w a r r a n t y
i n f o r m a t i o n
r e t u r n i n g
f o r s e r v i c e
Please see your hearing healthcare provider regarding
your specific warranty information. Our guarantee
covers any defect in material or faulty production,
except cords and batteries. We will, at our option,
repair or replace the instruments or any defective part,
at our expense, within the limits of the warranty.
This warranty will become invalid if the hearing
instruments have been tampered with or altered in
any way, or if the serial number has been altered,
effaced, removed, or if any repairs have been made
without authorization.
This warranty does not include a promise of specific
hearing improvement because that depends upon your
audiologic needs, proper fitting and adjustments by
your hearing healthcare provider and proper use by
the owner.
Any implied warranty shall be limited to two years
from date of purchase. The only entity or individual
who is authorized to perform the warranty obligations
is the manufacturer. All in-house warranty work
performed by the manufacturer will be done within
a reasonable period of time. If warranty work is
performed and there appears to be a defect, mal-
function, or failure to conform to the warranty,
the obligations will be met if brought to our
attention within one month from the date of
the original warranty work.
This warranty is specifically limited to the scope set
forth herein, and may not in any way be expanded by
the other oral or written representations.
You should visit your hearing healthcare provider
if your hearing instruments are in need of service.
If you no longer have a hearing healthcare
provider and are in need of one, you may contact
Audina and we will assist you in finding one in
your area. If you are unable to visit a hearing
healthcare provider, you may send your hearing
aids directly to the manufacturer.
Before planning to return your instruments for
repair, please refer to the troubleshooting chart on
the preceding pages. Many times these solutions
can prevent the time and cost associated with a
repair.
If you need to send your instruments directly to
the manufacturer, carefully pack your instruments
in a sturdy box and send it to:
Audina® Hearing Instruments, Inc.
P. O. Box 877
Casselberry, FL 32718-0877
You must include your current phone number
and home address. There is a $25 charge to cover
shipping and handling. Please include a check,
payable to Audina Hearing Instruments, Inc. for
said amount when sending your instruments for
service. It is recommended to purchase shipping
insurance when sending your hearing aids to the
manufacturer.
If your hearing instruments are out of warranty,
we will assist you in finding a hearing healthcare
provider in your local area.
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