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Appendix/Index
Symptom
What you should check
Cannot recognize
a microSD memory
card.
Is a microSD memory card inserted properly?
Is the microSD memory card unmounted?
If you checked items on Troubleshooting but symptom is
not improved, contact the following au Customer Support
site of au homepage:
http://www.kddi.com/customer/service/au/trouble/kosho/
index.html
Updating Software
■ Notes on software update
• When software update is necessary, you will be informed
on au homepage, etc. For details, contact an au shop or
Customer Service Center (call toll-free 157). In addition,
users of the ISW11SC will receive a notice from au, when
software update is necessary to improve the functionality
of the ISW11SC.
• You are recommended to back up your data before
updating software.
• Be sure to fully charge the battery pack before use.
Updating software may fail if the battery level is low or
becomes low while updating.
• Check the radio wave condition. Updating software may
fail in poor reception areas.
• No operations can be made while updating. Calling to 110
(Police), 119 (Fire institution), 118 (Regional Coast Guard
Headquarters) is not available, either. Alarm, etc. do not
operate.
• If software update has failed or stopped, perform the same
again.
• If you fail to update software, it may become impossible to
operate the product. If this happens, bring it to an au shop
or PiPit (not accepted by some shops).
Downloading and updating software
Update files can be downloaded from the Internet web site
via wireless communication into the ISW11SC directly.
1
In the home screen,
t
→ [Settings]
2
[About phone] → [Software update]
3
[Update]
When you activate for the first time, Disclaimer screen
appears. Select country if necessary, check "Terms and
conditions" and "Privacy Policy", then mark "I accept all the
terms above" → [Confirm].
After this step, follow the onscreen instructions.
Connecting to a PC for updating
software
You can update software via a PC using "Samsung Kies".