Additional phone features
137
Troubleshooting Virtual Office
If you receive a Virtual Office error message, it will appear on the LCD
screen.
Table 6
lists error messages and actions to correct the causes.
Table 6: Troubleshoot Virtual Office (Part 1 of 3)
Displayed message
Probable cause
Actions
Busy, try again
Remote IP
Deskphone is active
(not idle).
Wait for remote
IP Deskphone to
become idle and try
again.
Automatic Call
Distribution (ACD) is
logged in.
Log out of ACD
IP Deskphone before
initiating Virtual
Office from another
IP Deskphone.
Make-Set-Busy is
inactive on ACD
IP Deskphone.
Set Make-Set-Busy
active on ACD
IP Deskphone.
Invalid ID (1)
Incorrect user ID
entered.
Enter correct user ID.
User ID is not in
Gatekeeper
database.
Notify system
administrator.
Invalid ID (2)
Incorrect user ID
entered.
Enter correct user ID.
Invalid ID (3)
Incorrect user ID
entered.
Enter correct user ID.
User ID in
Gatekeeper database
points to originating
Call Server.
Notify system
administrator.
Содержание 2007
Страница 29: ...Connecting the components 29 Figure 8 Arranging the cords to exit the stand ...
Страница 154: ...Flexible Feature Codes FFC 154 ...
Страница 158: ...Quick Reference 158 ...
Страница 162: ...Regulatory and safety information 162 ...