Autel OTOFIX D1 Pro, Руководство пользователя

Страница: 93 / 111

86
15
Support
This application launches the Support platform which synchronizes Autel’s on-line
service base station with the tablet. In order to synchronize the device to your on-line
account, you need to register the product through the Internet when you use it for the
first time. The Support application is connected to Autel’s service channel and on-line
communities which provides the quickest way for problem solutions, allowing you to
submit complaints or sent help requests to obtain direct services and supports.
15.1 My Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the on-line registered account, including Personal
Info, Update Info and Service Info.
15.1.1 Personal Info
The User information and Device information columns are both included on the Personal
Info tab.

User information
— displays detailed information of your registered on-line Autel
account, such as your Autel ID, Real name, Country/District, Town/City,
Company/Institute, Address and Post code.

Device information
— displays the registered product information, including the
Product serial number, Registration time, Expired time, and Warranty period.
15.1.2 Update Info
The Update Info tab displays a detailed record list of the product’s software update history,
including the product serial number, software version or name, and the update time.
15.1.3 Service Info
The Service Info tab
displays a detailed record list of the device’s service history
information. Every time the device has been sent back to Autel for repair, the device’s
serial number and the detailed repair information, including Service date, Type of faults,
and Repair content, will be recorded and updated to the associated online product
account, which will be synchronized to the Service Info tab.
15.2 Training
The Training screen provides quick links to Autel’s online video accounts. Select a video
channel by the language to see all the available online tutorial videos from Autel for