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SELF INSTALL - NEED TECHNICAL

ASSISTANCE?

OPTION 1: DIRECT WITH THE SERVICE DESK – QUICKEST AND MOST EFFECTIVE METHOD

Submit your enquiry direct with the service desk at –

[email protected]

The service desk has the most experienced staff in Australia to help with your problem but they need your help.



Describe your problem in detail and as clearly as possible. Don’t forget to include a telephone number.



Be certain to detail which model or models of you are working with.



Send photos of the installation – they love photos. The people at the service desk are good but they are

even better when they can see the installation. Send photos of the overall scene so they can see the

entire installation. Also send photos of the wiring to the control board and any other part of the

installation you think is relevant.



Send video if appropriate. Smartphone’s these days take remarkably good video in small file sizes which

can be emailed in a moment. If your problem needs a video to show the issue please feel free to send it.

NOTE: THIS IS BY FAR THE FASTEST AND MOST SUCCESFUL WAY TO SOLVE YOUR PROBLEM

PHOTOS AND VIDEOS ARE THE NEXT BEST THING TO BEING THERE

OPTION 2: LODGE YOUR ENQUIRY LOCALLY - SLOWER BUT CAN STILL BE EFFECTIVE

Make contact with the store of purchase. Branch staffs are typically not technicians and dependent on their length

of service will have varying degrees of technical knowledge. If they cannot help however they will certainly either

source help locally from their technicians or make contact with the service technicians on your behalf.

OPTION 3: SERVICE CALL WITH AUTOMATIC SOLUTIONS TECHNICIAN – SLOWEST METHOD

If you fall within the local branch service area it may be possible to book a local technician to look at your

installation. Wait times will vary dependent on local workloads. The cost is a service fee which includes the first

half hour and the hourly rate thereafter. If any Automatic Solutions provided parts are found to be defective and

within warranty these will be provided free of charge.

(NOTE: If you suspect that any parts are defective and within warranty you may wish to consider option 4)

A note on this option: If you decide on this option you will be asked to sign an “authorisation to proceed” which

will provide legal authority and payment security. This form has three options available of which only the first two

are available to you. The third option is for warranty repairs only for full install customers. Self install customers

requiring warranty only service need to refer to option four below.

IMPORTANT: IN SHORT THIS OPTION WILL INCUR CHAR

GES

OPTION 4: RETURN THE PRODUCT IF BELIEVED TO BE FAULTY

As a self install customer who has purchased product if you believe the product to be faulty rather than an

installation or site problem you have the option of returning the product for evaluation and to exercise your right

to a replacement, repair or refund as applicable. All returned product is forwarded immediately to the service

technicians for evaluation and response. There are two main methods available to return product –



Direct to the service centre – this is the quickest method as it cuts out the branch delay



Via the branch of purchase – slower because of the delay at the branch

When choosing this option you need to complete a product return form. This form gives you all the information

on procedure involved and where to send to. These are available at the branch of purchase, can be emailed to

you (contact your branch), or available here -

http://automaticsolutions.com.au/page/warranty.php

Содержание CTR50

Страница 1: ...1 SWING GATE INSTALLATION MANUAL AUTOMATIC ...

Страница 2: ... total width would be 4280mm But what happens if we add on a pedestrian gate to one side with hinges and clearance gap a fixed panel to the other side and two more 100mm posts GATES 2x1500 3000mm HINGES 2x30 60mm POSTS 2x100 200mm CLEARANCE 1x20 20mm PEDESTRAIN GATE 1x1000 1000mm HINGES 1x30 30mm PANEL CUT TO SUIT 1x1030 1030mm POSTS 2x100 200mm TOTAL WIDTH 5540mm Basic maths really So long as you...

Страница 3: ...ckets four per post that you can use if you choose or you can fix directly through the post itself Whatever method you choose cut your post to length use adequate fasteners of correct size and suitable for the structure you are fitting to Touch up paint has been provided to color match any exposed brackets or fasteners if you wish CONCRETE IN Dig a hole of at least 300mm diameter and minimum 800mm...

Страница 4: ...re are a number of ways to do this If you are very accurate you can measure and mark your gate fit the hinge bracket to the gate and then assemble all the parts You might find it easier however to assemble the hinge so it is complete on the post use blocks under your gate to lift and hold it at the correct height and then fix the hinges to the gate Using this method you can also use a 30mm packer ...

Страница 5: ...cond Battery Charger Inbuilt 12 24V Maximum Thrust 1500 N Receiver Inbuilt or External Protection Level IP43 Limit Switches Yes No Duty Cycle 90 Pedestrian Input Yes NO Dimensions 670L x 90W x 185H Start Input Yes NO Stroke 30 CM Stop Input Yes NC Maximum Leaf 3 0 metres Photocell Input Two NC Maximum Leaf Weight 250 Kg Electric Lock Yes 12Vdc 1A Opening Time 16 Seconds Slow Speed Regulator Yes ...

Страница 6: ...ructure and that there is no friction points in its movement Make sure that the gate s have both solid opening stops and solid closing stops GENERAL ORDER OF INSTALLATION To ensure a good installation of the gear motors ASA300 we suggest the following order of installation 1 Open the box and take out gear motor Inspect the contents and ensure all components are present 2 Make sure that the leaf of...

Страница 7: ... D back one complete turn of 360 degrees Attach your gate bracket to the shaft end H and position on the gate taking careful note of your 12mm fall from the post bracket Fix your gate bracket at this position Using your manual override key put the gear motor into manual mode and gently move your gate and gear motor through the entire 90 degree arc to test the smoothness of your installation If you...

Страница 8: ...pen input NO DL2 Power Supply LED START Open Stop Close input NO DL3 DL4 Open Input LED COM Common for STOP PHOTO inputs DL5 DL6 DL7 Stop Photo LED STOP Stop input NC DL8 DL9 Motor1 Limit Switch LED PHOTO Photocell Input NC DL10 DL11 Motor2 Limit Switch LED COM Photocell 2 common J3 Antenna Connector PHOTO Photocell 2 Input NC J2 External receiver connector FC1A Limit switch 1 opening input NC RV1...

Страница 9: ... will be motor 2 which will open first if so programmed when dual gates overlap With single gates use motor 2 output only INSTALL YOUR INPUT LOOPS The only other wiring needed before testing your installation is to install a few loops into the NC or normally closed inputs Cut three short lengths 50mm of single core cable and strip the two ends Connect one end to the photo terminals and one end to ...

Страница 10: ...setting of the work times Use your transmitter and drive the gate s to the fully open position Set the trimmer RV1 to about half way Press push button P2 once for a few seconds until DL1 lights and release After a few seconds the logic control will make some tests and then it will self learn the working time by closing the gate The board will automatically exit this mode when complete and led DL1 ...

Страница 11: ...naller of potential danger for the gate s motion Motor 1 Outputs for the opening closure control of the motor which drives the first gate wing during the closing phase Motor 2 Outputs for the opening closure control of the motor which drives the gate wing delayed during the closing phase This wing can be connected with an electric lock Electric lock Impulse control for the electric lock release Th...

Страница 12: ... Closing limit switch led yellow It signals the closing limit switch state for Motor 1 The led goes off when the closing limit switch is operated DL10 Opening limit switch led yellow It signals the opening limit switch state for Motor 2 The led goes off when the opening limit switch is operated DL11 Closing limit switch led yellow It signals the closing limit switch state for Motor 2 The led goes ...

Страница 13: ...seconds and reopen If a command is made during the pause part of the cycle the pause time will reset and gate closing will commence later IMPORTANT If using a time clock to control the gate then apartment mode must be selected Single Wing Mode Dip switch 3 ON In single wing mode the board drives motor 2 output only MOT2 Kickback Extra Push Dip switch 4 ON If an electric lock is fitted it may be ne...

Страница 14: ...que During the normal speed phase when the motor s current reaches the self learned value the gate stops both wings in opening and then it reverses its motion for approx 2 sec while during the closure phase the gate stops and reverses its motion after approx 1 5 sec After the electric power is supplied to the electronic card at installation or after one absence of power supply when the Start push ...

Страница 15: ...e closes automatically The operating cycle is complete only when the closing motion has ended If a start command is supplied before the end of travel is reached the gate stops A new start command will cause the gate to reverse its motion If a start command is supplied during the pause period the operating cycle is interrupted and the gate does not close automatically A further start command will d...

Страница 16: ...time is reset and the automatic closure is therefore delayed Photostop If an obstacle covers the photo cell during the gate s motion opening or closure or during the period preceding the operating cycle s start then the gate is temporarily stopped until the obstacle is removed When the obstacle is removed and the photocell is freed an opening cycle will start This does not apply when a start comma...

Страница 17: ...he power devices 5 J3 8 pole removable terminal board for the connection of the limit switches and or Encoder 6 FS1 FS2 nr 2 Faston terminals for the connection of a Backup battery 7 FS3 FS4 nr 2 Faston terminals for connection of the power supply transformer Terminal board J2 Terminal1 Common terminal for all electric contacts of commands Terminal2 Pedestrian start push button s normally open ele...

Страница 18: ...ut as Encoder signal TTL OPEN COLLECTOR FS1 Faston Backup battery s positive pole connection FS2 Faston Backup battery s negative pole connection FS3 Faston 12 15 20 Vac power supply from the electric transformer FS4 Faston 12 15 20 Vac power supply from the electric transformer CTR50 Connection of the devices Motor 1 Terminals 5 and 6 on J1 Motor 2 Terminals 7 and 8 on J1 Blinker Terminals 3 and ...

Страница 19: ...19 ...

Страница 20: ...20 ...

Страница 21: ...s applied EN 61000 6 3 A11 2004 EN 61000 6 1 EN 301 489 1 EN 301 489 3 EN300 220 2 EN 300 220 1 Test laboratory NEMKO SPA Outcome Positive The manufacturer declares that the above listed products comply to the norms on electromagnetic compatibility provided for by directives 89 336 EEC 92 31 EEC 93 68 EEC Date 24 08 2007 AUTOMATIC SOLUTIONS AUSTRALIA PTY LTD PO BOX 1034 CANNING VALE WESTERN AUSTRA...

Страница 22: ...service area it may be possible to book a local technician to look at your installation Wait times will vary dependent on local workloads The cost is a service fee which includes the first half hour and the hourly rate thereafter If any Automatic Solutions provided parts are found to be defective and within warranty these will be provided free of charge NOTE If you suspect that any parts are defec...

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