Q-Series
®
Power – BAQ-UP™ (QRED) Redundancy Switch with Backup Amplifier – Installation & Operation Manual
5-1
CHAPTER 5: SERVICE & SUPPORT
SERVICE & SUPPORT
5.
Service & Support
5.1
Contact ATX Networks
Please contact ATX Technical Support for assistance with any ATX products. Please contact ATX Customer Service to obtain
a valid RMA number for any ATX products that require service and are in or out-of-warranty before returning a failed module
to the factory.
TECHNICAL SUPPORT
Tel:
(905) 428-6068
Toll Free:
(800) 565-7488 (USA & Canada only)
► Press
*
3 for
Technical Support
► Then press 1 for
Digital Video Products (DVIS, DigiVu, UCrypt, etc.)
► OR, press 2 for
All Other Products
Email:
Digital Video Products
Email:
All Other Products
CUSTOMER SERVICE
ATX Networks
1-501 Clements Road West
Ajax, ON L1S 7H4 Canada
Tel:
(905) 428-6068
Toll Free:
(800) 565-7488 (USA & Canada only)
► Press
*
1 for
Customer Service
Fax:
(905) 427-1964
Toll Free Fax: (866) 427-1964 (USA & Canada only)
Web: www.atxnetworks.com
Email: [email protected]
5.2
Warranty Information
All of ATX Networks’ products have a 1-year warranty that covers manufacturer’s defects or failures.