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VM1616T User Manual

60

Troubleshooting

Problem

Possible Cause

Action

Audio cannot be
controllled or adjusted

RS-232 and video
signals are switched
to different channels

Switch the video, audio, and RS-232
signals to the same channel, and
then the volume can be adjusted.

-OR-

Manually adjust the audio on the
connected audio devices (eg.
amplifier.)

Limited Warranty

IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK,
OR ITS DOCUMENTATION.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with
respect to the contents or use of this documentation, and especially disclaims its quality,
performance, merchantability, or fitness for any particular purpose.

The direct vendor also reserves the right to revise or update the device or
documentation without obligation to notify any individual or entity of such
revisions, or update. For further inquiries, please contact your direct vendor.

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Содержание VM1616T

Страница 1: ...16x16 Cat 5 A V Matrix Switch VM1616T User Manual www aten com ...

Страница 2: ...ence when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct...

Страница 3: ...e the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct s...

Страница 4: ...low the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the VM1616T since this manual was printed Please visit our website to download the most up to date version Copyright 2010 2012 ATEN International Co Ltd Manual Part No PAPE 0353 AT1G Manual Date 2012 05 22 ATEN and the ATEN logo are reg...

Страница 5: ...tion ix 1 Introduction Overview 1 Features 2 Requirements 3 Transmitters 3 Receivers 3 Local Output 3 Cables 3 Source Device Operating Systems 4 Components 5 Front View 5 Rear View 6 2 Hardware Setup Rack Mounting 7 Grounding 9 Cable Connection 11 Installation Diagram A 12 Installation Diagram B 13 3 Local Operation Overview 15 Front Panel Operation 15 Basic Navigation 15 Menu Organization 16 Ente...

Страница 6: ...Load Connection Profiles 35 Operation Type 35 Viewing Port Information 35 Optimizing Video 36 Adjust Audio 36 Setup 37 IP Setup 37 Telnet Configuration 37 Serial Setup 38 Port Name 38 Firmware 39 Profile 40 Selection 40 Name 41 User Management 42 Privileges 43 Telnet Operation 44 Configuration Menu 44 1 H Call up the command list for help 44 2 GT Set gateway address 45 3 IM Set IP subnet mask 45 4...

Страница 7: ...RS 232 Commands RS 232 Serial Interface 47 Configuring the Serial Port 47 Switch Port Commands 47 Possible Values 48 Mute Commands 49 Save Load Profile Commands 51 Adjust Video Quality Commands 52 Adjust Audio Commands 53 Verification 54 Appendix 55 Safety Instructions 55 General 55 Rack Mounting 57 Technical Support 58 International 58 North America 58 Specifications 59 Troubleshooting 60 Limited...

Страница 8: ...w to connect up to the VE300 VE500 A V Over Cat 5 Extender system are provided Chapter 3 Local Operation explains the fundamental concepts involved in operating the VM1616T at the local site via the front panel LCD display and pushbuttons Chapter 4 Remote Operation provides a complete description of the VM1616T s Browser Graphical User Interface GUI and how to use it to remotely configure and oper...

Страница 9: ...Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next Fo...

Страница 10: ...VM1616T User Manual x This Page Intentionally Left Blank ...

Страница 11: ...al travels over Cat 5 cable the VM1616T unit can be controlled over a standard TCP IP connection and so it will seamlessly integrate with your existing network infrastructure It allows convenient configuration and operation via an intuitive Graphical User Interface GUI accessed via web browser as well as locally via front panel pushbuttons and LCD display The VM1616T can also be accessed via a rem...

Страница 12: ...peration Browser Graphical User Interface GUI Telnet Supports additional local display provides an extra output source Superior video quality up to 1920 x 1200 60Hz DDC2B Supports stereo and balanced audio Automatic and adjustable video and audio quality Independent switching of audio and video sources any audio source can be connected to any video source for output flexibility Built in RS 232 and...

Страница 13: ...please visit the ATEN website or contact your ATEN dealer Local Output A VGA SVGA XGA SXGA UXGA WUXGA or multisync display device with an HDB 15 connector Computer or A V source device with VGA and stereo balanced audio output Stereo and or balanced audio speakers Cables Use VGA Audio RS 232 cables to connect the local computer or other audio video source device to the VM1616T Use cat 5e cables to...

Страница 14: ...re shown in the table below OS Version Windows 2000 and higher Linux RedHat 6 0 and higher SuSE 8 2 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 3 51 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher Mac OS 9 and higher DOS 6 2 and higher ...

Страница 15: ...buttons to navigate the LCD display to configure and operate the VM1616T MENU Press to invoke the Main Screen Menu PROFILE Press to cycle through the profiles ESC Press to cancel the current selection ENTER Press to confirm the current selection For full details see Front Panel Operation page 15 Note The MENU and PROFILE front panel pushbuttons have built in LEDs that light to indicate they have b...

Страница 16: ...rol of the VM1616T 7 RS 232 Serial Port Female 8 Local Video Out Port This VGA port is for connecting your local display 9 RS 232 Serial Port Male RS 232 serial devices such as touchscreens and barcode scanners plug into this port 10 Ethernet Port In order to access the VM1616T s Browser Graphical User Interface GUI the VM1616T must be connected to your network The cable that connects the VM1616T ...

Страница 17: ...ead hex screws supplied with the Rack Mount Kit to screw the rack mounting brackets onto the front of the unit Continues on next page 1 Important safety information regarding the placement of this device is provided on page 55 Please review it before proceeding 2 Make sure that the power to all devices connected to the installation are turned off You must unplug the power cords of any computers th...

Страница 18: ...VM1616T User Manual 8 2 Position the unit in the front of the rack and align the holes in the mounting brackets with the holes in the rack 3 Screw the mounting brackets to the rack ...

Страница 19: ...erly grounded 1 Use a grounding wire to ground the VM1616T by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sure that all devices in your VM1616T installation including transmitters and receivers are properly grounded Continues on next page ...

Страница 20: ...wire Solder this wire to the RJ 45 connector as shown in the diagram below b The second method is to use the STP cable shielding for grounding In this case make sure that the shielding makes tight contact with the top inside of the RJ 45 connector as shown in the diagram below In either case make sure that the sides of the RJ 45 connector make tight contact with the grounding contacts on the sides...

Страница 21: ...priate serial cable to connect the computer or serial controller to the VM1616T s female RS 232 port or the RS 485 RS 422 captive screw connector 4 If you are using a serial device at the local site connect it to the VM1616T s male RS 232 port 5 Plug a Cat 5e cable from the LAN into the VM1616T s Ethernet input port 6 Use a grounding wire to ground the unit by connecting one end of the wire to the...

Страница 22: ... 12 11 Plug the power cord supplied with the package into the VM1616T s 3 prong AC socket and then into an AC power source 12 Power on the VM1616T and all devices in the installation Installation Diagram A 11 6 4 3 1 5 2 ...

Страница 23: ...Chapter 2 Hardware Setup 13 Installation Diagram B VE500T x 16 VM1616T Audio Video Source x 16 VE500R VE500RQ x 16 Display x 16 7 8 10 9 ...

Страница 24: ...VM1616T User Manual 14 This Page Intentionally Left Blank ...

Страница 25: ...l for convenient configuration and operation at the local site This allows you to perform operations such as selecting which source displays on which display configuring the IP port and serial port adjusting audio and video levels and setting security information Basic Navigation The VM1616T s front panel display operation is intuitive and convenient Please note the following operation conventions...

Страница 26: ... displays on each output port Set IP Port IP Address Save and Reset Exit Subnet Mask Gateway Default IP Settings Yes No Set Serial Port Serial Port Address Save Exit Baud Rate Serial Port Mode RS 232 RS 422 RS 485 Default Serial Setting Yes No Adjust Video Level Optimize Video Output Port All Local 1 16 Local Gain Local Compensation Adjust Audio Level Output Audio Port All Local 1 16 Audio Level S...

Страница 27: ... the following 1 Use the front panel Out dial and turn it clockwise right or counterclockwise left to move the cursor 2 Use the front panel In dial to cycle through the numbers Turn it clockwise ascending from 0 1 2 9 or counterclockwise descending from 0 9 8 1 3 Press and Release Out In Enter pushbuttons to confirm the password and continue to the Main Screen Note 1 If you enter an incorrect pass...

Страница 28: ...t You can also press the Menu pushbutton to continue cycling through the menu options or press the ESC pushbutton to exit the display Profiles From the Main screen pressing the PROFILE pushbutton switches between the connection profiles added to the Profile Selection list see Profile page 40 If a connection profile is in use it is shown from the main page on the lower right corner of the LCD displ...

Страница 29: ... descending from 1 NA 16 2 to cycle through the available input sources Options are Ports 1 16 and NA none 3 Press In Out Enter to confirm your selection The audio video and RS 232 signals from the selected input port are now tied to the selected output port 4 Repeat steps 1 3 for all required ports Note 1 This operation ties all three signals audio video serial from a selected input to a selected...

Страница 30: ...IP Settings as follows IP Address To set the VM1616T s IP address do the following 1 Select IP Address from the Set IP Port submenu The cursor flashes on the first number Use the Out dial and turn it clockwise right or counterclockwise left to move the cursor 2 Use the In dial and turn it clockwise ascending from 0 1 2 9 or counterclockwise descending from 0 9 8 1 to select each number 3 Press In ...

Страница 31: ...er to confirm your selection Note The default Subnet Mask is 255 255 255 0 Gateway To set the VM1616T s Gateway do the following 1 Select Gateway from the Set IP Port submenu The cursor flashes on the first number Use the Out dial and turn it clockwise right or counterclockwise left to move the cursor 2 Use the In dial and turn it clockwise ascending from 0 1 2 9 or counterclockwise descending fro...

Страница 32: ...m clockwise counterclockwise to select Yes or No and press In Out Enter to confirm Save and Reset Exit After each operation you can either Save and Reset the Device to save all changes and restart the VM1616T Exit without Save to ignore changes and return to the Menu or Press Menu or ESC to return to the Menu without changing previous values The same policy applies to the succeeding sections Gatew...

Страница 33: ...al Port Address To set the VM1616T s serial port address do the following 1 Select Serial Port Address from the Set Serial Port submenu The cursor flashes on the entry 2 Use the In dial and turn it clockwise ascending from 0 1 2 15 or counterclockwise descending from 0 15 14 1 to select a number 3 Press In Out Enter to confirm your selection Note The default serial port address is 0 Set IP Port Se...

Страница 34: ... selection Note The default baud rate is 19200 Serial Port Mode The VM1616T supports RS 232 and RS 422 RS 485 To set the VM1616T s serial port do the following 1 Select Serial Port Mode from the Set Serial Port submenu The cursor flashes on the entry 2 Use the In dial and turn it clockwise or counterclockwise to cycle through the options Mode options are Bypass RS 232 and RS 422 RS 485 3 Press In ...

Страница 35: ...select the display port s 3 Use the In dial and turn it clockwise ascending from ALL L 1 16 ALL or counterclockwise descending from ALL 16 1 L ALL to select the display port s This is set to ALL by default You are able to select all ports in the installation ALL just the local port L or any of the 16 ports individually 1 16 Press In Out Enter to confirm your selection If you selected L proceed to ...

Страница 36: ... select the source port s This is set to ALL by default You are able to select all ports in the installation ALL just the local port L or any of the 16 ports individually 1 16 Press In Out Enter to confirm your selection 4 Select Audio Level to set the volume of the audio output Use the In dial and turn it clockwise ascending from Stored 0 1 15 or counterclockwise descending from Stored 15 1 0 to ...

Страница 37: ...it clockwise counterclockwise to select Save to a Profile No or Call a saved Profile No from the submenu 3 To save the current connection configuration bring the cursor to Save to a Profile No submenu Use the In dial and turn it clockwise ascending from 0 1 2 31 or counterclockwise descending from 0 31 30 1 to select and assign a profile to this number Press In Out Enter to save 4 To load a Saved ...

Страница 38: ... In dial and turn it clockwise ascending from 0 1 2 9 or counterclockwise descending from 0 9 8 1 to select the numbers 4 Enter the old password see Enter Password page 17 Then press In Out Enter to move the cursor down to New Password and enter the new password in the same way 5 Press and release In Out Enter to confirm the password and continue to the Main menu Note 1 If you enter an incorrect p...

Страница 39: ... it clockwise ascending from 1 2 16 NA or counterclockwise descending from 1 NA 16 2 to cycle through the available input sources Options are Ports 1 16 and NA none 3 Press In Out Enter to confirm your selection The HDMI signals from the selected input port are now tied to the selected output port 4 Repeat steps 1 3 for all required ports Note If you did not make any changes press ESC pushbutton t...

Страница 40: ...VM1616T User Manual 30 This Page Intentionally Left Blank ...

Страница 41: ...al privileges for remote users and up to 32 users can log into the GUI at one time For full details see the sections that follow Note The VM1616T can also be accessed via a remote terminal session using Telnet See Telnet Operation page 44 for details Logging In To access the browser GUI type the VM1616T s IP address into the address bar of any browser The welcome screen appears The VM1616T s defau...

Страница 42: ...VM1616T User Manual 32 Connections Page The VM1616T s GUI main page is the Connections page This displays all active connections for control and configuration ...

Страница 43: ... Setup This page enables you to configure the VM1616T s IP settings and name ports Firmware The page enables you to upgrade the VM1616T s firmware Profile The page enables you to edit the user profiles User Management This page enables you to configure user permissions including passwords Logout This icon ends the session and closes the Web interface ...

Страница 44: ...can be changed simultaneously simply select all the connections you want to configure 2 Make changes according to the sections that follow 3 Click the Submit button The display reloads with the new status changes Or click the Clear button to revert to the stored configurations Status Colors Active connections display in one of three colors to indicate their status as follows Gray Audio Video Blue ...

Страница 45: ...s when the VM1616T is reset Operation Type Use these radio buttons to select your operation parameters There are three options You can switch audio video at the same time for all or any ports or you can switch either separately for all or any ports Viewing Port Information The input ports can be sorted by port name or port number Use the drop down menu to select Presets use the same set of port na...

Страница 46: ...eve the highest quality for all connected monitors 1 Use the drop down menu to select a port for optimization Options are Local L All or Ports 1 16 2 Select Gain Compensation Local port only 3 Click Optimize Adjust Audio To adjust the audio do the following 1 Use the drop down menu to select a port for audio adjustment Options are Local L All or Ports 1 16 Use the drop down menu to select the volu...

Страница 47: ... Save or Clear Click Default Setting to use the following defaults IP Address 192 168 0 60 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Website Timeout 5 minutes Note This option controls how long an inactive Web connection stays logged in to the VM1616T Any changes will take effect immediately Telnet Configuration Enable the checkbox if you want the VM1616T to receive commands on Port 23...

Страница 48: ...lick Default Setting to use the following defaults Serial Port Address 0 Baud Rate 19200 Serial Port Mode RS 232 Note Mode options are RS 232 and RS 422 RS 485 Port Name The Port Name page enables Administrators and Super Users to change the display name of the input and output ports To change the display name enter a value and click Save Click Clear to revert to the previous stored named ...

Страница 49: ...e the Browse button to locate the firmware upgrade file 2 Click Upgrade Firmware to start the upgrade Note Check the box to enable the utility to compare the VM1616T s current firmware version with that of the upgrade files If it finds that the VM1616T s firmware version is the same or higher than the selected upgrade version it brings up a dialog box informing you of the situation and gives you t...

Страница 50: ... add and delete profiles You can also assign descriptive names to the profiles Selection The table shows the port number profile number assigned to the port and the name assigned to the profile You can add a profile by selecting the numbered port 00 31 and clicking Add The added profile appears in the Profile List To delete a profile check the corresponding profile under the Select column you can ...

Страница 51: ...Remote Operation 41 Name You can assign a descriptive name to a Profile using sixteen characters i e a z 0 9 _ Simply type the name in the provided field and click Save Click Clear to use the default profile name ...

Страница 52: ...tions are as follows Add User Click Add to add another user to the list The VM1616T supports up to 32 users at one time Edit User Select user and click Edit to change information This option allows an Administrator to set reset the selected user s password add a description of the user and to set the user s privileges See below for full details Delete User Select user and click Delete to remove al...

Страница 53: ... 16 alphanumeric characters Privileges Use the Edit User function to set a user s privileges The three available levels are as follows Administrator this level provides full access and control of the VM1616T functions in addition to full User Management privileges Super User this level provides full access and control with no User Management privileges User this level provides basic functions only...

Страница 54: ...e your Username and Password Configuration Menu Once a Telnet connection to the VM1616T is established the device s text based Configuration Menu comes up with the following items 1 H Call up the command list for help Command list GT Set gateway address IM Set IP subnet mask IP Set IP address LO Load connections from nn profile PW Change password RI Read what output is connected to nn input RO Rea...

Страница 55: ...et mask 4 IP Set IP address IP Old IP address 192 168 0 60 New IP address 5 LO Load connections from profile LO 01 Load profile 01 OK 6 PW Change password PW Old password New password 7 RI Read what input is connected to nn output RI 01 Output port 02 04 08 is connected input port 01 8 RO Read what output is connected to nn input RO 01 Input port 02 is connected to output port 01 ...

Страница 56: ...utput SS 01 03 Switch input 01 to output 03 12 SV Save the current connection to a profile SV 01 Save the current connection to profile 01 13 TI Set timeout TI 30 Set 30 minute timeout 14 VR Software version information VR Software version 1 0 Note For further information about these functions please reference the equivalent Browser GUI functions earlier in this chapter ...

Страница 57: ...serial port should be configured as follows Switch Port Commands The formulas for Switch Port commands are as follows 1 Switch Command Input Command Port number Output Command Port Number Address Device Number Control Enter For example to switch input port 02 audio and video to output port 05 on device 01 type the following sw i02 o05 a01 Enter 2 Switch Command Output Command Port Number Address D...

Страница 58: ...ription i Input command Input Port Number Description xx 01 16 port default is 01 Output Command Description o Output command Output Port Number Description yy 01 16 port default is 01 l1 Local output port All output ports Address Description a Device address Device Number Description zz 00 15 default is 00 All devices Control Description on Turn on off Turn off Next port Previous port video Switc...

Страница 59: ...evice replies ACK while other devices i e a01 a02 do not reply Mute Commands The formulas for Mute commands are as follows 1 Mute Command Output Command Port Number Address Device Number Control Enter For example to mute output port 05 on device 01 type the following mute o05 a01 on Enter 2 Mute Command Output Command Port Number Address Device Number Control Enter For example turn on audio at out...

Страница 60: ...d output port Output Command Description o Output command Output Port Number Description yy 01 16 port l1 Local output port All output ports default Address Description a Device Serial Port address Device Number Description zz 00 15 default is 00 All devices Control Description on Mute on audio from selected output port is disabled off Mute off audio output enabled default ...

Страница 61: ... Profile Number Address Number Control Enter For example to load profile 12 on device 01 type the following profile f 12 a01 load Enter The following tables show the possible values for commands Profile Description f Profile Command Description profile Save Load profile Profile Number Description yy 00 31 default is 00 Address Description a Device address Device Number Description zz 00 15 default...

Страница 62: ...o02 a01 optimize Enter The following tables show the possible values for commands Command Description video Video quality adjustment Output Command Description o Output command Output Port Number Description yy 01 16 port default is 01 l1 Local output port All output ports Address Description a Device address Device Number Description zz 00 15 default is 00 All devices Control Description optimize...

Страница 63: ...1 optimize Enter The following tables show the possible values for commands Command Description volume Adjust audio level volume Output Command Description o Output command Output Port Number Description yy 01 16 port default is 01 l1 Local output port All output ports Address Description a Device address Device Number Description zz 00 15 default is 00 All devices Control Description xx Select au...

Страница 64: ...a command a verification message appears at the end of the command line as follows Command OK indicates that the command is correct and successfully performed by the switch Command incorrect indicates that the command has the wrong format and or values ...

Страница 65: ...n provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power ...

Страница 66: ...ts or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device ha...

Страница 67: ...r out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including pow...

Страница 68: ...eforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting D...

Страница 69: ...5 Female Seria l RS 232 1 x DB 9 Female Black 1 x DB 9 Male Black RS 485 RS 422 1 x Captive Screw Connector 5 pole LCD 1 x LCD module Power 1 x 3 prong AC Socket Switches In Out 2 x Dial Pushbutton Menu 1 x Pushbutton Profile 1 x Pushbutton Esc 1 x Pushbutton Enter 1 x Pushbutton Power 1 x Rocker LEDs Menu 1 Green Profile 1 Green I P Rating 100 240V 50 60Hz 1 0A Power Consumption 120V 34W 230V 35W...

Страница 70: ...PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The ...

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