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Learning to use your new phone 

Resources to assist you: 

Read this guide. 

 

 View the 9608/9611 phone instruction video located at: 

 

9608 Handset   

http://bit.ly/1DWQ9N9

 

 

9611 Handset 

http://bit.ly/1IPipc5

 

 

Note:  When prompted, use your Providence email address  

 

Attend a Lync training session: 

Held every Wednesday (except Thanksgiving week) 

Starting Aug 12

th

 and ending Dec 9

th

Session times:  10am, 2pm, and 8pm.  

  

1-855-PHS-LYNC  (1-855-747-5962), Conference ID: 76077838  

Join online meeting

 

https://join.providence.org/johnna.bouyea/KZUMTAB7

 

 

Note:  Please have this document in hand during Lync call.  

 

For non-urgent questions, send an email to: [email protected]  

 

 Unable to place and receive calls, open an Incident with the Service Desk, call x20000.   

Содержание IP Office 9608

Страница 1: ...ning session Held every Wednesday except Thanksgiving week Starting Aug 12th and ending Dec 9th Session times 10am 2pm and 8pm 1 855 PHS LYNC 1 855 747 5962 Conference ID 76077838 Join online meeting https join providence org johnna bouyea KZUMTAB7 Note Please have this document in hand during Lync call For non urgent questions send an email to PSPHphoneupgrade providence org Unable to place and r...

Страница 2: ... Appearances Message light Softkey Labels Softkeys Phone Settings Normal button Message Voicemail Access Contacts History Call Log Volume Ringer Speaker Handset Headset Mute Headset Speaker Prompt Caller Calling Info ...

Страница 3: ...extension number or 9 number Inbound calls ring in on these lines Lift handset or press button that inbound call is ringing on The number of inbound calls you can receive at one time is the number of call appearance buttons you have minus one i e If you have 3 call appearance buttons you can receive 2 inbound calls at one time Message button When pressed calls voicemail and prompts for login infor...

Страница 4: ...und calls Number dialed displays for outbound calls Phone Settings Normal button Returns your phone to first call appearance screen Volume Button When handset is on hook adjusts ringer volume When handset headset in use adjusts your receive hearing volume When speaker is in use adjusts volume of speaker Mute When pressed button lights up and your end of conversation is muted person on other end of...

Страница 5: ...old Softkeys The label just above the gray rectangular Softkey tells you what feature each Softkey provides To use the feature press the Softkey below the label on the display When you select a feature to use the Softkeys may change again to give you additional features Example When you press the HOLD Softkey you then see a RESUME Softkey available to return to the held call ...

Страница 6: ...d call press the Softkey beneath the word RESUME on your display Putting a call on hold to answer another incoming call If you are on a call and receive another incoming call you will see the word ANS HOLD displayed above a Softkey To answer the 2nd incoming call and put the current call on hold press the gray rectangular button under the word ANS HOLD The first caller will be put on hold and you ...

Страница 7: ...rence process If you are in the middle of transferring or conferencing a call and the person you are transferring conferencing to is not available and you wish to return to the caller press the Softkey below the word DROP This will drop the extension that you were attempting to transfer conference to Press the Call Appearance button that the original caller is on Drop button Drops the last person ...

Страница 8: ... the extension number you want to conference in To complete your conference press the gray rectangular Softkey beneath the word JOIN on your display To add another party to the call press the gray rectangular Softkey below the word ADD Once they answer press the Softkey below the word JOIN You can include up to 6 parties total including yourself on a conference call ...

Страница 9: ...lls displays on the top line of display Prompt line on phone instructs you to press button to view Missed Calls Answered Calls Outgoing Calls All Calls You can then press the CALL Softkey to call person number shown in log You can add person from History log to Contacts on phone by highlighting name number then pressing CONTACT Softkey then SAVE Softkey ...

Страница 10: ...r the Contact name arrow down to Number and enter the phone number including a 9 Once all numbers for Contact are entered press the Softkey underneath the word SAVE on the display To place a call from your Contacts Press Contact button Type in letters of name or scroll down using directional arrow buttons until the name is highlighted in list Press Softkey underneath the word CALL or press button ...

Страница 11: ...ns to hear each ring Press the gray rectangular Softkey under the word RICH on your display for an expanded list of options Press SAVE Softkey to save your setting Click Phone button to return to your phone screen Button Clicks To turn off button click sounds scroll down to Button Clicks on display Click OK Click the button to the right of the word On it will toggle to Off Click SAVE Softkey Phone...

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