Atos UNIFY OpenScape 4000, Руководство пользователя и администратора, Страница: 35 / 77

Basic functions 35
Using callback
You can request a callback if the internal station called is busy or if nobody an-
swers. This also applies for external calls via ISDN exchanges. This feature
saves you from having to make repeated attempts to reach the user.
You receive a callback
• When the other party is no longer busy,
• When the user who did not answer has conducted another call.
Storing a callback
Prerequisite: You have reached a busy line or no one answers.
Press
Z
to confirm.
Accepting a callback
Prerequisite: A callback was saved. Your telephone rings. "Callback: ..." ap-
pears on the display.
^
Lift the handset.
or
:
Press the key shown. The LED lights up.
You hear a ring tone.
Cancel callback
Confirm the option shown.
or Do not answer the call. After ringing four times, the callback is canceled (by de-
fault).
When configured (contact your service personnel), all callback requests
are automatically deleted over night.
If your phone belongs to an ONS group, please note the following:
Callback on busy is only signaled on the busy phone, not in the whole ONS
group.
Callback on no reply is entered in the mailbox on all internal system
phones in an ONS group..
Callback
If the called party was busy, the callback is automatic.
If the called party did not answer, a message is left in the called party’s
mailbox.
If the party has activated call forwarding you will receive the callback from
the call forwarding destination.
Cancel callback