Perform Pre-cutover Procedures
Issue 7 November 2003
3-9
555-233-115
Software Upgrade
This upgrade requires a Translation Upgrade Tool (TUT). Before the upgrade, you
must copy the translations to a spare translation card and send it to Software
Technical Support (STS) (with next-day delivery). It will be converted and written
to removable media. This process takes several days.
The Avaya Communication Manager removable media (including 1 with
translations) must be on-site before the upgrade begins. For each processor, 2
removable media (1 system and 1 backup) must always be retained on site with
the system.
1. Type save translation and press
Enter
to write all translation information
from memory to a spare translation card.
NOTE:
The off-site STS translation upgrade does not preserve the content of
recorded announcements. Therefore, during the upgrade, any
announcements stored on a TN750/B circuit pack must be
re-recorded. The TN750C Announcement circuit pack stores
announcements in nonvolatile memory; saving the announcements is
not needed.
EMEA
Direct and
Business
Partners
+31-70-414-8720
or
Prompt 3
Select GSO;
select EMEA
APAC RTAC
Direct and
Business
Partners
+65-6872-8686
CALA
■
Mexico TAC
■
Brazil TAC
■
Columbia TAC
■
Argentina TAC
■
Mexico Call
Receipt
Direct and
Business
Partners
+525-278-7878
+5511-5185-6655
+571-616-6077
+5411-4114-4440
+1-720-444-9998
Table 3-3.
RFA Helpdesk contact numbers (Continued)
Where
Who
Phone
number/URL
Prompt or
selection
Continued on next page