31
Troubleshooting
Problem
Possible Solution
Cannot turn on the
Infant Oximeter
Module
Fully charge the Infant Oximeter Module until
the charging blue light goes off, then remove
SM from the wireless charger.
Make sure the Infant Oximeter Module is kept
away from any magnetic devices while
charging.
Cannot turn on the
Display Unit
Press the power On/Off button for more than
three (3) seconds.
Make sure the power cord is properly
connected to the outlet.
Unable to obtain a
valid SpO
2
or pulse
rate reading.
NOTE: In some
instances, patient
perfusion may be
inadequate for pulse
detection.
Reposition the Infant Oximeter Module and
keep the sensor motionless for at least 10
seconds.
Warm the foot by rubbing or covering with a
sock.
Allow the foot to rest comfortably without
squeezing or pressing the sensor on a hard
surface.
Relocate the Infant Oximeter Module at a
different site.
Make sure the Infant Oximeter Module is within
10 meters (32.8 feet) spherical radius to the
Display Unit and that the devices are paired.
Reduce or eliminate any interference. Make
sure that the Infant Oximeter Module is not
placed on the same leg being used for other
patient therapies or diagnostics (e.g., blood
pressure cuff).
Make sure the Infant Oximeter Module is
attached to the foot securely.
Check the Display Unit for any alarms or error
messages.
Check the Infant Oximeter Module for power.
Check the sensor for any visible signs of
deterioration.
Unstable/Constant
SpO
2
and Pulse
Rate readings
Shield the sensor probe from the light source.
Relocate the Infant Oximeter Module at a
different site.
Make sure the Infant Oximeter Module is
attached to the foot securely.
Check the sensor for any visible signs of
