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12

Remote Desk

The Remote Desk application launches the TeamViewer Quick Support
program, a simple, fast and secure remote control interface. Use this
application to receive ad-hoc remote support from Autel’s support
technicians by allowing them to control your MaxiPRO tablet on their PC via
the TeamViewer software.

Make sure the Display Tablet is connected to the Internet before launching

the Remote Desk application.

To receive remote support from a partner

1. Power on the tablet.
2. Tap the

Remote Desk

application on the MaxiPRO Job Menu. The

TeamViewer screen displays and the device ID is generated and
shown.

3. Your partner must install the Remote Control software to his/her

computer by downloading the TeamViewer full version program
online (

http://www.teamviewer.com

), and then start the software on

his/her computer at the same time, in order to provide support and
take control of the Display Tablet remotely.

Figure 12-1

Sample Remote Desk Screen

Содержание MaxiPro MP808

Страница 1: ...information available at the time of printing Autel reserves the right to make changes at any time without notice While information of this manual has been carefully checked for accuracy no guarantee is given for the completeness and correctness of the contents including but not limited to the product specifications functions and illustrations Autel will not be liable for any direct special incide...

Страница 2: ...ods and test procedures It is essential to perform tests in an appropriate and acceptable manner that does not endanger your safety the safety of others in the work area the device being used or the vehicle being tested Before using the device always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested Use the ...

Страница 3: ...ment etc away from all moving or hot engine parts Operate the vehicle in a well ventilated work area for exhaust gases are poisonous Put the transmission in PARK for automatic transmission or NEUTRAL for manual transmission and make sure the parking brake is engaged Put blocks in front of the drive wheels and never leave the vehicle unattended while testing Be extra cautious when working around th...

Страница 4: ...re to do so may result in personal injury or damage to the test equipment To avoid damaging the test equipment or generating false data make sure the vehicle battery is fully charged and the connection to the vehicle DLC is clean and secure Do not place the test equipment on the distributor of the vehicle Strong electro magnetic interference can damage the equipment ...

Страница 5: ... DOWN 13 4 DIAGNOSTICS 14 GETTING STARTED 14 VEHICLE IDENTIFICATION 15 NAVIGATION 20 MAIN MENU 24 DIAGNOSIS 25 HOT FUNCTIONS 39 GENERIC OBD II OPERATIONS 41 EXITING DIAGNOSTICS 45 5 MAXIFIX 47 NAVIGATION 47 OPERATIONS 50 6 SHOP MANAGER 57 VEHICLE HISTORY 58 WORKSHOP INFORMATION 60 CUSTOMER MANAGER 61 7 DATA MANAGER 65 OPERATIONS 65 8 SETTINGS 70 UNIT 70 LANGUAGE 71 ...

Страница 6: ...CCOUNT 82 USER COMPLAINT 83 DATA LOGGING 85 COMMUNITIES 86 USER PROFILE 87 TRAINING CHANNELS 88 FAQ DATABASE 88 11 ACADEMY 89 12 REMOTE DESK 90 13 QUICK LINK 92 14 FUNCTION VIEWER 93 15 MAINTENANCE AND SERVICE 96 MAINTENANCE INSTRUCTIONS 96 TROUBLESHOOTING CHECKLIST 97 ABOUT BATTERY USAGE 97 SERVICE PROCEDURES 98 16 COMPLIANCE INFORMATION 101 17 WARRANTY 104 LIMITED ONE YEAR WARRANTY 104 ...

Страница 7: ... of other modules and optional tools or accessories Conventions The following conventions are used Bold Text Bold text is used to highlight selectable items such as buttons and menu options Example Tap OK Notes and Important Messages Notes A NOTE provides helpful information such as additional explanations tips and comments Example NOTE New batteries reach full capacity after approximately 3 to 5 ...

Страница 8: ...r links that take you to other related articles procedures and illustrations are available in electronic documents Blue italic text indicates a selectable hyperlink and blue underlined text indicates a website link or an email address link Illustrations Illustrations used in this manual are samples the actual testing screen may vary for each vehicle being tested Observe the menu titles and on scre...

Страница 9: ...he device effortless through a 7 inch LCD touchscreen that displays at 1024 x 600 quality This manual describes the construction and operation of the device and how it works to deliver diagnostic solutions MaxiPRO MP808 Display Tablet Functional Description Figure 2 1 Display Tablet Front View 1 7 0 LCD Capacitive Touchscreen 2 Ambient Light Sensor detects ambient brightness 3 Power LED indicates ...

Страница 10: ...Illuminates green when the Display Tablet is powered on and the battery level is above 15 B Yellow Illuminates yellow when the Display Tablet is charging and the battery level is below 90 C Red Illuminates red when the Display Tablet is powered on and the battery level is below 15 Figure 2 2 Display Tablet Back View 5 Collapsible Stand extends from the back to allow hands free viewing of the Displ...

Страница 11: ...wer External Power Supply Internal Battery Pack The Display Tablet can be powered with the internal rechargeable battery which if fully charged can provide sufficient power for about 4 5 hours of continuous operation Vehicle Power When the Display Tablet is connected to the test vehicle via the main cable the Display Tablet automatically receives power from the vehicle External Power Supply The Di...

Страница 12: ... SD card supports up to 32GB Sensors Ambient light sensor for brightness auto changing Audio Input Output Input N A Output buzzer Power and Battery 3 7 V 5000 mAh lithium polymer battery Charges via 5 VDC power supply Tested Battery Life Around 4 5 hours of continuous use Battery Charging Input 5 V 1 5 A Power Consumption 500 mA LCD on with default brightness Wi Fi on 3 7 V Operating Temp 10 to 60...

Страница 13: ...ault tolerant CAN SAE J2610 GM UART UART Echo Byte Protocol Honda Diag H Protocol TP2 0 TP1 6 Other Accessories Main Cable The Main Cable connects the Display Tablet to the vehicle s data link connector DLC Other Accessories Mini USB Cable Connects the Display Tablet to the PC or USB external power adapter USB External Power Adapter Together with the mini USB cable connects the Display Tablet to t...

Страница 14: ...8 User Manual Tool operations instructions Quick Reference Guide Devices connection and diagnostic software update instructions ...

Страница 15: ...y from the actual ones Powering Up Long press the Lock Power button on the top right of the tablet to power on the unit The power LED light will illuminate green The system boots up and displays the lock screen Slide the Lock icon to the left to enter the MaxiPRO Job Menu or slide to the right to unlock 1 Application Buttons 2 Locator and Navigation Buttons 3 Status Icons NOTE Figure 3 1 Sample Ma...

Страница 16: ...tion Diagnostics Accesses diagnostic function menu See Diagnostics on page 14 for details MaxiFix Launches the MaxiFix platform which provides the most compatible and abundant repair techniques and diagnostics database See MaxiFix on page 47 for details Shop Manager Accesses Shop manager database to store workshop customer information and vehicle test history See Shop Manager on page 57 for detail...

Страница 17: ...sociated website bookmarks to allow quick access to product update service support and other information See Quick Link on page 92 for details Function Viewer Provides quick search for the supported functions and vehicles of Autel diagnostic tools See Function Viewer on page 93 for details Locator and Navigation Buttons Operations of the Navigation buttons at the bottom of the screen are described...

Страница 18: ...ns As the Display Tablet is working with the Android operating system you may refer to Android documents for more information By tapping the bottom right corner a Shortcuts Panel will be displayed on which you are allowed to set various system settings of the tablet Operations of each button on the panel are described in the table below NOTE The shortcuts buttons will be highlighted when enabled a...

Страница 19: ...let when it is communicating with the vehicle Forcing a shut down while communicating may lead to ECM problems on some vehicles Please exit the Diagnostics application before powering down To power down the display tablet 1 Long press the Lock Power button 2 Tap Power off option 3 Tap OK and the tablet will turn off in a few seconds Reboot System In case of system crash long press the Lock Power b...

Страница 20: ...e system ABS airbag system SRS Getting Started Ensure a communication link is established between the test vehicle and the Display Tablet via the main cable Vehicle Menu Layout When the tablet is properly connected to the vehicle the platform is ready to start vehicle diagnosis Tap on the Diagnostics application button on the MaxiPRO MP808 Job Menu to access the Vehicle menu 1 Top Toolbar Buttons ...

Страница 21: ...ory Displays the stored test vehicle history records See Vehicle History on page 58 USA Displays the USA vehicle menu Europe Displays the European vehicle menu Asia Displays the Asian vehicle menu Search Searches for a specific vehicle make Cancel Exits the search screen or cancels an operation Vehicle Manufacturer Buttons To begin select the manufacture button of the test vehicle followed by the ...

Страница 22: ...o perform Auto VIN Scan 1 Tap the Diagnostics application button from the MaxiPRO Job Menu The Vehicle Menu displays 2 Tap the VIN Scan button on the top toolbar to open the dropdown list 3 Select Auto Detect Once the test vehicle is identified the screen will display the vehicle VIN Tap OK at the bottom right to confirm the vehicle VIN If the VIN does not match with the test vehicle s VIN enter V...

Страница 23: ... tool establishes communication with the vehicle and reads the control unit information Choose Auto Scan to scan all the test vehicles available systems or tap Control Unit to access a specific system to diagnose Figure 4 4 Sample Vehicle Profile Screen Figure 4 3 Sample Auto Detect Screen ...

Страница 24: ...y manually enter the vehicle VIN To perform Manual VIN Input 1 Tap the Diagnostics application button from the MaxiPRO Job Menu The Vehicle Menu displays 2 Tap the VIN Scan button on the top toolbar to open the dropdown list 3 Select Manual Input Figure 4 5 Sample Diagnostic Screen ...

Страница 25: ...ehicle is identified the Vehicle Diagnostics screen displays 6 Tap Cancel to exit Manual Input Automatic Selection The Auto VIN Scan can be selected after selecting the test vehicle manufacturer Figure 4 6 Sample Manual VIN Input Screen Figure 4 7 Sample Selection Screen ...

Страница 26: ...hicle s VIN is not automatically retrievable through the vehicle s ECU or the specific VIN is unknown the vehicle can be manually selected This mode of vehicle selection is menu driven repeat the first two steps from the automatic selection operation and tap Manual Selection Through a series of on screen prompts and selections the test vehicle is chosen If needed press the Back button at the botto...

Страница 27: ... Functional Buttons Diagnostics Toolbar The Diagnostics Toolbar contains a number of buttons such as print and save The table below provides a brief description of the operations of the Diagnostics Toolbar buttons Table 4 2 Diagnostics Toolbar Buttons Button Name Description Home Returns to the MaxiPRO Job Menu Figure 4 8 Sample Diagnostics Screen ...

Страница 28: ...ehicle See Data Logging on page 85 for details To print data in Diagnostics 1 Tap the Diagnostics application button from the MaxiPRO Job Menu The Print button on the diagnostic toolbar is available throughout the Diagnostics operations 2 Tap Print A drop down menu displays Tap Print This Page to print a screen shot copy of the current screen 3 A temporary file will be created and sent to the conn...

Страница 29: ...ions the main menu test data messages instructions and other diagnostic information Functional Buttons The displayed Functional Buttons vary depending on the stage of operations Functional Buttons can be used to navigate menus to save or clear diagnostic data to exit scanning and to perform a number of other control functions The use of these buttons will be discussed in detail in the following se...

Страница 30: ...king Selections The Diagnostics application is a menu driven program that presents a series of choices As a selection is made the next menu in the series displays Each selection narrows the focus and leads to the desired test Tap the screen to make menu selections Main Menu The Diagnostics application enables a data link to the electronic control system of the test vehicle for vehicle diagnosis Th...

Страница 31: ...h as to reset the service lights and perform calibration for various systems After a selection is made and the tablet establishes communication with the vehicle the corresponding function menu or selection menu displays Diagnosis There are two options available when accessing the Diagnosis section 1 Auto Scan starts auto scanning for all the available systems on the vehicle 2 Control Units display...

Страница 32: ...t format Progress Bar indicates the test progress Main Section Column 1 displays the sequence numbers Column 2 displays the scanned systems Column 3 displays the diagnostic indicators describing test results These indicators are defined as follows Indicates that the scanned system may not support the code reading function or there is a communication error between the Display Tablet and the control...

Страница 33: ...ion of the Auto Scan s Functional Buttons operations are displayed in the table below Table 4 3 Functional Buttons in Auto Scan Name Description Report Displays the diagnostic data in the report form Quick Erase Deletes codes A warning message screen will display to inform you of possible data loss when this function is selected OK Confirms the test result Continues to the system diagnosis after r...

Страница 34: ...ation screen opens upon selection Trouble Codes includes Read codes and Erase codes functions Displays detailed information of DTC records retrieved from the test vehicle s ECU and erases DTC records and other data from the test vehicle s ECU Freeze Frame displays the freeze frame data of the DTCs Live Data retrieves and displays live data and parameters from the test vehicle s ECU Active Test pro...

Страница 35: ...gh menu driven selections in Control Units 5 Select the desired diagnostic function from the Function Menu ECU Information This function retrieves and displays the specific information for the tested control unit including unit type version numbers and other specifications The sample ECU Information screen displays as below 1 Diagnostics Toolbar Buttons see Table 4 2 Diagnostics Toolbar Buttons on...

Страница 36: ...descriptions of the operations for each button 2 Main Section Code Column displays the retrieved codes from the vehicle Status Column indicates the status of the retrieved codes Description Column detailed descriptions for the retrieved codes Snowflake Icon only displays when freeze frame data is available for viewing selecting this icon will display a data screen which looks and behaves similar t...

Страница 37: ... operation is successfully done b Tap No to exit 3 Tap ESC on the confirming screen to exit Erase Codes 4 Perform the Read Codes function again to check if codes have been erased successfully Live Data When this function is selected the screen displays the data list for the selected module The items available for any control module vary by vehicle The parameters display in the order that they are ...

Страница 38: ...ap the drop down button on the right side of the parameter name opens a submenu providing data display mode options Value Column displays the values of the parameter items Unit Column displays the unit for the parameters To change the unit mode tap the Setting button on the top toolbar and select a required mode See Unit on page 70 for more information Display Mode There are four types of display ...

Страница 39: ...isplay on the right side of the parameter item for manipulation of display status Text Button resumes Text Display Mode Scale Button changes the scale values that are displayed below the waveform graph There are four scales available x1 x2 x4 and x8 Zoom in Button tap to display the selected data graph in full screen Edit Button tap this button to open an edit window on which you can set the wavef...

Страница 40: ...rns to previous screen or exits the function Record starts recording the retrieved live data the recorded data is then stored as a video clip in the Data Manager application for future review This function can be triggered automatically at preset threshold value or values may be set manually The triggering mode and record duration can be configured in the Setting mode of Live Data Freeze frame dis...

Страница 41: ...Selected Button displays the configuration screen to set the threshold values an upper limit and a lower limit for triggering the buzzer alarm This function is only applied to the Waveform Graph display mode a MIN tap to display virtual keyboard and enter the required lower limit value b MAX tap to display virtual keyboard and enter the required upper limit value c Buzzer Alarm switches the alarm ...

Страница 42: ...the parameters Record Button displays the configuration screen for Record Setting to set the trigger type duration and trigger point for the data recording function a Trigger Type sets the trigger mode for data recording Manual and Auto There are four options available 1 Manual manually start and stop data recording 2 DTC auto triggers data recording when any DTC is detected 3 DTC Check Mode auto ...

Страница 43: ...c subsystem and component tests Available tests vary depending on the manufacturer year and model and only the available tests display in the menu During an active test the tester outputs commands to the ECU in order to drive the actuators This test determines the integrity of the system or parts by reading the engine ECU data or by monitoring the operation of the actuators such as switching a sol...

Страница 44: ...ful or something similar displays Tap the ESC functional button to exit the test when finished Special Functions These functions perform various component adaptations allowing you to recalibrate or configure certain components after making repairs or replacement The main menu displays the supported special functions for the test vehicle Follow the on screen instructions to complete the desired fun...

Страница 45: ...rform necessary actions the system will guide you through the complete performance for various service operations The most commonly performed service functions include Oil Reset Service TPMS Programming Service EPB Service ABS SRS Services SAS Calibration Service DPF Regeneration Service Oil Reset Service This function allows you to perform reset for the Engine Oil Life system which calculates an ...

Страница 46: ... to perform various bi directional tests to check the operating conditions of both the Anti lock Braking System and the Supplemental Restraint System such as Automated Bleeding Pump Motor Test and checking Module information etc Steering Angle Sensor SAS Service This service function allows you to perform calibration for the Steering Angle Sensor which permanently stores the current steering wheel...

Страница 47: ...e available for specific vehicle diagnostics See Table 4 2 Diagnostics Toolbar Buttons on page 21 for details General Procedure To access the OBD II EOBD diagnostics functions 1 Tap the Diagnostics application button from the MaxiPRO Job Menu The Vehicle Menu displays 2 Tap the EOBD button There are two options to establish communication with the vehicle Auto Scan when this option is selected the ...

Страница 48: ... a function option to continue DTC FFD I M Readiness Live Data O2 Sensor Monitor On Board Monitor Component Test Vehicle Information Vehicle Status NOTE Not all functions are supported by all vehicles Function Descriptions This section describes the various functions of each diagnostic option Figure 4 18 Sample OBD II Diagnostic Menu ...

Страница 49: ...illumination of the MIL and the codes erase procedure Manufacturers rank codes differently so expect to see differences between makes Pending Codes These are codes that were generated during the last drive cycle but before the DTC actually sets two or more consecutive drive cycles are needed The intended use of this service is to assist the service technician after a vehicle repair and after clear...

Страница 50: ...r specific enhanced data from the vehicle s ECM A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data Select Yes to continue or No to exit I M Readiness This function is used to check the readiness of the monitoring system It is an excellent function to use prior to having a vehicle inspected for state emissions compliance Select I M Readiness to...

Страница 51: ...ic tool is able to transmit control commands to operate the vehicle systems This function is useful in determining whether the ECM responds to a command well Vehicle Information The option displays the vehicle identification number VIN the calibration identification and the calibration verification number CVN and other information of the test vehicle Vehicle Status This option is used to check the...

Страница 52: ...o exit a diagnostic session step by step 2 Or tap the Vehicle Swap button on the diagnostics toolbar to return to the Vehicle Menu screen 3 From the Vehicle Menu screen tap the Home button on the top toolbar or tap the Back button on the navigation bar at the bottom of the screen 4 Or tap the Home button on the diagnostics toolbar to exit the application directly and go back to the MaxiPRO Job Men...

Страница 53: ...le the MaxiFix database keeps growing with daily troubleshooting resources and the advisory reports from the MaxiCheck users from all over the world Information in the MaxiFix database is organized into a series of diagnostic tips that are designed to quickly lead you to the root cause of a particular problem on the test vehicle Navigation You need to register the device to your online account bef...

Страница 54: ...le 2014 Hyundai Accord Coupe L4 2 4L K24W1 A search field to find relevant information by entering keywords codes or problems Select Vehicle Button The Select Vehicle button on the Header allows you to specify the vehicle which you want to research on MaxiFix by selecting each of the vehicle attribute from a sequence of option lists This feature helps to filter out the searches that allow only the...

Страница 55: ... MaxiFix Tip 1 Select a Vehicle a Click the Select Vehicle button on the Header at the top of the page b Select the year of the vehicle from the list c Select the make of the vehicle from the list d Select the model of the vehicle from the list e Select the submodel of the vehicle from the list f Select the engine of the vehicle from the list After completing the vehicle selection procedure the id...

Страница 56: ...and each click will add 1 count to the total number of Adopted The Adopted count helps you easily identify which tips are really helpful for repairing vehicle issues You can also post a comment about how the tip has helped you as reference to other members Operations The Navigation Menu is at the bottom of the screen Selecting the items on the Navigation Menu allows you to switch between the main ...

Страница 57: ...t setting will be restored to display questions about all vehicle makes Search Fix Search Fix the second option on the Navigation Menu at the bottom of the screen presents search results for the specified vehicle Search results are listed in various categories All includes all search results including related Questions Tips and Real Fixes to your search Questions presents a list of open Question d...

Страница 58: ...luding the results of the tests Also list any parts that were replaced during previous diagnostic work Tap the Cancel to cancel your question and return to the Ask page Tap the Submit to post your question to the community Tap the Attach File to include images or reference files with your question You are requested to select one Adopted Answer from all of the responses and then close the question ...

Страница 59: ... of the screen to display all questions and tips that you have contributed to the community Create a Tip A Tip is a concise and complete description of the fix for a particular vehicle repair issue To create a new MaxiFix Tip 1 Select My MaxiFix from the Navigation Menu 2 Select Select Vehicle from the Header and enter the identifying attributes of the vehicle you are writing the Tip about 3 On th...

Страница 60: ...read message in the Question section The number on the notification icon indicates the total number of the new and unread messages The displayed number will be reduced correspondingly after viewing The message notification will appear under the following two conditions 1 Your question or answer is replied by other MaxiFix community members 2 Your answer is marked as the Adopted by the MaxiFix comm...

Страница 61: ...fore closing a question Your question will be converted to a MaxiFix Community Tip after closing Score Rewarding System 1 A score of 4 is awarded if your answer is selected as the Adopted Answer 2 A score of 3 is awarded when you close a question 3 A score of 2 is awarded if your closed question is marked as Adopted by no less than 20 community members 4 A score of 1 is awarded if your answer is s...

Страница 62: ... please use the contact form Select Support from the Navigation Menu to open the comment window To allow the administrator to respond to your question or issue the following information should be provided Your name A contact email address A contact phone number ...

Страница 63: ...ons which are listed and described in the table below Table 6 1 Top Toolbar Buttons in Shop Manager Button Name Description Back Returns to the previous screen Diagnostics Tap this button to access vehicle Diagnostics menu Enter Edit Displays the editing toolbar to print or delete the selected file Delete Deletes the selected vehicle record Search Enters the vehicle name or test path to retrieve t...

Страница 64: ...ing vehicle information and the retrieved DTCs from previous diagnostic sessions All information is displayed in summarized details Tap on a record to resume a diagnostic session on a stored vehicle To activate a test session for the recorded vehicle 1 Tap the Shop Manager application on the MaxiPRO Job Menu 2 Select Vehicle History 3 Tap the Diagnostics button at the bottom of the thumbnail of a ...

Страница 65: ...m that includes general vehicle information such as vehicle year make and model The form also includes retrieved DTC from previous test and all information manually inputted by the technician To edit the Historical Test record sheet 1 Tap the Shop Manager application on the MaxiPRO Job Menu 2 Select Vehicle History 3 Select the specific vehicle history record thumbnail from the main section The Hi...

Страница 66: ... 61 for more information 7 Tap Done to save the updated record sheet or tap Cancel to exit without saving Workshop Information The Workshop Information form allows you to edit input and save the detailed workshop information such as shop name address phone number and other remarks which when printing vehicle diagnostic reports and other associated test file will display as the header of the printe...

Страница 67: ...Photo to take a new photo for the account or select Choose Photo to choose from an existing image 5 Some customers may have more than one vehicle for service you can always add new vehicle information to the account to be correlated Tap Add New Vehicle Information and then fill in the vehicle information Tap the x button to cancel adding 6 Tap Done to save the account or tap Cancel to exit without...

Страница 68: ...cords text notes and photos for the associated customer account To access History Notes 1 Tap the Shop Manager application on the MaxiPRO Job Menu 2 Select Customer Manager or Vehicle History 3 Select a customer account by tapping the corresponding name card A Customer Information sheet displays if Customer Manager is selected Or select a vehicle history record item to open the Historical Test rec...

Страница 69: ...ed note Search Quickly locates the required note by entering the note title Cancel Cancels edit or file search Edit Tap this button to open an edit to edit notes Add Notes Adds new note in History Notes Add Photos Opens the image file for selection and adds the selected photos to History Notes Figure 6 4 Sample History Notes Screen ...

Страница 70: ...Tap the Add Notes button An edit window displays 3 Tap on the Title bar to input a note title 4 Tap on the blank space below to edit a text note or remark 5 Select a function button on the top to add files in any form you choose 6 Tap Save to save the note tap Discard or Cancel to exit without saving ...

Страница 71: ...opens the file system menu Different file types are sorted separately under different options there are five types of information files to be viewed or played back Operations Data Manager Operations are based on toolbar controls Details are explained in the following sections Image Files The Image section contains all captured screenshot images Figure 7 1 Sample Data Manager Main Screen ...

Страница 72: ...een Enter Edit Tap this button to display the editing toolbar Print delete or view image information Cancel Tap this button to close the editing toolbar or cancel file search Search Quickly locates the image file by entering the vehicle name test path file name or file info Info Tap this button to display the details Print Tap this button to print the selected image Delete Tap this button to delet...

Страница 73: ...To install the printer driver program 1 Please download the Maxi PC Suite from www autel com Support Updates Firmware Downloads UPDATE CLIENT and install to your PC The Maxi PC Suite consists of Autel Printer MaxiSys Pinter and PC Suite 2 Double click on Setup exe item 3 Select the installation language and the printer driver installation wizard will load momentarily 4 Follow the wizard instructio...

Страница 74: ...andard Adobe Reader application is used for file viewing and editing please refer to the associated Adobe Reader manual for detailed instructions Review Data The Review Data section allows playback of the recorded data frames of live data streams On the Review Data main screen select a record file to playback 1 Drop down Toolbar tap the button at the top center of the screen to open the Drop down ...

Страница 75: ...creen on which you all the available vehicle diagnostic application can be reviewed Tap on the vehicle manufacturer icon that you wish to delete The selected icon will display a blue check at the upper right corner Tap the Delete button on the top bar to delete the firmware from the system database Data Logging The Data Logging section allows you to launch Support platform directly to view all rec...

Страница 76: ... the procedures to adjust the device s system settings Unit This option allows you to adjust the measurement unit for the diagnostic system To adjust the unit setting 1 Tap the Settings application on the MaxiPRO Job Menu 2 Tap the Unit option on the left column 3 Select the appropriate measurement unit Metric or English A tick icon will display to the right of the selected unit 4 Tap the Home but...

Страница 77: ...the Settings application on the MaxiPRO Job Menu 2 Tap the Language option on the left column 3 Select the appropriate language A check will display to the right of the selected language 4 Tap the Home button on the top left corner to return to the Figure 8 1 Sample Unit Setting Screen Figure 8 2 Sample Language Setting Screen ...

Страница 78: ...s the device to send files to the printer through the networked PC via Wi Fi connection 4 Tap the Home button on the top left corner to return to the MaxiPRO Job Menu or tap another setting to adjust Printing via APP MP808 provides the most convenient printing method printing via APP To realize this function please make sure a Wi Fi printer is available and then purchase a Wi Fi printer APP and in...

Страница 79: ...Printer runs automatically after the installation The computer printer and the tablet must be connected to the same network To perform printing through the computer 1 Run the MaxiSys Printer program on the computer 2 Click Test Print to make sure the printer is working successfully 3 Tap the Print button on the toolbar A temporary document will be created and sent to the computer for printing and ...

Страница 80: ...et to receive regular on line messages from the server for system update notifications or other service information via the Internet It is highly recommended to keep this function ON all the time to ensure notifications of updates are received Internet access is required for receiving on line messages To enable the Notification Center function 1 Tap the Settings application on the MaxiPRO Job Menu...

Страница 81: ...view if the message list populates additional screen Tap a specific message to launch the corresponding application For example tap on an Update notification message and the Update application will launch Auto Update The Auto Update allows the tool to automatically update the OS the MaxiCheck system and the Vehicle coverage software Each can be configured to update automatically at specified times...

Страница 82: ... the right 3 Select the update type to schedule Toggle the button to ON 4 To set download time use the and button or tap on the numbers and the manual input screen will display Tap Done to complete the time setting NOTE Figure 8 6 Sample Auto Update Screen Figure 8 7 Sample Set Time Screen ...

Страница 83: ... Tap the System settings option on the left column 3 Tap the App Switcher option on the left column 4 Check the box beside Always show the App Switcher on the right side of the screen then the App Switcher icon will display Short pressing the App Switcher icon opens a control panel Tap a specific app shortcut button to access selected application screen Long press a specific app shortcut button to...

Страница 84: ...t name version hardware and serial number To check the MaxiPRO product information in About 1 Tap the Settings application on the MaxiPRO Job Menu 2 Tap the About option on the left column The product information screen displays on the right 3 Tap the Home button on the top left corner to return to the MaxiPRO Job Menu or select another setting to adjust Figure 8 9 Sample About Screen ...

Страница 85: ...ded and installed on the device This section describes installing an update to the MaxiPRO System If the Notifications Center is enabled in the Settings application a notification message will display when an update is available See Notification Center page 74 for details 1 Navigation and Controls Home Button returns to the MaxiPRO Job Menu Update All downloads all available updates Search Bar sea...

Страница 86: ... Tap Continue to resume updating the software To update the software 1 Make sure the Display Tablet is connected to a power source with stable access to the internet 2 Tap the Update application button from the MaxiPRO Job Menu or tap the update notification message when received or tap the Update icon on Vehicle Menu in Diagnostics application The Update application screen displays 3 Check all av...

Страница 87: ...c Device the first time you use it To register the diagnostic device 1 Visit the website http pro autel com on a personal computer 2 On the Sign In page input your account ID and password 3 If you are a new Autel product user and do not have an account yet click the Create Autel ID button on the left side 4 Enter the required information in the input fields read through Autel s Terms and Condition...

Страница 88: ...resh reload and update the screen The main section of the Support screen is divided into two sections The narrow column on the left is the main menu select a heading from the main menu to its corresponding functions on the right My Account The My Account screen displays the comprehensive information of the user and the product including the user device update and service information synchronized w...

Страница 89: ...ate history including the product serial number software version or name and the update time Service Info The Service Info section displays a detailed record of the device s service history information The device s service history include completed service repairs and software re installations will be recorded and synchronized with the associated account User Complaint The User Complaint screen al...

Страница 90: ...omplaint has been replied by the service personnel and requires feedback from the customer Closed indicates the complaint case has been processed solved and ended To view the detailed complaint session tap the button on the right side of the case item To establish a new complaint session 1 Register the product online 2 Tap the Support application on the MaxiPRO Job Menu The device information is a...

Страница 91: ...online account 3 Tap Complaint on the Main Menu 4 Select an existing complaint case item on the record list by tapping the button on its right side The screen displays the complaint session details 5 To replay tap the Post Reply button on the upper right side 6 Input the content in the input field and if necessary upload an attaching file 7 Tap Submit to post the reply 8 Tap the States selection d...

Страница 92: ...rd a voice message tap the camera button to take a picture 4 Tap Send to send your message to the technical center Communities The Communities section launches and synchronizes with the Technical Forums on Autel s official website www autel com The Communities forum allows for discussion of technical issues the sharing of information or tips with other members in Autel s online support communities...

Страница 93: ...n A list of the latest posts is displayed 2 Select a specific category on the Categories menu to better pinpoint the topics you are most interested in 3 Tap the button on the right side of the topic item to view the discussion The posts displays 4 Browse through all the posts by sliding the screen up and down Tap Go to original post to return to the first post 5 Tap Reply to reply to a specific po...

Страница 94: ...s forums Training Channels The Training section provides quick links to Autel s online video accounts Select a video channel by the language to see all the available online tutorial videos FAQ Database The FAQ section provides comprehensive answers to the most frequently asked questions about member accounts and online subscription purchases Account displays questions and answers about the use of ...

Страница 95: ...vides tutorials and technical bulletins written by top notch technicians and product experts Please view the materials on the tablet or view additional technical articles on the online forum by clicking on the links provided ...

Страница 96: ... before launching the Remote Desk application To receive remote support from a partner 1 Power on the tablet 2 Tap the Remote Desk application on the MaxiPRO Job Menu The TeamViewer screen displays and the device ID is generated and shown 3 Your partner must install the Remote Control software to his her computer by downloading the TeamViewer full version program online http www teamviewer com and...

Страница 97: ...him her to send you a remote control request 5 A popup will display asking for your confirmation to allow remote control on your device 6 Tap Allow to accept or tap Deny to reject Refer to the associated TeamViewer documents for additional information ...

Страница 98: ...tion and repair data and include forums video training and expert consultations To open a quick link 1 Tap the Quick Link application on the MaxiPRO Job Menu The Quick Link application screen displays 2 Select a website thumbnail from the main section The Chrome browser is launched and the selected website is opened 3 Now you can start exploring the website Figure 13 1 Sample Quick Link Screen ...

Страница 99: ... the MaxiPRO Job Menu The Function Viewer application screen displays 2 Tap the tool name on the top left to drop down the tool list tap the one you want to search 3 Tap the vehicle brand model and year you want to search 4 All the functions supported by the selected tool for the selected vehicle displays within three columns function sub function and version Figure 14 1 Sample Function Viewer Scr...

Страница 100: ...own the tool list tap the one you want to search 3 Type in the function you want to search to the top right search column All the vehicles with this function will be listed with 8 columns the Brand Model Year System Sub system Function Sub function and Version NOTE Fuzzy search is supported type in part of the function you want to search for Figure 14 2 Sample Function Viewer Screen 2 ...

Страница 101: ...95 Figure 14 3 Sample Function Viewer Screen 3 ...

Страница 102: ... humid dusty or dirty areas Before and after use check the housing wiring and connectors for dirt and damage At the end of each work day wipe the device housing wiring and connectors clean with a damp cloth Do not attempt to disassemble your tablet Take care not to drop the device or allow anything heavy to drop on the device Use only authorized battery chargers and accessories Any malfunction or ...

Страница 103: ...cted to a power source or the battery is charged D When you are unable to charge the tablet Your charger maybe out of order Contact your nearest dealer You may be attempting to use the device in an overly hot cold temperature Try changing the charging environment Your device may have not been connected to the charger properly Check the connector NOTE If your problems persist please contact Autel s...

Страница 104: ...osion leakage or other hazard Avoid dropping the tablet If the tablet is dropped especially on a hard surface and the user suspects damage take it to a service center for inspection The closer you are to your network s base station the longer your tablet usage time because less battery power is consumed for the connection The battery recharging time varies depending on the remaining battery capaci...

Страница 105: ...UTEL US 855 288 3587 Monday Friday 9am 6pm EST Website www autel com Email ussupport autel com Address Suite 200 175 Central Avenue Farmingdale New York USA 11735 AUTEL EUROPE Phone 0049 0 61032000522 Website www autel eu Email sales eu autel com support eu autel com Address Robert Bosch Strasse 25 63225 Langen Germany AUTEL SOUTH AMERICA Phone 507 308 7566 Website www autel com es Email sales lat...

Страница 106: ...purchase for warranty repairs Preferred method of payment for non warranty repairs NOTE For non warranty repairs payment can be made with Visa Master Card or with approved credit terms Send the device to your local agent or to the below address 8th Floor Building B1 Zhiyuan Xueyuan Road Xili Nanshan Shenzhen 518055 China Other Services You can purchase the optional accessories directly from Autel ...

Страница 107: ...odifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipm...

Страница 108: ...the FCC is 1 6 W Kg Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value This is because the device is designed to oper...

Страница 109: ...CE This product is declared to conform to the essential requirements of the following Directives and carries the CE mark accordingly EMC Directive 2014 30 EU R TTE Directive 1999 5 EC Low Voltage Directive 2014 35 EU ...

Страница 110: ...g of the device Some states do not allow limitation on how long an implied warranty lasts so the above limitations may not apply to you This warranty does not apply to a Products subjected to abnormal use or conditions accident mishandling neglect unauthorized alteration misuse improper installation or repair or improper storage b Products whose mechanical serial number or electronic serial number...

Страница 111: ...105 IMPORTANT All contents of the product may be deleted during the process of repair You should create a back up copy of any contents of your product before delivering the product for warranty service ...

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