Avaya CallPilot 600r, Техническое обслуживание и диагностика, Страница: 51 / 106

State Description
Local (Red) Alarm A Receive Loss of Synchronization error occurred on incoming
data over a T1 link and lasted more than 2.5 seconds. This
condition exists until synchronization is recovered and remains
recovered for 12 seconds.
No resources The hardware required for the component to operate is not
installed or is not operating properly.
Not Configured The device is not configured in CallPilot.
For example, the system is not using a DSP because the device
was not allocated in the Configuration Wizard.
Off Duty The component has been stopped.
Remote Off Duty The component has been taken out of service at the switch.
Remote (Yellow) Alarm A red alarm exists at the receiving device. This alarm is sent by
the receiving T1 device to CallPilot, and it remains in effect until
the red alarm is cleared at the receiving device.
Shutting Down The component is in the process of stopping.
This state occurs quickly and is immediately followed by Off
Duty.
Uninitiated The call-processing component has not initialized the resource.
Alert icons
If one of the following icons appears next to a component in the tree, the component or one
of its subcomponents is experiencing a problem.
Icon Description
A problem exists with a subcomponent of the selected component.
Expand the tree to locate the subcomponent with the problem.
A problem exists with the selected component.
To view the state of a hardware component
1. Log on to CallPilot Manager.
2. Click Maintenance → Maintenance Admin.
Result: The Maintenance screen appears.
3. Click the plus sign (+) beside the CallPilot server to expand the component tree.
4. Continue clicking the plus sign (+) until the component with which you want to work is
visible.
Alert icons
Avaya CallPilot® 600r Server Maintenance and Diagnostics December 2010 51