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Website:
China
Tel: 0755-2690 8091
Email :
Website:
5.5.2 Maintenance service
If you want to return your equipment for repair, please mail to Email :
or call Autel Robotics’ customer support: 400-800-1866.
You will need to provide the following information:
Name
Mailing address
Phone number
Product name
Complete problem description and photo
For warranty: provide the proof of purchase
For non-warranty: provide the preferred payment mode
The customer support personnel at Autel Robotics will evaluate the problem and give a reply
within 2 days.
Remark
All contents of the product may be deleted during maintenance. You are advised to create a
backup copy for the product before delivering it for warranty service.