RXV81 MTR on Android Video Collaboration Bar
User's & Administrator's Manual
62
Document #: LTRT-18251
To enable Remote Logging via Syslog:
7.
Navigate to and select
Remote logging
.
8.
Configure the ‘Remote IP address’ and ‘Remote port’ and enable ‘Remote Logging’; the
device starts sending logs to the Syslog server.
Note:
Network administrators can also enable Syslog using Secure Shell (SSH) protocol.
To enable Syslog using SSH protocol, type the following command at the shell
prompt:
setprop persist.ac.rl_address <syslog_server_ip>:<port>.
To disable Syslog using SSH, type the following command at the shell prompt:
setprop persist.ac.rl_address ""
Diagnostic Data
Admin users who need to get logs from the device can dump the logs to the phone’s Secure
Digital (SD) Card and then later collect them using Secure Copy Protocol (SCP) based on Secure
Shell (SSH) protocol. Whenever an issue occurs, the Admin can dump the logs into the SD Card.
To use the tool:
1.
Navigate to and select
Diagnostic Data
.
2.
Navigate to and select
OK
to confirm ‘Copy logs to sdcard’; the RXV81 creates all necessary
logs and copies them to the its SD Card / Logs folder.
3.
Get the logs using SCP notation as follows:
scp -r admin@host_IP:/sdcard/logs/ .
Following are the relevant logs (version and ID may be different to those shown here):
dmesg.log
dumpstate-TEAMS_1.3.16-undated.txt
dumpstate_log-undated-2569.txt
logcat.log