Avaya CallPilot 600r, Техническое обслуживание и диагностика, Страница: 44 / 106

All events are reported to the fault management server. The fault management server enables
the CallPilot server to listen and respond to its clients. The interaction is called event processing
and is the means by which the server detects hardware faults in the multimedia hardware.
Alarm notification
Alarms are warnings generated by events. Alarms communicate the same information as
events. However, alarms are reported in the Alarm Monitor instead of the Event Browser, and
are managed differently than events.
When an alarm appears in the Alarm Monitor, you must investigate the problem, isolate it, and
then fix the cause of the problem. After you fix the problem, the alarm is cleared from the Alarm
Monitor.
Component dependencies
The status of some components are dependent on the operational status of other components.
If a component fails or is stopped, the dependent components go out of service.
Note:
The components in your system are based on your CallPilot server type and switch type.
Disregard dependencies for components not in your system.
Component Dependent components
Media Bus All MPBs, all multimedia channels, and all call channels.
MPB board All multimedia and call channels associated with the MPB
board.
Time switch All multimedia and call channels associated with the same MPB
as the time switch.
MPB96 All multimedia channels on the MPB96 card.
DS30X All DS30X or DS30 channels associated with the DS30X link.
Detecting hardware problems
Typically, you first become aware of a hardware problem after an alarm is raised. All hardware
faults produce an alarm (or series of alarms, depending on the problem) in the Alarm Monitor.
Monitoring multimedia hardware
44 Avaya CallPilot® 600r Server Maintenance and Diagnostics December 2010