
53
5. Troubleshooting When
Using the Scanner Function
This chapter describes likely causes of and possible solutions for scanner func-
tion problems. When using the DDST Unit, see “Troubleshooting When Using
the DDST Unit”.
When Scanning Is Not Done As Expected
This section describes causes and remedies when scan results are not as expect-
ed.
Problem
Cause
Solution
The scanned image is
dirty.
The exposure glass, scanning
glass, exposure glass cover or
ARDF is dirty.
Clean these parts. See p.99 “Main-
taining Your Machine”.
The image is distorted
or out of position.
The original was moved during
scanning.
Do not move the original during
scanning.
The image is distorted
or out of position.
The original was not pressed flat
against the exposure glass.
Make sure that the original is
pressed flat against the exposure
glass.
The scanned image is
upside down.
The original was placed upside
down.
Place the original in the correct
orientation. See “Placing Origi-
nals”, Copy Reference.
No image results from
scanning.
The original was placed with the
front and back reversed.
When the original is placed di-
rectly on the exposure glass, the
side to be scanned must face
down. When the original is fed
via the ARDF, the side to be
scanned must face up. See “Plac-
ing Originals”, Copy Reference.
Images are scanned in
rotated orientation.
If you set the original with its up-
per edge backward and save grey
scale images as a TIFF or JPEG
file, they are scanned in rotated
orientation.
• If you select
[
Top to Bottom
]
for
one- or two-sided originals,
place your originals upper
edge first in the ARDF.
• If you select
[
Top to Top
]
for
two-sided originals, select
[
Single Page:PDF
]
or
[
Multi-
page:PDF
]
under
[
File Type Pri-
ority
]
.
The scanned image
contains white spaces.
If you scan originals using func-
tions other than the network
TWAIN scanner function, certain
paper size and resolution settings
may produce scanned images
that are larger than the specified
size because of margins being
added to the sides.
Scanning at a higher resolution
may reduce the margins.
Содержание 816
Страница 14: ...xii ...
Страница 42: ...Getting Started 28 1 ...
Страница 50: ...Entering Text 36 2 Keyboard Type C Keyboard Type D AMA033S AMA034S ...
Страница 78: ...64 EN USA B262 7653 ...
Страница 90: ...viii ...
Страница 130: ...Connecting the Machine 40 1 ...
Страница 192: ...Fax Features 102 4 F Press the OK key G Press the User Tools Counter key ...
Страница 206: ...Fax Features 116 4 G Press the OK key ...
Страница 218: ...Fax Features 128 4 ...
Страница 230: ...Printer Features 140 5 ...
Страница 247: ...Registering Names 157 7 F Press Yes G Press the User Tools Counter key ...
Страница 349: ...Registering Names to a Group 259 7 F Press Yes G Press the User Tools Counter key ...
Страница 394: ...304 EN USA B262 7480 ...
Страница 404: ...vi ...
Страница 406: ...2 ...
Страница 422: ...Troubleshooting When Using the Copy Function 18 2 ...
Страница 440: ...Troubleshooting When Using the Facsimile Function 36 3 ...
Страница 468: ...Troubleshooting When Using the Scanner Function 64 5 ...
Страница 482: ...Adding Paper and Replacing Toner 78 7 Loaded paper orientation For machine with copier function only ASS015S ...
Страница 490: ...Adding Paper and Replacing Toner 86 7 F Press the User Tools Counter key ASO032S ...
Страница 494: ...Adding Paper and Replacing Toner 90 7 ...
Страница 497: ...Removing Jammed Paper 93 8 When P is displayed When Y is displayed ASS007S ASS009S ...
Страница 498: ...Clearing Misfeeds 94 8 ...
Страница 519: ...ix 3 Appendix Combination Chart 53 Supplementary Information 54 INDEX 57 ...
Страница 520: ...x ...
Страница 526: ...6 ...
Страница 540: ...Placing Originals 20 1 ...
Страница 572: ...Copying 52 2 ...