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Hearing System Care

Troubleshooting Guide

31

SymPTOm

POSSIBlE
CAuSES

SOluTIONS

Not Loud

Enough

Low battery

Replace battery

Blocked

earmold/tubing/

earbud

Remove blockage

and clean

Hearing change

Contact your hearing

care professional

Debris buildup

Clean both

microphone and

receiver with brush

Inconsistent

Performance

Low battery

Replace battery

Blocked

earmold/tubing/

earbud

Remove blockage

and clean

Unclear,

Distorted

Performance

Low battery

Replace battery

Blocked

earmold/tubing/

earbud

Remove blockage

and clean

Defective hearing

instrument

Contact your hearing

care professional

Dead

Low battery

Replace battery

Blocked

earmold/tubing

Remove blockage

and clean

Crimped tubing

Contact your hearing

care professional

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Содержание BTE

Страница 1: ...BTE Behind The Ear O P E R A T I O N S M A N U A L ...

Страница 2: ... 2 Select Hearing Instrument Size 312 Battery Brown Size 312 Battery Brown Size 13 Battery Orange Size 13 Battery Orange Select Instrument Controls Rocker Switch Controls Control Surface Controls ...

Страница 3: ...ion On Off 16 Volume Control 16 Volume Settings 18 Memory 19 Telephone Use 21 Manual Switching 22 Direct Audio Input DAI 24 Accessories Wireless Accessories 26 Hearing System Care Instrument Care 27 Standard Tubing 28 Thin Tubing 29 Service and Repair 30 Troubleshooting Guide 31 Tips for Better Communication For You 32 For Your Family and Friends 33 Safety Information 34 FDA Information 36 FCC Inf...

Страница 4: ...f control 5 Tamper resistant battery compartment lock Not available on all devices 6 Side indicator Red is for right ear blue is for left ear Your hearing instrument can be identified by 7 Location of serial number 8 Location of manufacturer s name and model name Comfort Fit Solutions 9 Standard Earmold with tubing 10 Thin tube with Instant Fit Earbud 11 Thin tube with Custom Eartip 4 ...

Страница 5: ...5 Rocker Switch BTE 312 and 13 Overview 7 8 4 00 000000 Serial Number 5 6 11 10 9 1 2 3 5 ...

Страница 6: ...rtment on off control 5 Tamper resistant battery compartment lock BTE Power BTE and Power Plus BTE only 6 Side indicator Red is for right ear blue is for left ear Your hearing instrument can be identified by 7 Location of serial number 8 Location of manufacturer s name and model name Comfort Fit Solutions 9 Standard Earmold with tubing 10 Thin tube with Instant Fit Earbud 11 Thin tube with Custom ...

Страница 7: ...7 Control Surface BTE 312 and 13 Overview 2 3 11 10 9 4 00 000000 8 1 7 Serial Number 5 6 7 ...

Страница 8: ...ange 13 or brown 312 color code on the packaging To insert or replace the battery 1 Use the nail grip on the battery door 2 Open the battery door gently and remove the old battery 3 Remove the tab from the new battery 4 Line up the battery s sign flat side of the battery with the on the battery door 5 Close the battery door ...

Страница 9: ...Preparation 1 2 3 4 5 9 ...

Страница 10: ...ending on environmental noise levels and brand of battery used Tamper Resistant Battery Compartment To lock the battery door Use an appropriate tool to slide the recessed switch to the left until it clicks and the colored mark is visible To unlock the battery door Slide the recessed switch to the right until it clicks and the colored mark disappears Locking the door is not required for operation M...

Страница 11: ...ner Batteries vary in size and performance Your hearing care professional is your best source for lifespan estimates and verification that you are using the proper size and type Warnings Batteries are dangerous if swallowed To help prevent the accidental ingestion of batteries Keep out of reach of children and pets Check your medications before taking them batteries have been mistaken for pills Ne...

Страница 12: ...Custom Earmold into your ear canal 3 Rotate the Custom Earmold backward 4 Softly press the Custom Earmold into place with your fingertip 5 Carefully place the BTE behind your ear wrapping the earhook over the top of your ear To remove the hearing instrument and Custom Earmold Take the instrument from behind your ear and gently pull the Custom Earmold outward Pulling lightly down on the earlobe may...

Страница 13: ...Preparation 1 2 3 4 5 13 ...

Страница 14: ...ly wrap the BTE over your ear until it rests securely behind your ear 3 Place the lock in the concha bowl of your ear To remove the hearing instrument and Instant Fit Earbud or Custom Eartip 1 Remove the lock from the concha bowl of your ear 2 Remove the hearing instrument from behind your ear 3 Gently grasp the tubing at the opening of the ear canal and pull outward 2 1 3 ...

Страница 15: ...n object in it if so please contact your hearing care professional If an actual allergic reaction occurs alternative earmold materials are available contact your hearing care professional Severe swelling discharge from the ear excessive wax or other unusual conditions warrant immediate consultation with a physician ...

Страница 16: ... on Your switch can be set to perform different functions Ask your hearing care professional how your device is set Volume Control Automatic Volume Control Your hearing system has been set to a specific volume level by your hearing care professional If sounds are generally too loud or too soft please contact your hearing care professional for advice and adjustment Your Hearing Aid uses the followi...

Страница 17: ...until you reach the desired volume or the maximum setting To make sounds softer sweep your finger from A to B Each sweep decreases the volume one step until you reach the desired loudness or the minimum setting Touch and Release Volume Control Your volume control is configured as a Touch and Release volume control Each time you touch anywhere on the control surface the volume of your hearing instr...

Страница 18: ... NOTE If 10 minutes or more have passed since the last volume change the volume will automatically decrease before it increases Volume Settings Some hearing systems can be set for the Right device to increase the volume and the Left device to decrease the volume Ask your hearing care professional if this setting would benefit you Your device will always power on to the optimal volume setting deter...

Страница 19: ...Control When you press the switch you may hear an alert indicating the device has changed to the next program To advance through programs press the top part of the switch To reverse cycle through programs press the bottom part of the switch Ask your hearing professional about your specific hearing programs Touch and Release Memory Control Your memory control is configured as a Touch and Release me...

Страница 20: ...ou are at the desired program The upper part of the switch increases volume and advances through programs The lower part of the switch decreases volume and reverse cycles through programs Combined Sweep Volume and Memory Control Your control surface is set up to allow changes for both volume and memory program To make sounds louder sweep your finger from B to A To make sounds softer sweep your fin...

Страница 21: ...e and Automatic Telecoil These options activate the telephone response automatically when used with a hearing aid compatible telephone To use place the telephone receiver on your ear as you normally would and the hearing instrument will select the telephone setting It might be necessary to move the telephone receiver slightly to find the best reception Once the telephone is removed from the ear th...

Страница 22: ...ing instruments work best by holding the phone close to but not fully covering your ear In some instances if you encounter whistling feedback tilt the receiver at an angle until the whistling stops Additionally the hearing instrument in the non phone ear ear opposite the phone may switch to a telephone setting to reduce background sounds Your hearing professional can provide instructions and techn...

Страница 23: ...lephone rating of 3 M3 would result in a combined rating of 5 Any combined rating that equals at least 5 would provide normal use a combined rating of 6 or greater would indicate excellent performance The immunity of this hearing aid is at least M2 T2 The equipment performance measurements categories and system classifications are based upon the best information available but cannot guarantee that...

Страница 24: ...ect audio input DAI capability This allows you to connect your hearing system to an electronic sound source such as a wireless FM system computer audio or an MP3 player DAI can improve communication and sound quality when reverberation distance and background noise compete with what you want to hear To attach the DAI shoe Snap the DAI shoe on the bottom of the BTE ...

Страница 25: ... battery door To remove the DAI shoe Turn the BTE on the side Grasp the BTE in one hand and the DAI shoe in the other Gently bend at the seam between the DAI shoe and the hearing aid There are many FM systems available to help improve communication in challenging environments Ask your hearing healthcare professional about personal FM systems ...

Страница 26: ...reless accessories that allow you to control and maximize the full potential of your hearing system These include a remote control as well as wireless connection to your cell phone and entertainment system Consult with your hearing professional to determine if your hearing aids have wireless capabilities and which accessories may be best for you ...

Страница 27: ...reign substances can result in poor performance Use a cleaning brush or soft cloth to clean debris from around the switches microphone and battery compartment Never use water solvents cleaning fluids or oil to clean your instrument Standard Tubing My hearing instrument has Standard tubing See page 28 Thin tubing See page 29 ...

Страница 28: ...p cloth or a cleaning brush to clean debris from the Custom Earmold Wash the Custom Earmold with warm soapy water Never use solvents 2 Slide the Custom Earmold tubing onto the BTE earhook when completely dry Your hearing care professional can provide further information on additional maintenance procedures for your hearing instrument if needed 1 2 ...

Страница 29: ...t removed from the hearing instrument until it extends from the other end of the tubing 3 Brush the debris off prior to removing the cleaner 4 Clean the Earbud Eartip with a dry cloth or brush 5 If necessary the Earbud Eartip may be washed in warm soapy water Remove the Earbud Eartip from the tubing prior to washing Allow the Earbud Eartip to dry overnight 1 ...

Страница 30: ... dry safe place Away from direct sunlight or heat to avoid extreme temperatures Where you can easily find them Safely out of reach of pets and children Service and Repair If for any reason your hearing system does not operate properly do NOT attempt to fix it yourself Not only are you likely to violate any applicable warranties or insurance you could easily cause further damage Should your hearing...

Страница 31: ...microphone and receiver with brush Inconsistent Performance Low battery Replace battery Blocked earmold tubing earbud Remove blockage and clean Unclear Distorted Performance Low battery Replace battery Blocked earmold tubing earbud Remove blockage and clean Defective hearing instrument Contact your hearing care professional Dead Low battery Replace battery Blocked earmold tubing Remove blockage an...

Страница 32: ... add to what amplification alone may miss Please review the following simple communication tips For You Move closer to and look at the speaker Sit face to face in a quiet room Try different locations to find the best place to listen Minimize distractions Background noises may be frustrating at first remember you have not heard them for a while Let others know what you need keep in mind that people...

Страница 33: ... that they Get your full attention before beginning to speak Look at you or sit face to face in a quiet room Speak clearly and at a normal rate and level shouting can actually make understanding more difficult Rephrase rather than repeat the same words different words may be easier to understand Minimize distractions while speaking ...

Страница 34: ...ors or pacemakers and are concerned that your hearing instruments might cause interference with your medical device please contact your physician or the manufacturer of your medical device for information about the risk of disturbance Your hearing instruments should not be worn during an MRI procedure Your hearing instruments are classified as a Type B applied part under the IEC 60601 1 medical de...

Страница 35: ...sional can enable a special program that allows your hearing aids to work without wireless functionality International Use Your hearing instruments are approved to operate at a radio frequency that is specific to your country or region and might not be approved for use outside your country or region Be aware that operation during international travel may cause interference to other electronic devi...

Страница 36: ...ric air bone gap equal to or greater than 15 decibels at 500 Hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign body in the ear canal viii Pain or discomfort in the ear IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician preferably a phy...

Страница 37: ...th a physician The exercise of such a waiver is not in your best health interest and its use is strongly discouraged A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions Use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lip reading In most ...

Страница 38: ...operation of the device Note The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment Hereby Starkey Hearing Technologies declares that the BTE is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of t...

Страница 39: ...Notes 39 ...

Страница 40: ... 2012 Starkey Hearing Technologies All Rights Reserved 81014 007 12 12 BKLT2604 00 EE XX Rev A ...

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