AudioCodes 405HD, Руководство администратора

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Administrator's Manual 10. Diagnosing Problems & Troubleshooting
Version 3.4.3 181 400HD Series IP Phones
10.5 Activating Core Dump
The phone can perform a core dump providing detailed information related to a firmware
exception on the phone. The core dump facilitates problem diagnosis and debugging. The
recorded contents of the phone's main memory are stored at a specific time, usually after
the phone crashes or is terminated abnormally, and made available for further examination.

To activate core dump using the Web interface:
1.
Open the Core Dump page ( Status & Diagnostics > Diagnostics > Core Dump ).
Figure 10-1: Web Interface – Core Dump
Note: The Core Dump feature is by default enabled on the 445HD, 450HD and C450HD
phones. On all other phones, it is by default disabled.
2. Under the Core Dump section of the screen, select Enable from the 'Activate'
dropdown (if it isn't already) and then click Submit .
3. If a phone issue is encountered, for example, if the phone crashes or is terminated
abnormally, you can download the core dump to examine the issue and resolve it.
Click Download to download the core dump archive to your pc;
IP developers can then examine dumps of all exceptions encountered.

To enable core dump using the configuration file:

Use the table below as reference.
Table 10-4: Core Dump Parameter
Parameter Description
kernel/cfg/enable_core_dump Enables core dump.

0 Disable

1 Enable (default)