server state to a different server state with the appropriate kits, tools, documentation, and
training materials.
• Avaya Converged Platform 130 servers must not be updated with BIOS or firmware updates
from the vendor’s website. Only Avaya provided BIOS/Firmware updates can be used.
Updating directly from the vendor’s website will result in an unsupported configuration. BIOS/
Firmware updates are made available on
• Avaya Converged Platform 130 ESXi updates should only be obtained from Avaya. Updating
directly from the hardware vendor or VMware’s websites will result in an unsupported
configuration. Note that the OEM server vendor (in this case Dell) provides Avaya with their
latest certified package of the ESXi software. This ensures that any updates will be
compatible with the underlying hardware, drivers, etc. Once Avaya has an update from the
vendor, the new image is fully vetted with the Avaya solutions to assess any potential
performance or capacity impacts. This image is then made available on
and is customer installable.
• Do not contact Dell for Service; all support, warranty, repair, and maintenance are through
the Avaya processes.
• Avaya strongly recommends that all servers are protected with an uninterrupted Power
Supply for power surge and interruption protection. Avaya is not responsible for servers
damaged by power surges, brown outs, black outs etc. when the server is connected to
standard power mains and has no protection.
• Dell’s RAID battery is a consumable item that can be purchased as a part without a Service
ticket. Customers are responsible for installing them, the procedure for which is in the
Maintaining and troubleshooting document or in appropriate OEM vendor documentation.
• Quality assurance - product integrity testing or environmental international restrictions/ has
been completed by Dell and verified with Avaya through the use of Design for Environmental
Checklists. These lists include: batteries, printed wiring boards, plastic parts, product
packaging, RoHS, green requirements, and energy efficiency.
Front view of Dell
™
PowerEdge
™
R640 Server
Figure 1: Front view of Dell PowerEdge R640 server
Front view of Dell
™
PowerEdge
™
R640 Server
October 2019
Installing the Avaya Converged Platform 130 Series
13