Version 6.6
829
October 2014
Installation & Operation Manual
46. Online Software Upgrade
46.7.1
Performing a Manual Rollback to the Previous Software
Configuration
This section describes how to perform a manual rollback to the previous software
configuration.
To perform a manual rollback to the previous software configuration:
1.
Close the EMS Upgrade Wizard screen.
2.
Connect to
both
SC boards via Telnet, SSH or Console (see .'Command Line
Interface' on page
3.
Login as
root
user. If you are performing Online Software Upgrade from Version
6.2 or an earlier software version, you may directly login as
root
user over the
remote IP connection (Telnet or SSH). Otherwise, see 'Command Line Interface
Users' on page
4.
To stop the Media Gateway software on
both
SC boards, type
tools sc dn
and
press
Enter
.
client208::~#
tools sc dn
Note:
Stop the Media Gateway software on both SC boards as described above.
5.
If you can not connect via Telnet/SSH to some SC board, take these 3 steps:
a.
Reboot the SC board by pressing
RESET
button on its front panel or pulling
it out of the chassis and re-inserting it back in.
b.
Wait for 5 minutes until SC board completes the reboot.
c.
Login to the board via Telnet/SSH as
root
user and stop the Media Gateway
software on it as described in step 4.
6.
If you still cannot connect to a specific SC board via Telnet/SSH after completing
the previous step, then it’s highly likely that there is a hardware failure on the
board or a severely incorrect software configuration. Remove the failed SC board
from the chassis. For details on replacing a failed SC board, see 'SC Board
Replacement Procedure' on page
Note:
It is important to stop the Media Gateway software on
both
of the SC boards
and remove the failed SC boards from the chassis prior to proceeding to the next
step.
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