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GDO-11 Ero Installation Manual

20. Troubleshooting

Symptom

Possible cause

Remedy

The opener does

not work from the

transmitter

Garage door in poor condition e.g.

springs may be broken
The opener does not have power

The battery in the transmitter is flat

Transmitter does not contain

TrioCode

128 Technology

The opener has been put into

“Vacation Mode”

The transmitter button is not

programmed to operate the door.

Door Code LED is flashing yet the

opener is not working.

Check the door’s operation

Plug a device of similar voltage (e.g. a hairdryer) into

the power point and check that it is OK
Replace the battery

Check that the transmitter has grey buttons and the

model number on the back displays V2. Contact

dealer for support if otherwise.
Turn off “Vacation Mode”

(Section 14)

Code in the transmitter

Ensure the correct button on the transmitter is being

pressed.

One transmitter works

but the other/s do not

Faulty transmitter

Flat battery

Replace transmitter

Replace battery

The chain moves but

the door remains

stationary

The opener is disengaged

Re-engage the opener

Motor is running but

chain is not moving

Damage motor assembly

Contact your dealer for support.

The transmitter range

varies or is restricted

Variations are normal depending on

conditions e.g. temperature or external

interference
The battery life is exhausted

Position of the transmitter in the motor

vehicle

Make sure you can see the door when you use the

transmitter.

Check the battery status by pressing a button

(flashing or no light requires battery to be changed)
Aim the transmitter through the windscreen.

The Courtesy light does

not work

LED has failed

Change LED.

The door reverses for

no apparent reason

This may occur occasionally from

environmental conditions such as areas

that are windy, dusty or have extreme

temperature changes.
If Safety beams are installed they may

be partially obstructed.

Ensure the door runs smoothly before increasing the

force pressure.

Ensure the beam path is not obstructed. Check the

Alignment.

Auto Close not working

Safety Beam or wiring faulty

Repair Safety Beam or replace wiring.

Re-align optics. See Safety Beam instructions.

The door stops or

moves very slowly under

battery

(Optional Battery Back

Up Accessory)

The batteries may have little OR no

charge

Connect mains power and leave the batteries to

charge. The batteries may take 24 to 48 hours to

reach their maximum charge capacity.

Содержание GDO-11 Ero

Страница 1: ...1 GDO 11 Ero S e c t i o n a l D o o r O p e n e r Installation Manual Doc 160424_04 Released 15 12 22 ...

Страница 2: ...22 21 3 Battery Disposal 22 21 4 Warranty 22 Installation Instructions Home Owner Instructions WARNING IMPORTANT SAFETY INSTRUCTIONS FOLLOW ALL INSTRUCTIONS SINCE INCORRECT INSTALLATION CAN LEAD TO SEVERE INJURY before installing the drive remove all unnecessary ropes or chains and disable any equipment such as locks not needed for powered operation before installing the drive check that the door ...

Страница 3: ...actice correct lifiting techniques when required to lift the door as per installation instructions Fall from ladder Ensure ladder is the correct type for job Ensure ladder is on flat firm ground that will take the weight without the legs sinking Ensure user has 3 points of contact while on ladder Crush injury from unsecured door Place a 2 metre exclusion zone around area under the door while it is...

Страница 4: ...uct contains a lithium button coin cell battery in the transmitters If a new or used lithium button coin cell battery is swallowed or enters the body it can cause severe internal burns and can lead to death in as little as 2 hours Always completely secure the battery compartment If the battery compartment does not close securely stop using the product remove the battery and keep it away from child...

Страница 5: ...l support You will need to locate the structural beams in the ceiling which are generally 400mm apart ii does it have exposed beams The opener is mounted to a perforated angle which must be securely fastened to a structural support like the exposed beams You may need to install a 40mm thick board not supplied between structural supports b Look at the wall above the garage door i Is it brick The wa...

Страница 6: ...QUIRES properly earthed 3 pin single phase power on the ceiling within an arms length of the opener c Requires a MINIMUM HEADROOM of 57mm between the highest point of the door s travel and the ceiling d Use the diagram below as a reference when completing the installation 1 1 x GDO 11 drive unit 2 1 x Bent arm door attachment 3 1 x Transmitter Holder 4 3 x Transmitters PLUS 5 1 x Track Hardware Ki...

Страница 7: ...ay ensue causing serious personal injury and or property damage DO NOT DO IT YOURSELF If sufficient structural support can not be found contact a door profressional for installation DIY c Using step ladder and a level transfer this height to the wall above the door and mark a line 60mm above it across the centre line 7 2 Mounting the Wall Bracket a Draw two lines extending 21 5mm from each side of...

Страница 8: ...is placed across the top of the C rail just before the opener Ceiling Beams that run towards the door requires 1 x perforated L shape metal strip and 2 x shorter perforate L shape metal drop down strips Ceiling Beams that run parallel to the door requires 2 x perforated L shape metal strips and 2 x shorter perforate L shape metal drop down strips Not supplied Drill hole at centre of track recommen...

Страница 9: ...release the MINUS button and press the OPERATE button once to change the motor s direction 9 1 Mounting the Door Bracket a The door bracket locator 5d is placed over the door bracket 5c on the door s centre line one third down the top panel and mounted using M6 or equivalent screws not supplied b STEEL DOORS ONLY Bracket can be welded in place NOTE If in doubt about the door s strength reinforceme...

Страница 10: ... the Open limit the position should be at the height of the garage opening S T E P T W O Switch power on To move the door to the halfway point tip S E T T I N G L I M I T S OR S T E P O N E C L O S E L I M I T P O S I T I O N S T E P T W O HOLD Press to close door S T E P T H R E E W A R N I N G In setting the close limit position do not force the door into the floor with excessive force as this c...

Страница 11: ...tiate a re profile LIMITS must already be set opener beeps once RELEASE S T E P T H R E E opener beeps once Then refit controls cover S T E P O N E S T E P T W O C O N T R O L L E R M E M O R Y R E S E T HOLD This will cause all control memory to be set to factory defaults EXCLUDING transmitters history log and cycle counters If limits are already set clear limits first by following Clearing the d...

Страница 12: ...a Press and hold the FORCE MARGIN SET Button for six 6 seconds the beeper will sound once b The door will start to move and re calculate force margins The door can move between the open and close limit positions up to four 4 times depending on the position of the door and the power up condition c A single beep will be heard once the process is complete d Test the force again as per Testing Close C...

Страница 13: ...ck Network Programmer Solar Shunt Solar Battery Backup 13 2 Auxiliary Output The auxiliary output can be used to control alarm or another garage door opener A valid transmission from the pre coded transmitter will cause the auxiliary output to pulse for approximately 1 one second The maximum DC voltage must not exceed 35 volts DC Maximum current must not exceed 80 ma External device Alarm Door or ...

Страница 14: ...that have been programmed into its memory Up to 64 remotes can be programmed tip S T E P O N E S T E P T W O Take a pre coded remote and press the button to duplicate R E M O T E L Y C O D I N G A R E M O T E C O N T R O L Remotely coding works when you have a pre coded remote control and are in range of the opener tip Use a pen HOLD for 2 sec the middle button through the coding hole S T E P T H ...

Страница 15: ...ss four times S T E P F I V E Press to test 14 7 Erasing All Transmitter Codes S T E P O N E S T E P T W O Remove controls cover Turn power ON E R A S I N G A L L T R A N S M I T T E R C O D E S Switch power OFF HOLD S T E P T H R E E These LED s will illumminate for 5 secs then go out S T E P F O U R Release button when light turns on Test by pressing a remote Refit controls cover ALL stored code...

Страница 16: ...E O P E N E R 2 0 M A N U A L D O O R O P E R AT I O N C A U T I O N W h e n t h e o p e n e r i s m a n u a l l y d i s e n g a g e d t h e d o o r i s n o l o n g e r l o c k e d T o l o c k t h e d o o r m a n u a l l y r e e n g a g e t h e o p e n e r a f t e r t h e d o o r i s c l o s e d T O E N G A G E T H E O P E N E R C A U T I O N D o n o t u s e t h e s t r i n g h a n d l e a s a m e...

Страница 17: ...on has been reached 6 CLOSE LED Red Illuminates and flashes as the door opens closes and remains on when the close limit position has been reached 7 SET Orange Is used during installation The SET button is also used to program the PET Pedestrian position and to re initialise the opener Door Status Indicators OPEN LED green CLOSE LED red Beeper Open On Close On Opening Flashing Closing Flashing Doo...

Страница 18: ...pe Multi frequency UHF FM 433 47 433 92 434 37MHz Receiver code storage capacity 8 X TriocodeTM 128 4 button Transmitters Coding System TrioCodeTM 128 Type Coding type Non linear encryption algorithm Number of code combinations Over 100 billion random codes Transmitter battery CR2032 3 Volts Courtesy light Festoon style lamp 24volts 15 watts Network connectivity Network compatible requires optiona...

Страница 19: ...n is not moving Damage motor assembly Contact your dealer for support The transmitter range varies or is restricted Variations are normal depending on conditions e g temperature or external interference The battery life is exhausted Position of the transmitter in the motor vehicle Make sure you can see the door when you use the transmitter Check the battery status by pressing a button flashing or ...

Страница 20: ...Remedy The SERVICE LED has started to flash and is beeping numerous times A Fault has been detected The fault will be active each time an attempt is made to operate the door Record opener function How many beeps then press the SET button once to reset the opener If the fault continues to be tripped contact 1300 133 944 for support The Open Green LED and Close Red LED are flashing alternatively Ope...

Страница 21: ... mounting points along with door bolts screws cables and connectors 3 Adjustment of spring tension to limit spring fatigue 4 Adjustment of opener travel limits and force margin to ensure the door opens and closes to specification 5 Assessment and adjustment of safety components and accessories including safety beams Auto Lock and Safe Lock if installed 6 Assessment of the door alignment and the di...

Страница 22: ...nd of life batteries Battery recycling recovers non renewable materials such as lead cadmium stella zinc manganese cobalt silver plastics and rare earth elements Removal of batteries and other hazardous household products from household waste facilitates the recovery of organic materials through alternative waste technologies such as composting Batteries and heavy metals are known contaminants in ...

Страница 23: ...chnology office location Head Office 6 8 Fiveways Blvd Keysborough 3073 Phone 03 9791 0200 ata aust com au Prefixed trademarks are the property of Automatic Technology Australia Pty Ltd ABN 11 007 125 368 2020 Automatic Technology Australia Pty Ltd ...

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