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Administrator's Manual
A. Configuring Phones in Server-Specific Deployments
Version 3.4.3
187
400HD Series IP Phones
A.1.4 Configuring FKS
Enabling Feature Key Synchronization synchronizes the DnD and Call Forward
functionalities with the BroadSoft BroadWorks server. After activating the feature, the DnD
and Call Forward functionalities are performed by BroadWorks rather than the phone. For
more information on DnD functionality, see Section
To enable Feature Key Synchronization using the configuration file:
Configure parameter ‘system/feature_key_synchronization/enabled’ to
1
.
A.1.5 Using SIP Authentication for Xsi Access
BroadSoft environment users can enter their BroadWorks user credentials for Xtended
Services Interface (Xsi) access. The phones use SIP authentication data to authenticate Xsi
access. The phones send the BroadWorks user ID to the Xtended Services Platform (Xsp)
to identify the user, along with the SIP authentication user name and password to
authenticate access to the Xsi.
A.1.6 Configuring Phones to Connect to Xsi I/F using HTTP/S
Authentication
BroadSoft environment users can enter their BroadWorks user credentials for Xsi access
using HTTP/S authentication. The phone supports three Xsi services:
Call Center list
Users can be assigned up to three call centers that will be displayed on the right side
of the user's phone screen.
Configured on programmable keys 4-6, three call centers Dept. B, Dept. C and Dept.
A are displayed on the screen above. The network administrator can enable | disable
the feature using configuration file parameter
xsi/callcenter/update
which by default is
enabled.
The feature allows enterprise front desk personnel to indicate their availability status
(available or unavailable), in each call center, to the BroadWorks server. The server
then efficiently distributes incoming calls to front desk personnel, saving callers from
the inconvenience of unanswered referrals or disconnections.
Contact Synchronization
Contact directories are pulled directly from the BroadWorks server. Case-insensive
Abc name search is performed instantly. Supported directories are Group Directory,
Enterprise Directory, Group Common, Enterprise Common and Personal Directory.
The network administrator can enable | disable the feature using configuration file
parameter
xsi/contact/enable
which by default is enabled. The feature cannot coexist
with contacts saved locally on the phone.
Call Log Synchronization
Call Logs are pulled directly from the BroadWorks server. The phone displays the
following Call Logs: All Calls, Missed Calls, Received Calls and Dialed Calls. The
network administrator can enable | disable the feature using configuration file
parameter
xsi/calllog/enable
which by default is enabled.
To connect phones to BroadWorks over HTTP/S:
Use the table as reference.
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