creating Extensions 1 Following file loading the phone will request extension information Ext Enter the extension number the phone should use and press Wrong Set Type is displayed if you try to use the extension number of an existing non IP extension Password The password used is as follows If using auto create for a new user a...

Страница 52: ...s Specifying the BRURI Value If you are using the IP Office system as the file server it is recommended that you also use it as the backup and restore server This option requires no additional configuration If there is no 46xxsettings txt file on the IP Office system it will auto generate the file when it is requested by a phone and will include its own IP address as the backup restore server addr...

Страница 53: ...BKNAMEmmm ABKNUMBERmmm These paired entries are used for personal contacts entered into the phone The mmm value in each pair in replace by a 3 digit number starting with 001 The first line of the pair stores the contact name the second line stores the phone number for the contact LANGUSER Display language The language name is stored LOGACTIVE Call log active on 1 or off 0 LOGBRIDGED Log bridged ca...

Страница 54: ...der under the root directory of your Web server Make the folder writable by everyone All backup files will be stored in that directory For example if the backup folder is C Program Files Apache Group Apache2 htdocs backup the 46xxsettings txt file should have a line similar to SET BRURI http www website com backup 1 Edit your Web server configuration file httpd conf 2 Uncomment the two LoadModule ...

Страница 55: ... 11 Other Installation Options 2 11 1 VPN Remote Phones Avaya IP phones at remote locations can be connected to the IP Office system via IPSec VPN tunnels This is supported for 4610SW 4621SW 5610SW and 5621SW phones It is also supported for 9600 Series phones except the 9608 9611 9621 and 9641 B5800 Branch Gateway systems do not support VPN remote phones Additional components required for remote p...

Страница 56: ...This does not imply any recommendation of those devices by Avaya or preclude other devices Note Avaya cannot guarantee support for services through non Avaya devices Cisco VPN 300 Series Concentrators Cisco PIX 500 Series Security Appliances Juniper Networks NetScreen Series VPN Devices Juniper Networks Secure Services Gateway 500 Series Juniper Networks Integrated Security Gateway ISG Series Kent...

Страница 57: ...hone with a Netgear FVS338 VPN Router 322690 Technical Tip 185 Configuring a VPNremote IP Phone with a Kentrox Q2300 VPN Router 322702 Technical Tip 186 Configuring a VPNremote IP Phone with an Adtran Netvanta 3305 VPN Router 322714 Technical Tip 190 Configuring a VPNremote IP Phone with a Sonicwall Tz170 VPN Router 325830 Technical Tip 196 Configuring a VPNremote IP Phone with a Netgear FVX538 VP...

Страница 58: ...P extension 3 Select the VoIP tab 4 Enable VPN Phone Allowed 5 Click OK 6 Repeat this for any other existing IP extensions that are going to be converted to VPN connection 7 Save the configuration back to the IP Office system Configuring 4600 Series VPNremote Phones for IP Office Licensing By default 5600 Series phones running VPNremote firmware use licenses available from the IP Office to which t...

Страница 59: ...e easier to maintain L2 QoS when using a VLAN The table below shows the three ways in which VLAN can be deployed with an Ethernet Switch The first two methods require only elementary configuration and since this document assumes both PC and IP Phones share the same Ethernet port the focus will be the third method overlapping Type Description Advantages Disadvantages No VLAN Both Voice and Data occ...

Страница 60: ...quest using the newly supplied VLAN ID If the IP Phone does not get a new VLAN ID it will continue with the settings provided in the original DHCP reply A VLAN ID can also be passed to a phone through the 46xxsettings txt file that it loads Again the IP phone will release all its existing IP parameters and then make a new DHCP request using the newly supplied VLAN ID In the example below the when ...

Страница 61: ...ch For the purpose of this example VLAN 209 is used for voice traffic and VLAN 210 is used for data traffic The LAN1 interface of the IP Office control unit resides on the voice VLAN while the LAN2 interface resides in the data VLAN Communication between the voice and data VLANs is facilitated by the IP Office control unit s router function HP Switch Configuration Shown below are the web and CLI c...

Страница 62: ...AN 210 Data Description 3 Tagged Untagged This port was added to both VLAN 209 and VLAN 210 Note When adding port 3 to VLAN 209 the Mode option must be tagged but it must be untagged when adding to VLAN 210 5 Untagged This port is included only in VLAN 209 and not included in VLAN 210 The Mode option must be set to Untagged for port 5 in this VLAN 6 Untagged Port 6 is included only in VLAN 210 and...

Страница 63: ...Configuration Shown below is the IP configuration of the PC1 no option in support of 802 1p or 802 1q is enabled on the PC Option Value IP Address 192 168 43 22 IP Mask 255 255 255 0 Router 192 168 43 1 Summary From the port on which the PC and IP phone reside you can receive two types of Ethernet frame i e sent from Phone or PC 1 Tagged packets are sent by IP Phone 2 Untagged packets are sent by ...

Страница 64: ......

Страница 65: ...H 323 Telephone Installation Page 65 15 601046 Issue 17e Wednesday November 14 2012 IP Office Static Administration Options Chapter 3 ...

Страница 66: ...cent firmware releases preference has been given to using MUTE and some phones for example the 1600 Series will only support MUTE 1600 4600 and 5600 Series Phones This section describes how to enter data for the administrative options 1 All local procedures are started with the phone idle Then dialling MUTE and then a sequence of up to seven 7 numbers followed by 2 After the MUTE button is pressed...

Страница 67: ...shown in sequence The options vary between different models of phone PHY2 This is the PC connection LAN socket marked as on the phone Press 1 or 0 to enable or disable the hub interface respectively To continue press IR This is the infrared IR port located on the front of some H 323 IP phones Press 1 or 0 to enable or disable the hub interface respectively To continue press 2 If you changed the se...

Страница 68: ... Printed Wiring Board Serial Number PWB comcode Shows the PWB s comcode MAC address Shows the phone s MAC address as paired hexadecimal numbers L2 tagging Indicates whether L2 tagging is on off or set to auto VLAN ID The VLAN ID used for the phone The default is 0 IP address The IP address assigned to the phone Subnet mask The subnet mask assigned to the phone Router The router address assigned to...

Страница 69: ...set on the phone Group values can be used to control which options both firmware and settings a phone downloads Refer to the 4600 Series Phone LAN Administrator Guide Protocol Display Default Application File Shows the name of the phone application file in the phone s memory These are values from within the boot file loaded and not the actual file name Ethernet Shows the speed of the detected LAN ...

Страница 70: ... Buttons other than generate a click if pressed Phones with displays show Self test end for one 1 second after self test is started Then a block character all pixels on is displayed in all display character locations for five 5 seconds Display of the block character is used to find bad display pixels 2 One of the following is finally displayed If self test passes Self test passed end If self test ...

Страница 71: ...er specific data is intended primarily for repair and for use when the phone is given to a new user This returns the phone near to its original out of box state The phone will yet retain the firmware files it has already downloaded Note Some parameters such as button clicks error tones and personalized ringing may be set for a specific user via the MENU These user settings will be restored when yo...

Страница 72: ...sing and the DHCP option number has been changed from the normal default 1600 4600 and 5600 Series Phones 1 While the phone is on hook and idle press the following sequence Mute 7 7 6 6 Mute S S O N SSON is displayed followed by the current value 2 Enter the new setting This must be a number between 128 and 255 3 To cancel this procedure press or press to save the new value 9600 Series Phones 1 Wh...

Страница 73: ...H 323 Telephone Installation Page 73 15 601046 Issue 17e Wednesday November 14 2012 IP Office Static Administration Options Site Specific Option Number ...

Страница 74: ......

Страница 75: ...H 323 Telephone Installation Page 75 15 601046 Issue 17e Wednesday November 14 2012 IP Office Restart Scenarios Chapter 4 ...

Страница 76: ... speed for both the phone and any attached PC 5 DHCP is displayed whilst the phone obtains an IP address and other information from the LAN s DHCP server The number of elapsed seconds is incremented until DHCP successfully completes If the phone has been setup using static addressing by pressing when DHCP is shown it will skip DHCP and use the static address settings it was given Note that uploadi...

Страница 77: ... Continue with the next procedure No Application File or Application File Needs Upgrading 4 2 No Application File or Application File Needs Upgrading This happens with normal application file upgrades Having processed the upgrade script file the software determines that the name of the boot file in the phone is the correct version It next determines that the name of the application file does not m...

Страница 78: ......

Страница 79: ...H 323 Telephone Installation Page 79 15 601046 Issue 17e Wednesday November 14 2012 IP Office Infrared Dialing Chapter 5 ...

Страница 80: ... must be remembered The device beaming or receiving must be IrDA compatible This is the case for most computer and personal organizer IR ports The range of transmission is typically a maximum of five 5 feet or 1 5 meters with a 5 degree spread this is unlike IR devices used for remote controls which typically beam over a longer range and have a wider angle spread For details of enabling and using ...

Страница 81: ...ne number in the VCard file If your IP Office system has been setup to need a prefix for external dialling that prefix must be in the VCard phone number In addition to dialling the phone number digits the following additional characters can be included in the phone number m Mute c Conference h Hold t Transfer comma 2 second pause The following sections contains examples of dialling contacts by bea...

Страница 82: ...without being interpreted as a number to dial Palm Organizer The following was tested using a Palm Vx and M505 1 Inform the caller that you want to beam them a file and to have their Palm positioned in front of their extension s IR port ready to receive 2 Locate the file that you want to send 3 On the letters area of the graffiti pad make a sweep from the bottom left to the top right A set of icon...

Страница 83: ...H 323 Telephone Installation Page 83 15 601046 Issue 17e Wednesday November 14 2012 IP Office Alternate DHCP Server Setup Chapter 6 ...

Страница 84: ... IP phone installation The principles of defining a scope are applicable to most DHCP servers You will need the following information from the customer s network manager The IP address range and subnet mask the H 323 IP phones should use The IP Gateway address The DNS domain name DNS server address and the WINS server address The DHCP lease time The IP address of the IP Office unit The IP address ...

Страница 85: ...centralized the server is not accessible to the given telephone In this case the telephone is not usable until the server can be reached Avaya recommends once assigned an IP address the telephone continues using that address after the DHCP lease expires until a conflict with another device is detected The 1600 Series IP Telephone customizable parameter DHCPSTD allows an administrator to specify th...

Страница 86: ...can now set the lease time for addresses If set too large addresses used by devices no longer attached will not expire and be available for reuse in a reasonable time This reduces the number of addresses available for new devices If set too short it will generate unnecessary traffic for address renewals The default is 8 days Click Next 10 The wizard gives the option to configure the most common DH...

Страница 87: ... String value is correct and click OK Having created a 242 option and associated with the scope we want used by the IP phones we now need to activate the scope 6 5 Adding a 176 Option 4600 and 5600 Series H 323 IP phones use SSON 176 to request additional information from a DHCP server The option 176 scope can be set up to use the same HTTP file server as shown for 1600 Series phones in the previo...

Страница 88: ...can be specified through attaching an Option 66 entry to the Scope See Alternate Options 8 Click OK 9 Expand the server by clicking on the next to it 10 Click on the scope you just created for the 4600 phones 11 In the right hand panel right click on the scope and select Scope Options 12 In the general tab make sure 176 is checked 13 Verify the String value is correct and click OK 85 ...

Страница 89: ...76 Option 6 6 Activating the Scope The scope can be manually activated by right clicking on the scope select All Tasks and select Activate The activation is immediate You should now be able to start installing H 323 IP phones using DHCP If Manager is being used as the HTTP or TFTP server ensure that it is running on the specified PC ...

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Страница 91: ...H 323 Telephone Installation Page 91 15 601046 Issue 17e Wednesday November 14 2012 IP Office WML Server Setup Chapter 7 ...

Страница 92: ...ks at the setting up and configuration of a simple test system The aim is to introduce the basic principles of WAP browsing operation For testing and demonstration purposes Avaya hosts a set of WML files at http support avaya com elmodocs avayaip 4620 home wml Most PC web browsers cannot display wml files However Opera is able to display WML pages which makes it a useful tool with which to test WM...

Страница 93: ...inished select Run The Xitami server appears as an icon 5 To display the web servers basic properties double click Note the IP addresses 6 To close the window without stopping the web server click Close 7 Open the PC s web browser and enter http server IP address You should see the default Xitami web pages If there are other PCs on the IP Office LAN they should also be able to browse the web serve...

Страница 94: ...dd the following text xml version 1 0 DOCTYPE wml PUBLIC WAPFORUM DTD WML 1 1 EN http www wapforum org DTD wml_1 2 xml wml card id card1 title Hello World p Hello world p card wml 3 Save the file as index wml Notepad may save the file as index wml txt If this happens rename the file back to index wml 4 Copy the file into the folder c Xitami webpages 4620 4b Dialling from a WML Page WTAI Wireless T...

Страница 95: ...ings txt 2 Double click on 46XXsettings txt The file will open in Notepad The section relating to WML browsing is towards the end of the file It will look similar to the following SETTINGS FOR AVAYA 4620 IP PHONE 4620 Web Launch page in WML Default Avaya hosted SET WMLHOME http 192 168 42 200 4620 index wml The Proxy server used for your LAN IP address or human readable name check your browser set...

Страница 96: ...e Apache is installed 3 Using a text editor open httpd conf 4 Scroll down to the AddType section usually at the bottom of the file and add the following line AddType text vnd wap wml wml 5 Save the file 7 4 Microsoft IIS Web Server WML Configuration Microsoft Internet Information Server IIS is configured through the Internet Service Manager The following step by step guide can be used to set up MI...

Страница 97: ...wed by an Anchor Tag Description The user enters a URL into the text entry box and clicks on the URL to retrieve it input name url title Name anchor title get it Go Get It go method get href url go anchor Case 2 Input Box Followed by an A Tag input name url title Name a href url Go Get It a Case 3 Input Box Followed by a Submit Button input name url title Name do type submit name submit label Subm...

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Страница 99: ...n Enable 24 auto negotiated 15 Avaya 7 14 18 19 21 22 55 59 84 95 Avaya 1151C1 19 Avaya 1151C2 19 Avaya 1152A1 Power Distribution Unit 19 Avaya 30A Switch Upgrade Base 18 Avaya 4622SW IP Telephone 55 Avaya Gateways 55 Avaya H 323 IP 7 Avaya P333T PWR Switch 19 Avaya SG Series 55 Avaya Voice Priority Processor 7 Avaya VSU Series 55 Avaya WebLM 55 Avays VSU Series 55 AVPP 7 B Backup 17 19 Beam Addre...

Страница 100: ...e CLI 59 HP Procurve Ethernet 2626 PWR Ethernet 59 HP Procurve Switch 59 I IEEE 802 2p q 59 IEEE 802 3af 18 19 IIS 96 IIS 5 0 96 IIS Admin Service 96 IKE Extended Authentication 55 index wml 93 95 Infrared Dialling 80 Initializing 48 77 Input Box Followed 97 Internet 55 96 Internet Information Server 96 Internet Service Manager 96 Introduction 7 IP Gateway 84 IP Mask 49 59 IP Office Administration...

Страница 101: ...17 power 12 17 18 48 51 76 Ethernet 19 IP 19 power conditioning 17 power supply PSU 12 17 19 48 Pre Deployment 55 Preferences 24 preinstalled 24 preparation 24 77 Preshared Key 55 Press Web 95 Print 55 68 Printed Wiring Board 68 Program 12 21 49 93 95 Protection 17 Proxy 95 PSK 55 PWB comcode 68 Q QoS 17 Quality 7 14 17 R RAM 76 77 RAS 55 Reboot 22 45 71 77 95 Registered 55 Listing 55 registration...

Страница 102: ...ule 12 24 voicemail 17 22 45 VoIP 7 12 14 17 45 51 55 VPN 55 VPNremote 55 VSU 55 W WAN 17 WAP 92 95 Web Server 93 Watts 19 Web 39 55 59 93 95 96 WebLM 55 Windows 22 55 80 84 85 95 96 Windows 2000 Server 96 Windows Notepad 39 Windows NT 93 Windows PC 93 Windows Pocket PC 81 Windows XP 96 Wireless Access Protocol 92 Wireless Markup Language 92 Wireless Telephony Application Interface 92 93 WML 39 92...

Страница 103: ...H 323 Telephone Installation Page 103 15 601046 Issue 17e Wednesday November 14 2012 IP Office ...

Страница 104: ... or amendments to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners This document contains proprietary infor...

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